Explorer caused an invalid page fault...

M

Mary

To answer your following questions:
Performed all Windows updates- yes
Which version of IE- 6
Found installation disk?-yes but I can't locate the product #
And I promise to run scan disk & defrag on a regular bases.

Test Performed:
d:\dir/s win98*.cab
I located the cab files in the "D" directory there are 55 cab files. [let
me know if you want more details on the cab files]
dir/s ie6setup.exe [system response]
directory of c:\ progra~1\ intern~1
IE6SETUP EXE 490,608 08-17-03 6:59p
1 file 490,608 bytes
Directory of c:\windows\window~1

Could you give me the command to seach further, sinch IE6 is not found in
the Windows update setup file? I'm not sure which folder I should seach in.
--
Mary


"Gary S. Terhune" wrote:

> OK. Looks good, except it would appear that you seldom restart your
> computer, judging by the dates of the Registry Backups (RB*.CAB files.)
> They're useless. You need to add a scheduled task for SCANREGW when we get
> you fixed up.
>
> Was your system fully up to date at Windows Updates? In particular, is IE
> version 6.1 and up to date? If you know? Also, did you come up with a
> Windows 98 installation CD? If not, go back to the Command Prompt and do:
>
> dir /s win98*.cab
>
> If several dozen show up, those are your Windows 98 installation files. Note
> the directory.
>
> But at this moment, the installation files for your current version of IE
> are what you need. So, run this command to see if they're there:
>
> dir /s ie6setup.exe
>
> With any luck, that will show up in a folder called "Windows Update Setup
> Files". If nothing shows up, skip down to the next section that starts, "If
> you didn't find ie6setup.exe." If the file shows up but not in that folder,
> then please run:
>
> cd "full path to folder where ie6setup.exe showed up" (quotation marks are
> required.)
>
> Example:
> cd "c:\windows\folder where file showed up"
>
> Don't bother to list all the files, but there should be several CAB files
>
> If you didn't find ie6setup.exe, do the following:
>
> dir /s /v iexplore.exe
>
> Report all the data presented. I have to flatten this Win98 system and
> install a new one. Was playing around with too much garbage and managed to
> hose it. (Actually, I was trying to upgrade it to Windows 2000, but
> something about the hardware made that unworkable.) Anyway, I don't wan to
> give any further instruction until I get that done, which should be later
> tonight or by tomorrow evening (I'm out all day tomorrow, I think. Not sure
> yet.)
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> http://grystmill.com
>
> "Mary" <Mary@discussions.microsoft.com> wrote in message
> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
> > Here is the report from the command prompts:
> > Explorer.exe= 180,224 04-23-99 10:22P
> > Explorer.scf= 80 04-23-99 10:22P
> > 2 files(s) 180,304 bytes
> >
> > RB Files:
> > <DIR> 01-18-00 7:05a
> > <DIR> 01-18-00 7:05a
> > RB BAD CAB 3,048,624 05-31-05 10:42p
> > RB 004 CAB 3,444,463 06-18-08 10:42a
> > RB 002 CAB 3,441,914 06-22-08 3:41a
> > RB 005 CAB 3,443,209 06-21-08 7:34a
> > RB 001 CAB 3,442,594 07-01-08 2:01a
> > RB 003 CAB 3,446,935 07-26-08 1:38a
> > 6 files(s) 20,267,739 bytes
> > 2 dir(s) 15,509.38 mb free
> >
> > I hope this is exactly what you need.
> >
> > Thank you,
> > Mary
> >
> >
> > "Gary S. Terhune" wrote:
> >
> >> OK. First, you know how to get to the Command Prompt Only prompt using
> >> the
> >> Ctrl or F8 keys? Use either one, not both, and simply tap it about once
> >> per
> >> second as the system boots up until a Startup Menu appears. If you can do
> >> that, great. If you can't access the Startup Menu, you'll need a Windows
> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have the
> >> Startup
> >> floppy disk, go to another computer and download a disk creator from
> >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows 98SE
> >> OEM
> >> (I don't think we need the one with no RAM drive.) It's an EXE file that
> >> you
> >> run to create the bootable floppy disk.
> >>
> >> Once you have either gotten to the Startup Menu where you can choose
> >> Command
> >> Prompt Only, or have obtained a Startup Disk, then let's see, first, what
> >> you have already on your system. Run the following two commands. If
> >> you're
> >> doing this from the floppy boot, then you need to first change to C:\ by
> >> typing in C: (C + Colon) then <Enter>:
> >>
> >> dir /s explorer.*
> >> dir /s /ah explorer.*
> >>
> >> Each command will take some time to complete. You'll immediately get a
> >> two-line description of the Volume. and then as the results are found
> >> they
> >> will be listed. But you want to watch the blinking cursor. When it is
> >> finished searching out the files, you will get a "Total Files Listed"
> >> report
> >> and then the cursor will once again be following C:\>. Report back here
> >> with
> >> the specifics of the file(s) found. For instance, this is what I get with
> >> the first command:
> >>
> >> Volume in drive C is WIN98SE (which is the name of my C:\ partition.)
> >> Volume Serial Number is D431-0200
> >>
> >> (here's where the file is found and listed)
> >> Directory of C:\WINDOWS
> >>
> >> EXPLORER.EXE 180,224 04-23-99 10:22p
> >> EXPLORER.SCF 80 04-23-99 10:22p
> >> 2 file(s) 180,304 bytes
> >>
> >> (final report)
> >> Total files listed:
> >> 2 file(s) 180,304 bytes
> >> 0 dir(s) 10,544.17 MB free
> >> C:\>
> >>
> >> I don't care about the first part (Volume), nor the final report. I just
> >> want everything in between (the stuff between my parenthetical notes.)
> >> And
> >> you don't have to make it look like I did (the way it looks on the
> >> screen),
> >> just keep the lines separate. The second command is simply to see if
> >> there
> >> are any Hidden copies.
> >>
> >> I also want you do the following commands:
> >>
> >> md c:\regback
