Has anyone been hacked by a Microsoft technician?

J

JeffElie

Because I have. Here's what happened... I was having trouble with Outlook and, over the course of several days, was engaged with Microsoft support technicians in a number of chat sessions. Some of those sessions included QuickAssist, which gives over control of the user's computer to the tech so they can find a remedy.It all seemed to work fine, until one tech took control of my system (with my permission). But then she opened a notepad file where she continued the chat. There she asked me about my mail service provider. She told me that in order for Outlook to work I would have to request tha

Continue reading...
 

Similar threads

Y
Replies
0
Views
115
Yusuf Mehdi, Corporate Vice President & Consumer
Y
P
Replies
0
Views
193
Panos Panay, Chief Product Officer
P
Back
Top Bottom