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Windows 8.1. Crashed - unable to upgrade as updates won't install


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Guest JaneDavids
Posted

Hi,

 

 

I upgraded to windows 8.1 last year and everything was working fine. My computer crashed in March, and I had to start afresh. When everything was done, I noticed that the system had reverted back to windows 8. Since then I've been having problems with windows update and virus and spyware definitions that won't update so I can upgrade back to windows 8.1. The error messages I'm getting is 80246002 and 8020002E. Please help as I've been struggling for hours on end, day after day for the whole months of March and April and since I won't be getting support for windows 8, I would like to upgrade to windows 8.1.

 

 

Your help will be appreicated!!

 

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