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I have a new, HP laptop that came with Windows 7 Home (64 bit). About 3-4 weeks ago I upgraded it to Win 7 Pro (64 bit), and have not had any problems until now. My laptop is set to download & notify me when updates are available - but let me choose when to install them. This morning, I got the usual message on my taskbar that updates were available to install. I clicked on install and waited. After several minutes, the message that updates had been successfully installed appeared. But, after that, I (again) received a message saying that updates were available to be installed. They were two updates that had been reported as installed, but didn't. The first update that would not install is: "Update for Microsoft .NET Framework," and the second is "Microsoft Silverlight (KB2668562)." I tried several times to install the updates, but they failed. After that I tried: 1) Restarting the laptop & trying again, that didn't work 2) Disabling UAC, restarting the PC, that didn't work 3) Disabling my anti-virus software (Avast Pro 7), and downloading the updates manually, that didn't work, 4) Shutting down the PC & letting it install the .NET Framework update, then disconnecting the AC & removing the battery for 20 minutes, that hasn't worked either. Finally, I ran Microsoft Fix-it. It reported one problem being found & fixed, but I still have the issue of not being able to install the 2 updates. Also, I don't know if it is related, but a window keeps popping up that says "Updates for Microsoft Office Starter 2010 - English require a new version of the Microsoft Client Virtualization Handler. Please use Microsoft Update to get the new version of the Microsoft Client Virtualization Handler so you can continue to receive updates for security, performance and reliabality." However, when I run Windows Update from Internet Explorer 9 (64-bit), I am not getting the option to install this update. I have read some of the Windows Update Articles in hopes of finding a solution, but nothing seemed to apply. Any suggestions? Thanks, Terry View this thread

We have a new computer but don't have windows games. Why are they not there when it is supposed to be a feature of Windows 7 and how can I get them loaded on my computer? View the thread

HOW DO YOU DELETE CONTACTS OR MULTIPLE CONTACTS FROM YOUR ADDRESS BOOK, AM USING WINDOWS LIVE, SO FAR I DON'T LIKE IT. LIKED OUTLOOK EXPRESS MUCH BETTER, NOT ONLY BECAUSE I KNOW IT BUT IT IS MUCH EASIER TO GET AROUND IN. View the thread

Компьютер не видит источники Wi-Fi!! Вообще!! Ни в том же несчастном Макдональдсе, ни дома!! Почему так?? Заметила довольно поздно, так как дома проводной интернет, но как обнаружила, очень недовольна этим! Надеюсь, кто-нибудь мне поможет, пожалуйста View the thread

la red que con la que siempre trabajo es domestica, se desconfiguro la computadora hablé al centro telmex y me ayudaron a configurarla, ahora ya tango internet pero la señal es demasiado baja, y la red con la que estaba que era domestica ya no aparece,registra red publica,por lo ke la señal no es buena. como la cambio porque ya revise en configuración de redes y no aparece red domestica. agradesco su ayuda. View the thread

When I re-image Windows, all the system restore points are missing that were there when the system image was created. Whats going on here? View the thread

All my Windows 7 desktop items have disappeared. They are present in C:usersmyusernamedesktop. If I create a new icon by right-clicking on the desktop, it appears in that folder, but NOT on the desktop. I tried running the Microsoft Fixit tool - no fault found!!!! All I can find on the internet relates to some DVD writing software I do not have or shortcuts to server programs, etc None of my shortcut icons will appear, but gadgets are OK. Any ideas? View the thread

Also wondering, what do you do about all the updates and service packs 1 & 2 that I presume would be lost as well as audio files.Any info greatly appreciated. View this thread

I have a 500 G drive in S for storage where I have pix and other files to save space on the C drive I have checked properties and have about 100G in files The system tells me I have about 37G left I should have more like 350 G or so Any suggestions? Thanks View the thread

Gli aggiornamenti kb 2487367 e 2656351 continuano ad essere riproposti nonostante risultino sia stati più volte aggiornati con successo.Ho installato e fatto girare "Aggiornamento rapido per Windows (KB947821)". Ho tentato la soluzione con con Fix senza ottenere alcun risultato. Qualcuno può aiutarmi. Anticipati ringraziamenti View the thread

The list of My Documents has always been in alphabetical order. something happened that scrambled it.I would like to get it back in alphabetical order. View this thread

Hello, when I try to back up my computer I get an error message that reads, Backup encountered a problem while backing up file C:WindowsSystem32configsystemprofileVideos 1. Error: (The system cannot find the file specified. (0x80070002)) Please help me! View the thread

Original title: Windows Update Text DocumentI want to free up space on my hard drive. Can I safely delete Windows Update Text Document? View this thread

Original title: Multiple E-MailsAfter receiving an e-mail from a friend, I have forwarded these to others in the same interest group. When they get them, some have asked why I sent 9 copies of the same e-mail, which I didn't of course. Then when some have tried to open them, they get gibberish or a "file too large" error message. So, 1. Whats happening that they get multiples?2. Why do they get file too large errors?How do I correct this, as I send these weekly. View this thread

