Printer driver was not installed. The system cannot find the file specified

[MikhailPopov3]

Hi! I use windows 10 and Ricoh MP C2030 printer. I got it installed on this PC everything worked fine using this driver. One day I started my PC and got printer error kind of "no printer driver" (I did not uninstall it) Then I tried to reinstall the driver and got an error 'Printer driver was not installed. The system cannot find the file specified'. Now I get the same message anytime I try to install any printer driver "from disk". When I install printer via "Add a device" or "Add printer" it installs without driver "driver not installed". The only way I can install it now is Ricoh Driver Installer but it gives me driver that doesn't print. So I need my driver to be installed, I'm 100% sure this one works because: 1. It worked on this PC, same windows 10. 2. It works now on my other PC, windows 10. I need to find out what file windows is missing and why... I used driver backup from usb - that also doesn't work. All driver files are as needed, even when I download new driver from ricoh.com and try to install it - I got the same error. The problem is in my PC. I suppose that Avast antivirus could have deleted some files...

Here is my log:



>>> [Device Install (Hardware initiated) - SWD\PRINTENUM\WSD-0054b79c-b9d4-43c9-90f1-0cbae3bace97]

>>> Section start 2020/05/26 17:12:01.788

dvi: {Build Driver List} 17:12:01.804

dvi: Searching for hardware ID(s):

dvi: wsdprint\ricohaficio_mp_c2030f769

dvi: ricohaficio_mp_c2030f769

dvi: Searching for compatible ID(s):

dvi: cid_ms_genericprint

dvi: swd\genericraw

dvi: swd\generic

dvi: Created Driver Node:

dvi: HardwareID - CID_MS_GENERICPRINT

dvi: InfName - C:\Windows\System32\DriverStore\FileRepository\prnms013.inf_amd64_be84e80405873ca2\prnms013.inf

dvi: DevDesc - Generic printer device

dvi: Section - MS_GENERICPRINT

dvi: Rank - 0x00ff3000

dvi: Signer Score - INBOX

dvi: DrvDate - 06/21/2006

dvi: Version - 10.0.18362.1

dvi: Created Driver Node:

dvi: HardwareID - WSDPRINT\RICOHAficio_MP_C2030F769

dvi: InfName - C:\Windows\System32\DriverStore\FileRepository\r4600.inf_amd64_372fb7faa19065df\r4600.inf

dvi: DevDesc - PCL6 V4 Driver for Universal Print

dvi: Section - INSTALL_FILTER

dvi: Rank - 0x00ff0000

dvi: Signer Score - WHQL

dvi: DrvDate - 01/10/2020

dvi: Version - 4.0.0.0

dvi: Created Driver Node:

dvi: HardwareID - RICOHAficio_MP_C2030F769

dvi: InfName - C:\Windows\System32\DriverStore\FileRepository\r4600.inf_amd64_372fb7faa19065df\r4600.inf

dvi: DevDesc - PCL6 V4 Driver for Universal Print

dvi: Section - INSTALL_FILTER

dvi: Rank - 0x00ff0001

dvi: Signer Score - WHQL

dvi: DrvDate - 01/10/2020

dvi: Version - 4.0.0.0

dvi: Created Driver Node:

dvi: HardwareID - WSDPRINT\RICOHAficio_MP_C2030F769

dvi: InfName - C:\Windows\System32\DriverStore\FileRepository\r4600.inf_amd64_5eef608cad7cde0f\r4600.inf

dvi: DevDesc - PCL6 V4 Driver for Universal Print

dvi: Section - INSTALL_FILTER

dvi: Rank - 0x00ff0000

dvi: Signer Score - WHQL

dvi: DrvDate - 07/11/2019

dvi: Version - 3.10.0.0

dvi: Created Driver Node:

dvi: HardwareID - RICOHAficio_MP_C2030F769

dvi: InfName - C:\Windows\System32\DriverStore\FileRepository\r4600.inf_amd64_5eef608cad7cde0f\r4600.inf

dvi: DevDesc - PCL6 V4 Driver for Universal Print

dvi: Section - INSTALL_FILTER

dvi: Rank - 0x00ff0001

dvi: Signer Score - WHQL

dvi: DrvDate - 07/11/2019

dvi: Version - 3.10.0.0

dvi: Created Driver Node:

dvi: HardwareID - WSDPRINT\RICOHAficio_MP_C2030F769

dvi: InfName - C:\Windows\System32\DriverStore\FileRepository\r4600.inf_amd64_b186c713fe0def4a\r4600.inf

dvi: DevDesc - PCL6 V4 Driver for Universal Print

dvi: Section - INSTALL_FILTER

dvi: Rank - 0x00ff0000

dvi: Signer Score - WHQL

dvi: DrvDate - 04/06/2020

dvi: Version - 4.2.0.0

dvi: Created Driver Node:

dvi: HardwareID - RICOHAficio_MP_C2030F769

dvi: InfName - C:\Windows\System32\DriverStore\FileRepository\r4600.inf_amd64_b186c713fe0def4a\r4600.inf

dvi: DevDesc - PCL6 V4 Driver for Universal Print

dvi: Section - INSTALL_FILTER

dvi: Rank - 0x00ff0001

dvi: Signer Score - WHQL

dvi: DrvDate - 04/06/2020

dvi: Version - 4.2.0.0

dvi: Created Driver Node:

