- Thread starter
- #21
J
Jeff Richards
As it's not possible to change the keyboard without also significantly
changing the ergonomics involved, this test will not prove that it is
electronics rather than operator. For instance, a good test result with an
add-on keyboard will not remove the possibility that OP is removing his
finger from Shift before pressing Del, or that pressing Shift slightly
off-centre prevents it from registering.
The common error in troubleshooting is actually the failure to properly
analyse the circumstances of the problem.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"FromTheRafters" <erratic@nomail.afraid.org> wrote in message
news:u85DxOCKJHA.468@TK2MSFTNGP06.phx.gbl...
>
> "J. P. Gilliver (John)" <G6JPG@soft255.demon.co.uk> wrote in message
> news:T8uNdTNVjq6IFwKn@soft255.demon.co.uk...
>> snip <<
>
> It is a common failure in troubleshooting to assume "it couldn't be
> this because...", when it would be so easy to prove it isn't this thing
> instead of just guessing.
>
> Electronics can surprise you.
>
changing the ergonomics involved, this test will not prove that it is
electronics rather than operator. For instance, a good test result with an
add-on keyboard will not remove the possibility that OP is removing his
finger from Shift before pressing Del, or that pressing Shift slightly
off-centre prevents it from registering.
The common error in troubleshooting is actually the failure to properly
analyse the circumstances of the problem.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"FromTheRafters" <erratic@nomail.afraid.org> wrote in message
news:u85DxOCKJHA.468@TK2MSFTNGP06.phx.gbl...
>
> "J. P. Gilliver (John)" <G6JPG@soft255.demon.co.uk> wrote in message
> news:T8uNdTNVjq6IFwKn@soft255.demon.co.uk...
>> snip <<
>
> It is a common failure in troubleshooting to assume "it couldn't be
> this because...", when it would be so easy to prove it isn't this thing
> instead of just guessing.
>
> Electronics can surprise you.
>