Internet connection problem

[Alan]

I'm running WinMe and had a hardware crash that wiped out most of the
files for Zone Alarm (free ed) and AVG Anti-virus. I re-installed AVG
OK but ZA won't re-install, and I got various error messages about
VSUTIL.DLL not found. However that file was still in C:\Windows\System
with its original date-stamp and I tried replacing it without success.
I eventually fixed ongoing error messages at startup by finding and
deleting residual files and registry entries for ZA, but it still
won't re-install. I also got an error message in Total Recorder at
close-down saying it couldn't reinstate missing registry key
HKEY_CURRENT_USER\AppEvents\Schemes\Apps\.Default\InternetAlert
\.Current so I added that key manually (with no content) without
making any difference. I've also tried re-installing Total Recorder
and re-installing Windows.

Apart from having no firewall I also have a major problem with
Internet connection speed (I am on dial-up), which is normal (about
36K) when I re-boot and first connect with Firefox, then slows down to
about 0.05K after a few minutes on-line and everything times out
including Outlook Express. Not sure whether it's idle time, number of
packets sent or switching sites that triggers the problem. Closing the
browser doesn't fix it but a re-boot does. Ping Plotter gives normal
response times but a few unreacheable destinations. Local URL's are OK
so that might be irrelevant. The Dr TCP settings I can see are also
OK.

I have run out of things to try. Can anyone help me with other
suggestions or registry settings relating to ports, firewalls,
browsers and Internet connection that might have been corrupted
please? And where can I find the correct settings?

It took several re-boots to post this message.

 

[PA Bear [MS MVP]]

Forwarded to WinME General via crosspost.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Alan wrote:
> I'm running WinMe and had a hardware crash that wiped out most of the
> files for Zone Alarm (free ed) and AVG Anti-virus. I re-installed AVG
> OK but ZA won't re-install, and I got various error messages about
> VSUTIL.DLL not found. However that file was still in C:\Windows\System
> with its original date-stamp and I tried replacing it without success.
> I eventually fixed ongoing error messages at startup by finding and
> deleting residual files and registry entries for ZA, but it still
> won't re-install. I also got an error message in Total Recorder at
> close-down saying it couldn't reinstate missing registry key
> HKEY_CURRENT_USER\AppEvents\Schemes\Apps\.Default\InternetAlert
> \.Current so I added that key manually (with no content) without
> making any difference. I've also tried re-installing Total Recorder
> and re-installing Windows.
>
> Apart from having no firewall I also have a major problem with
> Internet connection speed (I am on dial-up), which is normal (about
> 36K) when I re-boot and first connect with Firefox, then slows down to
> about 0.05K after a few minutes on-line and everything times out
> including Outlook Express. Not sure whether it's idle time, number of
> packets sent or switching sites that triggers the problem. Closing the
> browser doesn't fix it but a re-boot does. Ping Plotter gives normal
> response times but a few unreacheable destinations. Local URL's are OK
> so that might be irrelevant. The Dr TCP settings I can see are also
> OK.
>
> I have run out of things to try. Can anyone help me with other
> suggestions or registry settings relating to ports, firewalls,
> browsers and Internet connection that might have been corrupted
> please? And where can I find the correct settings?
>
> It took several re-boots to post this message.

 

[Bob]

