Windows 8.1 had to be refreshed after crash. Are info stored in apps gone?

[Guest JudyHsieh]

Hi.I have a Windows 8.1 laptop which crashed. Windows would not load after that, and it started looping from restart to troubleshoot to restart, etc. None of the options worked, including using recovery disks. In fact, it looked like it wasn't even recognised. In the end, the only option was refreshing or factory resetting the laptop. Thankfully it worked, except it uninstalled a bunch of programs that I just spent a whole day trying to reload. It's not finished but I got the most important ones done.But now I am wondering whether the info stored in the apps are still there or lost with the un

 

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