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The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep s


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Hello all,

I recently upgraded my friends laptop from Windows 7 to Windows 8.

The laptop is a CQ60-XXXX series Compaq. She is indicating that now after the machine enters sleep mode it won't come out. It acts like it is... but it never resumes. A hard reset is required. I used remote assistance pulled the logs and I am seeing this..

Log Name: System

Source: Microsoft-Windows-Kernel-Power

Date: 1/1/2013 1:02:30 PM

Event ID: 137

Task Category: None

Level: Error

Keywords: (4)

User: N/A

Computer: Bethlaptop

Description:

The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance.

Event Xml:

&ltEvent xmlns=&quothttp://schemas.microsoft.com/win/2004/08/events/event&quot&gt

&ltSystem&gt

&ltProvider Name=&quotMicrosoft-Windows-Kernel-Power&quot Guid=&quot{331C3B3A-2005-44C2-AC5E-77220C37D6B4}&quot /&gt

&ltEventID&gt137&lt/EventID&gt

&ltVersion&gt0&lt/Version&gt

&ltLevel&gt2&lt/Level&gt

&ltTask&gt0&lt/Task&gt

&ltOpcode&gt0&lt/Opcode&gt

&ltKeywords&gt0x8000000000000004&lt/Keywords&gt

&ltTimeCreated SystemTime=&quot2013-01-01T18:02:30.493069300Z&quot /&gt

&ltEventRecordID&gt808&lt/EventRecordID&gt

&ltCorrelation /&gt

&ltExecution ProcessID=&quot4&quot ThreadID=&quot2556&quot /&gt

&ltChannel&gtSystem&lt/Channel&gt

&ltComputer&gtBethlaptop&lt/Computer&gt

&ltSecurity /&gt

&lt/System&gt

&ltEventData&gt

&ltData Name=&quotSleepState&quot&gt4&lt/Data&gt

&lt/EventData&gt

&lt/Event&gt

I have tried HP's website... BIOS was flashed last time I worked on the Machine. I was thinking maybe video drivers... It has the Intel Express 4 Graphics. Windows 8 installed them an Intel's website doesn't seem to offer a separate Windows 8 Driver for

this chipset...

UGH! Any advice?

 

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