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REPEATING THE UPGRADE TO WINDOWS 10 PRO


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Guest MARLISWILLIAMS
Posted

I purchased a new machine 10 days ago, with Windows 10 Home pre-installed.

 

I upgraded to Windows 10 Pro via the Microsoft shop.

 

I had to return the machine for replacement due to a HW defect.

 

I reset the machine to factory SW condition before returning it.

 

I now have a new machine and need to repeat the upgrade to Windows 10 Pro.

 

 

So, how do I do that via the Microsoft Shop ??

 

All that I have is an E-Mail with the original purchase order number.

 

 

I can't wait 2 days for someone at Microsoft to answer this question.

 

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