registry help,please!

J

JS

Gary,
Thanks for your help, I understand. This pc is not used for online use very
much, that's why I was kind of discounting the virus or malware possibilty.
I will, of course have to keep all options open though. If something does
occur to you,please jump back in.
Jim
"Gary S. Terhune" <none> wrote in message
news:ujESCj4gIHA.484@TK2MSFTNGP06.phx.gbl...
> Well, we've made fairly certain that it's not hardware, that HIMEM.SYS
> isn't missing or messed up... I think you need to follow the track of that
> possible intruder for now. To be honest, I'm having one of my periodic
> medically derived losses of decent mental faculty and need to bow out of
> this diagnosis. I'll jump back in if anything comes up or occurs to me.
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> www.grystmill.com
>
> "JS" <sivwrong@fred.com> wrote in message
> news:uaJpaOtgIHA.4396@TK2MSFTNGP04.phx.gbl...
>> OK, I got the alt's to work, and the device line is still there.
>> I also traded out some of the memory sticks with the same result.
>>
>> What next, please?
>>
>> "Gary S. Terhune" <none> wrote in message
>> news:Of55HOigIHA.4744@TK2MSFTNGP06.phx.gbl...
>>> Run EDIT CONFIG.SYS command again and see if the DEVICE= line is still
>>> there.
>>>
>>> --
>>> Gary S. Terhune
>>> MS-MVP Shell/User
>>> www.grystmill.com
>>>
>>> "JS" <sivwrong@fred.com> wrote in message
>>> news:uvvQ70hgIHA.2004@TK2MSFTNGP05.phx.gbl...
>>>>I did what you said about the config.sys.(I think)
>>>> Here is what I did,
>>>> from C: I put dir C:\windows\himem.sys
>>>> I got a bunch of numbers,date, etc(if you need some of the
>>>> specifics,let me know and I will do it again)
>>>> Then I wrote edit C:\config.sys and a blue screen with "config.sys" on
>>>> top came up.
>>>> Here is where I wrote device=C:\windows\himem.sys
>>>> Then I hit alt F-S, which I thought you said it would save it, but it
>>>> didn't,it brought up a search request. I esc out of that and hit
>>>> alt-f-x and then it said it was saved. I then tried to reboot with no
>>>> luck.
>>>>
>>>>
>>>> "Gary S. Terhune" <none> wrote in message
>>>> news:unp2qnhgIHA.5208@TK2MSFTNGP04.phx.gbl...
>>>>> OK, typical "crash". Could be memory. Could be, though, that the
>>>>> garbage is left over a previous run of SCANDISK. I'm running mental
>>>>> scenarios and my own admittedly faulty memories tell me it's actually
>>>>> common -- cross-linked files fixed but not the accompanying lost
>>>>> clusters.
>>>>>
>>>>> But that's only one possibility. You need to follow the instructions I
>>>>> already gave you to edit CONFIG.SYS, make sure where HIMEM.SYS is
>>>>> located, etc. What are the results?
>>>>>
>>>>> --
>>>>> Gary S. Terhune
>>>>> MS-MVP Shell/User
>>>>> www.grystmill.com
>>>>>
>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>> news:%23LgzgghgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>>> When I clicked on "view updates" I got a page fault msg. that had
>>>>>> something about "ddhelp",then I got the blue screen.After that, I am
>>>>>> not sure, I may have tried to reboot.
>>>>>>
>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>> news:Ouz%23dJhgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>>> "POW"? Froze the screen? Rebooted itself? Died altogether as if the
>>>>>>> cord was pulled?
>>>>>>>
>>>>>>> --
>>>>>>> Gary S. Terhune
>>>>>>> MS-MVP Shell/User
>>>>>>> www.grystmill.com
>>>>>>>
>>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>>> news:eNJba5ggIHA.5280@TK2MSFTNGP02.phx.gbl...
>>>>>>>> Ok, Gary, I think I have been skipping around a little.
>>>>>>>> 1. my machine will not start normally.
>>>>>>>> 2.I can only go to option #5"command prompt only"(shift-f5)
>>>>>>>> 3.when I run scanreg, I get the msg thats says"you do not have
>>>>>>>> extended memory driver"
>>>>>>>> 4.I got a critical update notice from MS and got online(dialup) and
>>>>>>>> when I clicked on "view updates" POW!
>>>>>>>> Is that better? I have made some other posts that may help or
>>>>>>>> confuse further. We'll get this done!
>>>>>>>> Thanks,
>>>>>>>> Jim
>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>> news:e5PrWnggIHA.5160@TK2MSFTNGP05.phx.gbl...
>>>>>>>>> OK, now I need to make sure what's what:
>>>>>>>>>
>>>>>>>>> Your machine won't start normally, or will it?
>>>>>>>>>
>>>>>>>>> When you currently start, without a floppy boot disk, you get an
>>>>>>>>> option "Command Prompt Only" and no other option? Or is that just
>>>>>>>>> the one that's highlighted? Or are you simply trying to run
>>>>>>>>> SCANREG?
>>>>>>>>>
>>>>>>>>> Is it only when you get the Command Prompt and run SCANREG that
>>>>>>>>> you get the memory errors?
>>>>>>>>>
>>>>>>>>> Do you know what made your machine crashing the first place? Does
>>>>>>>>> it do it often?
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Gary S. Terhune
>>>>>>>>> MS-MVP Shell/User
>>>>>>>>> www.grystmill.com
>>>>>>>>>
>>>>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>>>>> news:%23C90PaggIHA.4376@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>> ok guys, I am a little confused on the order of things that I am
>>>>>>>>>> supposed to do.
>>>>>>>>>> I did scanreg and it told me about the himem and extended memory
>>>>>>>>>> driver.
>>>>>>>>>> I have made a boot disk,(although I am not sure what to do with
>>>>>>>>>> it and when.)
>>>>>>>>>> I did the edit c:config.sys thing in the blue screen(C:config.sys
>>>>>>>>>> on top) I added the "device" line here.
>>>>>>>>>> When I did the alt-f-s , a search thing came up.I didnt know what
>>>>>>>>>> to do then, so I esc and did alt f-x and it said it was saved.
>>>>>>>>>> I use the reset button to restart and nothing is different.Still
>>>>>>>>>> comes up in the setup with command prompt only highlighted.
>>>>>>>>>> I am pretty good on the step-by-step concept, so if you can tell
>>>>>>>>>> me what to do next, I would appreciate it.
>>>>>>>>>> Thanks for your help,
>>>>>>>>>> Jim
>>>>>>>>>>
>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>> news:%23GIga$ZgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>> CORRECTION: Referring to the following part:
>>>>>>>>>>>> EDIT C:\CONFIG.SYS
>>>>>>>>>>>> (That opens the file for editing. Input the following line:)
>>>>>>>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>
>>>>>>>>>>> Before you can input anything, press END and then ENTER, to get
>>>>>>>>>>> a new line.
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>
>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>> news:%23XS434ZgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>>>>>>>> (Be sure to read all the way through before doing anything.)
>>>>>>>>>>>>
>>>>>>>>>>>> Your symptoms point to a possible RAM failure. Suggest you stop
>>>>>>>>>>>> right here
>>>>>>>>>>>> and test your RAM using floppy-based tools like, DocMemory from
>>>>>>>>>>>> http://www.simmtester.com/. See here for lots more RAM
>>>>>>>>>>>> diagnostic hints:
>>>>>>>>>>>> http://tinyurl.com/2wehd3 If a day's worth of testing doesn't
>>>>>>>>>>>> show a
>>>>>>>>>>>> problem, then continue.
>>>>>>>>>>>>
>>>>>>>>>>>> "C:\>" IS the Command Prompt. The '>' character is the Prompt
>>>>>>>>>>>> part, the
>>>>>>>>>>>> 'C:\' part is the Directory in which the Prompt is set to
>>>>>>>>>>>> exist. Unless you
>>>>>>>>>>>> need to change the root directory (C:\), that part of the
>>>>>>>>>>>> command is
>>>>>>>>>>>> inherent -- you only HAVE TO input what comes after that, but
>>>>>>>>>>>> you CAN input
>>>>>>>>>>>> C:\ to start new commands if you want to.
>>>>>>>>>>>>
>>>>>>>>>>>> OK, we'll do it step by step. Each line below that is in ALL
>>>>>>>>>>>> CAPS is a
>>>>>>>>>>>> command or data input -- input those lines and press enter at
>>>>>>>>>>>> the end of
>>>>>>>>>>>> those lines. (You don't have to use ALL CAPS, it's just a way
>>>>>>>>>>>> to help you
>>>>>>>>>>>> read this message.) You do all this from a floppy boot disk, of
>>>>>>>>>>>> course.
>>>>>>>>>>>>
>>>>>>>>>>>> First, determine if HIMEM.SYS exists in C:\WINDOWS with this
>>>>>>>>>>>> command:
>>>>>>>>>>>> DIR C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>
>>>>>>>>>>>> Do you get an error or do you get file info for HIMEM.SYS? If
>>>>>>>>>>>> error, quit
>>>>>>>>>>>> now and report back. We'll go looking for it. But, assuming the
>>>>>>>>>>>> file is
>>>>>>>>>>>> where we expect it to be -- it usually is but may be elsewhere
>>>>>>>>>>>> in older DOS
>>>>>>>>>>>> and/or WIN95 that have been upgraded, or new but modified
>>>>>>>>>>>> 98/98SE systems --
>>>>>>>>>>>> continue with the following:
>>>>>>>>>>>>
>>>>>>>>>>>> EDIT C:\CONFIG.SYS
>>>>>>>>>>>> (That opens the file for editing. Input the following line:)
>>>>>>>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>
>>>>>>>>>>>> Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to
>>>>>>>>>>>> close the file.
>>>>>>>>>>>> Remove the floppy disk and then restart. What happens?
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>
>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>> news:O8EN3SXgIHA.1132@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>> OK, I got scanreg to work and it says that there is no
>>>>>>>>>>>>> extended memory
>>>>>>>>>>>>> driver. Something about himem.sys
>>>>>>>>>>>>> It says to add line to boot drive: device=C:\windows\himem.sys
>>>>>>>>>>>>> How do I do this? I have the 98cd, if that helps. Would this
>>>>>>>>>>>>> be covered on
>>>>>>>>>>>>> the MS website? I need this to be fixed by mon.am it is for
>>>>>>>>>>>>> business.
>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>> Jim
>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>> news:OqiXakWgIHA.1212@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>>>> So, am I trying to make an extra step by trying to get
>>>>>>>>>>>>>> "command prompt
>>>>>>>>>>>>>> only" to work? I type scanreg from where it is right now?
>>>>>>>>>>>>>> I was thinking that I had to start it up first. I don't know
>>>>>>>>>>>>>> what you
>>>>>>>>>>>>>> mean by "chose backup"?
>>>>>>>>>>>>>> Thanks Gary,
>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>>>> news:eLKo1TWgIHA.3352@TK2MSFTNGP04.phx.gbl...
>>>>>>>>>>>>>>> Yes, the command is SCANREG (all by itself.) Choose backup
>>>>>>>>>>>>>>> based upon
>>>>>>>>>>>>>>> date, not filename. I'll let someone else explain the
>>>>>>>>>>>>>>> arcania of the
>>>>>>>>>>>>>>> Command Prompt.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>>> news:uMd3irVgIHA.5036@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>>>>> Greetings,
>>>>>>>>>>>>>>>> Today, my 98 pc crashed and when I restarted it, it came up
>>>>>>>>>>>>>>>> in the mode
>>>>>>>>>>>>>>>> where you get 5 or so choices, normal, safe mode,etc. The
>>>>>>>>>>>>>>>> #5 "command
>>>>>>>>>>>>>>>> prompt only" was highlighted and I couldn't choose another,
>>>>>>>>>>>>>>>> and all I
>>>>>>>>>>>>>>>> see is the C:\> . What command do I put in to get it
>>>>>>>>>>>>>>>> started again. I
>>>>>>>>>>>>>>>> put in the # 5 and "command prompt only" and got "bad
>>>>>>>>>>>>>>>> command" on both.
>>>>>>>>>>>>>>>> It also said to run scanreg when it gets started. Is
>>>>>>>>>>>>>>>> "scanreg" the
>>>>>>>>>>>>>>>> command I use to start that? Do I need C: only? what are
>>>>>>>>>>>>>>>> the other two
>>>>>>>>>>>>>>>> symbols for? Any other suggestions are appreciated.
>>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>

