Harddrive diagnostic tool

[Dapper Dan]

I would like to run a diagnostic tool to test the condition of the harddrive
on our 6-7 year old Compaq laptop. It's been several years since I did this
test and I have forgotten how to go about it.

I understand Hitachi has taken over IBM's Travelstar line however I can't
seem to find the specific tool for our model. I believe ours is an IBM
Travelstar 10 GB, 4200 rpm. Can someone point me in the right direction.

Thanks

Dan

 

[David H. Lipman]

From: "Dapper Dan" <dapperdan@home.com>

| I would like to run a diagnostic tool to test the condition of the harddrive
| on our 6-7 year old Compaq laptop. It's been several years since I did this
| test and I have forgotten how to go about it.
|
| I understand Hitachi has taken over IBM's Travelstar line however I can't
| seem to find the specific tool for our model. I believe ours is an IBM
| Travelstar 10 GB, 4200 rpm. Can someone point me in the right direction.
|
| Thanks
|
| Dan
|

It is called IBM Drive Fitness Test (DFT).
http://www.hitachigst.com/hdd/support/download.htm

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp

 

[Mike M]

Dan,

I'd start by downloading Hitachi's Drive Fitness Test from
http://www.hitachigst.com/hdd/technolo/dft/dftnew.htm and work from there.

Drive Fitness Test
Version 4.11
The Drive Fitness Test (DFT) quickly and reliably tests SCSI, IDE and SATA
drives. The DFT analyze function performs read tests without overwriting
customer data.

Notes
Ultrastar 10K300, Ultrastar 15K73 and DK32XX users, do not use DFT - Use
the OGT Diagnostic Tool.
Does not support Microdrive Digital Media products.
Supports all Travelstar HDDs, except 8E, 10E and C4K series. <<<<<<<<

Is your drive an 8E, 10E or C4K? If so I'd contact Hitachi for advice on
how to proceed.
--
Mike Maltby
mike.maltby@gmail.com


Dapper Dan <dapperdan@home.com> wrote:

> I would like to run a diagnostic tool to test the condition of the
> harddrive on our 6-7 year old Compaq laptop. It's been several years
> since I did this test and I have forgotten how to go about it.
>
> I understand Hitachi has taken over IBM's Travelstar line however I
> can't seem to find the specific tool for our model. I believe ours
> is an IBM Travelstar 10 GB, 4200 rpm. Can someone point me in the
> right direction.

 

[Dapper Dan]

Thanks David and Mike, I appreciate the feedback.

I have no idea if mine is an 8E, 10E or C4K, Mike. How can I find out?

I ran the Drive Fitness Test. Don't like the results!
It quotes a Failure Code: 0x73- Defective Device. Excessive shock.
Technical result code: 731019E0

If you recall, I just recently reformatted and reinstalled Windows Me. I
also did a surface scan in dos mode right after that and it didn't report
any errors. I'll do another scan and see if it reports anything abnormal.

Is there something else I should be doing?

Dan


"Mike M" <No_Spam@Corned_Beef.Only> wrote in message
news:%23b$1o%23sYIHA.4332@TK2MSFTNGP04.phx.gbl...
> Dan,
>
> I'd start by downloading Hitachi's Drive Fitness Test from
> http://www.hitachigst.com/hdd/technolo/dft/dftnew.htm and work from there.
>
> Drive Fitness Test
> Version 4.11
> The Drive Fitness Test (DFT) quickly and reliably tests SCSI, IDE and SATA
> drives. The DFT analyze function performs read tests without overwriting
> customer data.
>
> Notes
> Ultrastar 10K300, Ultrastar 15K73 and DK32XX users, do not use DFT - Use
> the OGT Diagnostic Tool.
> Does not support Microdrive Digital Media products.
> Supports all Travelstar HDDs, except 8E, 10E and C4K series. <<<<<<<<
>
> Is your drive an 8E, 10E or C4K? If so I'd contact Hitachi for advice on
> how to proceed.
> --
> Mike Maltby
> mike.maltby@gmail.com
>
>
> Dapper Dan <dapperdan@home.com> wrote:
>
>> I would like to run a diagnostic tool to test the condition of the
>> harddrive on our 6-7 year old Compaq laptop. It's been several years
>> since I did this test and I have forgotten how to go about it.
>>
>> I understand Hitachi has taken over IBM's Travelstar line however I
>> can't seem to find the specific tool for our model. I believe ours
>> is an IBM Travelstar 10 GB, 4200 rpm. Can someone point me in the
>> right direction.
>

 

[webster72n]

"Dapper Dan" <dapperdan@home.com> wrote in message
news:%23b1I6utYIHA.4712@TK2MSFTNGP05.phx.gbl...
> Thanks David and Mike, I appreciate the feedback.
>
> I have no idea if mine is an 8E, 10E or C4K, Mike. How can I find out?

Seems as though direct Hitachi contact is your only salvation.
BTW you are not the only one with this problem and the answers are somewhat
conflicting.
You may want to see for yourself.