> >> copy c:\windows\sysbckup\rb*.cab c:\regback
> >> cd regback
> >> dir
> >>
> >> Give me all the data presented for the RB files. Don't need the other
> >> info.
> >>
> >> --
> >> Gary S. Terhune
> >> MS-MVP Shell/User
> >> http://grystmill.com
> >>
> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> news:826E95C8-2A23-48B7-9793-D5DE036D2850@microsoft.com...
> >> > Sorry, selecting the winkey doesn't work. If you wish to use command
> >> > prompts, I've done it before, a little rusty but I will follow your
> >> > instructions. My CPU is about 4 or 5 years old.
> >> > "Gary S. Terhune" wrote:
> >> >
> >> >> Only a Windows 98 CD will do, and it has to be the right version,
> >> >> Original
> >> >> or Second Edition. An XP disk is worthless for your needs, don't
> >> >> bother
> >> >> with
> >> >> it. But if getting a Win98 disc of the proper version is not possible
> >> >> for
> >> >> you, then there are still other ways to accomplish the fix, whatever
> >> >> it
> >> >> turns out to be. At the moment the goal is to inspect the system to
> >> >> see
> >> >> if
> >> >> there's anything to indicate any maliciousness at play here, which is
> >> >> one
> >> >> of
> >> >> the distinct possibilities, or if it's just a messed up file or what.
> >> >> We
> >> >> need to inspect the file system to do that. We don't even know yet
> >> >> what
> >> >> is
> >> >> wrong, and until we do it's foolish to do more than speculate on
> >> >> possible
> >> >> courses of action.
> >> >>
> >> >> Right now, I need to know if it's possible to do ANYTHING in Windows,
> >> >> which
> >> >> brings me to my previous question. Does WinKey-R bring up a Run box,
> >> >> or
> >> >> is
> >> >> your system old enough (and well-cared for enough) that your keyboard
> >> >> doesn't have that WinKey? Because if we can't do what we need to do in
> >> >> Windows, then it will have to be all Command Prompt stuff, which is
> >> >> more
> >> >> complicated and scary, unless you're experienced in command-line
> >> >> procedures,
> >> >> in which case we could just skip straight to that. It's just a LOT
> >> >> more
> >> >> time
> >> >> consuming and will require a lot more back & forth discussion.
> >> >>
> >> >> --
> >> >> Gary S. Terhune
> >> >> MS-MVP Shell/User
> >> >> http://grystmill.com
> >> >>
> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> >> news:4404CAD3-6FBA-460E-98EC-BC7100AA1381@microsoft.com...
> >> >> >I can't locate my Win98 upgrade disk, but I do have Windows XP
> >> >> >professional
> >> >> > installation cd. I'll try and borrow one if needed.
> >> >> > --
> >> >> > Mary
> >> >> >
> >> >> >
> >> >> > "Gary S. Terhune" wrote:
> >> >> >
> >> >> >> As Buffalo said, it's a key that is usually found between the Ctrl
> >> >> >> and
> >> >> >> Alt
> >> >> >> key, sometimes labeled 'Start", usually just has the "flying
> >> >> >> windows"
> >> >> >> logo.
> >> >> >>
> >> >> >> Please, while I'll be in and out, today, take this one step at a
> >> >> >> time
> >> >> >> with
> >> >> >> me. I'm not coming up with wild guesses, I'm simply trying to find
> >> >> >> out
> >> >> >> what's working and what isn't. If we run out of tricks while in
> >> >> >> Windows
> >> >> >> (or
> >> >> >> Windows Safe Mode) then we have to use Command Prompt Only (DOS)
> >> >> >> mode
> >> >> >> to
> >> >> >> analyze and repair, and that can be trickier and more tedious.
> >> >> >>
> >> >> >> While I'm here, what do you have in the way of Windows 98
> >> >> >> installation
> >> >> >> media? A standard Microsoft Windows 98 CD, or is it a "Restore" CD
> >> >> >> or
> >> >> >> what?
> >> >> >>
> >> >> >> --
> >> >> >> Gary S. Terhune
> >> >> >> MS-MVP Shell/User
> >> >> >> http://grystmill.com
> >> >> >>
> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> >> >> news:9B72F85C-0CE1-43C6-8CB0-7D0D7F3FA402@microsoft.com...
> >> >> >> > Hi Gary,
> >> >> >> >
> >> >> >> > Could you explain how to perform a WinKey-R?
> >> >> >> > --
> >> >> >> > Mary
> >> >> >> >
> >> >> >> >
> >> >> >> > "Gary S. Terhune" wrote:
> >> >> >> >
> >> >> >> >> Can you use the WinKey? Specifically, WinKey-R.
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Gary S. Terhune
> >> >> >> >> MS-MVP Shell/User
> >> >> >> >> http://grystmill.com
> >> >> >> >>
> >> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> >> >> >> news:45F98DA8-E746-4EC1-ABE0-D484FC8A56A0@microsoft.com...
> >> >> >> >> > In the normal startup, no icons or taskbar appear. I tried F3
> >> >> >> >> > and
> >> >> >> >> > there
> >> >> >> >> > was
> >> >> >> >> > no response. The screen is blank, only the background of
> >> >> >> >> > clouds
> >> >> >> >> > appear.
> >> >> >> >> > --
> >> >> >> >> > Mary
> >> >> >> >> >
> >> >> >> >> >
> >> >> >> >> > "Gary S. Terhune" wrote:
> >> >> >> >> >
> >> >> >> >> >> In a normal startup, can you use F3 to open Find>Files &
> >> >> >> >> >> Folders?
> >> >> >> >> >> If
> >> >> >> >> >> so,
> >> >> >> >> >> do
> >> >> >> >> >> a search for Explorer.exe. What do you find?
> >> >> >> >> >>
> >> >> >> >> >> --
> >> >> >> >> >> Gary S. Terhune
> >> >> >> >> >> MS-MVP Shell/User
> >> >> >> >> >> http://grystmill.com
> >> >> >> >> >>
> >> >> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> >> >> >> >> news:F16F1FCB-A87B-4043-B0BD-3FE23A9F221D@microsoft.com...
> >> >> >> >> >> > No I not that Mary, I didn't delete any files. The program
> >> >> >> >> >> > began
> >> >> >> >> >> > when
> >> >> >> >> >> > a
> >> >> >> >> >> > debugging window pop up and I clicked to close it and from
> >> >> >> >> >> > there
 
M

Mary

I performed-dir//s/v iexplore.exe [the system returned this response]
directory of c:\PROGRA~1\ INTERN~1
Filename Size Allocated Modified Accessed Attrib
IEXPLORE EXE 91,136 98,304 08-29-02 12:00a 07-30-08 A
1 file(s) 91,136 bytes
0 dir(s) 98,304 bytes allocated

Total files lised
1 files(s) 91,136 bytes
0 dir(s) 98,304 bytes allocated
15,509,38 MB free
21,992,30 MB total disk space, 29% in use


