Unable to play AV1 videos

T

Timelapse.

Hello,


For the last couple of months I've been witnessing screen tearing/distortion (I don't really know how to describe it, see image bellow) on media (images and videos) online and on streams in apps like Discord.


Online webm


I've formatted the PC, updated video drivers, tested with the onboard gfx card, swapped the RAM sticks in and out and in different slots, I've tried to isolate each individual component to no avail.


The same issue happens in VLC/WMP when I try to play av1 format videos (Download video files encoded using Elecard products) the video just has insane stutter and the same distortions appear.

Downloaded video playing on VLC
Has someone else had this happen to them? I seems to only happen on AV1 encoded media.

Thank you for the Help!


System


Host Name: DESKTOP-LVKMJ8P

OS Name: Microsoft Windows 10 Home

OS Version: 10.0.18363 N/A Build 18363

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Owner: Windows User

Registered Organization:

Product ID: 00326-10000-00000-AA081

Original Install Date: 04/09/2020, 21:39:19

System Boot Time: 04/09/2020, 22:43:36

System Manufacturer: Gigabyte Technology Co., Ltd.

System Model: Z370 AORUS Ultra Gaming

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

[01]: Intel64 Family 6 Model 158 Stepping 10 GenuineIntel ~3601 Mhz

BIOS Version: American Megatrends Inc. F4, 06/09/2017

Windows Directory: C:\WINDOWS

System Directory: C:\WINDOWS\system32

Boot Device: \Device\HarddiskVolume1

System Locale: en-gb;English (United Kingdom)

Input Locale: pt;Portuguese (Portugal)

Time Zone: (UTC+00:00) Dublin, Edinburgh, Lisbon, London

Total Physical Memory: 8,066 MB

Available Physical Memory: 4,405 MB

Virtual Memory: Max Size: 9,986 MB

Virtual Memory: Available: 4,248 MB

Virtual Memory: In Use: 5,738 MB

Page File Location(s): C:\pagefile.sys

Domain: WORKGROUP

Logon Server: \\DESKTOP-LVKMJ8P

Hotfix(s): 5 Hotfix(s) Installed.

[01]: KB4570723

[02]: KB4517245

[03]: KB4561600

[04]: KB4569073

[05]: KB4565351

Network Card(s): 2 NIC(s) Installed.

[01]: Intel(R) Ethernet Connection (2) I219-V

Connection Name: Ethernet

Status: Media disconnected

[02]: Intel(R) Dual Band Wireless-AC 8265

Connection Name: WiFi

DHCP Enabled: Yes

DHCP Server: 192.168.1.254

IP address(es)

[01]: 192.168.1.64

[02]: fe80::38e8:276a:1e5d:f035

[03]: fdaa:bbcc:ddee:0:e520:de7d:d26:c21e

[04]: 2a00:23c7:5b88:6d00:e520:de7d:d26:c21e

[05]: fdaa:bbcc:ddee:0:38e8:276a:1e5d:f035

[06]: 2a00:23c7:5b88:6d00:38e8:276a:1e5d:f035

Hyper-V Requirements: VM Monitor Mode Extensions: Yes

Virtualization Enabled In Firmware: Yes

Second Level Address Translation: Yes

Data Execution Prevention Available: Yes

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