Invalid class string

[Kindrick Ownby]

All of a sudden my Canon digital camera software, ZoomBrowser,
produces the message

"Invalid class string"

when I try to run it by double-clicking on the icon.

The computer did freeze when accessing some web page recently,
but I haven't run the camera software for some time.

I re-installed the software that came with the camera, and I
get the same result.

Should I uninstall/delete all the camera stuff before the
re-install?

Any suggestions?

TIA,

Kindrick

 

[Brian A.]

If uninstalling/reinstalling everything including the camera drivers doesn't help:

Check Canon's support site for your specific model and/or software on the error
message.
http://www.usa.canon.com/consumer/controller?act=SupportIndexAct

Hopefully you have a fully up-to-date antivirus application installed. According
to one tidbit I found on Canons site which had a similar error message, it is caused
by the Klez virus.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


"Kindrick Ownby" <kownby@sonic.net> wrote in message
news:46ca4b24$0$27204$742ec2ed@news.sonic.net...
>
> All of a sudden my Canon digital camera software, ZoomBrowser,
> produces the message
>
> "Invalid class string"
>
> when I try to run it by double-clicking on the icon.
>
> The computer did freeze when accessing some web page recently,
> but I haven't run the camera software for some time.
>
> I re-installed the software that came with the camera, and I
> get the same result.
>
> Should I uninstall/delete all the camera stuff before the
> re-install?
>
> Any suggestions?
>
> TIA,
>
> Kindrick