Flaw with Vista ... but nobody seems to care

D

dennis@home

"doon" <doon.2yptfe@DoNotSpam.com> wrote in message
news:doon.2yptfe@DoNotSpam.com...

>
> And yes, I am avoiding Uniblue ... along with not using Disk Cleanup
> ever again until I read that Vista has addressed the issue. There is
> obviously some flaw within Vista as related to various other user
> programs in my case Uniblue. So while others herein are caustic
> toward it, I have used it for quite some time under the XP system and
> never once had a problem like this and was very pleased during this
> usage with how it improved my computer's XP Pro installation.


Do you not understand that Vista is /different/ to XP.
If you use an XP system utility it will break vista (yes Adam I am aware
that some don't before you start).
Its like using a windows 98 utility on XP and expecting it to work.
Vista is not the problem it is the utility you chose to use.
If you want it then upgrade to version 2 that claims to work with Vista.

> What would be nice is if there was a way to report it directly to MS
> rather than having to utilize the out-sourced people over in India who,
> obviously, prefer to not be involved in a complicated situation.
> Unfortunately, in going thru MS's contact buttons, that is where one
> winds up.
> doon


Report what? the fact that a user using system tools intended for a
/different/ operating system can screw it up?
I think they are well aware of that.. they issue enough warnings not to do
it (or maybe not enough in this case).
 
J

Jupiter Jones [MVP]

Are you sure it is an exact quote?
If so their they need to get someone else to write since the
capitalization and possibly other grammatical errors abound.

Contact Microsoft:
mswish@microsoft.com
And:
http://feedback.windowsvista.micros...kurl=http://support.microsoft.com/gp/cp_vista


--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"doon" <doon.2yptfe@DoNotSpam.com> wrote in message
news:doon.2yptfe@DoNotSpam.com...
>
> Thanks for the input JJ. I appreciate it and agree with much of
> it.
>
> But regarding -"What you quoted is certainly not from Microsoft and
> I
> doubt it is an exact quote from Uniblue or any reputable
> organization."-, it is a precise cut-n-paste section direct from
> Uniblue's web site (as was my other reference that was pasted).
> Also,
> as I advised in a more recent post, I am now back to it being
> totally a
> flaw somehow with Vista.
>
> Why? Do a google on 'per user archived' or 'per user queued' ...
> phrases that pop up inside Disk Cleanup's listing ... and there will
> be
> many postings addressing the precise problem ... all presumably
> non-Uniblue associated, but the posters particular computer which
> undoubtedly do not all have Uniblue ... in that none of them
> mentioned
> as I have. Many blogs and forum scattered all about the web.
>
> And yes, I am avoiding Uniblue ... along with not using Disk Cleanup
> ever again until I read that Vista has addressed the issue. There
> is
> obviously some flaw within Vista as related to various other user
> programs in my case Uniblue. So while others herein are caustic
> toward it, I have used it for quite some time under the XP system
> and
> never once had a problem like this and was very pleased during this
> usage with how it improved my computer's XP Pro installation.
>
> What would be nice is if there was a way to report it directly to MS
> rather than having to utilize the out-sourced people over in India
> who,
> obviously, prefer to not be involved in a complicated situation.
> Unfortunately, in going thru MS's contact buttons, that is where one
> winds up.
> doon
>
>
> --
> doon
> ------------------------------------------------------------------------
> doon's Profile: http://forums.techarena.in/member.php?userid=33251
> View this thread: http://forums.techarena.in/showthread.php?t=835915
>
> http://forums.techarena.in
 
D

doon

DUH!!!
What are you posting about! It's obvious you have not read the posts.
I clearly provided the data from their site that they, Uniblue, reflect
the program (Suite version) is Vista grade which, along with MS
certification, seems solid evidence IMO. I am certain that MS would
not allow that certification to be posted if not warranted and
approved.

Nor have you read the postings where I state that based on further
research, while Uniblue, when installed but not activated, did in fact
cause the -error reporting folders- to pop up in Cleanup Disk, it is no
longer on my radar based on further research results.