On Jan 9, 9:19 pm, "PA Bear [MS MVP]" <PABear...@gmail.com> wrote:
> Forwarded to WinME General via crosspost.
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Adminhttp://aumha.net
> DTS-Lhttp://dts-l.net/
>
>
>
> Alan wrote:
> > I'm running WinMe and had a hardware crash that wiped out most of the
> > files for Zone Alarm (free ed) and AVG Anti-virus. I re-installed AVG
> > OK but ZA won't re-install, and I got various error messages about
> > VSUTIL.DLL not found. However that file was still in C:\Windows\System
> > with its original date-stamp and I tried replacing it without success.
> > I eventually fixed ongoing error messages at startup by finding and
> > deleting residual files and registry entries for ZA, but it still
> > won't re-install. I also got an error message in Total Recorder at
> > close-down saying it couldn't reinstate missing registry key
> > HKEY_CURRENT_USER\AppEvents\Schemes\Apps\.Default\InternetAlert
> > \.Current so I added that key manually (with no content) without
> > making any difference. I've also tried re-installing Total Recorder
> > and re-installing Windows.
>
> > Apart from having no firewall I also have a major problem with
> > Internet connection speed (I am on dial-up), which is normal (about
> > 36K) when I re-boot and first connect with Firefox, then slows down to
> > about 0.05K after a few minutes on-line and everything times out
> > including Outlook Express. Not sure whether it's idle time, number of
> > packets sent or switching sites that triggers the problem. Closing the
> > browser doesn't fix it but a re-boot does. Ping Plotter gives normal
> > response times but a few unreacheable destinations. Local URL's are OK
> > so that might be irrelevant. The Dr TCP settings I can see are also
> > OK.
>
> > I have run out of things to try. Can anyone help me with other
> > suggestions or registry settings relating to ports, firewalls,
> > browsers and Internet connection that might have been corrupted
> > please? And where can I find the correct settings?
>
> > It took several re-boots to post this message.- Hide quoted text -
>
> - Show quoted text -

Have you tried System Restore to some time before the hardware crash,
Remove ZA (which version do you have?), put on AVG (I find AVG 7.5
"works")? No doubt you would have put on any backup if you had one?

 

[PA Bear [MS MVP]]

In many others it has been
like the dawning of the day, when at first but a little light appears,
and it may be presently hid with a cloud and then it appears again, and
shines a little brighter, and gradually increases, with intervening
darkness, till at length it breaks forth more clearly from behind the
clouds. And many are, doubtless, ready to date their conversion wrong,
throwing by those lesser degrees of light that appeared at first
dawning, and calling some more remarkable experience they had
afterwards, their conversion. This often, in a great measure, arises
from a wrong understanding of what they have always been taught, that
conversion is a great change, wherein old things are done away, and all
things become new, or at least from a false inference from that
doctrine.

Persons commonly at first conversion, and afterwards, have had many
texts of Scripture brought to their minds, which are exceeding suitable
to their circumstances, often come with great power, as the word of God
or of Christ indeed and many have a multitude of sweet invitations,
promises, and doxologies flowing in one after another, bringing great
light and comfort with them, filling the soul brimful, enlarging the
heart, and opening the mouth in religion. And it seems to be necessary
to suppose that there is an immediate influence of the Spirit of God,
oftentimes, in bringing texts of Scripture to the mind. Not that I
suppose

 

[PA Bear [MS MVP]]

This post is a spoof. I did *not* post it (check the posting IP in its
headers).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

PA Bear [MS MVP] wrote:
> In many others it has been
> like the dawning of the day, when at first but a little light appears,
> and it may be presently hid with a cloud and then it appears again, and
> shines a little brighter, and gradually increases, with intervening
> darkness, till at length it breaks forth more clearly from behind the
> clouds. And many are, doubtless, ready to date their conversion wrong,
> throwing by those lesser degrees of light that appeared at first
> dawning, and calling some more remarkable experience they had
> afterwards, their conversion. This often, in a great measure, arises
> from a wrong understanding of what they have always been taught, that
> conversion is a great change, wherein old things are done away, and all
> things become new, or at least from a false inference from that
> doctrine.
>
> Persons commonly at first conversion, and afterwards, have had many
> texts of Scripture brought to their minds, which are exceeding suitable
> to their circumstances, often come with great power, as the word of God
> or of Christ indeed and many have a multitude of sweet invitations,
> promises, and doxologies flowing in one after another, bringing great
> light and comfort with them, filling the soul brimful, enlarging the
> heart, and opening the mouth in religion. And it seems to be necessary
> to suppose that there is an immediate influence of the Spirit of God,
> oftentimes, in bringing texts of Scripture to the mind. Not that I
> suppose

 

[Mike M]

There were 114 such spoof/bogus posts made in the windowsme.general NG
between 04:40 and 09:41 GMT today. Win95 & Win98 NGs were also affected.