>>
>>

>
 
G

Gary S. Terhune

Well, there *is* a way to get the registry backup restored without using
SCANREG, but I doubt my ability to guide you through the procedure. Involves
various ways of using WinZip and a LOT of work.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" <sivwrong@fred.com> wrote in message
news:ewsS0$6gIHA.4164@TK2MSFTNGP05.phx.gbl...
> Gary,
> Thanks for your help, I understand. This pc is not used for online use
> very much, that's why I was kind of discounting the virus or malware
> possibilty. I will, of course have to keep all options open though. If
> something does occur to you,please jump back in.
> Jim
> "Gary S. Terhune" <none> wrote in message
> news:ujESCj4gIHA.484@TK2MSFTNGP06.phx.gbl...
>> Well, we've made fairly certain that it's not hardware, that HIMEM.SYS
>> isn't missing or messed up... I think you need to follow the track of
>> that possible intruder for now. To be honest, I'm having one of my
>> periodic medically derived losses of decent mental faculty and need to
>> bow out of this diagnosis. I'll jump back in if anything comes up or
>> occurs to me.
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> www.grystmill.com
>>
>> "JS" <sivwrong@fred.com> wrote in message
>> news:uaJpaOtgIHA.4396@TK2MSFTNGP04.phx.gbl...
>>> OK, I got the alt's to work, and the device line is still there.
>>> I also traded out some of the memory sticks with the same result.
>>>
>>> What next, please?
>>>
>>> "Gary S. Terhune" <none> wrote in message
>>> news:Of55HOigIHA.4744@TK2MSFTNGP06.phx.gbl...
>>>> Run EDIT CONFIG.SYS command again and see if the DEVICE= line is still
>>>> there.
>>>>
>>>> --
>>>> Gary S. Terhune
>>>> MS-MVP Shell/User
>>>> www.grystmill.com
>>>>
>>>> "JS" <sivwrong@fred.com> wrote in message
>>>> news:uvvQ70hgIHA.2004@TK2MSFTNGP05.phx.gbl...
>>>>>I did what you said about the config.sys.(I think)
>>>>> Here is what I did,
>>>>> from C: I put dir C:\windows\himem.sys
>>>>> I got a bunch of numbers,date, etc(if you need some of the
>>>>> specifics,let me know and I will do it again)
>>>>> Then I wrote edit C:\config.sys and a blue screen with "config.sys"
>>>>> on top came up.
>>>>> Here is where I wrote device=C:\windows\himem.sys
>>>>> Then I hit alt F-S, which I thought you said it would save it, but it
>>>>> didn't,it brought up a search request. I esc out of that and hit
>>>>> alt-f-x and then it said it was saved. I then tried to reboot with no
>>>>> luck.
>>>>>
>>>>>
>>>>> "Gary S. Terhune" <none> wrote in message
>>>>> news:unp2qnhgIHA.5208@TK2MSFTNGP04.phx.gbl...
>>>>>> OK, typical "crash". Could be memory. Could be, though, that the
>>>>>> garbage is left over a previous run of SCANDISK. I'm running mental
>>>>>> scenarios and my own admittedly faulty memories tell me it's actually
>>>>>> common -- cross-linked files fixed but not the accompanying lost
>>>>>> clusters.
>>>>>>
>>>>>> But that's only one possibility. You need to follow the instructions
>>>>>> I already gave you to edit CONFIG.SYS, make sure where HIMEM.SYS is
>>>>>> located, etc. What are the results?
>>>>>>
>>>>>> --
>>>>>> Gary S. Terhune
>>>>>> MS-MVP Shell/User
>>>>>> www.grystmill.com
>>>>>>
>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>> news:%23LgzgghgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>>>> When I clicked on "view updates" I got a page fault msg. that had
>>>>>>> something about "ddhelp",then I got the blue screen.After that, I am
>>>>>>> not sure, I may have tried to reboot.
>>>>>>>
>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>> news:Ouz%23dJhgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>>>> "POW"? Froze the screen? Rebooted itself? Died altogether as if the
>>>>>>>> cord was pulled?
>>>>>>>>
>>>>>>>> --
>>>>>>>> Gary S. Terhune
>>>>>>>> MS-MVP Shell/User
>>>>>>>> www.grystmill.com
>>>>>>>>
>>>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>>>> news:eNJba5ggIHA.5280@TK2MSFTNGP02.phx.gbl...
>>>>>>>>> Ok, Gary, I think I have been skipping around a little.
>>>>>>>>> 1. my machine will not start normally.
>>>>>>>>> 2.I can only go to option #5"command prompt only"(shift-f5)
>>>>>>>>> 3.when I run scanreg, I get the msg thats says"you do not have
>>>>>>>>> extended memory driver"
>>>>>>>>> 4.I got a critical update notice from MS and got online(dialup)
>>>>>>>>> and when I clicked on "view updates" POW!
>>>>>>>>> Is that better? I have made some other posts that may help or
>>>>>>>>> confuse further. We'll get this done!
>>>>>>>>> Thanks,
>>>>>>>>> Jim
>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>> news:e5PrWnggIHA.5160@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>> OK, now I need to make sure what's what:
>>>>>>>>>>
>>>>>>>>>> Your machine won't start normally, or will it?
>>>>>>>>>>
>>>>>>>>>> When you currently start, without a floppy boot disk, you get an
>>>>>>>>>> option "Command Prompt Only" and no other option? Or is that just
>>>>>>>>>> the one that's highlighted? Or are you simply trying to run
>>>>>>>>>> SCANREG?
>>>>>>>>>>
>>>>>>>>>> Is it only when you get the Command Prompt and run SCANREG that
>>>>>>>>>> you get the memory errors?
>>>>>>>>>>
>>>>>>>>>> Do you know what made your machine crashing the first place? Does
>>>>>>>>>> it do it often?
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Gary S. Terhune
>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>> www.grystmill.com
>>>>>>>>>>
>>>>>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>>>>>> news:%23C90PaggIHA.4376@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>> ok guys, I am a little confused on the order of things that I am
>>>>>>>>>>> supposed to do.
>>>>>>>>>>> I did scanreg and it told me about the himem and extended memory
>>>>>>>>>>> driver.
>>>>>>>>>>> I have made a boot disk,(although I am not sure what to do with
>>>>>>>>>>> it and when.)
>>>>>>>>>>> I did the edit c:config.sys thing in the blue
>>>>>>>>>>> screen(C:config.sys on top) I added the "device" line here.
>>>>>>>>>>> When I did the alt-f-s , a search thing came up.I didnt know
>>>>>>>>>>> what to do then, so I esc and did alt f-x and it said it was
>>>>>>>>>>> saved.
>>>>>>>>>>> I use the reset button to restart and nothing is different.Still
>>>>>>>>>>> comes up in the setup with command prompt only highlighted.
>>>>>>>>>>> I am pretty good on the step-by-step concept, so if you can tell
>>>>>>>>>>> me what to do next, I would appreciate it.
>>>>>>>>>>> Thanks for your help,
>>>>>>>>>>> Jim
>>>>>>>>>>>
>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>> news:%23GIga$ZgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>> CORRECTION: Referring to the following part:
>>>>>>>>>>>>> EDIT C:\CONFIG.SYS
>>>>>>>>>>>>> (That opens the file for editing. Input the following line:)
>>>>>>>>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>
>>>>>>>>>>>> Before you can input anything, press END and then ENTER, to get
>>>>>>>>>>>> a new line.
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>
>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>> news:%23XS434ZgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>>>>>>>>> (Be sure to read all the way through before doing anything.)
>>>>>>>>>>>>>
>>>>>>>>>>>>> Your symptoms point to a possible RAM failure. Suggest you
>>>>>>>>>>>>> stop right here
>>>>>>>>>>>>> and test your RAM using floppy-based tools like, DocMemory
>>>>>>>>>>>>> from
>>>>>>>>>>>>> http://www.simmtester.com/. See here for lots more RAM
>>>>>>>>>>>>> diagnostic hints:
>>>>>>>>>>>>> http://tinyurl.com/2wehd3 If a day's worth of testing doesn't
>>>>>>>>>>>>> show a
>>>>>>>>>>>>> problem, then continue.
>>>>>>>>>>>>>
>>>>>>>>>>>>> "C:\>" IS the Command Prompt. The '>' character is the Prompt
>>>>>>>>>>>>> part, the
>>>>>>>>>>>>> 'C:\' part is the Directory in which the Prompt is set to
>>>>>>>>>>>>> exist. Unless you
>>>>>>>>>>>>> need to change the root directory (C:\), that part of the
>>>>>>>>>>>>> command is
>>>>>>>>>>>>> inherent -- you only HAVE TO input what comes after that, but
>>>>>>>>>>>>> you CAN input
>>>>>>>>>>>>> C:\ to start new commands if you want to.
>>>>>>>>>>>>>
>>>>>>>>>>>>> OK, we'll do it step by step. Each line below that is in ALL
>>>>>>>>>>>>> CAPS is a
>>>>>>>>>>>>> command or data input -- input those lines and press enter at
>>>>>>>>>>>>> the end of
>>>>>>>>>>>>> those lines. (You don't have to use ALL CAPS, it's just a way
>>>>>>>>>>>>> to help you
>>>>>>>>>>>>> read this message.) You do all this from a floppy boot disk,
>>>>>>>>>>>>> of course.
>>>>>>>>>>>>>
>>>>>>>>>>>>> First, determine if HIMEM.SYS exists in C:\WINDOWS with this
>>>>>>>>>>>>> command:
>>>>>>>>>>>>> DIR C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>>
>>>>>>>>>>>>> Do you get an error or do you get file info for HIMEM.SYS? If
>>>>>>>>>>>>> error, quit
>>>>>>>>>>>>> now and report back. We'll go looking for it. But, assuming
>>>>>>>>>>>>> the file is
>>>>>>>>>>>>> where we expect it to be -- it usually is but may be elsewhere
>>>>>>>>>>>>> in older DOS
>>>>>>>>>>>>> and/or WIN95 that have been upgraded, or new but modified
>>>>>>>>>>>>> 98/98SE systems --
>>>>>>>>>>>>> continue with the following:
>>>>>>>>>>>>>
>>>>>>>>>>>>> EDIT C:\CONFIG.SYS
>>>>>>>>>>>>> (That opens the file for editing. Input the following line:)
>>>>>>>>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>>
>>>>>>>>>>>>> Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to
>>>>>>>>>>>>> close the file.
>>>>>>>>>>>>> Remove the floppy disk and then restart. What happens?
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>
>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>> news:O8EN3SXgIHA.1132@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>>> OK, I got scanreg to work and it says that there is no
>>>>>>>>>>>>>> extended memory
>>>>>>>>>>>>>> driver. Something about himem.sys
>>>>>>>>>>>>>> It says to add line to boot drive:
>>>>>>>>>>>>>> device=C:\windows\himem.sys
>>>>>>>>>>>>>> How do I do this? I have the 98cd, if that helps. Would this
>>>>>>>>>>>>>> be covered on
>>>>>>>>>>>>>> the MS website? I need this to be fixed by mon.am it is for
>>>>>>>>>>>>>> business.
>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>> news:OqiXakWgIHA.1212@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>>>>> So, am I trying to make an extra step by trying to get
>>>>>>>>>>>>>>> "command prompt
>>>>>>>>>>>>>>> only" to work? I type scanreg from where it is right now?
>>>>>>>>>>>>>>> I was thinking that I had to start it up first. I don't know
>>>>>>>>>>>>>>> what you
>>>>>>>>>>>>>>> mean by "chose backup"?
>>>>>>>>>>>>>>> Thanks Gary,
>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>>>>> news:eLKo1TWgIHA.3352@TK2MSFTNGP04.phx.gbl...
>>>>>>>>>>>>>>>> Yes, the command is SCANREG (all by itself.) Choose backup
>>>>>>>>>>>>>>>> based upon
>>>>>>>>>>>>>>>> date, not filename. I'll let someone else explain the
>>>>>>>>>>>>>>>> arcania of the
>>>>>>>>>>>>>>>> Command Prompt.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>>>> news:uMd3irVgIHA.5036@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>>>>>> Greetings,
>>>>>>>>>>>>>>>>> Today, my 98 pc crashed and when I restarted it, it came
>>>>>>>>>>>>>>>>> up in the mode
>>>>>>>>>>>>>>>>> where you get 5 or so choices, normal, safe mode,etc. The
>>>>>>>>>>>>>>>>> #5 "command
>>>>>>>>>>>>>>>>> prompt only" was highlighted and I couldn't choose
>>>>>>>>>>>>>>>>> another, and all I
>>>>>>>>>>>>>>>>> see is the C:\> . What command do I put in to get it
>>>>>>>>>>>>>>>>> started again. I
>>>>>>>>>>>>>>>>> put in the # 5 and "command prompt only" and got "bad
>>>>>>>>>>>>>>>>> command" on both.
>>>>>>>>>>>>>>>>> It also said to run scanreg when it gets started. Is
>>>>>>>>>>>>>>>>> "scanreg" the
>>>>>>>>>>>>>>>>> command I use to start that? Do I need C: only? what are
>>>>>>>>>>>>>>>>> the other two
>>>>>>>>>>>>>>>>> symbols for? Any other suggestions are appreciated.
>>>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>

