SQL Server 19 and Act Premium Cloud integration issues

[shep greene]

I am trying to load SQL Server 19, required to use with ACT Premium for Cloud, so I can use word processing, email and other items such as Act database templates, mail merge, etc. ACT onboarding tells me the SQL Server integration is a Microsoft issue, so I am trying to find a MS contact who can help resolve these issues. There are several error messages generated by ACT, depending upon the function I am trying to activate. For example, the word processor issue error message reads "tells me the problem is

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