And that, based on many other Vista users out there who have posted on
web declaring same experiences ... *_solely__*Vista related ... also
with Cleanup Disk designated folders, it is clear that Vista does
appear to have a flaw associated with Disk Cleanup but is not being
acknowledged by MS as evidenced by their failure to respond and
investigate the report that was filed.
Scheesh!!!!


dennis@home3241617 Wrote:
> "doon" <doon.2yptfe@DoNotSpam.com> wrote in message
> news:doon.2yptfe@DoNotSpam.com...
>
> Do you not understand that Vista is /different/ to XP.
> If you use an XP system utility it will break vista (yes Adam I am
> aware
> that some don't before you start).
> Its like using a windows 98 utility on XP and expecting it to work.
> Vista is not the problem it is the utility you chose to use.
> If you want it then upgrade to version 2 that claims to work with
> Vista.
>
> > What would be nice is if there was a way to report it directly to MS

>
>
> Report what? the fact that a user using system tools intended for a
> /different/ operating system can screw it up?
> I think they are well aware of that.. they issue enough warnings not to
> do
> it (or maybe not enough in this case).



--
doon
------------------------------------------------------------------------
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View this thread: http://forums.techarena.in/showthread.php?t=835915

http://forums.techarena.in
 
C

Charlie Wilkes

On Sat, 20 Oct 2007 04:12:18 +0530, doon wrote:

> DUH!!!
> What are you posting about! It's obvious you have not read the posts. I
> clearly provided the data from their site that they, Uniblue, reflect
> the program (Suite version) is Vista grade which, along with MS
> certification, seems solid evidence IMO. I am certain that MS would
> not allow that certification to be posted if not warranted and approved.
>
> Nor have you read the postings where I state that based on further
> research, while Uniblue, when installed but not activated, did in fact
> cause the -error reporting folders- to pop up in Cleanup Disk, it is no
> longer on my radar based on further research results.
>
> And that, based on many other Vista users out there who have posted on
> web declaring same experiences ... *_solely__*Vista related ... also
> with Cleanup Disk designated folders, it is clear that Vista does appear
> to have a flaw associated with Disk Cleanup but is not being
> acknowledged by MS as evidenced by their failure to respond and
> investigate the report that was filed. Scheesh!!!!


Frustrating, isn't it? You have encountered the same pathology that has
infuriated many other visitors to this group. These "MVP" people are
intellectual lapdogs, made so (apparently) by flattery in the form of a
certificate or some other token of recognition from Microsoft. They
attribute any and all Vista problems to user error, 3d party software or
drivers, or faulty hardware. There are one or two really sharp ones who
aren't like that, but they don't post very often.

I can't solve your problem, but you have my condolences for running up
against this bunch of knuckleheads.

Charlie
 
J

Jupiter Jones [MVP]

Read the thread.
Problem appears when 3rd party program is added and goes as it goes.
OP has contacted manufacturer but has not heard back.

However don't let facts get in the way of you prejudices.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"Charlie Wilkes" <charlie_wilkes@users.easynews.com> wrote in message
news:pan.2007.10.20.04.27.34@users.easynews.com...
> Frustrating, isn't it? You have encountered the same pathology that
> has
> infuriated many other visitors to this group. These "MVP" people
> are
> intellectual lapdogs, made so (apparently) by flattery in the form
> of a
> certificate or some other token of recognition from Microsoft. They
> attribute any and all Vista problems to user error, 3d party
> software or
> drivers, or faulty hardware. There are one or two really sharp ones
> who
> aren't like that, but they don't post very often.
>
> I can't solve your problem, but you have my condolences for running
> up
> against this bunch of knuckleheads.
>
> Charlie
 
C

Charlie Tame

Charlie Wilkes wrote:
> On Sat, 20 Oct 2007 04:12:18 +0530, doon wrote:
>
>> DUH!!!
>> What are you posting about! It's obvious you have not read the posts. I
>> clearly provided the data from their site that they, Uniblue, reflect
>> the program (Suite version) is Vista grade which, along with MS
>> certification, seems solid evidence IMO. I am certain that MS would
>> not allow that certification to be posted if not warranted and approved.



What site, what is the URL of the site you are talking about?

Any damned fool can copy the MS Partner logo and stick it on a website,
it may take MS months to have something removed by litigation, years or
never at all if in another country.
 
A

Adam Albright

On Fri, 19 Oct 2007 22:44:10 -0600, "Jupiter Jones [MVP]"
<jones_jupiter@hotnomail.com> wrote:

>Read the thread.
>Problem appears when 3rd party program is added and goes as it goes.
>OP has contacted manufacturer but has not heard back.
>
>However don't let facts get in the way of you prejudices.


You never do. Are you leading by example?
 
D

doon

You sure hit the nail on the head Charlie. Frustration is a mild
response.

The evidence is (IMO) clear to what I posted but seems that it is not
being absorbed. I have posted references to prior postings *within
this forum* along with urls plus urls of the original 'suspect'
program ... to no avail in several instances.

