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Microsoft Windows Bulletin Board

Blank Black Screen After Update!


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Guest LeiBee
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Hey Everyone! Im having a little trouble with my computer. So about 3-4 days ago I was on my Lenovo computer , when suddenly Google chrome just exited out on me . I tried to press Google Chrome again , but it didnt pull up. So I turned off my computer and turned it back on . When I had turned it back on, it showed on the screen “30% Updating. Dont turn off the computer” or something along those lines . After the update had gotten finished , I typed in my computers password , only to find out it would lead to a black screen with only the cursor showing . I cant click anything nor see anything as well . Ive searched on google how to fix this problem but everything I tried did not work! I tried the CTRL , Shift and Esc keys etc.. but nothing is working! I just dont know what to do! Ive tried unplugging the computer as well.. and when that happens, a colorful screen pops up and says “Hi We’re getting your computer set up for you” or something along those lines .

 

 

*The Computer starts up perfectly! The Lenovo logo would come on .. then it would be time for me to sign in! And when I sign in , the black screen shows.

 

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