Guest Deaup Posted June 13, 2020 Posted June 13, 2020 I am unable to login to my Surface Pro from 2016. I used to be a programmer and the username I established was my MSDN account I had with my then employer. The username is an email address with my former employer. Fast-forward to today, after being laid-off, battling through depression and other things, I stopped logging into the Surface. I cannot remember the password i used to login. It appears I cannot use the regular microsoft reset website because the first thing it asks for is a username, an email address, so it can send a code to. I cannot put in the old email address because, of course, I don’t have access to it. What are my options? I do not want the data to be erased off of the hard drive. Continue reading... Quote
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