I bought a refurbished computer from a school auction complete with Windows Vista Business installed on it and working. After 2 months it started to give me an error msg. stating the volume had expired or something like that. Now Windows will not work and all my attempts to reactivate it have failed. The product key on the unit only gives me a a new error code 0x8007267C and tells me I need a business key to activate it. I'm using another laptop to convey this as the new one is unuseable. Any suggestions? View this thread

what update would turn off the ability to recarge the battery or to allow the laptop to not work on 110 power? Vista View this thread

I have an HP 1100 LaserJet and I have bougt the printer cable USB/Minicent and reconnected the PC in a Windows 7 (64) operating system, Theplug and play did not recognize the PC and try to install it the way is suggested in HP site but all I got was going in circles throuught the pahges without succes. Finally I found a diver and it installled it but I hav an issue: In the Pinters loaded appears and HP 950 IEEE1284 Controller and the HP Laserjet 1100 I tried to remove that HP 950aand can't be done I looked at the HP1100 printer installed and I saw all my documents in the Que...I removed most of ten except one a test page and cant be move and does not alow the printer to print properly. I have gone to other site and gave mme the driver and I have installed it and now the printer shoewn are the HP1100 LaseJet and the HP1100 LaserJet (MS) . Again in the Default printer the HP 100 when the test page was sent is still stuck in QUe and can'tdelete it or print. I have made the HP 1100 LaserJet (MS) the default and sent a test page and print it. The question is which printer do I leave as defauly the HP 1100 or the (remove or leave it) or tthe HP LS 1100 (MS) ???? HAve anyone have this issue before? ANy comments suggestion s I do appreciate them. Thanks View the thread

I cant get thes updates to install. I have used the fixit tool. It said it repared the problem and everything is ok. I have also tryed to install them one by one manualy with no sucess. View the thread

Recently, I got an email from the Hotmail Support Staff.and they said this (down below) --> So should I actually send them my password or is this fake?It appears as though your account has undergone numerous password change as well as a security answer change attempts in the last 24-72 hours . As a precautionary procedure, we would like you to change your password and reply to this email with your old and new password like the example below:Old Password:New Password: This will help verify that you are the correct user of this account. If the information provided does not match our system or if this email is not replied to then we will be forced to close this account for security purposes within a monitored time frame.Windows Live Hotmail Password Support Staff View this thread

buenas tardes deseo asesoria para activar mi licencia de windows 7 home premium , por k ya lo instale y me manda una leyenda de que no esta activa, ya use el 01800-527-2000, no hubo contestacion por parte de microsoft, por lo que si instalo de nuevo me va seguir mandando la leyenda de activar windows. Atte: Alfredo Perez Velazquez View the thread

Win7-64bit SP1 i5-2500, 16MB RAM IE9 and Firefox12 Windows activation OK. Have been running another computer for the past 28 days and this computer has been off line for that time. Went back online with this computer and now: Been running this for 6 months and no problem updating, Action center/maintenance says update does not require any action. In Task Mgr. under services tab: wuauserv 536 Windows update running netsvcs. Under Process: svchost.exe SYSTEM 00 17,212k Host process for Win Services highlighted. Back to services and click on services button: go to windows update: Status=Started, Startup Type=Automatic (delayed start), Log on As=Local System. Go to Start menu, all programs, windows update. Windows update opens (window is red), click on update windows and get: Windows Update cannot currently check for updates because the service is not running. You may need to restart your computer. Have update service set to Auto update. After repeating this a dozen times here I am. Just Updated Java, Firefox, Norton Comcast Security Suit, and then tried Windows Update and no go on the Windows update. View the thread

Tenho um vaio com windows 7, e o bluetooth não é compatível, mas veio de fábrica, como faço para ativar o bluetooth? View the thread

When I open an email, it fills the monitor's screen and I can't make it smaller. When I click on the maximize/restore down button, nothing changes. When I go to the edges of my screen, I can't get the horizontal arrows in order to make it smaller. When I first open my email, the screen with the list of emails is fine and responds to the maximize button, but upon opening any email, it fills the screen! View the thread

