Internet Connection Problems

[PCR]

Re: Internet Connection Problems (Attention everybody who helped me with this problem.)

"Frog" <frog@pond.com> wrote in message
news:eQ%23jKMZ8HHA.5316@TK2MSFTNGP04.phx.gbl
| Thanks to everybody that helped me with my Internet-Connection
| Problems.
|
| THERE IS GOOD NEWS -- MY 98SE COMPUTER IS ONCE AGAIN CONNECTING TO THE
| INTERNET.

Yeaaa! Glad to hear it!

| Forgive me for the capital letters, but I just feel like yelling the
| good news for all to hear.
|
| I started today thinking that I would see if my problem had anything
| to do with the LAN/modem card. Thus, I made a visit to my local
| computer shop to see if they could help me--the answer was yes, if I
| was willing to pay $15.00 for a new card. After some discussion, I
| decided not to buy the card and to return home for thinking and
| looking. I decided to switch positions of the dial-up modem (not in
| use) and the LAN/modem card on the motherboard. I first entered Safe
| Mode and removed both of these devices from the Device Manager.
| Next, I turned off my computer and removed both boards. I cleaned
| both boards where they plug into the motherboard and then reinstalled
| them in their switched positions. The computer was restarted, and
| the new hardware wizard found both devices. I was required to
| install the drivers for the LAN\modem card and the computer installed
| a driver for the dial-up modem card. In addition to these two
| devices, I also got two additional notices where drivers were
| needed...the ever present "PCI Multimedia Audio Device" and a new one
| "Wave Device for Voice Modem". Well, I haven't been able to figure
| out what these devices are so I can't direct the hardware update
| wizard to the correct drivers. I know there must be some way to
| identify what these two devices are...but I'm not smart enough to
| resolve these problems yet. I then checked in the Device Manager for
| any yellow ? or red Xs, etc., and none were found. I now have my
| virus scan software reinstalled, and the firewall is also up and
| running. I will now try to bring my software up to where it was
| before all of this happened (starting from the May 2006 backup that
| was installed to today). I am sure I will need more guidance before
| all of this is done, but for now I will close this thread and open a
| new one if/when I need additional guidance.

Pretty good. I think you did well to get connected again! Post the
device issues to a new thread, if it appears to cause a noticable
problem.

| I do want to thank everyone who helped me and got me to this point---I
| would be totally lost without your help and guidance. To be a free
| source of help, the responders on this group are professional and
| patient with us not-so-smart types--you're the greatest. I have made
| a copy of every message in this thread for future reference--I have
| learned much from this otherwise unhappy experience.

You are welcome. I think you did well!

| Now,PCR, I'm going to get out of this XP-irradiation for a while.

Just in time!

| Frog

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

 

[Brian A.]

Re: Internet Connection Problems (Attention everybody who helped me with this problem.)

"Frog" <frog@pond.com> wrote in message
news:eQ%23jKMZ8HHA.5316@TK2MSFTNGP04.phx.gbl...
> Thanks to everybody that helped me with my Internet-Connection Problems.
>
> THERE IS GOOD NEWS -- MY 98SE COMPUTER IS ONCE AGAIN CONNECTING TO THE INTERNET.
>
> Forgive me for the capital letters, but I just feel like yelling the good news for
> all to hear.
>
> I started today thinking that I would see if my problem had anything to do with the
> LAN/modem card. Thus, I made a visit to my local computer shop to see if they
> could help me--the answer was yes, if I was willing to pay $15.00 for a new card.
> After some discussion, I decided not to buy the card and to return home for
> thinking and looking. I decided to switch positions of the dial-up modem (not in
> use) and the LAN/modem card on the motherboard. I first entered Safe Mode and
> removed both of these devices from the Device Manager. Next, I turned off my
> computer and removed both boards. I cleaned both boards where they plug into the
> motherboard and then reinstalled them in their switched positions. The computer
> was restarted, and the new hardware wizard found both devices. I was required to
> install the drivers for the LAN\modem card and the computer installed a driver for
> the dial-up modem card. In addition to these two devices, I also got two
> additional notices where drivers were needed...the ever present "PCI Multimedia
> Audio Device" and a new one "Wave Device for Voice Modem". Well, I haven't been
> able to figure out what these devices are so I can't direct the hardware update
> wizard to

One appears to be an Audio/Sound adapter. Look in Device Manager > Sound, Video
and Game Controllers, you may find the device is not working.
The other has to do with the Modem Card you have reinstalled aside from the NIC. If
you are not using Dial-Up anymore there is no need for the Modem Card, although
sometimes it can be used as a backup to get to the net if/when the NIC connection
goes down, it's not a 100% guarantee. The NIC is all you need as it is the adapter
used for your LAN/WAN connection. If you want an alternative to uninstalling the
Modem Card for that "just in case" you want to use it in the future, simply Disable
it in Device Manager.