--
Mary


"Mary" wrote:

> To answer your following questions:
> Performed all Windows updates- yes
> Which version of IE- 6
> Found installation disk?-yes but I can't locate the product #
> And I promise to run scan disk & defrag on a regular bases.
>
> Test Performed:
> d:\dir/s win98*.cab
> I located the cab files in the "D" directory there are 55 cab files. [let
> me know if you want more details on the cab files]
> dir/s ie6setup.exe [system response]
> directory of c:\ progra~1\ intern~1
> IE6SETUP EXE 490,608 08-17-03 6:59p
> 1 file 490,608 bytes
> Directory of c:\windows\window~1
>
> Could you give me the command to seach further, sinch IE6 is not found in
> the Windows update setup file? I'm not sure which folder I should seach in.
> --
> Mary
>
>
> "Gary S. Terhune" wrote:
>
> > OK. Looks good, except it would appear that you seldom restart your
> > computer, judging by the dates of the Registry Backups (RB*.CAB files.)
> > They're useless. You need to add a scheduled task for SCANREGW when we get
> > you fixed up.
> >
> > Was your system fully up to date at Windows Updates? In particular, is IE
> > version 6.1 and up to date? If you know? Also, did you come up with a
> > Windows 98 installation CD? If not, go back to the Command Prompt and do:
> >
> > dir /s win98*.cab
> >
> > If several dozen show up, those are your Windows 98 installation files. Note
> > the directory.
> >
> > But at this moment, the installation files for your current version of IE
> > are what you need. So, run this command to see if they're there:
> >
> > dir /s ie6setup.exe
> >
> > With any luck, that will show up in a folder called "Windows Update Setup
> > Files". If nothing shows up, skip down to the next section that starts, "If
> > you didn't find ie6setup.exe." If the file shows up but not in that folder,
> > then please run:
> >
> > cd "full path to folder where ie6setup.exe showed up" (quotation marks are
> > required.)
> >
> > Example:
> > cd "c:\windows\folder where file showed up"
> >
> > Don't bother to list all the files, but there should be several CAB files
> >
> > If you didn't find ie6setup.exe, do the following:
> >
> > dir /s /v iexplore.exe
> >
> > Report all the data presented. I have to flatten this Win98 system and
> > install a new one. Was playing around with too much garbage and managed to
> > hose it. (Actually, I was trying to upgrade it to Windows 2000, but
> > something about the hardware made that unworkable.) Anyway, I don't wan to
> > give any further instruction until I get that done, which should be later
> > tonight or by tomorrow evening (I'm out all day tomorrow, I think. Not sure
> > yet.)
> >
> > --
> > Gary S. Terhune
> > MS-MVP Shell/User
> > http://grystmill.com
> >
> > "Mary" <Mary@discussions.microsoft.com> wrote in message
> > news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
> > > Here is the report from the command prompts:
> > > Explorer.exe= 180,224 04-23-99 10:22P
> > > Explorer.scf= 80 04-23-99 10:22P
> > > 2 files(s) 180,304 bytes
> > >
> > > RB Files:
> > > <DIR> 01-18-00 7:05a
> > > <DIR> 01-18-00 7:05a
> > > RB BAD CAB 3,048,624 05-31-05 10:42p
> > > RB 004 CAB 3,444,463 06-18-08 10:42a
> > > RB 002 CAB 3,441,914 06-22-08 3:41a
> > > RB 005 CAB 3,443,209 06-21-08 7:34a
> > > RB 001 CAB 3,442,594 07-01-08 2:01a
> > > RB 003 CAB 3,446,935 07-26-08 1:38a
> > > 6 files(s) 20,267,739 bytes
> > > 2 dir(s) 15,509.38 mb free
> > >
> > > I hope this is exactly what you need.
> > >
> > > Thank you,
> > > Mary
> > >
> > >
> > > "Gary S. Terhune" wrote:
> > >
> > >> OK. First, you know how to get to the Command Prompt Only prompt using
> > >> the
> > >> Ctrl or F8 keys? Use either one, not both, and simply tap it about once
> > >> per
> > >> second as the system boots up until a Startup Menu appears. If you can do
> > >> that, great. If you can't access the Startup Menu, you'll need a Windows
> > >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have the
> > >> Startup
> > >> floppy disk, go to another computer and download a disk creator from
> > >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows 98SE
> > >> OEM
> > >> (I don't think we need the one with no RAM drive.) It's an EXE file that
> > >> you
> > >> run to create the bootable floppy disk.
> > >>
> > >> Once you have either gotten to the Startup Menu where you can choose
> > >> Command
> > >> Prompt Only, or have obtained a Startup Disk, then let's see, first, what
> > >> you have already on your system. Run the following two commands. If
> > >> you're
> > >> doing this from the floppy boot, then you need to first change to C:\ by
> > >> typing in C: (C + Colon) then <Enter>:
> > >>
> > >> dir /s explorer.*
> > >> dir /s /ah explorer.*
> > >>
> > >> Each command will take some time to complete. You'll immediately get a
> > >> two-line description of the Volume. and then as the results are found
> > >> they
> > >> will be listed. But you want to watch the blinking cursor. When it is
> > >> finished searching out the files, you will get a "Total Files Listed"
> > >> report
> > >> and then the cursor will once again be following C:\>. Report back here
> > >> with
> > >> the specifics of the file(s) found. For instance, this is what I get with
> > >> the first command:
> > >>
> > >> Volume in drive C is WIN98SE (which is the name of my C:\ partition.)
> > >> Volume Serial Number is D431-0200
> > >>
> > >> (here's where the file is found and listed)
> > >> Directory of C:\WINDOWS
> > >>
> > >> EXPLORER.EXE 180,224 04-23-99 10:22p
> > >> EXPLORER.SCF 80 04-23-99 10:22p
> > >> 2 file(s) 180,304 bytes
