Modem & SR problems

[SSJ04 Mewtwo]

Hi guys,

About three days ago I was able to connect at a bit rate between 49.3-50.6.
Later that same day a storm hit and afterwards I'm getting 19.2-21.6 bit
rates. Is it possible that the one using the machine at the time didn't
unplug the phone line quick and lightning has damaged this modem?

It seems that SR isn't making automatic check points. I can create check
points but there seems to be no check points created by SR on its own
according to the others who use this machine.

I ask these questions together because if it's not the modem and if I can't
find any check points then I don't think I'll be able to restore it back
before the bit rate went down.

Thanks in advance.

 

[Mike M]

SSJ04 Mewtwo <ssj04mewtwo@yahoo.com> wrote:

> About three days ago I was able to connect at a bit rate between
> 49.3-50.6. Later that same day a storm hit and afterwards I'm getting
> 19.2-21.6 bit rates. Is it possible that the one using the machine
> at the time didn't unplug the phone line quick and lightning has
> damaged this modem?

The problem could equally well be due to damage to the phone line.
Lightening damage is more likely to take out the modem entirely rather
than just slowing down the connection.

> It seems that SR isn't making automatic check points. I can create
> check points but there seems to be no check points created by SR on
> its own according to the others who use this machine.

Lots of possible reason for lack of automatic checkpoints.

Since you can create manual checkpoints the lack of automatic checkpoints
is due to one of two general reasons. Either there is no system idle time,
such as when the user is running a program like seti@home, or because a
background application is fooling stmgr.exe into thinking that the system
is not idle although this is not in fact the case. Examples of the latter
utility include v4 of MotherBoardMonitor (but not v5), Cacheman, The
Cleaner (TCActive and TCMonitor) and Norton's System Doctor where users
have reported use of the Disk Health sensor has prevented the creation of
automatic checkpoints. NAV7 has also been reported as causing similar
problems in certain circumstances. Other users have reported similar
behaviour due to their always on cable or ADSL connection continually
polling their HD and thus giving the impression that the system is never
idle. It is quite possible that BlackIce is one such application.

A significant number of users report that version 3 of Zone Alarm also
prevent the creation of automatic checkpoints but this doesn't seem to
affect all ZA users. Another user also reported that B's CLIP UDF packet
writing software prevented the creation of automatic checkpoints.

Basically you will have to do the hard work in determining what is
interfering with the operation of System Restore by stopping the various
background processes and activities that you have launching when you boot
your system until you discover which is causing you the problems. A good
place to start would be to look at any new application that you might have
installed since you are positive that System Restore was last creating
automatic checkpoints.

> I ask these questions together because if it's not the modem and if I
> can't find any check points then I don't think I'll be able to
> restore it back before the bit rate went down.

System Restore is unlikely to help you with your modem problems be they
with your local hardware or, as I feel more likely, with the line between
you and the exchange/central office. One suggestion however would be to
create a new DUN connectoid, that is rather than use your existing dial-up
settings create a new one. If the speed remains the same then the problem
is external to your PC, if they return to normal, then the problem was
with the settings in which case compare the new and old connector and see
where the difference lies.
--
Mike Maltby
mike.maltby@gmail.com

 

[Corday]

ISP data on speed is not always correct. If your activities appear normal,
don't worry about the reported speed. There are many modem check programs
(Norton, Dell etc.) that can check your basic functions. I don't know if any
can diagnose beyond "it works or doesn't work".
--
Corday


"SSJ04 Mewtwo" wrote:

> Hi guys,
>
> About three days ago I was able to connect at a bit rate between 49.3-50.6.
> Later that same day a storm hit and afterwards I'm getting 19.2-21.6 bit
> rates. Is it possible that the one using the machine at the time didn't
> unplug the phone line quick and lightning has damaged this modem?
>
> It seems that SR isn't making automatic check points. I can create check
> points but there seems to be no check points created by SR on its own
> according to the others who use this machine.
>
> I ask these questions together because if it's not the modem and if I can't
> find any check points then I don't think I'll be able to restore it back
> before the bit rate went down.
>
> Thanks in advance.
>
>
>

 

[SSJ04 Mewtwo]

Mike M <No_Spam@Corned_Beef.Only> wrote:
System Restore is unlikely to help you with your modem problems be they
with your local hardware or, as I feel more likely, with the line between
you and the exchange/central office. One suggestion however would be to
create a new DUN connectoid, that is rather than use your existing dial-up
settings create a new one. If the speed remains the same then the problem
is external to your PC, if they return to normal, then the problem was
with the settings in which case compare the new and old connector and see
where the difference lies.

Thanks Mike, I'll try that.

 

[SSJ04 Mewtwo]

Just finished with your suggestion Mike, but the results were the same.
Still got a 21.6 connection.

 

[Mike M]

For test purposes only try removing/disconnecting any phone extensions in
case the problem is due to one of your phones although I still feel the
problem is likely to be external to your property and perhaps be a result
of damage to the connection between your property and the exchange.
--
Mike Maltby
mike.maltby@gmail.com


SSJ04 Mewtwo <ssj04mewtwo@yahoo.com> wrote:

> Just finished with your suggestion Mike, but the results were the
> same. Still got a 21.6 connection.