I have reported them to Microsoft as have others.

I have removed the cross post to alt.prisons in this reply. Each of the
spoofs had a cross-post to another, random, Usenet NG.
--
Mike Maltby
mike.maltby@gmail.com


PA Bear [MS MVP] <PABearMVP@gmail.com> wrote:

> This post is a spoof. I did *not* post it (check the posting IP in
> its headers).

 

[glee]

Awww, and I was just about to ask if you had any of that stuff you're smoking left,
for me......
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.net/
http://dts-l.net/goodpost.htm


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:%23I15tJIVIHA.280@TK2MSFTNGP03.phx.gbl...
> This post is a spoof. I did *not* post it (check the posting IP in its headers).
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> PA Bear [MS MVP] wrote:
>> In many others it has been
>> like the dawning of the day, when at first but a little light appears,
>> and it may be presently hid with a cloud and then it appears again, and
>> shines a little brighter, and gradually increases, with intervening
>> darkness, till at length it breaks forth more clearly from behind the
>> clouds. And many are, doubtless, ready to date their conversion wrong,
>> throwing by those lesser degrees of light that appeared at first
>> dawning, and calling some more remarkable experience they had
>> afterwards, their conversion. This often, in a great measure, arises
>> from a wrong understanding of what they have always been taught, that
>> conversion is a great change, wherein old things are done away, and all
>> things become new, or at least from a false inference from that
>> doctrine.
>>
>> Persons commonly at first conversion, and afterwards, have had many
>> texts of Scripture brought to their minds, which are exceeding suitable
>> to their circumstances, often come with great power, as the word of God
>> or of Christ indeed and many have a multitude of sweet invitations,
>> promises, and doxologies flowing in one after another, bringing great
>> light and comfort with them, filling the soul brimful, enlarging the
>> heart, and opening the mouth in religion. And it seems to be necessary
>> to suppose that there is an immediate influence of the Spirit of God,
>> oftentimes, in bringing texts of Scripture to the mind. Not that I
>> suppose
>

 

[PA Bear [MS MVP]]

those contradictions which have astonished all men and have divided
them into parties holding so different views. Observe, now, all the feelings
of greatness and glory which the experience of so many woes cannot stifle,
and see if the cause of them must not be in another nature.

For Port-Royal to-morrow (Prosopopaea).--"It is in vain, O men, that you
seek within yourselves the remedy for your ills. All your light can only
reach the knowledge that not in yourselves will you find truth or good. The
philosophers have promised you that, and you have been unable to do it. They
neither know what is your true good, nor what is your true state. How could
they have given remedies for your ills, when they did not even know them?
Your chief maladies are pride, which takes you away from God, and lust,
which binds you to earth and they have done nothing else but cherish one or
other of these diseases. If they gave you God as an end, it was only to
administer to your pride they made you think that you are by nature like
Him and conformed to Him. And those who saw the absurdity of this claim put
you on another precipice, by making you understand that your nature was like
that of the brutes, and led you to seek your good in the lusts which are
shared by the animals. This is not the way to cure you of your
unrighteousness, which these wise men never knew. I alone c

 

[PA Bear [MS MVP]]

[Yeah, I got it from the prison guards.]