> > >>
> > >> (final report)
> > >> Total files listed:
> > >> 2 file(s) 180,304 bytes
> > >> 0 dir(s) 10,544.17 MB free
> > >> C:\>
> > >>
> > >> I don't care about the first part (Volume), nor the final report. I just
> > >> want everything in between (the stuff between my parenthetical notes.)
> > >> And
> > >> you don't have to make it look like I did (the way it looks on the
> > >> screen),
> > >> just keep the lines separate. The second command is simply to see if
> > >> there
> > >> are any Hidden copies.
> > >>
> > >> I also want you do the following commands:
> > >>
> > >> md c:\regback
> > >> copy c:\windows\sysbckup\rb*.cab c:\regback
> > >> cd regback
> > >> dir
> > >>
> > >> Give me all the data presented for the RB files. Don't need the other
> > >> info.
> > >>
> > >> --
> > >> Gary S. Terhune
> > >> MS-MVP Shell/User
> > >> http://grystmill.com
> > >>
> > >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> > >> news:826E95C8-2A23-48B7-9793-D5DE036D2850@microsoft.com...
> > >> > Sorry, selecting the winkey doesn't work. If you wish to use command
> > >> > prompts, I've done it before, a little rusty but I will follow your
> > >> > instructions. My CPU is about 4 or 5 years old.
> > >> > "Gary S. Terhune" wrote:
> > >> >
> > >> >> Only a Windows 98 CD will do, and it has to be the right version,
> > >> >> Original
> > >> >> or Second Edition. An XP disk is worthless for your needs, don't
> > >> >> bother
> > >> >> with
> > >> >> it. But if getting a Win98 disc of the proper version is not possible
> > >> >> for
> > >> >> you, then there are still other ways to accomplish the fix, whatever
> > >> >> it
> > >> >> turns out to be. At the moment the goal is to inspect the system to
> > >> >> see
> > >> >> if
> > >> >> there's anything to indicate any maliciousness at play here, which is
> > >> >> one
> > >> >> of
> > >> >> the distinct possibilities, or if it's just a messed up file or what.
> > >> >> We
> > >> >> need to inspect the file system to do that. We don't even know yet
> > >> >> what
> > >> >> is
> > >> >> wrong, and until we do it's foolish to do more than speculate on
> > >> >> possible
> > >> >> courses of action.
> > >> >>
> > >> >> Right now, I need to know if it's possible to do ANYTHING in Windows,
> > >> >> which
> > >> >> brings me to my previous question. Does WinKey-R bring up a Run box,
> > >> >> or
> > >> >> is
> > >> >> your system old enough (and well-cared for enough) that your keyboard
> > >> >> doesn't have that WinKey? Because if we can't do what we need to do in
> > >> >> Windows, then it will have to be all Command Prompt stuff, which is
> > >> >> more
> > >> >> complicated and scary, unless you're experienced in command-line
> > >> >> procedures,
> > >> >> in which case we could just skip straight to that. It's just a LOT
> > >> >> more
> > >> >> time
> > >> >> consuming and will require a lot more back & forth discussion.
> > >> >>
> > >> >> --
> > >> >> Gary S. Terhune
> > >> >> MS-MVP Shell/User
> > >> >> http://grystmill.com
> > >> >>
> > >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> > >> >> news:4404CAD3-6FBA-460E-98EC-BC7100AA1381@microsoft.com...
> > >> >> >I can't locate my Win98 upgrade disk, but I do have Windows XP
> > >> >> >professional
> > >> >> > installation cd. I'll try and borrow one if needed.
> > >> >> > --
> > >> >> > Mary
> > >> >> >
> > >> >> >
> > >> >> > "Gary S. Terhune" wrote:
> > >> >> >
> > >> >> >> As Buffalo said, it's a key that is usually found between the Ctrl
> > >> >> >> and
> > >> >> >> Alt
> > >> >> >> key, sometimes labeled 'Start", usually just has the "flying
> > >> >> >> windows"
> > >> >> >> logo.
> > >> >> >>
> > >> >> >> Please, while I'll be in and out, today, take this one step at a
> > >> >> >> time
> > >> >> >> with
> > >> >> >> me. I'm not coming up with wild guesses, I'm simply trying to find
> > >> >> >> out
> > >> >> >> what's working and what isn't. If we run out of tricks while in
> > >> >> >> Windows
> > >> >> >> (or
> > >> >> >> Windows Safe Mode) then we have to use Command Prompt Only (DOS)
> > >> >> >> mode
> > >> >> >> to
> > >> >> >> analyze and repair, and that can be trickier and more tedious.
> > >> >> >>
> > >> >> >> While I'm here, what do you have in the way of Windows 98
> > >> >> >> installation
> > >> >> >> media? A standard Microsoft Windows 98 CD, or is it a "Restore" CD
> > >> >> >> or
> > >> >> >> what?
> > >> >> >>
> > >> >> >> --
> > >> >> >> Gary S. Terhune
> > >> >> >> MS-MVP Shell/User
> > >> >> >> http://grystmill.com
> > >> >> >>
> > >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> > >> >> >> news:9B72F85C-0CE1-43C6-8CB0-7D0D7F3FA402@microsoft.com...
> > >> >> >> > Hi Gary,
> > >> >> >> >
> > >> >> >> > Could you explain how to perform a WinKey-R?
> > >> >> >> > --
> > >> >> >> > Mary
> > >> >> >> >
> > >> >> >> >
> > >> >> >> > "Gary S. Terhune" wrote:
> > >> >> >> >
> > >> >> >> >> Can you use the WinKey? Specifically, WinKey-R.
> > >> >> >> >>
> > >> >> >> >> --
> > >> >> >> >> Gary S. Terhune
> > >> >> >> >> MS-MVP Shell/User
> > >> >> >> >> http://grystmill.com
> > >> >> >> >>
> > >> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> > >> >> >> >> news:45F98DA8-E746-4EC1-ABE0-D484FC8A56A0@microsoft.com...
> > >> >> >> >> > In the normal startup, no icons or taskbar appear. I tried F3
> > >> >> >> >> > and
> > >> >> >> >> > there
> > >> >> >> >> > was
> > >> >> >> >> > no response. The screen is blank, only the background of
> > >> >> >> >> > clouds
> > >> >> >> >> > appear.
> > >> >> >> >> > --
> > >> >> >> >> > Mary
 