 

[RockyTSquirrel]

try an old trick of telecom,
reverse the leads on your teleco jack.
do a dialup, check the speed.
hangup the phone and within a minute redial, after connection check the
speed again.
If the speed changes even a small amount, you got line or teleco switching
equipment problems.
If your teleco provider is like ATT around here you'll need an act of
congress to get it fixed..


"SSJ04 Mewtwo" <ssj04mewtwo@yahoo.com> wrote in message
news:g3lh1h$o8f$1@news.datemas.de...
> Just finished with your suggestion Mike, but the results were the same.
> Still got a 21.6 connection.
>
>

 

[SSJ04 Mewtwo]

Mike M <No_Spam@Corned_Beef.Only> wrote:

For test purposes only try removing/disconnecting any phone extensions in
case the problem is due to one of your phones although I still feel the
problem is likely to be external to your property and perhaps be a result
of damage to the connection between your property and the exchange.

Tried it, no change.

 

[SSJ04 Mewtwo]

RockyTSquirrel <gafa_usa@/nospam/hotmail.com> wrote:

try an old trick of telecom,
reverse the leads on your teleco jack.

Ok, this will show my ignorance so forgive me. Could you explain how I
would go about doing that? Something tells me that's something simple, but
I'm not an expert on phone lines.

 

[RockyTSquirrel]

phone station wire is red and green or tip and ring..
by reversing the connection you change the + to - and - to +.. )
if the teleco line has a ground or loop impendence this might reduce it to
a level that your modem tones will be able to
pass signal at a higher rate..
Don't ask a telecom service person to explain it to you most of them i run
into today are morons when it comes to basic terms and functions of
electronic ckts..


"SSJ04 Mewtwo" <ssj04mewtwo@yahoo.com> wrote in message
news:g3qm72$82c$1@news.datemas.de...
> RockyTSquirrel <gafa_usa@/nospam/hotmail.com> wrote:
>
> try an old trick of telecom,
> reverse the leads on your teleco jack.
>
> Ok, this will show my ignorance so forgive me. Could you explain how I
> would go about doing that? Something tells me that's something simple,
but
> I'm not an expert on phone lines.
>
>

 

[SSJ04 Mewtwo]

RockyTSquirrel <gafa_usa@/nospam/hotmail.com> wrote:

phone station wire is red and green or tip and ring..
by reversing the connection you change the + to - and - to +.. )
if the teleco line has a ground or loop impendence this might reduce it to
a level that your modem tones will be able to
pass signal at a higher rate..
Don't ask a telecom service person to explain it to you most of them i run
into today are morons when it comes to basic terms and functions of
electronic ckts..

Are we talking about the line itself or the small box that the phone line
plugs into. I'm beginning to believe that I nor any of my family is skilled
enough to do this.

 

[RockyTSquirrel]

either or. the incoming line from the box on the side of the house or the
box on the side of the house itself..
if you do the little box the phone is pluged into, change the one that the
computer modem is using..



"SSJ04 Mewtwo" <ssj04mewtwo@yahoo.com> wrote in message
news:g42equ$ff$1@news.datemas.de...
> RockyTSquirrel <gafa_usa@/nospam/hotmail.com> wrote:
>
> phone station wire is red and green or tip and ring..
> by reversing the connection you change the + to - and - to +.. )
> if the teleco line has a ground or loop impendence this might reduce it
to
> a level that your modem tones will be able to
> pass signal at a higher rate..
> Don't ask a telecom service person to explain it to you most of them i
run
> into today are morons when it comes to basic terms and functions of
> electronic ckts..
>
> Are we talking about the line itself or the small box that the phone line
> plugs into. I'm beginning to believe that I nor any of my family is
skilled
> enough to do this.
>
>

 

[SSJ04 Mewtwo]

Thanks. I guess if that doesn't work then it's a problem with Windstream.

On a similar topic, what are the causes for dial-up networking errors 650,
718, and 720. I know for a fact that error 718 is a Windstream problem.

RockyTSquirrel <gafa_usa@/nospam/hotmail.com>

either or. the incoming line from the box on the side of the house or the
box on the side of the house itself..
if you do the little box the phone is plugged into, change the one that the
computer modem is using..

 

[RockyTSquirrel]

for error numbers you'll have to get one of the computer folks on that
one.



"SSJ04 Mewtwo" <ssj04mewtwo@yahoo.com> wrote in message
news:g4fkp2$sdo$1@news.datemas.de...
> Thanks. I guess if that doesn't work then it's a problem with Windstream.
>
> On a similar topic, what are the causes for dial-up networking errors 650,
> 718, and 720. I know for a fact that error 718 is a Windstream problem.
>
> RockyTSquirrel <gafa_usa@/nospam/hotmail.com>
>
> either or. the incoming line from the box on the side of the house or
the
> box on the side of the house itself..
> if you do the little box the phone is plugged into, change the one that
the
> computer modem is using..
>
>