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Microsoft Windows Bulletin Board

Windows 8 Issue: PC did not shut down properly


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Guest Rizza Rose Requintosa
Posted

I need help! I'm using Windows 8 Professional and my computer has an issue, when I opened my PC while starting up it had diagnosed and then after that I see this message said "Your PC did not shutdown properly". I tried many method to fix this issue like:

 

 

Method 1: sfc/scannow command

 

 

Method 2: Safe mode

 

 

Method 3: Boot Configuration Data

 

I execute this at command promt:

 

bootrec /fixmbr and then press enter

 

bootrec /fixboot and press enter

 

bootrec /rebuildbcd and then press enter

 

exit and press enter

 

 

Method 4: I disabled the antivirus

 

 

I selected the advanced options and then I clicked the troubleshoot and then Startup Settings then restart. I press then F8 and then I restarted it again but nothing change.

 

 

Method 5: System restore

 

 

Method 6: Refresh OS using my license windows 8 Professional

 

 

Please help me to fix this issue. Thank you so much.

 

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