Referred to doing google search, even provided key words, if need
further corroboration ... again to no avail, with ... as you imply ...
caustic and snide remarks instead. None of which have convinced me
otherwise in my opinion ... MS has a flaw.

Incidentally I 'think' I may have found a reference to a couple of not
too visible MS 'updates', not detected in the normal update process,
that from the descriptive wordage seem to possibly address the issue
that being the Error Reporting process (also highlighted in one of my
posts). Which, by the way, has now been disabled in my Vista
installation. I've just downloaded these and will be installing them
shortly and then running a test as I did before.

Your post, and a couple of other's within this thread, were well
received. Now if only MS would respond to my email request for a
department to contact. Got an email from them tonite inviting me to
join one of their research panels which I responded not interested at
this time ... and in the response, requested the sender provide a
department email address to be contacted. Keeping fingers crossed.
(-
doon


Charlie Wilkes3242435 Wrote:
> On Sat, 20 Oct 2007 04:12:18 +0530, doon wrote:
> Frustrating, isn't it? You have encountered the same pathology that
> has
> infuriated many other visitors to this group. These "MVP" people are
> intellectual lapdogs, made so (apparently) by flattery in the form of
> a
> certificate or some other token of recognition from Microsoft. They
> attribute any and all Vista problems to user error, 3d party software
> or
> drivers, or faulty hardware. There are one or two really sharp ones
> who
> aren't like that, but they don't post very often.
>
> I can't solve your problem, but you have my condolences for running up
> against this bunch of knuckleheads.
>
> Charlie



--
doon
------------------------------------------------------------------------
doon's Profile: http://forums.techarena.in/member.php?userid=33251
View this thread: http://forums.techarena.in/showthread.php?t=835915

http://forums.techarena.in
 
C

Charlie Wilkes

On Sat, 20 Oct 2007 00:32:59 -0500, Adam Albright wrote:
>
> Worse their favorite pastime was to lie in wait for some "newbie" to
> visit the group and ask a question. This group of bozos would jump all
> over the guy and do the same stupid things the MVP and fanboy crowd do
> here, but worse in they would unasked visit the person's web site then
> take the URL and run it through a HTML Validator and then post the
> errors it found in the newsgroup and then make fun of the newbie.


Yeah. The same thing happens in the pet newsgroups. A newbie will
innocently post some questions or comments relating to his/her cat, and
the resident cat ladies will look for an excuse to find fault... you
should have taken your cat to the vet, you shouldn't let your cat go
outside, you are an ANIMAL ABUSER!

It's just human nature I guess. But I would think Microsoft might want
to put one or two bona fides on this group, to really try to help with
the technical problems. These pseudo-experts are perceived as having a
Microsoft imprimatur because of the "MVP" tag, but they are further
antagonizing Microsoft customers who are already frustrated. That's bad
for the shareholders.

Charlie
 
C

Chris Game

On Sat, 20 Oct 2007 07:57:48 GMT, Charlie Wilkes wrote:

> It's just human nature I guess. But I would think Microsoft might
> want to put one or two bona fides on this group, to really try to
> help with the technical problems. These pseudo-experts are
> perceived as having a Microsoft imprimatur because of the "MVP"
> tag, but they are further antagonizing Microsoft customers who
> are already frustrated. That's bad for the shareholders.


On the other hand it advice on here is free. Paid for support is
available from your machine supplier or Microsoft (subject to
contract). There are a lot of posts on here, is it reasonable for a
MVP to follow up, through many posts, an individual query? That's
time that could be spent on solving many other (easier!) issues.


--
Chris Game

"Some software or hardware problem no doubt," -- Grimly Fiendish
 
D

dennis@home

"Charlie Wilkes" <charlie_wilkes@users.easynews.com> wrote in message
news:pan.2007.10.20.04.27.34@users.easynews.com...
> On Sat, 20 Oct 2007 04:12:18 +0530, doon wrote:
>
>> DUH!!!
>> What are you posting about! It's obvious you have not read the posts. I
>> clearly provided the data from their site that they, Uniblue, reflect
>> the program (Suite version) is Vista grade which, along with MS
>> certification, seems solid evidence IMO. I am certain that MS would
>> not allow that certification to be posted if not warranted and approved.
>>
>> Nor have you read the postings where I state that based on further
>> research, while Uniblue, when installed but not activated, did in fact
>> cause the -error reporting folders- to pop up in Cleanup Disk, it is no
>> longer on my radar based on further research results.
>>
>> And that, based on many other Vista users out there who have posted on
>> web declaring same experiences ... *_solely__*Vista related ... also
>> with Cleanup Disk designated folders, it is clear that Vista does appear
>> to have a flaw associated with Disk Cleanup but is not being
>> acknowledged by MS as evidenced by their failure to respond and
>> investigate the report that was filed. Scheesh!!!!