glee wrote:
> Awww, and I was just about to ask if you had any of that stuff you're
> smoking left, for me......
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:%23I15tJIVIHA.280@TK2MSFTNGP03.phx.gbl...
>> This post is a spoof. I did *not* post it (check the posting IP in its
>> headers). --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> PA Bear [MS MVP] wrote:
>>> In many others it has been
>>> like the dawning of the day, when at first but a little light appears,
>>> and it may be presently hid with a cloud and then it appears again, and
>>> shines a little brighter, and gradually increases, with intervening
>>> darkness, till at length it breaks forth more clearly from behind the
>>> clouds. And many are, doubtless, ready to date their conversion wrong,
>>> throwing by those lesser degrees of light that appeared at first
>>> dawning, and calling some more remarkable experience they had
>>> afterwards, their conversion. This often, in a great measure, arises
>>> from a wrong understanding of what they have always been taught, that
>>> conversion is a great change, wherein old things are done away, and all
>>> things become new, or at least from a false inference from that
>>> doctrine.
>>>
>>> Persons commonly at first conversion, and afterwards, have had many
>>> texts of Scripture brought to their minds, which are exceeding suitable
>>> to their circumstances, often come with great power, as the word of God
>>> or of Christ indeed and many have a multitude of sweet invitations,
>>> promises, and doxologies flowing in one after another, bringing great
>>> light and comfort with them, filling the soul brimful, enlarging the
>>> heart, and opening the mouth in religion. And it seems to be necessary
>>> to suppose that there is an immediate influence of the Spirit of God,
>>> oftentimes, in bringing texts of Scripture to the mind. Not that I
>>> suppose

 

[Mike M]

Re: Internet connection problem SPOOF started again!

PA Bear [MS MVP] <PABearMVP@gmail.com> wrote:

Certainly DID NOT make the post to which I am replying!
--
Mike Maltby
mike.maltby@gmail.com

 

[Alan]

> Have you tried System Restore to some time before the hardware crash,
> Remove ZA (which version do you have?), put on AVG (I find AVG 7.5
> "works")? No doubt you would have put on any backup if you had one?

No I didn't - I decided the missing folders for AVG and ZA were first
priority, then when I ran into reinstall problems I thought there
might be missing system files too so I reinstalled Windows - which of
course wiped out all the earlier Restore points. Catch 22.

I have since realized my 'normal' connection is also very slow (only 3
or 4K) and the cause of the additional slowing isn't Internet
connection but something else - no idea what yet. Wondering if a
registry patch of all the settings that might be affecting it would be
worth trying, but I don't know where to get it from. Any ideas please?

 

[Gary S. Terhune]

How do you know the internet connection isn't the problem? It's my
experience that telephone line quality is darn near *everything* when it
comes to dial-up connection speed.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Alan" <alan_raro@hotmail.com> wrote in message
news:2c101068-a783-4ca0-8414-23b9e3664780@z17g2000hsg.googlegroups.com...
>> Have you tried System Restore to some time before the hardware crash,
>> Remove ZA (which version do you have?), put on AVG (I find AVG 7.5
>> "works")? No doubt you would have put on any backup if you had one?
>
> No I didn't - I decided the missing folders for AVG and ZA were first
> priority, then when I ran into reinstall problems I thought there
> might be missing system files too so I reinstalled Windows - which of
> course wiped out all the earlier Restore points. Catch 22.
>
> I have since realized my 'normal' connection is also very slow (only 3
> or 4K) and the cause of the additional slowing isn't Internet
> connection but something else - no idea what yet. Wondering if a
> registry patch of all the settings that might be affecting it would be
> worth trying, but I don't know where to get it from. Any ideas please?

 

[PA Bear [MS MVP]]

Another spoof!
--
~PA Bear

PA Bear [MS MVP] wrote:
> those contradictions which have astonished all men and have divided
> them into parties holding so different views. Observe, now, all the
> feelings
> of greatness and glory which the experience of so many woes cannot stifle,
> and see if the cause of them must not be in another nature.
>
> For Port-Royal to-morrow (Prosopopaea).--"It is in vain, O men, that you
> seek within yourselves the remedy for your ills. All your light can only
> reach the knowledge that not in yourselves will you find truth or good.
> The
> philosophers have promised you that, and you have been unable to do it.
> They
> neither know what is your true good, nor what is your true state. How
> could
> they have given remedies for your ills, when they did not even know them?
> Your chief maladies are pride, which takes you away from God, and lust,
> which binds you to earth and they have done nothing else but cherish one
> or
> other of these diseases. If they gave you God as an end, it was only to
> administer to your pride they made you think that you are by nature like
> Him and conformed to Him. And those who saw the absurdity of this claim
> put
> you on another precipice, by making you understand that your nature was
> like
> that of the brutes, and led you to seek your good in the lusts which are
> shared by the animals. This is not the way to cure you of your
> unrighteousness, which these wise men never knew. I alone c

 

[RockyTSquirrel]

Agree, telephone dialup is the worst type of connection to the internet..
I fought with the local phone company for over 10 years about the dialup i
had..
First they installed "boosters" on my service, which makes the voice
better but the data stream
worse.. went from 33,600 down to 26,400..
Then the phone company had falures on their remote switches which further
reduced the packets
down to 14,400.
each time the phone company "tryed" to do anything it just got worse..
When I finnally dropped AT&T (BellSouth) my dialup was 4,600..