> the correct drivers. I know there must be some way to identify what these two
> devices are...but I'm not smart enough to resolve these problems yet. I then
> checked in the Device Manager for any yellow ? or red Xs, etc., and none were
> found. I now have my virus scan software reinstalled, and the firewall is also up
> and running. I will now try to bring my software up to where it was before all of
> this happened (starting from the May 2006 backup that was installed to today). I
> am sure I will need more guidance before all of this is done, but for now I will
> close this thread and open a new one if/when I need additional guidance.

I'm glad to hear your network is up and running, let's keep it that way.
Do Not restore your backup to the machine or you will be back to the issues caused
by it. Your LAN/WAN issue was more than probable due to the Modem Card being
designated as the default device to use, and since it was configured for your
previous ISP, the DNS IP would be different from the new ISP and would'nt work, hence
the reason you couldn't connect.

>
> I do want to thank everyone who helped me and got me to this point---I would be
> totally lost without your help and guidance. To be a free source of help, the
> responders on this group are professional and patient with us not-so-smart
> types--you're the greatest. I have made a copy of every message in this thread for
> future reference--I have learned much from this otherwise unhappy experience.

Hopefully you have made the proper changes to the corrections noted by Glenn in my
responses.




--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[eagletrf]

"Frog" wrote:

> PCR,
>
> Sorry about calling you PRC---does this XP-irradiation initially
> show up in a disconnect between the brain and fingers? If so, I think I
> am in big trouble. I think Glen would verify that from some of the
> finger disconnects I have made in exchanges with him during the past.
> In any event, thanks for your message. I will place my thoughts, as
> appropriate, below your comments.
>
> PCR wrote:
> > "Frog" <frog@pond.com> wrote in message
> > news:ONnH4yn7HHA.1184@TK2MSFTNGP04.phx.gbl
> > | I am sending this message from my XP machine (being radiated according
> > | to PRC), I can't get my Windows 98SE machine to connect to the
> > | internet.
> >
> > It's a semi-serious symptom of XP-irradiation for you to misspell me
> > into PRC! I am PCR! Therefore, you must hurry up & solve this problem!
>
> I'm ready to solve this problem. FYI, it all started with my attempting
> to learn something about Ubuntu. I read as much as I could about this
> operating system as I could before taking the plunge. I learned that it
> does not play nicely with Windows and should be put into its own
> partition. After further discussion, I was advised that Wubi would make
> it possible to have this operating system on the same system as Windows.
> I was still skeptical about this, so I proceeded to have a new hard
> drive (12GB) installed with five partitions. I had the C, D and E
> cloned from my old hard drive to the new hard drive. I then proceeded
> with my attempt to install Wubi/Ubuntu on the empty F drive. Well, that
> did not work and I could not remove all of the leftovers from this
> failed attempt. Back to the shop to have them format the 120GB hard
> drive and clone the original information back again. At this point I
> thought all was going well--was I wrong. Somewhere along this path I
> picked up a virus that really killed my system. It removed the Program
> Files folder and sub folders, it removed many DLL files, would not let
> me connect to the internet, ICONs on the desktop started changing to
> Microsoft ICONs--and no longer worked, etc.. Needless to say, I had a
> computer in bad shape. I decided to reinstall the old original hard
> drive back in my computer and wouldn't you know it--it also had the same
> problem. Thus, I'm not pointing any XP-irradiated fingers but I think
> I got the virus while the computer was in the shop. It is now over a
> week that I have been trying to rebuild my 98SE computer (by installing
> a backup Image for DOS backup copy from May,2006, last year). This
> image was made prior to switching from Dial-up to Verizon FiOS. I
> really lost some valuable files during the episode--pictures and
> genealogy data--but at least I have my files up to May,2006, of last
> year. This episode will cause me to backup my system more often, that