G

Gary S. Terhune

That's IE6 SP1

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Mary" <Mary@discussions.microsoft.com> wrote in message
news:D28E0516-BE5E-4DEA-B982-0717A373D829@microsoft.com...
>I performed-dir//s/v iexplore.exe [the system returned this response]
> directory of c:\PROGRA~1\ INTERN~1
> Filename Size Allocated Modified Accessed
> Attrib
> IEXPLORE EXE 91,136 98,304 08-29-02 12:00a 07-30-08 A
> 1 file(s) 91,136 bytes
> 0 dir(s) 98,304 bytes allocated
>
> Total files lised
> 1 files(s) 91,136 bytes
> 0 dir(s) 98,304 bytes allocated
> 15,509,38 MB free
> 21,992,30 MB total disk space, 29% in use
>
>
> --
> Mary
>
>
> "Mary" wrote:
>
>> To answer your following questions:
>> Performed all Windows updates- yes
>> Which version of IE- 6
>> Found installation disk?-yes but I can't locate the product #
>> And I promise to run scan disk & defrag on a regular bases.
>>
>> Test Performed:
>> d:\dir/s win98*.cab
>> I located the cab files in the "D" directory there are 55 cab files.
>> [let
>> me know if you want more details on the cab files]
>> dir/s ie6setup.exe [system response]
>> directory of c:\ progra~1\ intern~1
>> IE6SETUP EXE 490,608 08-17-03 6:59p
>> 1 file 490,608 bytes
>> Directory of c:\windows\window~1
>>
>> Could you give me the command to seach further, sinch IE6 is not found in
>> the Windows update setup file? I'm not sure which folder I should seach
>> in.
>> --
>> Mary
>>
>>
>> "Gary S. Terhune" wrote:
>>
>> > OK. Looks good, except it would appear that you seldom restart your
>> > computer, judging by the dates of the Registry Backups (RB*.CAB files.)
>> > They're useless. You need to add a scheduled task for SCANREGW when we
>> > get
>> > you fixed up.
>> >
>> > Was your system fully up to date at Windows Updates? In particular, is
>> > IE
>> > version 6.1 and up to date? If you know? Also, did you come up with a
>> > Windows 98 installation CD? If not, go back to the Command Prompt and
>> > do:
>> >
>> > dir /s win98*.cab
>> >
>> > If several dozen show up, those are your Windows 98 installation files.
>> > Note
>> > the directory.
>> >
>> > But at this moment, the installation files for your current version of
>> > IE
>> > are what you need. So, run this command to see if they're there:
>> >
>> > dir /s ie6setup.exe
>> >
>> > With any luck, that will show up in a folder called "Windows Update
>> > Setup
>> > Files". If nothing shows up, skip down to the next section that starts,
>> > "If
>> > you didn't find ie6setup.exe." If the file shows up but not in that
>> > folder,
>> > then please run:
>> >
>> > cd "full path to folder where ie6setup.exe showed up" (quotation marks
>> > are
>> > required.)
>> >
>> > Example:
>> > cd "c:\windows\folder where file showed up"
>> >
>> > Don't bother to list all the files, but there should be several CAB
>> > files
>> >
>> > If you didn't find ie6setup.exe, do the following:
>> >
>> > dir /s /v iexplore.exe
>> >
>> > Report all the data presented. I have to flatten this Win98 system and
>> > install a new one. Was playing around with too much garbage and managed
>> > to
>> > hose it. (Actually, I was trying to upgrade it to Windows 2000, but
>> > something about the hardware made that unworkable.) Anyway, I don't wan
>> > to
>> > give any further instruction until I get that done, which should be
>> > later
>> > tonight or by tomorrow evening (I'm out all day tomorrow, I think. Not
>> > sure
>> > yet.)
>> >
>> > --
>> > Gary S. Terhune
>> > MS-MVP Shell/User
>> > http://grystmill.com
>> >
>> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>> > news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>> > > Here is the report from the command prompts:
>> > > Explorer.exe= 180,224 04-23-99 10:22P
>> > > Explorer.scf= 80 04-23-99 10:22P
>> > > 2 files(s) 180,304 bytes
>> > >
>> > > RB Files:
>> > > <DIR> 01-18-00 7:05a
>> > > <DIR> 01-18-00 7:05a
>> > > RB BAD CAB 3,048,624 05-31-05 10:42p
>> > > RB 004 CAB 3,444,463 06-18-08 10:42a
>> > > RB 002 CAB 3,441,914 06-22-08 3:41a
>> > > RB 005 CAB 3,443,209 06-21-08 7:34a
>> > > RB 001 CAB 3,442,594 07-01-08 2:01a
>> > > RB 003 CAB 3,446,935 07-26-08 1:38a
>> > > 6 files(s) 20,267,739 bytes
>> > > 2 dir(s) 15,509.38 mb free
>> > >
>> > > I hope this is exactly what you need.
>> > >
>> > > Thank you,
>> > > Mary
>> > >
>> > >
>> > > "Gary S. Terhune" wrote:
>> > >
>> > >> OK. First, you know how to get to the Command Prompt Only prompt
>> > >> using
>> > >> the
>> > >> Ctrl or F8 keys? Use either one, not both, and simply tap it about
>> > >> once
>> > >> per
>> > >> second as the system boots up until a Startup Menu appears. If you
>> > >> can do
>> > >> that, great. If you can't access the Startup Menu, you'll need a
>> > >> Windows
>> > >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have the
>> > >> Startup
>> > >> floppy disk, go to another computer and download a disk creator from
>> > >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows
>> > >> 98SE
>> > >> OEM
>> > >> (I don't think we need the one with no RAM drive.) It's an EXE file
>> > >> that
>> > >> you
>> > >> run to create the bootable floppy disk.
>> > >>
>> > >> Once you have either gotten to the Startup Menu where you can choose
>> > >> Command
>> > >> Prompt Only, or have obtained a Startup Disk, then let's see, first,
>> > >> what
>> > >> you have already on your system. Run the following two commands. If
>> > >> you're
>> > >> doing this from the floppy boot, then you need to first change to
>> > >> C:\ by
>> > >> typing in C: (C + Colon) then <Enter>:
>> > >>
>> > >> dir /s explorer.*
>> > >> dir /s /ah explorer.*
>> > >>
>> > >> Each command will take some time to complete. You'll immediately get
>> > >> a
>> > >> two-line description of the Volume. and then as the results are
>> > >> found
>> > >> they
>> > >> will be listed. But you want to watch the blinking cursor. When it
>> > >> is
>> > >> finished searching out the files, you will get a "Total Files
>> > >> Listed"
>> > >> report
>> > >> and then the cursor will once again be following C:\>. Report back
>> > >> here
>> > >> with
>> > >> the specifics of the file(s) found. For instance, this is what I get
>> > >> with
>> > >> the first command:
>> > >>
>> > >> Volume in drive C is WIN98SE (which is the name of my C:\
