Upgraded from W2K to XP Pro but Lost Network Connections

[W. Watson]

That's the story in Subject. I cannot connect to the internet or see other
PCs on my LAN. Zippo. What to do? What to do?

I think I have some phone support on this, but don't see it in the two
booklets.
--
Wayne Watson (Nevada City, CA)

Web Page: <speckledwithStars.net>

 

[Brian A.]

"W. Watson" <wolf_tracks@invalid.com> wrote in message
news:dnnyj.11325$Ru4.5112@newssvr19.news.prodigy.net...
> That's the story in Subject. I cannot connect to the internet or see other PCs on
> my LAN. Zippo. What to do? What to do?
>
> I think I have some phone support on this, but don't see it in the two booklets.
> --
> Wayne Watson (Nevada City, CA)
>
> Web Page: <speckledwithStars.net>

Check the machine to make sure it's in the same workgroup as the others on the LAN.
Check that the machine has it's own unique name and the IP isn't in conflict with
another machine.
Check the network properties to make sure file and print sharing is installed as a
component and configured properly to share.
Check any software firewall you may have and add the machine to the trusted zone if
it isn't already.

Right click My Network Places on the Desktop.
Click Properties.
Right click Local Area Connection.
Click Properties.

Under "This connection uses....."
Click "Client for MS Networks".
Click Properties.
Select "Windows Locator" from the dropdown box, if disabled skip.
Click Ok.

Scroll to and select Internet Protocol (TCP/IP).
Click Properties.

Under the General tab make sure "Obtain an IP address automatically" is selected.
Click the Advanced button.

Under the DNS tab:
Selected "Append Primary and Parent DNS suffixes.
Register this connections address in DNS"

Under the WINS tab > NetBIOS:
Selected Default.
Ok out of MNP.
Reboot if required.

Test connectivity:
Open a command prompt, click Start > Run, type in: cmd and press Enter.
At the prompt type each command below and press Enter after each.
**Note: Command noted by =, Space noted by ^. Do not type the = or ^.

=ping ^ 192.168.1.1 *Routers IP, change as necessary.
If it times out then there is no communication between the router and machine.
If not then the machine communicates with the router.

=ping ^ google.com
If it times out then there is no connection to the net.
If not then net connection is established and all is well.

ping 127.0.0.1
If it fails it may be a TCP/IP stack problem.

Ping each computer from the other using the UNC:
=ping ^ computername
If it fails either way there's an IP or Name resolution problem.

If pinging times out on any address, check if the machines IP is correct along with
other settings.
= ipconfig ^ /all
If anything isn't correct, at the prompt type and press Enter after each command:

=ipconfig ^ /release
=ipconfig ^ /flushdns
=ipconfig ^ /renew
=ipconfig ^ /registerdns
=exit
If that fails reopen the command prompt, run /release and /flushdns only and exit.

Shut down the machine(s).
Pull the power from the router.
Pull the power from the modem.
Wait approx 30 secs.
Apply power to the modem and wait for it to finish synchronizing with the cable.
Apply power to the router and wait for it to finish synchronizing with the modem.
Power up the machine(s).
The machine(s) should now be assigned a new IP from the router.
Run ipconfig or attempt net connection to test.

--


Brian A. Sesko { MS MVP_Windows Desktop User Experience }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[W. Watson]

Yes, there is phone support, but not until Monday.

W. Watson wrote:
> That's the story in Subject. I cannot connect to the internet or see
> other PCs on my LAN. Zippo. What to do? What to do?
>
> I think I have some phone support on this, but don't see it in the two
> booklets.

--
Wayne Watson (Nevada City, CA)

Web Page: <speckledwithStars.net>

 

[Colin Barnhorst]

What is the NIC in the computer? Have you installed an XP driver? Are you
being blocked by a firewall? You didn't give any of the details needed to
help. Just saying that the story is in the subject doesn't make it so.

"W. Watson" <wolf_tracks@invalid.com> wrote in message
news:dnnyj.11325$Ru4.5112@newssvr19.news.prodigy.net...
> That's the story in Subject. I cannot connect to the internet or see other
> PCs on my LAN. Zippo. What to do? What to do?
>
> I think I have some phone support on this, but don't see it in the two
> booklets.
> --
> Wayne Watson (Nevada City, CA)
>
> Web Page: <speckledwithStars.net>

 

[Bruce Chambers]

W. Watson wrote:
> That's the story in Subject. I cannot connect to the internet or see
> other PCs on my LAN. Zippo. What to do? What to do?
>
> I think I have some phone support on this, but don't see it in the two
> booklets.


What happens when you install the WinXP-specific device drivers for the
computer's network adapter?


--

Bruce Chambers

Help us help you:
http://www.catb.org/~esr/faqs/smart-questions.html

http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

 

[W. Watson]

Will do, I'll try your suggestions and Brian's later today.

Bruce Chambers wrote:
> W. Watson wrote:
>> That's the story in Subject. I cannot connect to the internet or see
>> other PCs on my LAN. Zippo. What to do? What to do?
>>
>> I think I have some phone support on this, but don't see it in the two
>> booklets.
>
>
> What happens when you install the WinXP-specific device drivers for
> the computer's network adapter?
>
>

--
Wayne Watson (Nevada City, CA)

Web Page: <speckledwithStars.net>

 

[Frank-FL]

"W. Watson" <wolf_tracks@invalid.com> wrote in message news:dnnyj.11325$Ru4.5112@newssvr19.news.prodigy.net...
> That's the story in Subject. I cannot connect to the internet or see other
> PCs on my LAN. Zippo. What to do? What to do?
>
> I think I have some phone support on this, but don't see it in the two
> booklets.

Did you run the compatibility wizard before install? This would have told
you exactly what you would have needed in order to upgrade.

 

[W. Watson]

All is well. It was the ethernet driver. I needed a new one for XP Pro.

W. Watson wrote:
> Will do, I'll try your suggestions and Brian's later today.
>
> Bruce Chambers wrote:
>> W. Watson wrote:
>>> That's the story in Subject. I cannot connect to the internet or see
>>> other PCs on my LAN. Zippo. What to do? What to do?
>>>
>>> I think I have some phone support on this, but don't see it in the
>>> two booklets.
>>
>>
>> What happens when you install the WinXP-specific device drivers
>> for the computer's network adapter?
>>
>>
>

--
Wayne Watson (Nevada City, CA)

Web Page: <speckledwithStars.net>

 

[W. Watson]

Although I seem to be OK now, can the wizard be run now?

Frank-FL wrote:
> "W. Watson" <wolf_tracks@invalid.com> wrote in message news:dnnyj.11325$Ru4.5112@newssvr19.news.prodigy.net...
>> That's the story in Subject. I cannot connect to the internet or see other
>> PCs on my LAN. Zippo. What to do? What to do?
>>
>> I think I have some phone support on this, but don't see it in the two
>> booklets.
>
> Did you run the compatibility wizard before install? This would have told
> you exactly what you would have needed in order to upgrade.

--
Wayne Watson (Nevada City, CA)

Web Page: <speckledwithStars.net>