>>

>
>
 
J

JS

I think what I am going to do now is this put the hard drive into another
pc and copy important data to it and then put it back and then reinstall w98
and see what happens.
"Gary S. Terhune" <none> wrote in message
news:eoP84B8gIHA.6032@TK2MSFTNGP03.phx.gbl...
> Well, there *is* a way to get the registry backup restored without using
> SCANREG, but I doubt my ability to guide you through the procedure.
> Involves various ways of using WinZip and a LOT of work.
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> www.grystmill.com
>
> "JS" <sivwrong@fred.com> wrote in message
> news:ewsS0$6gIHA.4164@TK2MSFTNGP05.phx.gbl...
>> Gary,
>> Thanks for your help, I understand. This pc is not used for online use
>> very much, that's why I was kind of discounting the virus or malware
>> possibilty. I will, of course have to keep all options open though. If
>> something does occur to you,please jump back in.
>> Jim
>> "Gary S. Terhune" <none> wrote in message
>> news:ujESCj4gIHA.484@TK2MSFTNGP06.phx.gbl...
>>> Well, we've made fairly certain that it's not hardware, that HIMEM.SYS
>>> isn't missing or messed up... I think you need to follow the track of
>>> that possible intruder for now. To be honest, I'm having one of my
>>> periodic medically derived losses of decent mental faculty and need to
>>> bow out of this diagnosis. I'll jump back in if anything comes up or
>>> occurs to me.
>>>
>>> --
>>> Gary S. Terhune
>>> MS-MVP Shell/User
>>> www.grystmill.com
>>>
>>> "JS" <sivwrong@fred.com> wrote in message
>>> news:uaJpaOtgIHA.4396@TK2MSFTNGP04.phx.gbl...
>>>> OK, I got the alt's to work, and the device line is still there.
>>>> I also traded out some of the memory sticks with the same result.
>>>>
>>>> What next, please?
>>>>
>>>> "Gary S. Terhune" <none> wrote in message
>>>> news:Of55HOigIHA.4744@TK2MSFTNGP06.phx.gbl...
>>>>> Run EDIT CONFIG.SYS command again and see if the DEVICE= line is still
>>>>> there.
>>>>>
>>>>> --
>>>>> Gary S. Terhune
>>>>> MS-MVP Shell/User
>>>>> www.grystmill.com
>>>>>
>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>> news:uvvQ70hgIHA.2004@TK2MSFTNGP05.phx.gbl...
>>>>>>I did what you said about the config.sys.(I think)
>>>>>> Here is what I did,
>>>>>> from C: I put dir C:\windows\himem.sys
>>>>>> I got a bunch of numbers,date, etc(if you need some of the
>>>>>> specifics,let me know and I will do it again)
>>>>>> Then I wrote edit C:\config.sys and a blue screen with "config.sys"
>>>>>> on top came up.
>>>>>> Here is where I wrote device=C:\windows\himem.sys
>>>>>> Then I hit alt F-S, which I thought you said it would save it, but it
>>>>>> didn't,it brought up a search request. I esc out of that and hit
>>>>>> alt-f-x and then it said it was saved. I then tried to reboot with no
>>>>>> luck.
>>>>>>
>>>>>>
>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>> news:unp2qnhgIHA.5208@TK2MSFTNGP04.phx.gbl...
>>>>>>> OK, typical "crash". Could be memory. Could be, though, that the
>>>>>>> garbage is left over a previous run of SCANDISK. I'm running mental
>>>>>>> scenarios and my own admittedly faulty memories tell me it's
>>>>>>> actually common -- cross-linked files fixed but not the
>>>>>>> accompanying lost clusters.
>>>>>>>
>>>>>>> But that's only one possibility. You need to follow the instructions
>>>>>>> I already gave you to edit CONFIG.SYS, make sure where HIMEM.SYS is
>>>>>>> located, etc. What are the results?
>>>>>>>
>>>>>>> --
>>>>>>> Gary S. Terhune
>>>>>>> MS-MVP Shell/User
>>>>>>> www.grystmill.com
>>>>>>>
>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>> news:%23LgzgghgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>>>>> When I clicked on "view updates" I got a page fault msg. that had
>>>>>>>> something about "ddhelp",then I got the blue screen.After that, I
>>>>>>>> am not sure, I may have tried to reboot.
>>>>>>>>
>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>> news:Ouz%23dJhgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>>>>> "POW"? Froze the screen? Rebooted itself? Died altogether as if
>>>>>>>>> the cord was pulled?
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Gary S. Terhune
>>>>>>>>> MS-MVP Shell/User
>>>>>>>>> www.grystmill.com
>>>>>>>>>
>>>>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>>>>> news:eNJba5ggIHA.5280@TK2MSFTNGP02.phx.gbl...
>>>>>>>>>> Ok, Gary, I think I have been skipping around a little.
>>>>>>>>>> 1. my machine will not start normally.
>>>>>>>>>> 2.I can only go to option #5"command prompt only"(shift-f5)
>>>>>>>>>> 3.when I run scanreg, I get the msg thats says"you do not have
>>>>>>>>>> extended memory driver"
>>>>>>>>>> 4.I got a critical update notice from MS and got online(dialup)
>>>>>>>>>> and when I clicked on "view updates" POW!
>>>>>>>>>> Is that better? I have made some other posts that may help or
>>>>>>>>>> confuse further. We'll get this done!
>>>>>>>>>> Thanks,
>>>>>>>>>> Jim
>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>> news:e5PrWnggIHA.5160@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>> OK, now I need to make sure what's what:
>>>>>>>>>>>
>>>>>>>>>>> Your machine won't start normally, or will it?
>>>>>>>>>>>
>>>>>>>>>>> When you currently start, without a floppy boot disk, you get an
>>>>>>>>>>> option "Command Prompt Only" and no other option? Or is that
>>>>>>>>>>> just the one that's highlighted? Or are you simply trying to run
>>>>>>>>>>> SCANREG?
>>>>>>>>>>>
>>>>>>>>>>> Is it only when you get the Command Prompt and run SCANREG that
>>>>>>>>>>> you get the memory errors?
>>>>>>>>>>>
>>>>>>>>>>> Do you know what made your machine crashing the first place?
>>>>>>>>>>> Does it do it often?
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>
>>>>>>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>>>>>>> news:%23C90PaggIHA.4376@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>> ok guys, I am a little confused on the order of things that I
>>>>>>>>>>>> am supposed to do.
>>>>>>>>>>>> I did scanreg and it told me about the himem and extended
>>>>>>>>>>>> memory driver.
>>>>>>>>>>>> I have made a boot disk,(although I am not sure what to do with
>>>>>>>>>>>> it and when.)
>>>>>>>>>>>> I did the edit c:config.sys thing in the blue