>
> Frustrating, isn't it? You have encountered the same pathology that has
> infuriated many other visitors to this group.


It is damn frustrating doon keeps saying he has things like uniblue registry
booster and not uniblue registery booster 2.
They are *different* one says it works with vista the other doesn't.

So to clear this up once and for all..

doon..

do you have registry booster 2 or registry booster?
are you sure you have the vista compatible ones as they have not been out
long?

>These "MVP" people are
> intellectual lapdogs, made so (apparently) by flattery in the form of a
> certificate or some other token of recognition from Microsoft.


BTW I am in no way associated with M$ so you can't put anything I say down
to M$ whatever crazy Adam says.

> They
> attribute any and all Vista problems to user error, 3d party software or
> drivers, or faulty hardware. There are one or two really sharp ones who
> aren't like that, but they don't post very often.


From what I have seen most of the problems are user misunderstandings, third
party stuff that should never be on sale and personal dislike of the way
some things are different. Which incidently they have been helped out with
by various people here.

> I can't solve your problem, but you have my condolences for running up
> against this bunch of knuckleheads.


I can see that your contribution will help no end.
 
A

Adam Albright

On Sat, 20 Oct 2007 07:57:48 GMT, Charlie Wilkes
<charlie_wilkes@users.easynews.com> wrote:

>On Sat, 20 Oct 2007 00:32:59 -0500, Adam Albright wrote:
>>
>> Worse their favorite pastime was to lie in wait for some "newbie" to
>> visit the group and ask a question. This group of bozos would jump all
>> over the guy and do the same stupid things the MVP and fanboy crowd do
>> here, but worse in they would unasked visit the person's web site then
>> take the URL and run it through a HTML Validator and then post the
>> errors it found in the newsgroup and then make fun of the newbie.

>
>Yeah. The same thing happens in the pet newsgroups. A newbie will
>innocently post some questions or comments relating to his/her cat, and
>the resident cat ladies will look for an excuse to find fault... you
>should have taken your cat to the vet, you shouldn't let your cat go
>outside, you are an ANIMAL ABUSER!
>
>It's just human nature I guess. But I would think Microsoft might want
>to put one or two bona fides on this group, to really try to help with
>the technical problems. These pseudo-experts are perceived as having a
>Microsoft imprimatur because of the "MVP" tag, but they are further
>antagonizing Microsoft customers who are already frustrated. That's bad
>for the shareholders.
>

You are right of course. Being a Microsoft stockholder I don't like
what the MVP gang has done to tarnish Microsoft's already less than
stellar reputation. At least the stock pushed through $31, but with
Friday's stock market crash didn't last long. :-(
 
A

Adam Albright

On Sat, 20 Oct 2007 11:59:41 +0100, Chris Game <chrisgame@example.net>
wrote:

>On Sat, 20 Oct 2007 07:57:48 GMT, Charlie Wilkes wrote:
>
>> It's just human nature I guess. But I would think Microsoft might
>> want to put one or two bona fides on this group, to really try to
>> help with the technical problems. These pseudo-experts are
>> perceived as having a Microsoft imprimatur because of the "MVP"
>> tag, but they are further antagonizing Microsoft customers who
>> are already frustrated. That's bad for the shareholders.

>
>On the other hand it advice on here is free. Paid for support is
>available from your machine supplier or Microsoft (subject to
>contract). There are a lot of posts on here, is it reasonable for a
>MVP to follow up, through many posts, an individual query? That's
>time that could be spent on solving many other (easier!) issues.


That isn't it. As I always preface any comments I make about MVPs in
general I remind people there are some good ones, but they don't post
very much to this newsgroup. Those that do are often condescending,
rude, clueless, have laughingly low technical knowledge and tend to
pontificate and for the most odd reason seem to need to worship
Microsoft. That isn't "helping" in anybody's book.

