Black Screen after Resume, NO FAN at all, CPU overheats, Toshiba not willing to help

[AWS]

Hi, i have a Toshiba Notebook, z830-11j with AMT and latest Bios. With a clean Windows 8 installation the notebook goes into deep standy. After resume with Power oder Keyboard all i get is a black screen. The fan is completely silent and the cpu get's

hotter and hotter. no sound is playes, no network (ping) is responding. if i don't shutdown the notebook by force (press power for 10 seconds) it will overheat and die. I installed all Toshiba drivers and all windows update. The problem is still there. 3 out

of 10 times, this will happen after reumse. i contacted Toshiba, all they say: if it works with Windows 7, it's my problem if i install windows 8. Toshiba is not interressted at all. Any idea? should i contact Microsoft?

 

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