>>>>>>>>>>>> screen(C:config.sys on top) I added the "device" line here.
>>>>>>>>>>>> When I did the alt-f-s , a search thing came up.I didnt know
>>>>>>>>>>>> what to do then, so I esc and did alt f-x and it said it was
>>>>>>>>>>>> saved.
>>>>>>>>>>>> I use the reset button to restart and nothing is
>>>>>>>>>>>> different.Still comes up in the setup with command prompt only
>>>>>>>>>>>> highlighted.
>>>>>>>>>>>> I am pretty good on the step-by-step concept, so if you can
>>>>>>>>>>>> tell me what to do next, I would appreciate it.
>>>>>>>>>>>> Thanks for your help,
>>>>>>>>>>>> Jim
>>>>>>>>>>>>
>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>> news:%23GIga$ZgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>> CORRECTION: Referring to the following part:
>>>>>>>>>>>>>> EDIT C:\CONFIG.SYS
>>>>>>>>>>>>>> (That opens the file for editing. Input the following line:)
>>>>>>>>>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>>
>>>>>>>>>>>>> Before you can input anything, press END and then ENTER, to
>>>>>>>>>>>>> get a new line.
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>
>>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>>> news:%23XS434ZgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>>>>>>>>>> (Be sure to read all the way through before doing anything.)
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Your symptoms point to a possible RAM failure. Suggest you
>>>>>>>>>>>>>> stop right here
>>>>>>>>>>>>>> and test your RAM using floppy-based tools like, DocMemory
>>>>>>>>>>>>>> from
>>>>>>>>>>>>>> http://www.simmtester.com/. See here for lots more RAM
>>>>>>>>>>>>>> diagnostic hints:
>>>>>>>>>>>>>> http://tinyurl.com/2wehd3 If a day's worth of testing doesn't
>>>>>>>>>>>>>> show a
>>>>>>>>>>>>>> problem, then continue.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "C:\>" IS the Command Prompt. The '>' character is the Prompt
>>>>>>>>>>>>>> part, the
>>>>>>>>>>>>>> 'C:\' part is the Directory in which the Prompt is set to
>>>>>>>>>>>>>> exist. Unless you
>>>>>>>>>>>>>> need to change the root directory (C:\), that part of the
>>>>>>>>>>>>>> command is
>>>>>>>>>>>>>> inherent -- you only HAVE TO input what comes after that, but
>>>>>>>>>>>>>> you CAN input
>>>>>>>>>>>>>> C:\ to start new commands if you want to.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> OK, we'll do it step by step. Each line below that is in ALL
>>>>>>>>>>>>>> CAPS is a
>>>>>>>>>>>>>> command or data input -- input those lines and press enter at
>>>>>>>>>>>>>> the end of
>>>>>>>>>>>>>> those lines. (You don't have to use ALL CAPS, it's just a way
>>>>>>>>>>>>>> to help you
>>>>>>>>>>>>>> read this message.) You do all this from a floppy boot disk,
>>>>>>>>>>>>>> of course.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> First, determine if HIMEM.SYS exists in C:\WINDOWS with this
>>>>>>>>>>>>>> command:
>>>>>>>>>>>>>> DIR C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Do you get an error or do you get file info for HIMEM.SYS? If
>>>>>>>>>>>>>> error, quit
>>>>>>>>>>>>>> now and report back. We'll go looking for it. But, assuming
>>>>>>>>>>>>>> the file is
>>>>>>>>>>>>>> where we expect it to be -- it usually is but may be
>>>>>>>>>>>>>> elsewhere in older DOS
>>>>>>>>>>>>>> and/or WIN95 that have been upgraded, or new but modified
>>>>>>>>>>>>>> 98/98SE systems --
>>>>>>>>>>>>>> continue with the following:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> EDIT C:\CONFIG.SYS
>>>>>>>>>>>>>> (That opens the file for editing. Input the following line:)
>>>>>>>>>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to
>>>>>>>>>>>>>> close the file.
>>>>>>>>>>>>>> Remove the floppy disk and then restart. What happens?
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>> news:O8EN3SXgIHA.1132@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>>>> OK, I got scanreg to work and it says that there is no
>>>>>>>>>>>>>>> extended memory
>>>>>>>>>>>>>>> driver. Something about himem.sys
>>>>>>>>>>>>>>> It says to add line to boot drive:
>>>>>>>>>>>>>>> device=C:\windows\himem.sys
>>>>>>>>>>>>>>> How do I do this? I have the 98cd, if that helps. Would this
>>>>>>>>>>>>>>> be covered on
>>>>>>>>>>>>>>> the MS website? I need this to be fixed by mon.am it is for
>>>>>>>>>>>>>>> business.
>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>>> news:OqiXakWgIHA.1212@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>>>>>> So, am I trying to make an extra step by trying to get
>>>>>>>>>>>>>>>> "command prompt
>>>>>>>>>>>>>>>> only" to work? I type scanreg from where it is right now?
>>>>>>>>>>>>>>>> I was thinking that I had to start it up first. I don't
>>>>>>>>>>>>>>>> know what you
>>>>>>>>>>>>>>>> mean by "chose backup"?
>>>>>>>>>>>>>>>> Thanks Gary,
>>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>>>>>> news:eLKo1TWgIHA.3352@TK2MSFTNGP04.phx.gbl...
>>>>>>>>>>>>>>>>> Yes, the command is SCANREG (all by itself.) Choose backup
>>>>>>>>>>>>>>>>> based upon
>>>>>>>>>>>>>>>>> date, not filename. I'll let someone else explain the
>>>>>>>>>>>>>>>>> arcania of the
>>>>>>>>>>>>>>>>> Command Prompt.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>>>>> news:uMd3irVgIHA.5036@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>>>>>>> Greetings,
>>>>>>>>>>>>>>>>>> Today, my 98 pc crashed and when I restarted it, it came
>>>>>>>>>>>>>>>>>> up in the mode
>>>>>>>>>>>>>>>>>> where you get 5 or so choices, normal, safe mode,etc. The
>>>>>>>>>>>>>>>>>> #5 "command
>>>>>>>>>>>>>>>>>> prompt only" was highlighted and I couldn't choose
>>>>>>>>>>>>>>>>>> another, and all I
>>>>>>>>>>>>>>>>>> see is the C:\> . What command do I put in to get it
>>>>>>>>>>>>>>>>>> started again. I
>>>>>>>>>>>>>>>>>> put in the # 5 and "command prompt only" and got "bad
>>>>>>>>>>>>>>>>>> command" on both.
>>>>>>>>>>>>>>>>>> It also said to run scanreg when it gets started. Is
>>>>>>>>>>>>>>>>>> "scanreg" the
>>>>>>>>>>>>>>>>>> command I use to start that? Do I need C: only? what are
>>>>>>>>>>>>>>>>>> the other two
>>>>>>>>>>>>>>>>>> symbols for? Any other suggestions are appreciated.
>>>>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>