As far as Microsoft's policy of rarely showing up, that's disgraceful.
Microsoft is rolling in cash. They could well afford to have actual
technically qualified employees respond in newsgroups instead of a
bunch of worshipers that let some MVP certificate go to their head.
Many companies large and small on both the hardware and software side
use paid employees to provide actual support which has often been
moved to forums, being that newsgroups like this are old news and a
relic of the past. Others have gone the online chat route. Microsoft
does next to nothing in the way of free support leaving it to MVPs
that often give lame answers and if correct ones usually the cookie
cutter variety. Hint: Anybody can copy and paste. That seems to be a
MVP specialty. Sorry, I'm not impressed.
 
M

MICHAEL

* Adam Albright:
> On Sat, 20 Oct 2007 07:57:48 GMT, Charlie Wilkes
> <charlie_wilkes@users.easynews.com> wrote:
>
>> On Sat, 20 Oct 2007 00:32:59 -0500, Adam Albright wrote:
>>> Worse their favorite pastime was to lie in wait for some "newbie" to
>>> visit the group and ask a question. This group of bozos would jump all
>>> over the guy and do the same stupid things the MVP and fanboy crowd do
>>> here, but worse in they would unasked visit the person's web site then
>>> take the URL and run it through a HTML Validator and then post the
>>> errors it found in the newsgroup and then make fun of the newbie.

>> Yeah. The same thing happens in the pet newsgroups. A newbie will
>> innocently post some questions or comments relating to his/her cat, and
>> the resident cat ladies will look for an excuse to find fault... you
>> should have taken your cat to the vet, you shouldn't let your cat go
>> outside, you are an ANIMAL ABUSER!
>>
>> It's just human nature I guess. But I would think Microsoft might want
>> to put one or two bona fides on this group, to really try to help with
>> the technical problems. These pseudo-experts are perceived as having a
>> Microsoft imprimatur because of the "MVP" tag, but they are further
>> antagonizing Microsoft customers who are already frustrated. That's bad
>> for the shareholders.
>>

> You are right of course. Being a Microsoft stockholder I don't like
> what the MVP gang has done to tarnish Microsoft's already less than
> stellar reputation. At least the stock pushed through $31, but with


> Friday's stock market crash didn't last long. :-(


Crash? A true "crash" just had an anniversary.

Monday, October 19, 1987, the DJIA fell 22.6%.
That would be about 3,000 points in today's market.

http://en.wikipedia.org/wiki/Black_Monday_(1987)

http://money.cnn.com/2007/10/16/markets/stocks_moderncrash/index.htm?postversion=2007101809


-Michael
 
F

Frank

Adam Albright wrote:

>
> That isn't it. As I always preface any comments I make about MVPs in
> general I remind people there are some good ones, but they don't post
> very much to this newsgroup. Those that do are often condescending,
> rude, clueless, have laughingly low technical knowledge and tend to
> pontificate and for the most odd reason seem to need to worship
> Microsoft. That isn't "helping" in anybody's book.



You arrogant, condescending POS! That's exactly what you always do to
others.
You are the best example of a bad example I've ever seen.
Frank
 
J

Jupiter Jones [MVP]

What has the manufacturer of the 3rd party program had to say?

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"doon" <doon.2yqtje@DoNotSpam.com> wrote in message
news:doon.2yqtje@DoNotSpam.com...
>
> You sure hit the nail on the head Charlie. Frustration is a mild
> response.
>
> The evidence is (IMO) clear to what I posted but seems that it is
> not
> being absorbed. I have posted references to prior postings *within
> this forum* along with urls plus urls of the original 'suspect'
> program ... to no avail in several instances.
>
> Referred to doing google search, even provided key words, if need
> further corroboration ... again to no avail, with ... as you imply
> ...
> caustic and snide remarks instead. None of which have convinced me
> otherwise in my opinion ... MS has a flaw.
>
> Incidentally I 'think' I may have found a reference to a couple of
> not
> too visible MS 'updates', not detected in the normal update process,
> that from the descriptive wordage seem to possibly address the
> issue
> that being the Error Reporting process (also highlighted in one of
> my
> posts). Which, by the way, has now been disabled in my Vista
> installation. I've just downloaded these and will be installing
> them
> shortly and then running a test as I did before.
>
> Your post, and a couple of other's within this thread, were well
> received. Now if only MS would respond to my email request for a
> department to contact. Got an email from them tonite inviting me to
> join one of their research panels which I responded not interested
> at
> this time ... and in the response, requested the sender provide a
> department email address to be contacted. Keeping fingers crossed.
> (-
> doon
 