>> > >> partition.)
>> > >> Volume Serial Number is D431-0200
>> > >>
>> > >> (here's where the file is found and listed)
>> > >> Directory of C:\WINDOWS
>> > >>
>> > >> EXPLORER.EXE 180,224 04-23-99 10:22p
>> > >> EXPLORER.SCF 80 04-23-99 10:22p
>> > >> 2 file(s) 180,304 bytes
>> > >>
>> > >> (final report)
>> > >> Total files listed:
>> > >> 2 file(s) 180,304 bytes
>> > >> 0 dir(s) 10,544.17 MB free
>> > >> C:\>
>> > >>
>> > >> I don't care about the first part (Volume), nor the final report. I
>> > >> just
>> > >> want everything in between (the stuff between my parenthetical
>> > >> notes.)
>> > >> And
>> > >> you don't have to make it look like I did (the way it looks on the
>> > >> screen),
>> > >> just keep the lines separate. The second command is simply to see if
>> > >> there
>> > >> are any Hidden copies.
>> > >>
>> > >> I also want you do the following commands:
>> > >>
>> > >> md c:\regback
>> > >> copy c:\windows\sysbckup\rb*.cab c:\regback
>> > >> cd regback
>> > >> dir
>> > >>
>> > >> Give me all the data presented for the RB files. Don't need the
>> > >> other
>> > >> info.
>> > >>
>> > >> --
>> > >> Gary S. Terhune
>> > >> MS-MVP Shell/User
>> > >> http://grystmill.com
>> > >>
>> > >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> > >> news:826E95C8-2A23-48B7-9793-D5DE036D2850@microsoft.com...
>> > >> > Sorry, selecting the winkey doesn't work. If you wish to use
>> > >> > command
>> > >> > prompts, I've done it before, a little rusty but I will follow
>> > >> > your
>> > >> > instructions. My CPU is about 4 or 5 years old.
>> > >> > "Gary S. Terhune" wrote:
>> > >> >
>> > >> >> Only a Windows 98 CD will do, and it has to be the right version,
>> > >> >> Original
>> > >> >> or Second Edition. An XP disk is worthless for your needs, don't
>> > >> >> bother
>> > >> >> with
>> > >> >> it. But if getting a Win98 disc of the proper version is not
>> > >> >> possible
>> > >> >> for
>> > >> >> you, then there are still other ways to accomplish the fix,
>> > >> >> whatever
>> > >> >> it
>> > >> >> turns out to be. At the moment the goal is to inspect the system
>> > >> >> to
>> > >> >> see
>> > >> >> if
>> > >> >> there's anything to indicate any maliciousness at play here,
>> > >> >> which is
>> > >> >> one
>> > >> >> of
>> > >> >> the distinct possibilities, or if it's just a messed up file or
>> > >> >> what.
>> > >> >> We
>> > >> >> need to inspect the file system to do that. We don't even know
>> > >> >> yet
>> > >> >> what
>> > >> >> is
>> > >> >> wrong, and until we do it's foolish to do more than speculate on
>> > >> >> possible
>> > >> >> courses of action.
>> > >> >>
>> > >> >> Right now, I need to know if it's possible to do ANYTHING in
>> > >> >> Windows,
>> > >> >> which
>> > >> >> brings me to my previous question. Does WinKey-R bring up a Run
>> > >> >> box,
>> > >> >> or
>> > >> >> is
>> > >> >> your system old enough (and well-cared for enough) that your
>> > >> >> keyboard
>> > >> >> doesn't have that WinKey? Because if we can't do what we need to
>> > >> >> do in
>> > >> >> Windows, then it will have to be all Command Prompt stuff, which
>> > >> >> is
>> > >> >> more
>> > >> >> complicated and scary, unless you're experienced in command-line
>> > >> >> procedures,
>> > >> >> in which case we could just skip straight to that. It's just a
>> > >> >> LOT
>> > >> >> more
>> > >> >> time
>> > >> >> consuming and will require a lot more back & forth discussion.
>> > >> >>
>> > >> >> --
>> > >> >> Gary S. Terhune
>> > >> >> MS-MVP Shell/User
>> > >> >> http://grystmill.com
>> > >> >>
>> > >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> > >> >> news:4404CAD3-6FBA-460E-98EC-BC7100AA1381@microsoft.com...
>> > >> >> >I can't locate my Win98 upgrade disk, but I do have Windows XP
>> > >> >> >professional
>> > >> >> > installation cd. I'll try and borrow one if needed.
>> > >> >> > --
>> > >> >> > Mary
>> > >> >> >
>> > >> >> >
>> > >> >> > "Gary S. Terhune" wrote:
>> > >> >> >
>> > >> >> >> As Buffalo said, it's a key that is usually found between the
>> > >> >> >> Ctrl
>> > >> >> >> and
>> > >> >> >> Alt
>> > >> >> >> key, sometimes labeled 'Start", usually just has the "flying
>> > >> >> >> windows"
>> > >> >> >> logo.
>> > >> >> >>
>> > >> >> >> Please, while I'll be in and out, today, take this one step at
>> > >> >> >> a
>> > >> >> >> time
>> > >> >> >> with
>> > >> >> >> me. I'm not coming up with wild guesses, I'm simply trying to
>> > >> >> >> find
>> > >> >> >> out
>> > >> >> >> what's working and what isn't. If we run out of tricks while
>> > >> >> >> in
>> > >> >> >> Windows
>> > >> >> >> (or
>> > >> >> >> Windows Safe Mode) then we have to use Command Prompt Only
>> > >> >> >> (DOS)
>> > >> >> >> mode
>> > >> >> >> to
>> > >> >> >> analyze and repair, and that can be trickier and more tedious.
>> > >> >> >>
>> > >> >> >> While I'm here, what do you have in the way of Windows 98
>> > >> >> >> installation
>> > >> >> >> media? A standard Microsoft Windows 98 CD, or is it a
>> > >> >> >> "Restore" CD
>> > >> >> >> or
>> > >> >> >> what?
>> > >> >> >>
>> > >> >> >> --
>> > >> >> >> Gary S. Terhune
>> > >> >> >> MS-MVP Shell/User
>> > >> >> >> http://grystmill.com
>> > >> >> >>
>> > >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> > >> >> >> news:9B72F85C-0CE1-43C6-8CB0-7D0D7F3FA402@microsoft.com...
>> > >> >> >> > Hi Gary,
>> > >> >> >> >
>> > >> >> >> > Could you explain how to perform a WinKey-R?
>> > >> >> >> > --
>> > >> >> >> > Mary
>> > >> >> >> >
>> > >> >> >> >
>> > >> >> >> > "Gary S. Terhune" wrote:
>> > >> >> >> >
>> > >> >> >> >> Can you use the WinKey? Specifically, WinKey-R.
>> > >> >> >> >>
>> > >> >> >> >> --
>> > >> >> >> >> Gary S. Terhune
>> > >> >> >> >> MS-MVP Shell/User
>> > >> >> >> >> http://grystmill.com
>> > >> >> >> >>
>> > >> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> > >> >> >> >> news:45F98DA8-E746-4EC1-ABE0-D484FC8A56A0@microsoft.com...
>> > >> >> >> >> > In the normal startup, no icons or taskbar appear. I
>> > >> >> >> >> > tried F3
>> > >> >> >> >> > and
>> > >> >> >> >> > there
>> > >> >> >> >> > was
>> > >> >> >> >> > no response. The screen is blank, only the background of
>> > >> >> >> >> > clouds
>> > >> >> >> >> > appear.
>> > >> >> >> >> > --
>> > >> >> >> >> > Mary
 