> is if I ever get it working again. Also, for me, I found the Wibu and
> Ubuntu world lacking in clearly defined details on how to accomplish
> most tasks. It presumes, I think, that users have some programming
> skills--clearly, I have no programming skills at all. That is my two
> cents on this subject.
>
> I think you may have unearthed several problems, when you told me to
> check Device Manager in Safe Mode (see more later on in this message).
> >
> > | Problem: My Windows 98SE machine had a run in with a very damaging
> > | virus. I have formatted the disk in this computer(loosing all of my
> > | data files in the process). To this point, I have reloaded most of
> > | the software that was originally on this machine.
> >
> > Did any software come with the router?
>
> No, the Verizon technician simply turned on the box and it worked. If
> it gets out of whack, you simply unplug the router from the power for 30
> seconds, and it will reprogram its self.
>
> Was that installed?
>
> Yes, it belongs to Verizon, and it was installed by the Verizon technician.
>
> I do see that
> > the router does work on the XP-machine & even the cable does work. What
> > about your DUN connectoid?
>
> PCR, you are getting technical on me...DUN connectoid is a foreign
> language to me. Help!
>
> Mine is set up by NetZero. What sets up
> > yours?
> >
> > | At the moment, I
> > | cannot figure out why I can't make a connection from this machine to
> > | the router, and ultimately to my Verizon FiOS ISP. I evidentially
> > | have a setting somewhere along the line that is incorrect.
> >
> > It does sound like a setting problem or perhaps you have not installed
> > something. Do you get any error message at all?
>
> The only thing I have seen so far has to do with a piece of hardware
> that it wants drivers for--PCI Multimedia Audio Device. I'm not seeing
> any thing else out of the normal.
> >
> > | Here are
> > | the steps I have taken to establish an internet connection:
> > |
> > | Windows 98SE actions:
> > |
> > | I am not sure about the Network (98SE) settings as compared to the My
> > | Network Places (XP) settings. I do believe, however, that the 98SE
> > | Network settings are correct.
> >
> > I think it probably best to work with Brian A. on that once he has
> > disentangled from his XP-entanglement. It will take someone with a
> > router connected (I am not) to examine his Win98 settings for you. Also,
> > I've never set up my own DUN connectoid.
> >
> > | I do not find any indicators that anything is wrong in the Device
> > | Manager--no red Xs, yellow ?s, etc.
> >
> > I think it best to stick with Brian A. despite his irradiation. As a
> > last resort, perhaps boot to Safe Mode, & see whether a ghost device
> > shows up in Device Manager under Modem or Network Adapters. If so,
> > delete ALL the devices under the category, & reboot to Normal Mode.
> >
> > I wonder whether something should be showing up in Device Manager that
> > mentions the router? If so, look for a ghost that shows up in that
> > category too.
>
> No router noted in Safe Mode Device Manager. Here is what I see in the
> Safe Mode Device Manager (and this is where there appears to be some big
> time problems that I don't know how to fix):
>
> Computer
> -CDROM
> Plextor CD-R PX-W1210A
> Samsung CD-ROM SCR-3230
> -Disk Drives
> GENERIC IDE DISK TYPE47
> GENERIC NEC FLOPPY DISK
> IOMEGA ZIP 100
> OLYMPUS C750UZ
>
> ((((Where are the hard disk partitions you ask--see later on in this
> data stream.))))
>
> -Display adapters
> NVIDIA GeForce2 MX/MX 400 12.41
> Trident 9685/9680/9682/9385/9382/9385-1 PCI
> -Floppy disk controllers
> Standard Floppy Disk Controller
> -Hard disk controllers
> Primary IDE controller (dual fifo)
> Secondary IDE controller (dual fifo)
> VIA Bus Master PCI IDE Controller
> -Human Interface Devices
> USB Human Interface Device
> -Imaging Device
> EPSON Perfection 1650
> -Keyboard
> Standard 101/102-Key or Microsoft Natural Keyboard
> -Modem
> HSP56 MicroModem
> -Monitors
> COMPAQ V70 Color Monitor
> CTX 1451
> CTX 1451
> Default Monitor
> Default Monitor
> LG Studio Works 78i
> LG Studio Works 78i
> Plug and Play Monitor
>
> ((((The only monitor I have ever had on this system is the LG Studio
> Works 78i.))))
>
> -Mouse
> HID-compliant mouse
> PS/2 Compatible Mouse Port
> -Network Adapters
> Linksy LNE100TX Fast Ethernet Adapter
> Microsoft Virtual Private Networking Adapter
> -Other devices ((((This entry is preceded by a yellow question mark.))))