>>
>>

>
 
G

Gary S. Terhune

That's about the method I'd use. But, I wouldn't assume the need to
reinstall Win98, yet. Just get the backup files out of the CAB, put them
where they belong. See if it works. I kind of doubt it, but it's something
to do to cover the bases while we think of something else less drastic than
the reinstall option. I'm just not a big fan of reinstall over the top,
using it only to retrieve files before a clean reinstall. AFAIC, a reinstall
over the top results in a mess that can never be adequately secure, never
mind reliable.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"JS" <sivright@ultravision.net> wrote in message
news:uQU%23Gx8gIHA.4712@TK2MSFTNGP04.phx.gbl...
>I think what I am going to do now is this put the hard drive into another
>pc and copy important data to it and then put it back and then reinstall
>w98 and see what happens.
> "Gary S. Terhune" <none> wrote in message
> news:eoP84B8gIHA.6032@TK2MSFTNGP03.phx.gbl...
>> Well, there *is* a way to get the registry backup restored without using
>> SCANREG, but I doubt my ability to guide you through the procedure.
>> Involves various ways of using WinZip and a LOT of work.
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> www.grystmill.com
>>
>> "JS" <sivwrong@fred.com> wrote in message
>> news:ewsS0$6gIHA.4164@TK2MSFTNGP05.phx.gbl...
>>> Gary,
>>> Thanks for your help, I understand. This pc is not used for online use
>>> very much, that's why I was kind of discounting the virus or malware
>>> possibilty. I will, of course have to keep all options open though. If
>>> something does occur to you,please jump back in.
>>> Jim
>>> "Gary S. Terhune" <none> wrote in message
>>> news:ujESCj4gIHA.484@TK2MSFTNGP06.phx.gbl...
>>>> Well, we've made fairly certain that it's not hardware, that HIMEM.SYS
>>>> isn't missing or messed up... I think you need to follow the track of
>>>> that possible intruder for now. To be honest, I'm having one of my
>>>> periodic medically derived losses of decent mental faculty and need to
>>>> bow out of this diagnosis. I'll jump back in if anything comes up or
>>>> occurs to me.
>>>>
>>>> --
>>>> Gary S. Terhune
>>>> MS-MVP Shell/User
>>>> www.grystmill.com
>>>>
>>>> "JS" <sivwrong@fred.com> wrote in message
>>>> news:uaJpaOtgIHA.4396@TK2MSFTNGP04.phx.gbl...
>>>>> OK, I got the alt's to work, and the device line is still there.
>>>>> I also traded out some of the memory sticks with the same result.
>>>>>
>>>>> What next, please?
>>>>>
>>>>> "Gary S. Terhune" <none> wrote in message
>>>>> news:Of55HOigIHA.4744@TK2MSFTNGP06.phx.gbl...
>>>>>> Run EDIT CONFIG.SYS command again and see if the DEVICE= line is
>>>>>> still there.
>>>>>>
>>>>>> --
>>>>>> Gary S. Terhune
>>>>>> MS-MVP Shell/User
>>>>>> www.grystmill.com
>>>>>>
>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>> news:uvvQ70hgIHA.2004@TK2MSFTNGP05.phx.gbl...
>>>>>>>I did what you said about the config.sys.(I think)
>>>>>>> Here is what I did,
>>>>>>> from C: I put dir C:\windows\himem.sys
>>>>>>> I got a bunch of numbers,date, etc(if you need some of the
>>>>>>> specifics,let me know and I will do it again)
>>>>>>> Then I wrote edit C:\config.sys and a blue screen with "config.sys"
>>>>>>> on top came up.
>>>>>>> Here is where I wrote device=C:\windows\himem.sys
>>>>>>> Then I hit alt F-S, which I thought you said it would save it, but
>>>>>>> it didn't,it brought up a search request. I esc out of that and hit
>>>>>>> alt-f-x and then it said it was saved. I then tried to reboot with
>>>>>>> no luck.
>>>>>>>
>>>>>>>
>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>> news:unp2qnhgIHA.5208@TK2MSFTNGP04.phx.gbl...
>>>>>>>> OK, typical "crash". Could be memory. Could be, though, that the
>>>>>>>> garbage is left over a previous run of SCANDISK. I'm running mental
>>>>>>>> scenarios and my own admittedly faulty memories tell me it's
>>>>>>>> actually common -- cross-linked files fixed but not the
>>>>>>>> accompanying lost clusters.
>>>>>>>>
>>>>>>>> But that's only one possibility. You need to follow the
>>>>>>>> instructions I already gave you to edit CONFIG.SYS, make sure where
>>>>>>>> HIMEM.SYS is located, etc. What are the results?
>>>>>>>>
>>>>>>>> --
>>>>>>>> Gary S. Terhune
>>>>>>>> MS-MVP Shell/User
>>>>>>>> www.grystmill.com
>>>>>>>>
>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>> news:%23LgzgghgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>>>>>> When I clicked on "view updates" I got a page fault msg. that had
>>>>>>>>> something about "ddhelp",then I got the blue screen.After that, I
>>>>>>>>> am not sure, I may have tried to reboot.
>>>>>>>>>
>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>> news:Ouz%23dJhgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>>>>>> "POW"? Froze the screen? Rebooted itself? Died altogether as if
>>>>>>>>>> the cord was pulled?
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Gary S. Terhune
>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>> www.grystmill.com
>>>>>>>>>>
>>>>>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>>>>>> news:eNJba5ggIHA.5280@TK2MSFTNGP02.phx.gbl...
>>>>>>>>>>> Ok, Gary, I think I have been skipping around a little.
>>>>>>>>>>> 1. my machine will not start normally.
>>>>>>>>>>> 2.I can only go to option #5"command prompt only"(shift-f5)
>>>>>>>>>>> 3.when I run scanreg, I get the msg thats says"you do not have
>>>>>>>>>>> extended memory driver"
>>>>>>>>>>> 4.I got a critical update notice from MS and got online(dialup)
>>>>>>>>>>> and when I clicked on "view updates" POW!
>>>>>>>>>>> Is that better? I have made some other posts that may help or
>>>>>>>>>>> confuse further. We'll get this done!
>>>>>>>>>>> Thanks,
>>>>>>>>>>> Jim
>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>> news:e5PrWnggIHA.5160@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>> OK, now I need to make sure what's what:
>>>>>>>>>>>>
>>>>>>>>>>>> Your machine won't start normally, or will it?
>>>>>>>>>>>>
>>>>>>>>>>>> When you currently start, without a floppy boot disk, you get
>>>>>>>>>>>> an option "Command Prompt Only" and no other option? Or is that
>>>>>>>>>>>> just the one that's highlighted? Or are you simply trying to
>>>>>>>>>>>> run SCANREG?
>>>>>>>>>>>>
>>>>>>>>>>>> Is it only when you get the Command Prompt and run SCANREG that
>>>>>>>>>>>> you get the memory errors?
>>>>>>>>>>>>
>>>>>>>>>>>> Do you know what made your machine crashing the first place?
>>>>>>>>>>>> Does it do it often?
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>