>
> I ran the Drive Fitness Test. Don't like the results!
> It quotes a Failure Code: 0x73- Defective Device. Excessive shock.
> Technical result code: 731019E0
>
> If you recall, I just recently reformatted and reinstalled Windows Me. I
> also did a surface scan in dos mode right after that and it didn't report
> any errors. I'll do another scan and see if it reports anything abnormal.
>
> Is there something else I should be doing?
>
> Dan
>
>
> "Mike M" <No_Spam@Corned_Beef.Only> wrote in message
> news:%23b$1o%23sYIHA.4332@TK2MSFTNGP04.phx.gbl...
> > Dan,
> >
> > I'd start by downloading Hitachi's Drive Fitness Test from
> > http://www.hitachigst.com/hdd/technolo/dft/dftnew.htm and work from
there.
> >
> > Drive Fitness Test
> > Version 4.11
> > The Drive Fitness Test (DFT) quickly and reliably tests SCSI, IDE and
SATA
> > drives. The DFT analyze function performs read tests without overwriting
> > customer data.
> >
> > Notes
> > Ultrastar 10K300, Ultrastar 15K73 and DK32XX users, do not use DFT - Use
> > the OGT Diagnostic Tool.
> > Does not support Microdrive Digital Media products.
> > Supports all Travelstar HDDs, except 8E, 10E and C4K series. <<<<<<<<
> >
> > Is your drive an 8E, 10E or C4K? If so I'd contact Hitachi for advice
on
> > how to proceed.
> > --
> > Mike Maltby
> > mike.maltby@gmail.com
> >
> >
> > Dapper Dan <dapperdan@home.com> wrote:
> >
> >> I would like to run a diagnostic tool to test the condition of the
> >> harddrive on our 6-7 year old Compaq laptop. It's been several years
> >> since I did this test and I have forgotten how to go about it.
> >>
> >> I understand Hitachi has taken over IBM's Travelstar line however I
> >> can't seem to find the specific tool for our model. I believe ours
> >> is an IBM Travelstar 10 GB, 4200 rpm. Can someone point me in the
> >> right direction.
> >
>
>

 

[Mike M]

Dapper Dan <dapperdan@home.com> wrote:

> Thanks David and Mike, I appreciate the feedback.
>
> I have no idea if mine is an 8E, 10E or C4K, Mike. How can I find
> out?

By running DFT and seeing whether it runs. If not, then you've one of 8E,
10E or C4K.

> I ran the Drive Fitness Test. Don't like the results!
> It quotes a Failure Code: 0x73- Defective Device. Excessive shock.
> Technical result code: 731019E0

At this point I'd contact Hitachi and follow their suggestion which I'm
guessing will be to obtain a replacement drive. If still in warranty then
perhaps they will replace it.

> If you recall, I just recently reformatted and reinstalled Windows
> Me. I also did a surface scan in dos mode right after that and it
> didn't report any errors. I'll do another scan and see if it reports
> anything abnormal.
> Is there something else I should be doing?
--
Mike Maltby
mike.maltby@gmail.com

 

[Dapper Dan]

Thanks. I have a message into them but am not overly optimistic given this
drive is probably 4 years old. For all I know, it might even have been
installed that way, given I ran another scan and it too reports no errors on
the drive.

Dan
"Mike M" <No_Spam@Corned_Beef.Only> wrote in message
news:%2385KhpuYIHA.748@TK2MSFTNGP04.phx.gbl...
> Dapper Dan <dapperdan@home.com> wrote:
>
>> Thanks David and Mike, I appreciate the feedback.
>>
>> I have no idea if mine is an 8E, 10E or C4K, Mike. How can I find
>> out?
>
> By running DFT and seeing whether it runs. If not, then you've one of 8E,
> 10E or C4K.
>
>> I ran the Drive Fitness Test. Don't like the results!
>> It quotes a Failure Code: 0x73- Defective Device. Excessive shock.
>> Technical result code: 731019E0
>
> At this point I'd contact Hitachi and follow their suggestion which I'm
> guessing will be to obtain a replacement drive. If still in warranty then
> perhaps they will replace it.
>
>> If you recall, I just recently reformatted and reinstalled Windows
>> Me. I also did a surface scan in dos mode right after that and it
>> didn't report any errors. I'll do another scan and see if it reports
>> anything abnormal.
>> Is there something else I should be doing?
> --
> Mike Maltby
> mike.maltby@gmail.com
>
>
>

 

[Dapper Dan]

Just as an update, Hitachi advise that the result code indicated from DFT
would certainly indicate that the
drive is failing imminently. It was highly suggested that I backup anything
of importance because it is no longer reliable. Good thing no personal files
are involved since I was hoping to play with it as an educational tool!

Dan

"Dapper Dan" <dapperdan@home.com> wrote in message
news:Oot$cE0YIHA.3880@TK2MSFTNGP05.phx.gbl...
> Thanks. I have a message into them but am not overly optimistic given this
> drive is probably 4 years old. For all I know, it might even have been
> installed that way, given I ran another scan and it too reports no errors
> on the drive.
>
> Dan
> "Mike M" <No_Spam@Corned_Beef.Only> wrote in message
> news:%2385KhpuYIHA.748@TK2MSFTNGP04.phx.gbl...
>> Dapper Dan <dapperdan@home.com> wrote:
>>
>>> Thanks David and Mike, I appreciate the feedback.
>>>
>>> I have no idea if mine is an 8E, 10E or C4K, Mike. How can I find
>>> out?
>>
>> By running DFT and seeing whether it runs. If not, then you've one of
>> 8E, 10E or C4K.
>>
>>> I ran the Drive Fitness Test. Don't like the results!
>>> It quotes a Failure Code: 0x73- Defective Device. Excessive shock.
>>> Technical result code: 731019E0
>>
>> At this point I'd contact Hitachi and follow their suggestion which I'm
>> guessing will be to obtain a replacement drive. If still in warranty
>> then perhaps they will replace it.
>>
>>> If you recall, I just recently reformatted and reinstalled Windows
>>> Me. I also did a surface scan in dos mode right after that and it
>>> didn't report any errors. I'll do another scan and see if it reports
>>> anything abnormal.
>>> Is there something else I should be doing?
>> --
>> Mike Maltby
>> mike.maltby@gmail.com
>>
>>
>>
>
>