Hello, I keep trying to install .net Framework 4 and it keeps coming up with the following message: .NET Framework 4 has not been installed because: HRESULT 0xc8000247 I have tried numerous times with the same result. I also am unable to get windows update to update my machine at all. I ran the Microsoft Genuine Advantage Diagnostic Tool and came up with the following result: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-HFPYD-TP34V-8B9XJ Windows Product Key Hash: vgPvnP5nDzfzIrOpi8Xg2HMw3oc= Windows Product ID: 00359-OEM-9801872-19348 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {FAF28C1A-A27E-495A-8858-EF07F8783EE4}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7600.win7_rtm.090713-1255 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Professional Plus 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32) Default Browser: C:Program Files (x86)Mozilla Firefoxfirefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:Windowssystem32watwatadminsvc.exe[Hr = 0x80070003] File Mismatch: C:Windowssystem32watnpwatweb.dll[Hr = 0x80070003] File Mismatch: C:Windowssystem32watwatux.exe[Hr = 0x80070003] File Mismatch: C:Windowssystem32watwatweb.dll[Hr = 0x80070003] File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32sppc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32slui.exe[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:Windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32user32.dll[6.1.7600.16385], Hr = 0x800b0100 Other data--> Office Details: {FAF28C1A-A27E-495A-8858-EF07F8783EE4}1.9.0027.06.1.7600.2.00010300.0.0.003x64*****-*****-*****-*****-8B9XJ00359-OEM-9801872-193488S-1-5-21-612330498-3168683927-2105089579GatewayDX4831American Megatrends Inc.P01-A020091117000000.000000+0001AB83607018400FC04090409Pacific Standard Time(GMT-08:00)03ACRSYSACRPRDCT100100Microsoft Office Professional Plus 20071252211DF14E7ED86eI5GFGia3PJbsVdMYxU1aBMqiKU=89409-707-1191745-6506214 Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows® 7, HomePremium edition Description: Windows Operating System - Windows® 7, OEM_COA_SLP channel Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00196-018-719348-02-1033-7600.0000-2702011 Installation ID: 021326147440756046311422222402909180533503050062964256 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 8B9XJ License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 5/23/2012 12:53:04 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAonZ6gSB1CIX4c0LI+PkAa6TABNbYtVxd OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ACRSYS APIC1654 FACP ACRSYS FACP1654 HPET ACRSYS OEMHPET MCFG ACRSYS OEMMCFG SLIC ACRSYS ACRPRDCT OEMB ACRSYS OEMB1654 GSCI ACRSYS GMCHSCI AWMI ACRSYS OEMB1654 SSDT DpgPmm CpuPm I am unsure of where to go from here, and am needing to install .NET Framework 4 for a program I need to run. Thank you, and i look forward to your responses View the thread

Hello, I keep trying to install .net Framework 4 and it keeps coming up with the following message: .NET Framework 4 has not been installed because: HRESULT 0xc8000247 I have tried numerous times with the same result. I also am unable to get windows update to update my machine at all. I ran the Microsoft Genuine Advantage Diagnostic Tool and came up with the following result: Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-HFPYD-TP34V-8B9XJ Windows Product Key Hash: vgPvnP5nDzfzIrOpi8Xg2HMw3oc= Windows Product ID: 00359-OEM-9801872-19348 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7600.2.00010300.0.0.003 ID: {FAF28C1A-A27E-495A-8858-EF07F8783EE4}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7600.win7_rtm.090713-1255 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Professional Plus 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible MSIE 8.0 Win32) Default Browser: C:Program Files (x86)Mozilla Firefoxfirefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:Windowssystem32watwatadminsvc.exe[Hr = 0x80070003] File Mismatch: C:Windowssystem32watnpwatweb.dll[Hr = 0x80070003] File Mismatch: C:Windowssystem32watwatux.exe[Hr = 0x80070003] File Mismatch: C:Windowssystem32watwatweb.dll[Hr = 0x80070003] File Mismatch: C:Windowssystem32sppobjs.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32sppc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppwinob.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32slc.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32slcext.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32slui.exe[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32sppsvc.exe[6.1.7600.16385], Hr = 0x80092003 File Mismatch: C:Windowssystem32driversspsys.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:Windowssystem32driversspldr.sys[6.1.7127.0], Hr = 0x80092003 File Mismatch: C:Windowssystem32systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100 File Mismatch: C:Windowssystem32user32.dll[6.1.7600.16385], Hr = 0x800b0100 Other data--> Office Details: {FAF28C1A-A27E-495A-8858-EF07F8783EE4}1.9.0027.06.1.7600.2.00010300.0.0.003x64*****-*****-*****-*****-8B9XJ00359-OEM-9801872-193488S-1-5-21-612330498-3168683927-2105089579GatewayDX4831American Megatrends Inc.P01-A020091117000000.000000+0001AB83607018400FC04090409Pacific Standard Time(GMT-08:00)03ACRSYSACRPRDCT100100Microsoft Office Professional Plus 20071252211DF14E7ED86eI5GFGia3PJbsVdMYxU1aBMqiKU=89409-707-1191745-6506214 Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7600.16385 Name: Windows® 7, HomePremium edition Description: Windows Operating System - Windows® 7, OEM_COA_SLP channel Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00196-018-719348-02-1033-7600.0000-2702011 Installation ID: 021326147440756046311422222402909180533503050062964256 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 8B9XJ License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 5/23/2012 12:53:04 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEAAwABAAEAAAACAAAAAQABAAEAonZ6gSB1CIX4c0LI+PkAa6TABNbYtVxd OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC ACRSYS APIC1654 FACP ACRSYS FACP1654 HPET ACRSYS OEMHPET MCFG ACRSYS OEMMCFG SLIC ACRSYS ACRPRDCT OEMB ACRSYS OEMB1654 GSCI ACRSYS GMCHSCI AWMI ACRSYS OEMB1654 SSDT DpgPmm CpuPm I am unsure of where to go from here, and am needing to install .NET Framework 4 for a program I need to run. Thank you, and i look forward to your responses View the thread