D

doon

FOR THE UMPTEENTH TIME, I AM USING THE *SUITE *VERSION. I DON'T RECALL
*EVER *INDICATING THAT I HAVE JUST THE 'BOOSTER' . SUITE IS, AS I
POSTED, THE 3 PROGRAM VERSION COMBINED INTO ONE !!


dennis@home3242827 Wrote:
>
> It is damn frustrating doon keeps saying he has things like uniblue
> registry
> booster and not uniblue registery booster 2.
> They are *different* one says it works with vista the other doesn't.
>
> So to clear this up once and for all..
>
> doon..
>
> do you have registry booster 2 or registry booster?
> are you sure you have the vista compatible ones as they have not been
> out
> long?
>



--
doon
------------------------------------------------------------------------
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View this thread: http://forums.techarena.in/showthread.php?t=835915

http://forums.techarena.in
 
D

doon

JJ: So far, according to an 'Andy' there, the indication is that there
is no problem between their program (Suite version) and MS.

FYI, this morning sat down and methodically did a process that has
further convinced me the flaw is within Vista.

OH!! Before that, let me restate a posting I made last nite in which I
referred to a couple of 'possible' updates that I was under the
assumption were not openly provided by MS. In fact they are, and my
update record process had already installed them. It was just that,
during my googling, they popped up and their verbage referred to the
aforementioned suspect, Error Reporting process that MS has
implemented.

Now, back to today. As previously stated, I disabled a day or so ago
the MS Error Reporting function. But last nite, realized that I had
not run any tests since then. So this morning, while monitoring my
Disk Cleanup results constantly before doing ANYTHING, I once again
installed the Suite version and, to make a long process short, never
once detected the same results in Disk Cleanup that I ORIGINALLY posted
about. No 'Per user...' no 'System archived/queued ...' whatsoever !!!


Just to reinterate, this was WITH the program installed that other
posters within this thread are blasting.

As a result my computer is now free of what the vendor discusses, and
is showing an improvement in performance ... not that much to be
honest, but enough to notice.

I think I may follow up with my contact with 'Andy' telling him my
latest test results, and see if he is aware of any conflict with any
programs ... AS THE GOOGLE SEARCH DISPLAYS ... in regards to the Error
Reporting function of Vista.

Also for FYI, would like to repost another succient point that others
are ignoring that being that with XP, and many months of using this
series of programs, absolutely nothing happened to disable ALL my
programs ... as Vista's Error Reporting has.

Again, thanks for your input and following the thread....
doon


'Jupiter Jones [MVP Wrote:
> 3243315']What has the manufacturer of the 3rd party program had to say?



--
doon
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D

dennis@home

"doon" <doon.2yrqvd@DoNotSpam.com> wrote in message
news:doon.2yrqvd@DoNotSpam.com...
>
> FOR THE UMPTEENTH TIME, I AM USING THE *SUITE *VERSION. I DON'T RECALL
> *EVER *INDICATING THAT I HAVE JUST THE 'BOOSTER' . SUITE IS, AS I
> POSTED, THE 3 PROGRAM VERSION COMBINED INTO ONE !!
>


There was a suit version for XP.
But as you don't care then I won't bother either.
Just reinstall vista and throw the damn software away.
 
C

Charlie Wilkes

On Sat, 20 Oct 2007 11:59:41 +0100, Chris Game wrote:

> On Sat, 20 Oct 2007 07:57:48 GMT, Charlie Wilkes wrote:
>
>> It's just human nature I guess. But I would think Microsoft might want
>> to put one or two bona fides on this group, to really try to help with
>> the technical problems. These pseudo-experts are perceived as having a
>> Microsoft imprimatur because of the "MVP" tag, but they are further
>> antagonizing Microsoft customers who are already frustrated. That's
>> bad for the shareholders.

>
> On the other hand it advice on here is free. Paid for support is
> available from your machine supplier or Microsoft (subject to contract).
> There are a lot of posts on here, is it reasonable for a MVP to follow
> up, through many posts, an individual query? That's time that could be
> spent on solving many other (easier!) issues.
>

From what I can see, these MVPs are pretty useless. Once in awhile they
can solve a technical problem. Most of the time they don't have a clue,
but rather than admit that, they blame the user, 3d party drivers, etc.
The most annoying response of all is when they say, "I've been using
Vista for a year and I don't have that problem," implying that the guy
with the problem is imagining things.

Of course Microsoft is not obligated to provide free support in this
forum, but I would think their people might be concerned when frustrated
Vista users meet with an unpleasant response from someone who claims to
have a Microsoft credential, i.e., MVP.

Charlie
 
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