>>>>>>>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>>>>>>>> news:%23C90PaggIHA.4376@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>>> ok guys, I am a little confused on the order of things that I
>>>>>>>>>>>>> am supposed to do.
>>>>>>>>>>>>> I did scanreg and it told me about the himem and extended
>>>>>>>>>>>>> memory driver.
>>>>>>>>>>>>> I have made a boot disk,(although I am not sure what to do
>>>>>>>>>>>>> with it and when.)
>>>>>>>>>>>>> I did the edit c:config.sys thing in the blue
>>>>>>>>>>>>> screen(C:config.sys on top) I added the "device" line here.
>>>>>>>>>>>>> When I did the alt-f-s , a search thing came up.I didnt know
>>>>>>>>>>>>> what to do then, so I esc and did alt f-x and it said it was
>>>>>>>>>>>>> saved.
>>>>>>>>>>>>> I use the reset button to restart and nothing is
>>>>>>>>>>>>> different.Still comes up in the setup with command prompt only
>>>>>>>>>>>>> highlighted.
>>>>>>>>>>>>> I am pretty good on the step-by-step concept, so if you can
>>>>>>>>>>>>> tell me what to do next, I would appreciate it.
>>>>>>>>>>>>> Thanks for your help,
>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>
>>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>>> news:%23GIga$ZgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>>> CORRECTION: Referring to the following part:
>>>>>>>>>>>>>>> EDIT C:\CONFIG.SYS
>>>>>>>>>>>>>>> (That opens the file for editing. Input the following line:)
>>>>>>>>>>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Before you can input anything, press END and then ENTER, to
>>>>>>>>>>>>>> get a new line.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>>>> news:%23XS434ZgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>>>>>>>>>>> (Be sure to read all the way through before doing anything.)
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Your symptoms point to a possible RAM failure. Suggest you
>>>>>>>>>>>>>>> stop right here
>>>>>>>>>>>>>>> and test your RAM using floppy-based tools like, DocMemory
>>>>>>>>>>>>>>> from
>>>>>>>>>>>>>>> http://www.simmtester.com/. See here for lots more RAM
>>>>>>>>>>>>>>> diagnostic hints:
>>>>>>>>>>>>>>> http://tinyurl.com/2wehd3 If a day's worth of testing
>>>>>>>>>>>>>>> doesn't show a
>>>>>>>>>>>>>>> problem, then continue.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> "C:\>" IS the Command Prompt. The '>' character is the
>>>>>>>>>>>>>>> Prompt part, the
>>>>>>>>>>>>>>> 'C:\' part is the Directory in which the Prompt is set to
>>>>>>>>>>>>>>> exist. Unless you
>>>>>>>>>>>>>>> need to change the root directory (C:\), that part of the
>>>>>>>>>>>>>>> command is
>>>>>>>>>>>>>>> inherent -- you only HAVE TO input what comes after that,
>>>>>>>>>>>>>>> but you CAN input
>>>>>>>>>>>>>>> C:\ to start new commands if you want to.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> OK, we'll do it step by step. Each line below that is in ALL
>>>>>>>>>>>>>>> CAPS is a
>>>>>>>>>>>>>>> command or data input -- input those lines and press enter
>>>>>>>>>>>>>>> at the end of
>>>>>>>>>>>>>>> those lines. (You don't have to use ALL CAPS, it's just a
>>>>>>>>>>>>>>> way to help you
>>>>>>>>>>>>>>> read this message.) You do all this from a floppy boot disk,
>>>>>>>>>>>>>>> of course.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> First, determine if HIMEM.SYS exists in C:\WINDOWS with this
>>>>>>>>>>>>>>> command:
>>>>>>>>>>>>>>> DIR C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Do you get an error or do you get file info for HIMEM.SYS?
>>>>>>>>>>>>>>> If error, quit
>>>>>>>>>>>>>>> now and report back. We'll go looking for it. But, assuming
>>>>>>>>>>>>>>> the file is
>>>>>>>>>>>>>>> where we expect it to be -- it usually is but may be
>>>>>>>>>>>>>>> elsewhere in older DOS
>>>>>>>>>>>>>>> and/or WIN95 that have been upgraded, or new but modified
>>>>>>>>>>>>>>> 98/98SE systems --
>>>>>>>>>>>>>>> continue with the following:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> EDIT C:\CONFIG.SYS
>>>>>>>>>>>>>>> (That opens the file for editing. Input the following line:)
>>>>>>>>>>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X to
>>>>>>>>>>>>>>> close the file.
>>>>>>>>>>>>>>> Remove the floppy disk and then restart. What happens?
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>>> news:O8EN3SXgIHA.1132@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>>>>> OK, I got scanreg to work and it says that there is no
>>>>>>>>>>>>>>>> extended memory
>>>>>>>>>>>>>>>> driver. Something about himem.sys
>>>>>>>>>>>>>>>> It says to add line to boot drive:
>>>>>>>>>>>>>>>> device=C:\windows\himem.sys
>>>>>>>>>>>>>>>> How do I do this? I have the 98cd, if that helps. Would
>>>>>>>>>>>>>>>> this be covered on
>>>>>>>>>>>>>>>> the MS website? I need this to be fixed by mon.am it is for
>>>>>>>>>>>>>>>> business.
>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>>>> news:OqiXakWgIHA.1212@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>>>>>>> So, am I trying to make an extra step by trying to get
>>>>>>>>>>>>>>>>> "command prompt
>>>>>>>>>>>>>>>>> only" to work? I type scanreg from where it is right now?
>>>>>>>>>>>>>>>>> I was thinking that I had to start it up first. I don't
>>>>>>>>>>>>>>>>> know what you
>>>>>>>>>>>>>>>>> mean by "chose backup"?
>>>>>>>>>>>>>>>>> Thanks Gary,
>>>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>>>>>>> news:eLKo1TWgIHA.3352@TK2MSFTNGP04.phx.gbl...
>>>>>>>>>>>>>>>>>> Yes, the command is SCANREG (all by itself.) Choose
>>>>>>>>>>>>>>>>>> backup based upon
>>>>>>>>>>>>>>>>>> date, not filename. I'll let someone else explain the
>>>>>>>>>>>>>>>>>> arcania of the
>>>>>>>>>>>>>>>>>> Command Prompt.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>>>>>> news:uMd3irVgIHA.5036@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>>>>>>>> Greetings,
>>>>>>>>>>>>>>>>>>> Today, my 98 pc crashed and when I restarted it, it came
>>>>>>>>>>>>>>>>>>> up in the mode
>>>>>>>>>>>>>>>>>>> where you get 5 or so choices, normal, safe mode,etc.
>>>>>>>>>>>>>>>>>>> The #5 "command
>>>>>>>>>>>>>>>>>>> prompt only" was highlighted and I couldn't choose
>>>>>>>>>>>>>>>>>>> another, and all I
>>>>>>>>>>>>>>>>>>> see is the C:\> . What command do I put in to get it
>>>>>>>>>>>>>>>>>>> started again. I
>>>>>>>>>>>>>>>>>>> put in the # 5 and "command prompt only" and got "bad
>>>>>>>>>>>>>>>>>>> command" on both.
>>>>>>>>>>>>>>>>>>> It also said to run scanreg when it gets started. Is
>>>>>>>>>>>>>>>>>>> "scanreg" the
>>>>>>>>>>>>>>>>>>> command I use to start that? Do I need C: only? what are
>>>>>>>>>>>>>>>>>>> the other two
>>>>>>>>>>>>>>>>>>> symbols for? Any other suggestions are appreciated.
>>>>>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>
>>>
>>>

