Internet connectivity dropouts

[Guest CindySmith9]

For the past several weeks, my internet has been dropping out every few minutes.

 

 

Only my laptop is having these issues; no other phones or computers are experiencing the network issues.

 

 

When it cuts out, I see a host of 4004 events in event viewer, but not much else. The Windows Network Diagnostics troubleshooter gives the same problem whether or not the internet connectivity has dropped out: "Windows could not automatically detect this network's proxy settings"

 

 

I have tried the following solutions without any luck:

 

 

1. flushing the dns with ipconfig

 

2. resetting windows sockets and tcp/ip settings with netsh

 

3. Verifying that I don't have any proxy set

 

4. Updating driver

 

5. Uninstalling network adapter, then scanning for hardware changes to reinstall it

 

 

 

Is there another place I should be looking for more detailed logs of what is going on?

Any ideas as to what may be happening?

 

 

Thanks!

 

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