And just like you I had completely redone my computer 3 or 4 times with no
good results..
To this day the AT&T people have denied they have any fault in the matter..

(however I have talked to over 20 neighbors and all using dialup had the
same problems..)
((further test of the telephone network in this region showed not one of
the phone switches or
line services were compliant with FCC regulations))

RTS



"Alan" <alan_raro@hotmail.com> wrote in message
news:2c101068-a783-4ca0-8414-23b9e3664780@z17g2000hsg.googlegroups.com...
> > Have you tried System Restore to some time before the hardware crash,
> > Remove ZA (which version do you have?), put on AVG (I find AVG 7.5
> > "works")? No doubt you would have put on any backup if you had one?
>
> No I didn't - I decided the missing folders for AVG and ZA were first
> priority, then when I ran into reinstall problems I thought there
> might be missing system files too so I reinstalled Windows - which of
> course wiped out all the earlier Restore points. Catch 22.
>
> I have since realized my 'normal' connection is also very slow (only 3
> or 4K) and the cause of the additional slowing isn't Internet
> connection but something else - no idea what yet. Wondering if a
> registry patch of all the settings that might be affecting it would be
> worth trying, but I don't know where to get it from. Any ideas please?

 

[webster72n]

You may want to give "Copper.net" a try, my experience with them is quite
positive.

Harry.


"Alan" <alan_raro@hotmail.com> wrote in message
news:2c101068-a783-4ca0-8414-23b9e3664780@z17g2000hsg.googlegroups.com...
> > Have you tried System Restore to some time before the hardware crash,
> > Remove ZA (which version do you have?), put on AVG (I find AVG 7.5
> > "works")? No doubt you would have put on any backup if you had one?
>
> No I didn't - I decided the missing folders for AVG and ZA were first
> priority, then when I ran into reinstall problems I thought there
> might be missing system files too so I reinstalled Windows - which of
> course wiped out all the earlier Restore points. Catch 22.
>
> I have since realized my 'normal' connection is also very slow (only 3
> or 4K) and the cause of the additional slowing isn't Internet
> connection but something else - no idea what yet. Wondering if a
> registry patch of all the settings that might be affecting it would be
> worth trying, but I don't know where to get it from. Any ideas please?

 

[Alan]

On Jan 12, 1:22 pm, "webster72n" <webster...@gmail.com> wrote:
> You may want to give "Copper.net" a try, my experience with them is quite
> positive.
>
Thanks but I'm in New Zealand so Copper Net isn't an option. Also I've
checked with my ISP and they say there are no current connection
issues. I'm fairly sure the problem is with my PC because (i) it began
with the CD drive crash that wiped out Zone Alarm (ii) what was left
of ZA wouldn't uninstall so I had to delete leftover files mentioned
in re-boot error messages then searched the registry for leftover
settings and I probably missed some (iii) ZA refuses to re-install
with a missing VSUTIL.DLL error message when it isn't missing (iv) a
re-connect doesn't make any difference but a reboot and reconnect
does, and if it was an ISP issue their software wouldn't know I'd re-
booted while I was offline. If there were orphaned ZA registry keys
Registry Healer should find them but it doesn't. As to why
reinstalling Windows didn't work, all I can think of is that I did it
before I'd removed the ZA residuals that were causing reboot error
messages, and the new registry might have been corrupted during those
re-starts.