>>

>
>
 
J

JS

OK, Gary, I will try to copy files to my other pc hard drive and then hold
off on the reinstall.
Thanks,
Jim
"Gary S. Terhune" <none> wrote in message
news:%237qOXA9gIHA.4536@TK2MSFTNGP06.phx.gbl...
> That's about the method I'd use. But, I wouldn't assume the need to
> reinstall Win98, yet. Just get the backup files out of the CAB, put them
> where they belong. See if it works. I kind of doubt it, but it's something
> to do to cover the bases while we think of something else less drastic
> than the reinstall option. I'm just not a big fan of reinstall over the
> top, using it only to retrieve files before a clean reinstall. AFAIC, a
> reinstall over the top results in a mess that can never be adequately
> secure, never mind reliable.
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> www.grystmill.com
>
> "JS" <sivright@ultravision.net> wrote in message
> news:uQU%23Gx8gIHA.4712@TK2MSFTNGP04.phx.gbl...
>>I think what I am going to do now is this put the hard drive into another
>>pc and copy important data to it and then put it back and then reinstall
>>w98 and see what happens.
>> "Gary S. Terhune" <none> wrote in message
>> news:eoP84B8gIHA.6032@TK2MSFTNGP03.phx.gbl...
>>> Well, there *is* a way to get the registry backup restored without using
>>> SCANREG, but I doubt my ability to guide you through the procedure.
>>> Involves various ways of using WinZip and a LOT of work.
>>>
>>> --
>>> Gary S. Terhune
>>> MS-MVP Shell/User
>>> www.grystmill.com
>>>
>>> "JS" <sivwrong@fred.com> wrote in message
>>> news:ewsS0$6gIHA.4164@TK2MSFTNGP05.phx.gbl...
>>>> Gary,
>>>> Thanks for your help, I understand. This pc is not used for online use
>>>> very much, that's why I was kind of discounting the virus or malware
>>>> possibilty. I will, of course have to keep all options open though. If
>>>> something does occur to you,please jump back in.
>>>> Jim
>>>> "Gary S. Terhune" <none> wrote in message
>>>> news:ujESCj4gIHA.484@TK2MSFTNGP06.phx.gbl...
>>>>> Well, we've made fairly certain that it's not hardware, that HIMEM.SYS
>>>>> isn't missing or messed up... I think you need to follow the track of
>>>>> that possible intruder for now. To be honest, I'm having one of my
>>>>> periodic medically derived losses of decent mental faculty and need to
>>>>> bow out of this diagnosis. I'll jump back in if anything comes up or
>>>>> occurs to me.
>>>>>
>>>>> --
>>>>> Gary S. Terhune
>>>>> MS-MVP Shell/User
>>>>> www.grystmill.com
>>>>>
>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>> news:uaJpaOtgIHA.4396@TK2MSFTNGP04.phx.gbl...
>>>>>> OK, I got the alt's to work, and the device line is still there.
>>>>>> I also traded out some of the memory sticks with the same result.
>>>>>>
>>>>>> What next, please?
>>>>>>
>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>> news:Of55HOigIHA.4744@TK2MSFTNGP06.phx.gbl...
>>>>>>> Run EDIT CONFIG.SYS command again and see if the DEVICE= line is
>>>>>>> still there.
>>>>>>>
>>>>>>> --
>>>>>>> Gary S. Terhune
>>>>>>> MS-MVP Shell/User
>>>>>>> www.grystmill.com
>>>>>>>
>>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>>> news:uvvQ70hgIHA.2004@TK2MSFTNGP05.phx.gbl...
>>>>>>>>I did what you said about the config.sys.(I think)
>>>>>>>> Here is what I did,
>>>>>>>> from C: I put dir C:\windows\himem.sys
>>>>>>>> I got a bunch of numbers,date, etc(if you need some of the
>>>>>>>> specifics,let me know and I will do it again)
>>>>>>>> Then I wrote edit C:\config.sys and a blue screen with
>>>>>>>> "config.sys" on top came up.
>>>>>>>> Here is where I wrote device=C:\windows\himem.sys
>>>>>>>> Then I hit alt F-S, which I thought you said it would save it, but
>>>>>>>> it didn't,it brought up a search request. I esc out of that and hit
>>>>>>>> alt-f-x and then it said it was saved. I then tried to reboot with
>>>>>>>> no luck.
>>>>>>>>
>>>>>>>>
>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>> news:unp2qnhgIHA.5208@TK2MSFTNGP04.phx.gbl...
>>>>>>>>> OK, typical "crash". Could be memory. Could be, though, that the
>>>>>>>>> garbage is left over a previous run of SCANDISK. I'm running
>>>>>>>>> mental scenarios and my own admittedly faulty memories tell me
>>>>>>>>> it's actually common -- cross-linked files fixed but not the
>>>>>>>>> accompanying lost clusters.
>>>>>>>>>
>>>>>>>>> But that's only one possibility. You need to follow the
>>>>>>>>> instructions I already gave you to edit CONFIG.SYS, make sure
>>>>>>>>> where HIMEM.SYS is located, etc. What are the results?
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Gary S. Terhune
>>>>>>>>> MS-MVP Shell/User
>>>>>>>>> www.grystmill.com
>>>>>>>>>
>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>> news:%23LgzgghgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>> When I clicked on "view updates" I got a page fault msg. that had
>>>>>>>>>> something about "ddhelp",then I got the blue screen.After that, I
>>>>>>>>>> am not sure, I may have tried to reboot.
>>>>>>>>>>
>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>> news:Ouz%23dJhgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>>>>>>> "POW"? Froze the screen? Rebooted itself? Died altogether as if
>>>>>>>>>>> the cord was pulled?
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>
>>>>>>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>>>>>>> news:eNJba5ggIHA.5280@TK2MSFTNGP02.phx.gbl...
>>>>>>>>>>>> Ok, Gary, I think I have been skipping around a little.
>>>>>>>>>>>> 1. my machine will not start normally.
>>>>>>>>>>>> 2.I can only go to option #5"command prompt only"(shift-f5)
>>>>>>>>>>>> 3.when I run scanreg, I get the msg thats says"you do not have
>>>>>>>>>>>> extended memory driver"
>>>>>>>>>>>> 4.I got a critical update notice from MS and got online(dialup)
>>>>>>>>>>>> and when I clicked on "view updates" POW!
>>>>>>>>>>>> Is that better? I have made some other posts that may help or
>>>>>>>>>>>> confuse further. We'll get this done!
>>>>>>>>>>>> Thanks,
>>>>>>>>>>>> Jim
>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>> news:e5PrWnggIHA.5160@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>>> OK, now I need to make sure what's what:
>>>>>>>>>>>>>
>>>>>>>>>>>>> Your machine won't start normally, or will it?
>>>>>>>>>>>>>
>>>>>>>>>>>>> When you currently start, without a floppy boot disk, you get
>>>>>>>>>>>>> an option "Command Prompt Only" and no other option? Or is
>>>>>>>>>>>>> that just the one that's highlighted? Or are you simply trying
>>>>>>>>>>>>> to run SCANREG?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Is it only when you get the Command Prompt and run SCANREG
>>>>>>>>>>>>> that you get the memory errors?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Do you know what made your machine crashing the first place?
>>>>>>>>>>>>> Does it do it often?
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>
>>>>>>>>>>>>> "JS" <sivwrong@fred.com> wrote in message
>>>>>>>>>>>>> news:%23C90PaggIHA.4376@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>>>> ok guys, I am a little confused on the order of things that I
