Guest josephblaylock Posted May 30, 2018 Posted May 30, 2018 I was updating my HP laptop from windows 8 to 8.1 and during the update my laptop shut itself down due to a thermal issue. Upon trying to restart my computer it went to the HP boot up logo then goes to a black screen. I tried rebooting the system to a previous point but during the process the system froze up and after 5 hours I shut the computer down. Now when trying to boot up and select the system reboot screen it takes me to the HP logo as usual when the computer tries to load and then goes back to the black screen. At this point I don't care if I have to wipe the computer completely clean and take it back to factory settings. How do I get my computer to reboot and start working again? Continue reading... Quote
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