The handshake in the modem log is normal and as I said earlier Ping
Plotter gives normal response times, the CD drive's working again and
I can't find any other hardware errors so I don't think hardware's the
problem. Which leaves bad port, firewall and connection settings in
the registry as the most likely suspect, hence my question where I can
get a patch for those?

 

[glee]

Regarding your ZA problem, please follow these instructions all the way through, as
originally received from ZoneLabs:

STEP1: UNINSTALL ZONEALARM
============
Windows 98/ME
============
01.) Click Start, Run
02.) In the Run box type in MSConfig
03.) Click OK
04.) Click the Advanced Button
05.) Place a check in Enable Startup Menu
06.) Click OK, then OK again
07.) Restart your computer
08.) Upon restart choose Safe Mode off the menu by using the arrow keys on the
keyboard and pressing Enter
09.) Once in Safe Mode close the help and support screen
10.) Double Click My Computer
11.) Click View, Folder Options, View Tab
12.) Place a dot next to "Show Hidden Files and Folders" or "Show All Files"
13.) Remove the check from "Hide Protected Operating System Files (Recommended)"
14.) Choose Yes to the warning
15.) Click OK
16.) Double click the "C:" drive

Note: In the future steps if you do not see any files or folders, please click the
"Show Files" link to view them.

17.) Double Click the Program Files Folder
18.) Right Click the Zone Labs Folder, click Delete, and choose Yes
19.) Close this window
20.) Click Start, My Computer
21.) Double Click the C:
22.) Double Click the Windows Folder
23.) Right Click the Internet Logs Folder, click Delete, and choose Yes
24.) Double Click the System Folder
25.) Click View, Details
26.) Right Click the Zone Labs Folder, click Delete, and choose Yes
27.) Right Click the file VSData95.VxD, click Delete, and choose Yes
28.) Right Click the file VSUtil.dll, click Delete, and choose Yes
29.) Right Click the file VSInit.dll, click Delete, and choose Yes
30.) Close this window
31.) Click Start, Run
32.) In the Run box type in RegEdit
33.) Click OK
34.) Click the + next to HKEY_LOCAL_MACHINE
35.) Click the + next to SYSTEM
36.) Click the + next to CurrentControlSet
37.) Click the + next to Services
38.) Click the + next to VxD
39.) Highlight the "VSData95" folder
40.) Press Delete, click Yes
41.) close the registry Editor
42.) Click Start, Run
43.) In the Run box type in MSConfig
44.) Click OK
45.) Click the Advanced Button
46.) Remove check in Enable Startup Menu
47.) Click OK, then OK again
48.) Restart your computer

STEP 2: FIX THE ROOT CERTIFICATES ON YOUR SYSTEM
Open Your browser and navigate to the following URL.
Once at the web page follow the directions to reset your root certificates.
https://getca.verisign.com/

STEP 3: DOWNLOAD AND REINSTALL YOUR PREVIOUS VERSION OF ZONEALARM
Select the appropriate download link below to download ZoneAlarm.
Remember to SAVE the download to your desktop. DO NOT select RUN or OPEN when
downloading.

ZoneAlarm (FREE)
http://www.zonelabs.com/zadownload

--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.net/
http://dts-l.net/goodpost.htm


"Alan" <alan_raro@hotmail.com> wrote in message
news:c97a0c95-8c67-4967-9877-e254558c5104@e32g2000prn.googlegroups.com...
> On Jan 12, 1:22 pm, "webster72n" <webster...@gmail.com> wrote:
>> You may want to give "Copper.net" a try, my experience with them is quite
>> positive.
>>
> Thanks but I'm in New Zealand so Copper Net isn't an option. Also I've
> checked with my ISP and they say there are no current connection
> issues. I'm fairly sure the problem is with my PC because (i) it began
> with the CD drive crash that wiped out Zone Alarm (ii) what was left
> of ZA wouldn't uninstall so I had to delete leftover files mentioned
> in re-boot error messages then searched the registry for leftover
> settings and I probably missed some (iii) ZA refuses to re-install
> with a missing VSUTIL.DLL error message when it isn't missing (iv) a
> re-connect doesn't make any difference but a reboot and reconnect
> does, and if it was an ISP issue their software wouldn't know I'd re-
> booted while I was offline. If there were orphaned ZA registry keys
> Registry Healer should find them but it doesn't. As to why
> reinstalling Windows didn't work, all I can think of is that I did it
> before I'd removed the ZA residuals that were causing reboot error
> messages, and the new registry might have been corrupted during those
> re-starts.
>
> The handshake in the modem log is normal and as I said earlier Ping
> Plotter gives normal response times, the CD drive's working again and
> I can't find any other hardware errors so I don't think hardware's the
> problem. Which leaves bad port, firewall and connection settings in
> the registry as the most likely suspect, hence my question where I can
> get a patch for those?

