The new Windows 2004 is not allowing connection with Wickr App

A

AlbisAoit

I have been using Wickr Messenger on previous versions of Windows. But after I have installed Windows 2004, I'm unable to connect.

I have mailed Wickr and they have tested Wickr on 2004 and said they were unable to reproduce the issue. Meanwhile I have installed Windows 2004 on different workstations, and have redownloaded Windows and tried again, and was not able to succeed.

I have done a Wickr connection log and I get this message.


Sat Jul 25 06:51:31.075 Info: "Windows v5.59.11\r\nbuild 2"
Sat Jul 25 06:51:31.075 Info: QLocale::system().name() "en_US"
Sat Jul 25 06:51:31.075 Info: Application "Wickr Pro" for "Wickr, LLC"
Sat Jul 25 06:51:31.078 Info: SWITCHBOARD SERVICE: Started. Client Switchboard API Version = 2
Sat Jul 25 06:51:31.099 Warning: QObject::startTimer: Timers cannot have negative intervals
Sat Jul 25 06:51:31.102 Info: TASK SERVICE: Started.
Sat Jul 25 06:51:31.102 Info: MESSAGE SERVICE: Started.
Sat Jul 25 06:51:31.103 Info: DATABASE SERVICE: Started.
Sat Jul 25 06:51:31.144 Info: LOGGING SUBSYSTEM: Initialization, logging enabled = true
Sat Jul 25 06:51:31.144 Info: LOGGING SUBSYSTEM: Started { enabled = true , logging level = 1 , production = true }
Sat Jul 25 06:51:31.144 Info: "C:/Users/primary/AppData/Local/Wickr, LLC/Wickr Pro/crashpaddb"
Sat Jul 25 06:51:31.147 Info: Crashpad handler started
Sat Jul 25 06:51:31.186 Info: Crash reporting started
Sat Jul 25 06:51:31.186 Info:
Sat Jul 25 06:51:31.186 Info: PRODUCT LINE : PROFESSIONAL
Sat Jul 25 06:51:31.186 Info: APPLICATION NAME : wickr pro
Sat Jul 25 06:51:31.186 Info: VERSION : windows v5.59.11 build 2
Sat Jul 25 06:51:31.186 Info: NPL VERSION : v2.65.4.00aaa45, 2020-07-16 19:47:28 +0000, tag 2.65.4, release build, Windows-x86_64, 8 cores, NPL OpenSSL:
Sat Jul 25 06:51:31.186 Info:
Sat Jul 25 06:51:31.187 Info: DEVICE LOGIN: Forced Device Lockout is disabled.
Sat Jul 25 06:51:31.190 Info: Using SSL Library Version: "OpenSSL 1.1.1g 21 Apr 2020"
Sat Jul 25 06:51:31.194 Info: SPELLCHECK LOCALE USED: "en_US"
Sat Jul 25 06:51:32.840 Warning: Focus mode selection is not supported
Sat Jul 25 06:51:33.841 Critical: [0x1] No capture device found (Incorrect function.)
Sat Jul 25 06:51:33.938 Info: objectCreated: url "qrc:/main.qml" , # root objects = 1
Sat Jul 25 06:51:33.938 Info: SECURE ROOM MANAGER: Application connections initialized.
Sat Jul 25 06:51:33.938 Info: ONE-TO-ONE MANAGER: Application connections initialized.
Sat Jul 25 06:51:33.939 Info: MESSAGE SERVICES: Application connections initialized.
Sat Jul 25 06:51:33.941 Info: WOA PROXY START: Proxy disabled.
Sat Jul 25 06:51:33.941 Info: WOA PROXY START: Proxy configuration not found.
Sat Jul 25 06:51:34.105 Info: APPLICATION STATE TRANSITION: INITIALIZED
Sat Jul 25 06:51:34.130 Info: TASK SERVICE: Logged In.
Sat Jul 25 06:51:40.805 Critical: *** SSL ERRORS ("The issuer certificate of a locally looked up certificate could not be found")
Sat Jul 25 06:51:40.805 Info: TASK SERVICE (USER EXISTS): Processing abort of Task Request( Id:0), Network Error Encountered., ERROR = QNetworkReply::SslHandshakeFailedError



Please note that I have checked my internet connection properties, and firewall settings to see if there was anything stopping this app. I don't have any issue with any other app in connecting to Internet.

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