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RDP Login - The Handle is Invalid


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Guest andre_80
Posted

Good Day

 

We have several server (vm and physical) on which we can't login from time to time. the messge we get after entering user/pw is:

 

"Other User - The handle is invalid"

 

1510579.png.4cf92d03fa219cfedd57dd5408efe207.png

 

Server 2012 or Server 2019 Systems are not affected. During the same time, SCOM reports messages like "WMI on Computer <HOSTNAME> is unhealthy". Remote access with mmc to eventlog or services on the affected system is possible. memory/cpu resources are fine. also i can't find any related eventlog entry regarding this error. only a reboot of the affected system helps.

 

any idea how to fruther troubleshoot? is this "a known issue" and is maybe a hotfix available?

 

Thanks

 

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