G

Gary S. Terhune

"Mary" <Mary@discussions.microsoft.com> wrote in message
news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
> To answer your following questions:
> Performed all Windows updates- yes


Good!

> Which version of IE- 6


If' you've performed all Updates, it's "6.1"

> Found installation disk?-yes but I can't locate the product #


Remind me to sho wyou how to retrieve that from the Registry.

> And I promise to run scan disk & defrag on a regular bases.


Scandisk is not a bad idea, regular defragging is definitely a good idea,
but neither is the issue here, I'm nearly certain. You have a situation
where one or more files got corrupted, and believe it of not, it isn't
Explorer.

>
> Test Performed:
> d:\dir/s win98*.cab
> I located the cab files in the "D" directory there are 55 cab files. [let
> me know if you want more details on the cab files]


This is your Installation CD in the CD drive (D:\), right? I want to know if
they exist on the C:\ drive, so if you haven't run that yet, please do so.
If they are not found, please, while you are waiting for me to finish
testing, open the command prompt (or use the floppy) and run

md win98
cd d:
cd win98
copy *.* c:\win98

That will put the files on your C:\ drive and make life much easier.

> dir/s ie6setup.exe [system response]
> directory of c:\ progra~1\ intern~1
> IE6SETUP EXE 490,608 08-17-03 6:59p
> 1 file 490,608 bytes
> Directory of c:\windows\window~1


> Could you give me the command to seach further, sinch IE6 is not found in
> the Windows update setup file? I'm not sure which folder I should seach
> in.


If I read you correctly, there *is* a folder called C:\Windows\Windows
Update Setup Files, aka C:\Windows\Window~1? But there is no ie6setup.exe in
the folder? Run the following:

dir ie*.exe

Anything?