> PCI Communication Device ((((Yellow question mark here also.))))
>
> ((((I really don't know what this yellow question mark item refers to on
> my system.))))
>
> -Ports (COM & LPT)
> Communications Port (COM1)
> Communications Port (COM5)
> ECP Printer Port (LPT1)
> -SCSI controllers
> OLYMPUS USB Digital Camera SCSI
> Win95-98 Promise Ultra100(tm) IDE Controller (PDC20265)
> -Sound, video and game controllers
> BDA IPSink
> BDA MPE Filter
> BDA Slip DE-Framer
> Closed Caption Decoder
> Creative Gameport Joystick
> Creative Labs Sound Blaster PCI128
> Microsoft Streaming Clock Proxy
> Microsoft Streaming Service Proxy
> Microsoft Streaming Tee/Sink-to-Sink Converter
> Microsoft Streaming Tee/Sink-to-Sink Converter
> NABTS/FEC VBI Codec
> Sound Blaster PCI128 Legacy Device
> Wave Device for Voice Modum
> World Standard Teletext Codec
>
> ((((I have a Sound Blaster PCI128 card in my system.))))
>
> -System devices
> ACPI IRQ Holder for PCI IRQ Steering
> ACPI IRQ Holder for PCI IRQ Steering
> ACPI IRQ Holder for PCI IRQ Steering
> ACPI IRQ Holder for PCI IRQ Steering
> ACPI Power Button
> Acpi System Button
> Advanced Configuration and Power Interface (ACPI) BIOS
> Composite Power Source
> Direct memory access controller
> IO read data port for ISA Plug and Play enumerator
> Motherboard resources
> Motherboard resources
> Numeric data processor
> PCI bus
> Plug and Play Software Device Enumerator
> Processor support
> Programmable interrupt controller
> SCI IRQ used by ACPI bus
> System board
> System Board extension for ACPI BIOS
> System CMOS/real time clock
> System speaker
> System timer
> VIA Tech CPU to AGP Controller
> VIA Tech Standard CPU to PCI Bridge
> VIA Tech VT82C686 PCI to ISA bridge
> VIA Tech VT82C686 Power Management Controller
> -Universal Serial Bus Controllers
> Generic USB Digital Camera 0105
> USB Root Hub
> USB Root Hub
> VIA Tech 3038 PCI to USB Universal Host Controller
> VIA Tech 3038 PCI to USB Universal Host Controller
>
> ((((I have two USB ports on the back of my computer, one of which is
> plugged into a USB hub.))))
>
>
> On the System Properties page, Performance Tab, I have the following
> showing: ((((I think I have some big time errors here---ones that may
> be the cause of my internet connection problems. It seems that my hard
> drives are working via DOS connections. I don't know how to change this
> to where it belongs.))))
>
> Performance status in safe mode.
> Memory - 512.0 MB of RAM
> System Resources - 86% free
> File System - Some drivers are using MS-DOS compatibility
> Virtual Memory - MS-DOS compatibility mode
> Disk Compression - Not installed
> PC Cards (PCMCIA) - No PC Card sockets are installed
>
> Select an item, and then click details for more information.
> Compatibility-mode paging reduces overall system performance.
> Drive A is using MS-DOS compatibility mode file system.
> Drive B is using MS-DOS compatibility mode file system.
> Drive C is using MS-DOS compatibility mode file system.
> Drive D is using MS-DOS compatibility mode file system.
> Drive E is using MS-DOS compatibility mode file system.
>
>
> >
> > | I established settings under "Internet Options" for my Verizon ISP.
> >
> > You mean at the Connections tab?
>
> Yes, another green fingers and memory problem.
>
> I never had to do that for NetZero.
> > Though I've gone in there & looked & played a bit with it on my own--
> > NetZero really showed up in there all on its own after installation! Why
> > didn't Verizon?
> >
> > | I called Verizon for help and they say that they can't help me with a
> > | problem until I successfully connect to the internet.
> > |
> > | SeaMonkey (my Windows 98SE default browser):
> > |
> > | I have repeatedly checked the Seamonkey settings on the 98SE machine
> > | against the settings on this XP machine--all setting are the same.
> > |
> > | I created a new profile when installing SeaMonkey.
> > |
> > | I have created new "Mail and Newsgroup Account Settings" (settings are
> > | the same as those on the XP machine).
> > |
> > |
> > | Conclusion: I am out of ideas as to how to solve this problem. Do any
> > | of you have any suggestions? If not, I'm afraid that I will continue
> > | my XP radiation until I find the solution.
> >
> > You already exhibit deliterious symptoms by spelling me wrong!
>
> Again, what is your handle--maybe this is more serious that I originally
> thought. Your help is always welcome. Thanks,Frog
> >