 

[webster72n]

That should fix him up, Glee.
Had no idea Alan was all the way from New Zealand.
From tv- and other pictures it looks like a beautiful piece of country.

Harry.


"glee" <glee29@spamindspring.com> wrote in message
news:emLsEMhVIHA.5160@TK2MSFTNGP05.phx.gbl...
> Regarding your ZA problem, please follow these instructions all the way
through, as
> originally received from ZoneLabs:
>
> STEP1: UNINSTALL ZONEALARM
> ============
> Windows 98/ME
> ============
> 01.) Click Start, Run
> 02.) In the Run box type in MSConfig
> 03.) Click OK
> 04.) Click the Advanced Button
> 05.) Place a check in Enable Startup Menu
> 06.) Click OK, then OK again
> 07.) Restart your computer
> 08.) Upon restart choose Safe Mode off the menu by using the arrow keys on
the
> keyboard and pressing Enter
> 09.) Once in Safe Mode close the help and support screen
> 10.) Double Click My Computer
> 11.) Click View, Folder Options, View Tab
> 12.) Place a dot next to "Show Hidden Files and Folders" or "Show All
Files"
> 13.) Remove the check from "Hide Protected Operating System Files
(Recommended)"
> 14.) Choose Yes to the warning
> 15.) Click OK
> 16.) Double click the "C:" drive
>
> Note: In the future steps if you do not see any files or folders, please
click the
> "Show Files" link to view them.
>
> 17.) Double Click the Program Files Folder
> 18.) Right Click the Zone Labs Folder, click Delete, and choose Yes
> 19.) Close this window
> 20.) Click Start, My Computer
> 21.) Double Click the C:
> 22.) Double Click the Windows Folder
> 23.) Right Click the Internet Logs Folder, click Delete, and choose Yes
> 24.) Double Click the System Folder
> 25.) Click View, Details
> 26.) Right Click the Zone Labs Folder, click Delete, and choose Yes
> 27.) Right Click the file VSData95.VxD, click Delete, and choose Yes
> 28.) Right Click the file VSUtil.dll, click Delete, and choose Yes
> 29.) Right Click the file VSInit.dll, click Delete, and choose Yes
> 30.) Close this window
> 31.) Click Start, Run
> 32.) In the Run box type in RegEdit
> 33.) Click OK
> 34.) Click the + next to HKEY_LOCAL_MACHINE
> 35.) Click the + next to SYSTEM
> 36.) Click the + next to CurrentControlSet
> 37.) Click the + next to Services
> 38.) Click the + next to VxD
> 39.) Highlight the "VSData95" folder
> 40.) Press Delete, click Yes
> 41.) close the registry Editor
> 42.) Click Start, Run
> 43.) In the Run box type in MSConfig
> 44.) Click OK
> 45.) Click the Advanced Button
> 46.) Remove check in Enable Startup Menu
> 47.) Click OK, then OK again
> 48.) Restart your computer
>
> STEP 2: FIX THE ROOT CERTIFICATES ON YOUR SYSTEM
> Open Your browser and navigate to the following URL.
> Once at the web page follow the directions to reset your root
certificates.
> https://getca.verisign.com/
>
> STEP 3: DOWNLOAD AND REINSTALL YOUR PREVIOUS VERSION OF ZONEALARM
> Select the appropriate download link below to download ZoneAlarm.
> Remember to SAVE the download to your desktop. DO NOT select RUN or OPEN
when
> downloading.
>
> ZoneAlarm (FREE)
> http://www.zonelabs.com/zadownload
>
> --
> Glen Ventura, MS MVP Shell/User, A+
> http://dts-l.net/
> http://dts-l.net/goodpost.htm
>
>
> "Alan" <alan_raro@hotmail.com> wrote in message
> news:c97a0c95-8c67-4967-9877-e254558c5104@e32g2000prn.googlegroups.com...
> > On Jan 12, 1:22 pm, "webster72n" <webster...@gmail.com> wrote:
> >> You may want to give "Copper.net" a try, my experience with them is
quite
> >> positive.
> >>
> > Thanks but I'm in New Zealand so Copper Net isn't an option. Also I've
> > checked with my ISP and they say there are no current connection
> > issues. I'm fairly sure the problem is with my PC because (i) it began
> > with the CD drive crash that wiped out Zone Alarm (ii) what was left
> > of ZA wouldn't uninstall so I had to delete leftover files mentioned
> > in re-boot error messages then searched the registry for leftover
> > settings and I probably missed some (iii) ZA refuses to re-install
> > with a missing VSUTIL.DLL error message when it isn't missing (iv) a
> > re-connect doesn't make any difference but a reboot and reconnect
> > does, and if it was an ISP issue their software wouldn't know I'd re-
> > booted while I was offline. If there were orphaned ZA registry keys
> > Registry Healer should find them but it doesn't. As to why
> > reinstalling Windows didn't work, all I can think of is that I did it
> > before I'd removed the ZA residuals that were causing reboot error
> > messages, and the new registry might have been corrupted during those
> > re-starts.
> >
> > The handshake in the modem log is normal and as I said earlier Ping
> > Plotter gives normal response times, the CD drive's working again and
> > I can't find any other hardware errors so I don't think hardware's the
> > problem. Which leaves bad port, firewall and connection settings in
> > the registry as the most likely suspect, hence my question where I can
> > get a patch for those?
>