>>>>>>>>>>>>>> am supposed to do.
>>>>>>>>>>>>>> I did scanreg and it told me about the himem and extended
>>>>>>>>>>>>>> memory driver.
>>>>>>>>>>>>>> I have made a boot disk,(although I am not sure what to do
>>>>>>>>>>>>>> with it and when.)
>>>>>>>>>>>>>> I did the edit c:config.sys thing in the blue
>>>>>>>>>>>>>> screen(C:config.sys on top) I added the "device" line here.
>>>>>>>>>>>>>> When I did the alt-f-s , a search thing came up.I didnt know
>>>>>>>>>>>>>> what to do then, so I esc and did alt f-x and it said it was
>>>>>>>>>>>>>> saved.
>>>>>>>>>>>>>> I use the reset button to restart and nothing is
>>>>>>>>>>>>>> different.Still comes up in the setup with command prompt
>>>>>>>>>>>>>> only highlighted.
>>>>>>>>>>>>>> I am pretty good on the step-by-step concept, so if you can
>>>>>>>>>>>>>> tell me what to do next, I would appreciate it.
>>>>>>>>>>>>>> Thanks for your help,
>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>>>> news:%23GIga$ZgIHA.4536@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>>>> CORRECTION: Referring to the following part:
>>>>>>>>>>>>>>>> EDIT C:\CONFIG.SYS
>>>>>>>>>>>>>>>> (That opens the file for editing. Input the following
>>>>>>>>>>>>>>>> line:)
>>>>>>>>>>>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Before you can input anything, press END and then ENTER, to
>>>>>>>>>>>>>>> get a new line.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>>>>> news:%23XS434ZgIHA.2268@TK2MSFTNGP02.phx.gbl...
>>>>>>>>>>>>>>>> (Be sure to read all the way through before doing
>>>>>>>>>>>>>>>> anything.)
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Your symptoms point to a possible RAM failure. Suggest you
>>>>>>>>>>>>>>>> stop right here
>>>>>>>>>>>>>>>> and test your RAM using floppy-based tools like, DocMemory
>>>>>>>>>>>>>>>> from
>>>>>>>>>>>>>>>> http://www.simmtester.com/. See here for lots more RAM
>>>>>>>>>>>>>>>> diagnostic hints:
>>>>>>>>>>>>>>>> http://tinyurl.com/2wehd3 If a day's worth of testing
>>>>>>>>>>>>>>>> doesn't show a
>>>>>>>>>>>>>>>> problem, then continue.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> "C:\>" IS the Command Prompt. The '>' character is the
>>>>>>>>>>>>>>>> Prompt part, the
>>>>>>>>>>>>>>>> 'C:\' part is the Directory in which the Prompt is set to
>>>>>>>>>>>>>>>> exist. Unless you
>>>>>>>>>>>>>>>> need to change the root directory (C:\), that part of the
>>>>>>>>>>>>>>>> command is
>>>>>>>>>>>>>>>> inherent -- you only HAVE TO input what comes after that,
>>>>>>>>>>>>>>>> but you CAN input
>>>>>>>>>>>>>>>> C:\ to start new commands if you want to.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> OK, we'll do it step by step. Each line below that is in
>>>>>>>>>>>>>>>> ALL CAPS is a
>>>>>>>>>>>>>>>> command or data input -- input those lines and press enter
>>>>>>>>>>>>>>>> at the end of
>>>>>>>>>>>>>>>> those lines. (You don't have to use ALL CAPS, it's just a
>>>>>>>>>>>>>>>> way to help you
>>>>>>>>>>>>>>>> read this message.) You do all this from a floppy boot
>>>>>>>>>>>>>>>> disk, of course.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> First, determine if HIMEM.SYS exists in C:\WINDOWS with
>>>>>>>>>>>>>>>> this command:
>>>>>>>>>>>>>>>> DIR C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Do you get an error or do you get file info for HIMEM.SYS?
>>>>>>>>>>>>>>>> If error, quit
>>>>>>>>>>>>>>>> now and report back. We'll go looking for it. But, assuming
>>>>>>>>>>>>>>>> the file is
>>>>>>>>>>>>>>>> where we expect it to be -- it usually is but may be
>>>>>>>>>>>>>>>> elsewhere in older DOS
>>>>>>>>>>>>>>>> and/or WIN95 that have been upgraded, or new but modified
>>>>>>>>>>>>>>>> 98/98SE systems --
>>>>>>>>>>>>>>>> continue with the following:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> EDIT C:\CONFIG.SYS
>>>>>>>>>>>>>>>> (That opens the file for editing. Input the following
>>>>>>>>>>>>>>>> line:)
>>>>>>>>>>>>>>>> DEVICE=C:\WINDOWS\HIMEM.SYS
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Now, press Alt-F-S to save CONFIG.SYS, then press Alt-F-X
>>>>>>>>>>>>>>>> to close the file.
>>>>>>>>>>>>>>>> Remove the floppy disk and then restart. What happens?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>>>> news:O8EN3SXgIHA.1132@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>>>>>> OK, I got scanreg to work and it says that there is no
>>>>>>>>>>>>>>>>> extended memory
>>>>>>>>>>>>>>>>> driver. Something about himem.sys
>>>>>>>>>>>>>>>>> It says to add line to boot drive:
>>>>>>>>>>>>>>>>> device=C:\windows\himem.sys
>>>>>>>>>>>>>>>>> How do I do this? I have the 98cd, if that helps. Would
>>>>>>>>>>>>>>>>> this be covered on
>>>>>>>>>>>>>>>>> the MS website? I need this to be fixed by mon.am it is
>>>>>>>>>>>>>>>>> for business.
>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>>>>> news:OqiXakWgIHA.1212@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>>>>>>>>>> So, am I trying to make an extra step by trying to get
>>>>>>>>>>>>>>>>>> "command prompt
>>>>>>>>>>>>>>>>>> only" to work? I type scanreg from where it is right now?
>>>>>>>>>>>>>>>>>> I was thinking that I had to start it up first. I don't
>>>>>>>>>>>>>>>>>> know what you
>>>>>>>>>>>>>>>>>> mean by "chose backup"?
>>>>>>>>>>>>>>>>>> Thanks Gary,
>>>>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>>>>> "Gary S. Terhune" <none> wrote in message
>>>>>>>>>>>>>>>>>> news:eLKo1TWgIHA.3352@TK2MSFTNGP04.phx.gbl...
>>>>>>>>>>>>>>>>>>> Yes, the command is SCANREG (all by itself.) Choose
>>>>>>>>>>>>>>>>>>> backup based upon
>>>>>>>>>>>>>>>>>>> date, not filename. I'll let someone else explain the
>>>>>>>>>>>>>>>>>>> arcania of the
>>>>>>>>>>>>>>>>>>> Command Prompt.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>> Gary S. Terhune
>>>>>>>>>>>>>>>>>>> MS-MVP Shell/User
>>>>>>>>>>>>>>>>>>> www.grystmill.com
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> "JS" <sivright@ultravision.net> wrote in message
>>>>>>>>>>>>>>>>>>> news:uMd3irVgIHA.5036@TK2MSFTNGP06.phx.gbl...
>>>>>>>>>>>>>>>>>>>> Greetings,
>>>>>>>>>>>>>>>>>>>> Today, my 98 pc crashed and when I restarted it, it
>>>>>>>>>>>>>>>>>>>> came up in the mode
>>>>>>>>>>>>>>>>>>>> where you get 5 or so choices, normal, safe mode,etc.
>>>>>>>>>>>>>>>>>>>> The #5 "command
>>>>>>>>>>>>>>>>>>>> prompt only" was highlighted and I couldn't choose
>>>>>>>>>>>>>>>>>>>> another, and all I
>>>>>>>>>>>>>>>>>>>> see is the C:\> . What command do I put in to get it
>>>>>>>>>>>>>>>>>>>> started again. I
>>>>>>>>>>>>>>>>>>>> put in the # 5 and "command prompt only" and got "bad
>>>>>>>>>>>>>>>>>>>> command" on both.
>>>>>>>>>>>>>>>>>>>> It also said to run scanreg when it gets started. Is
>>>>>>>>>>>>>>>>>>>> "scanreg" the
>>>>>>>>>>>>>>>>>>>> command I use to start that? Do I need C: only? what
>>>>>>>>>>>>>>>>>>>> are the other two
>>>>>>>>>>>>>>>>>>>> symbols for? Any other suggestions are appreciated.
>>>>>>>>>>>>>>>>>>>> Jim
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>
>>>>
>>>

>>
>>

>
 

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