Administrators AWS Posted January 3, 2013 Administrators Posted January 3, 2013 Hello all, I recently upgraded my friends laptop from Windows 7 to Windows 8. The laptop is a CQ60-XXXX series Compaq. She is indicating that now after the machine enters sleep mode it won't come out. It acts like it is... but it never resumes. A hard reset is required. I used remote assistance pulled the logs and I am seeing this.. Log Name: System Source: Microsoft-Windows-Kernel-Power Date: 1/1/2013 1:02:30 PM Event ID: 137 Task Category: None Level: Error Keywords: (4) User: N/A Computer: Bethlaptop Description: The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>137</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8000000000000004</Keywords> <TimeCreated SystemTime="2013-01-01T18:02:30.493069300Z" /> <EventRecordID>808</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="2556" /> <Channel>System</Channel> <Computer>Bethlaptop</Computer> <Security /> </System> <EventData> <Data Name="SleepState">4</Data> </EventData> </Event> I have tried HP's website... BIOS was flashed last time I worked on the Machine. I was thinking maybe video drivers... It has the Intel Express 4 Graphics. Windows 8 installed them an Intel's website doesn't seem to offer a separate Windows 8 Driver for this chipset... UGH! Any advice? View the full article Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.