 

[Eric]

"RockyTSquirrel" <gafa_usa@/nospam/hotmail.com> wrote in message
news:364ij.32484$Ux2.7866@attbi_s22...
> Agree, telephone dialup is the worst type of connection to the
> internet..
> I fought with the local phone company for over 10 years about the dialup
> i
> had..
> First they installed "boosters" on my service, which makes the voice
> better but the data stream
> worse.. went from 33,600 down to 26,400..
> Then the phone company had falures on their remote switches which further
> reduced the packets
> down to 14,400.

It's funny how things change. When I first started using the net before it
was the internet, connecting to other computers on bulletin board systems,
14,400 bps was really fast. Now most people are getting cable/DSL and
dialup of any speed is unbearably slow. I subscribe to the 'fast' cable
internet even though I think the price is too high and now it seems they've
invented a much faster cable internet so they can charge even more. My PC
is about 5 years old and I don't have a single HDTV yet, but I hear the
latest goal is getting HD movies to download to the PC.

 

[Alan]

On Jan 14, 7:35 am, "glee" <gle...@spamindspring.com> wrote:
> Regarding your ZAproblem, please follow these instructions all the way through, as
> originally received from ZoneLabs:
>
Thank you very much, Glen. My manual clean-out had missed steps 27,
29, 39 and the root certificate update. Things are better but still
not right - I tried to reinstall ZA from my saved download from 2001
and got an error message about a missing vsinit.dll file which the
instructions had said to delete. Since re-doing yet another uninstall
I now seem to be able to stay on-line longer before things seize up -
but the problem is still there.

What I'll try next is to again reinstall Windows (knowing ZA is gone)
then look for a later ZA download.

Thank you too Harry - since the Lord Of The Rings movies were made
here we've had a lot more favorable comment on our scenery from your
part of the world. When I visited the USA in 1980 the question about
NZ I remember most was "zat somewhere near New Brunswick?" The
funniest encounter was with a Disneyland guide who remarked on my
accent, which led to each of us insisting it was the other person who
had one!

I'll let you know how I get on.