dvi: HardwareID - RICOHAficio_MP_C2030F769

dvi: InfName - C:\Windows\System32\DriverStore\FileRepository\oemsetup.inf_amd64_1586d1a84c9fd245\oemsetup.inf

dvi: DevDesc - RICOH Aficio MP C2030 PCL 6

dvi: Section - Aficio_MP_C203064.dat

dvi: Rank - 0x00ff1001

dvi: Signer Score - WHQL

dvi: DrvDate - 04/23/2014

dvi: Version - 1.7.0.0

dvi: Created Driver Node:

dvi: HardwareID - RICOHAficio_MP_C2030F769

dvi: InfName - C:\Windows\System32\DriverStore\FileRepository\oemsetup.inf_amd64_5ffee6f2e378ee0c\oemsetup.inf

dvi: DevDesc - RICOH Aficio MP C2030 PCL 5c

dvi: Section - RIC52L_A.xpi

dvi: Rank - 0x00ff1001

dvi: Signer Score - WHQL

dvi: DrvDate - 08/23/2013

dvi: Version - 1.1.0.0

dvi: Created Driver Node:

dvi: HardwareID - SWD\GenericRaw

dvi: InfName - C:\Windows\System32\DriverStore\FileRepository\c_swdevice.inf_amd64_756c96c0c7b84916\c_swdevice.inf

dvi: DevDesc - Generic software device

dvi: Section - SoftwareDevice

dvi: Rank - 0x00ff3001

dvi: Signer Score - INBOX

dvi: DrvDate - 06/21/2006

dvi: Version - 10.0.18362.1

dvi: {Build Driver List - exit(0x00000000)} 17:12:01.835

dvi: {DIF_SELECTBESTCOMPATDRV} 17:12:01.835

dvi: Default installer: Enter 17:12:01.835

dvi: {Select Best Driver}

dvi: Class GUID of device changed to: {4d36e979-e325-11ce-bfc1-08002be10318}.

dvi: Selected Driver:

dvi: Description - PCL6 V4 Driver for Universal Print

dvi: InfFile - c:\windows\system32\driverstore\filerepository\r4600.inf_amd64_b186c713fe0def4a\r4600.inf

dvi: Section - INSTALL_FILTER

dvi: {Select Best Driver - exit(0x00000000)}

dvi: Default installer: Exit

dvi: {DIF_SELECTBESTCOMPATDRV - exit(0x00000000)} 17:12:01.835

dvi: {Core Device Install} 17:12:01.835

dvi: {Install Device - SWD\PRINTENUM\WSD-0054B79C-B9D4-43C9-90F1-0CBAE3BACE97} 17:12:01.835

dvi: Device Status: 0x0180200a, Problem: 0x0 (0x00000000)

dvi: Parent device: SWD\DAFWSDProvider\uuid:1ae4f2d8-1dd2-11b2-8dfe-d59896781d21/http://WsdServiceId/1

dvi: {Configure Device - SWD\PRINTENUM\WSD-0054B79C-B9D4-43C9-90F1-0CBAE3BACE97} 17:12:01.835

dvi: Device Status: 0x0180200a, Problem: 0x0 (0x00000000)

dvi: Parent device: SWD\DAFWSDProvider\uuid:1ae4f2d8-1dd2-11b2-8dfe-d59896781d21/http://WsdServiceId/1

! dvi: Device class {4d36e979-e325-11ce-bfc1-08002be10318} is not configurable.

dvi: {Configure Device - exit(0x00000032)} 17:12:01.851

dvi: {DIF_ALLOW_INSTALL} 17:12:01.851

dvi: Using exported function 'ClassInstall32' in module 'C:\Windows\system32\ntprint.dll'.

dvi: Class installer == ntprint.dll,ClassInstall32

dvi: Class installer: Enter 17:12:01.851

dvi: Class installer: Exit

dvi: Default installer: Enter 17:12:01.851

dvi: Default installer: Exit

dvi: {DIF_ALLOW_INSTALL - exit(0xe000020e)} 17:12:01.851

dvi: {DIF_INSTALLDEVICEFILES} 17:12:01.851

dvi: Class installer: Enter 17:12:01.851

!!! dvi: Class installer: failed(0x00000002)!

!!! dvi: Error 2: The system cannot find the file specified.

dvi: {DIF_INSTALLDEVICEFILES - exit(0x00000002)} 17:12:01.913

! dvi: Queueing up error report for device install failure.

dvi: {Install Device - exit(0x00000002)} 17:12:01.929

dvi: {Core Device Install - exit(0x00000002)} 17:12:01.929

dvi: {DIF_DESTROYPRIVATEDATA} 17:12:01.929

dvi: Class installer: Enter 17:12:01.929

dvi: Class installer: Exit

dvi: Default installer: Enter 17:12:01.929

dvi: Default installer: Exit

dvi: {DIF_DESTROYPRIVATEDATA - exit(0xe000020e)} 17:12:01.929

<<< Section end 2020/05/26 17:12:01.929

<<< [Exit status: FAILURE(0x00000002)]

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