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com


> "Gary S. Terhune" wrote:
>
>> OK. Looks good, except it would appear that you seldom restart your
>> computer, judging by the dates of the Registry Backups (RB*.CAB files.)
>> They're useless. You need to add a scheduled task for SCANREGW when we
>> get
>> you fixed up.
>>
>> Was your system fully up to date at Windows Updates? In particular, is IE
>> version 6.1 and up to date? If you know? Also, did you come up with a
>> Windows 98 installation CD? If not, go back to the Command Prompt and do:
>>
>> dir /s win98*.cab
>>
>> If several dozen show up, those are your Windows 98 installation files.
>> Note
>> the directory.
>>
>> But at this moment, the installation files for your current version of IE
>> are what you need. So, run this command to see if they're there:
>>
>> dir /s ie6setup.exe
>>
>> With any luck, that will show up in a folder called "Windows Update Setup
>> Files". If nothing shows up, skip down to the next section that starts,
>> "If
>> you didn't find ie6setup.exe." If the file shows up but not in that
>> folder,
>> then please run:
>>
>> cd "full path to folder where ie6setup.exe showed up" (quotation marks
>> are
>> required.)
>>
>> Example:
>> cd "c:\windows\folder where file showed up"
>>
>> Don't bother to list all the files, but there should be several CAB files
>>
>> If you didn't find ie6setup.exe, do the following:
>>
>> dir /s /v iexplore.exe
>>
>> Report all the data presented. I have to flatten this Win98 system and
>> install a new one. Was playing around with too much garbage and managed
>> to
>> hose it. (Actually, I was trying to upgrade it to Windows 2000, but
>> something about the hardware made that unworkable.) Anyway, I don't wan
>> to
>> give any further instruction until I get that done, which should be later
>> tonight or by tomorrow evening (I'm out all day tomorrow, I think. Not
>> sure
>> yet.)
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> http://grystmill.com
>>
>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>> > Here is the report from the command prompts:
>> > Explorer.exe= 180,224 04-23-99 10:22P
>> > Explorer.scf= 80 04-23-99 10:22P
>> > 2 files(s) 180,304 bytes
>> >
>> > RB Files:
>> > <DIR> 01-18-00 7:05a
>> > <DIR> 01-18-00 7:05a
>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>> > RB 003 CAB 3,446,935 07-26-08 1:38a
>> > 6 files(s) 20,267,739 bytes
>> > 2 dir(s) 15,509.38 mb free
>> >
>> > I hope this is exactly what you need.
>> >
>> > Thank you,
>> > Mary
>> >
>> >
>> > "Gary S. Terhune" wrote:
>> >
>> >> OK. First, you know how to get to the Command Prompt Only prompt using
>> >> the
>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it about
>> >> once
>> >> per
>> >> second as the system boots up until a Startup Menu appears. If you can
>> >> do
>> >> that, great. If you can't access the Startup Menu, you'll need a
>> >> Windows
>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have the
>> >> Startup
>> >> floppy disk, go to another computer and download a disk creator from
>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows
>> >> 98SE
>> >> OEM
>> >> (I don't think we need the one with no RAM drive.) It's an EXE file
>> >> that
>> >> you
>> >> run to create the bootable floppy disk.
>> >>
>> >> Once you have either gotten to the Startup Menu where you can choose
>> >> Command
>> >> Prompt Only, or have obtained a Startup Disk, then let's see, first,
>> >> what
>> >> you have already on your system. Run the following two commands. If
>> >> you're
>> >> doing this from the floppy boot, then you need to first change to C:\
>> >> by
>> >> typing in C: (C + Colon) then <Enter>:
>> >>
>> >> dir /s explorer.*
>> >> dir /s /ah explorer.*
>> >>
>> >> Each command will take some time to complete. You'll immediately get a
>> >> two-line description of the Volume. and then as the results are found
>> >> they
>> >> will be listed. But you want to watch the blinking cursor. When it is
>> >> finished searching out the files, you will get a "Total Files Listed"
>> >> report
>> >> and then the cursor will once again be following C:\>. Report back
>> >> here
>> >> with
>> >> the specifics of the file(s) found. For instance, this is what I get
>> >> with
>> >> the first command:
>> >>
>> >> Volume in drive C is WIN98SE (which is the name of my C:\ partition.)
>> >> Volume Serial Number is D431-0200
>> >>
>> >> (here's where the file is found and listed)
>> >> Directory of C:\WINDOWS
>> >>
>> >> EXPLORER.EXE 180,224 04-23-99 10:22p
>> >> EXPLORER.SCF 80 04-23-99 10:22p
>> >> 2 file(s) 180,304 bytes
>> >>
>> >> (final report)
>> >> Total files listed:
>> >> 2 file(s) 180,304 bytes
>> >> 0 dir(s) 10,544.17 MB free
>> >> C:\>
>> >>
>> >> I don't care about the first part (Volume), nor the final report. I
>> >> just
>> >> want everything in between (the stuff between my parenthetical notes.)
>> >> And
>> >> you don't have to make it look like I did (the way it looks on the
>> >> screen),
>> >> just keep the lines separate. The second command is simply to see if
>> >> there
>> >> are any Hidden copies.
>> >>
>> >> I also want you do the following commands:
>> >>
>> >> md c:\regback
>> >> copy c:\windows\sysbckup\rb*.cab c:\regback
>> >> cd regback
>> >> dir
>> >>
>> >> Give me all the data presented for the RB files. Don't need the other
>> >> info.
>> >>
>> >> --
>> >> Gary S. Terhune
>> >> MS-MVP Shell/User
>> >> http://grystmill.com
>> >>
>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> news:826E95C8-2A23-48B7-9793-D5DE036D2850@microsoft.com...
>> >> > Sorry, selecting the winkey doesn't work. If you wish to use
>> >> > command
>> >> > prompts, I've done it before, a little rusty but I will follow your
>> >> > instructions. My CPU is about 4 or 5 years old.
>> >> > "Gary S. Terhune" wrote:
>> >> >
>> >> >> Only a Windows 98 CD will do, and it has to be the right version,
>> >> >> Original
>> >> >> or Second Edition. An XP disk is worthless for your needs, don't
>> >> >> bother
>> >> >> with
>> >> >> it. But if getting a Win98 disc of the proper version is not
>> >> >> possible
>> >> >> for
>> >> >> you, then there are still other ways to accomplish the fix,
>> >> >> whatever
>> >> >> it
>> >> >> turns out to be. At the moment the goal is to inspect the system to
>> >> >> see
>> >> >> if
>> >> >> there's anything to indicate any maliciousness at play here, which
>> >> >> is
>> >> >> one
>> >> >> of
>> >> >> the distinct possibilities, or if it's just a messed up file or
>> >> >> what.
>> >> >> We
>> >> >> need to inspect the file system to do that. We don't even know yet
>> >> >> what
>> >> >> is
>> >> >> wrong, and until we do it's foolish to do more than speculate on
>> >> >> possible
>> >> >> courses of action.
>> >> >>
>> >> >> Right now, I need to know if it's possible to do ANYTHING in
>> >> >> Windows,
>> >> >> which
>> >> >> brings me to my previous question. Does WinKey-R bring up a Run
>> >> >> box,
>> >> >> or
>> >> >> is
>> >> >> your system old enough (and well-cared for enough) that your
>> >> >> keyboard
>> >> >> doesn't have that WinKey? Because if we can't do what we need to do
>> >> >> in
>> >> >> Windows, then it will have to be all Command Prompt stuff, which is
>> >> >> more
>> >> >> complicated and scary, unless you're experienced in command-line
>> >> >> procedures,
>> >> >> in which case we could just skip straight to that. It's just a LOT
>> >> >> more
>> >> >> time
>> >> >> consuming and will require a lot more back & forth discussion.
>> >> >>
>> >> >> --
>> >> >> Gary S. Terhune
>> >> >> MS-MVP Shell/User
>> >> >> http://grystmill.com
>> >> >>
>> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >> news:4404CAD3-6FBA-460E-98EC-BC7100AA1381@microsoft.com...
>> >> >> >I can't locate my Win98 upgrade disk, but I do have Windows XP
>> >> >> >professional
>> >> >> > installation cd. I'll try and borrow one if needed.
>> >> >> > --
>> >> >> > Mary
>> >> >> >
>> >> >> >
>> >> >> > "Gary S. Terhune" wrote:
>> >> >> >
>> >> >> >> As Buffalo said, it's a key that is usually found between the
>> >> >> >> Ctrl
>> >> >> >> and
>> >> >> >> Alt
>> >> >> >> key, sometimes labeled 'Start", usually just has the "flying
>> >> >> >> windows"
>> >> >> >> logo.
>> >> >> >>
>> >> >> >> Please, while I'll be in and out, today, take this one step at a
>> >> >> >> time
>> >> >> >> with
>> >> >> >> me. I'm not coming up with wild guesses, I'm simply trying to
>> >> >> >> find
>> >> >> >> out
>> >> >> >> what's working and what isn't. If we run out of tricks while in
>> >> >> >> Windows
>> >> >> >> (or
>> >> >> >> Windows Safe Mode) then we have to use Command Prompt Only (DOS)
>> >> >> >> mode
>> >> >> >> to
>> >> >> >> analyze and repair, and that can be trickier and more tedious.
>> >> >> >>
>> >> >> >> While I'm here, what do you have in the way of Windows 98
>> >> >> >> installation
>> >> >> >> media? A standard Microsoft Windows 98 CD, or is it a "Restore"
>> >> >> >> CD
>> >> >> >> or
>> >> >> >> what?
>> >> >> >>
>> >> >> >> --
>> >> >> >> Gary S. Terhune
>> >> >> >> MS-MVP Shell/User
>> >> >> >> http://grystmill.com
>> >> >> >>
>> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >> >> news:9B72F85C-0CE1-43C6-8CB0-7D0D7F3FA402@microsoft.com...
>> >> >> >> > Hi Gary,
>> >> >> >> >
>> >> >> >> > Could you explain how to perform a WinKey-R?
>> >> >> >> > --
>> >> >> >> > Mary
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > "Gary S. Terhune" wrote:
>> >> >> >> >
>> >> >> >> >> Can you use the WinKey? Specifically, WinKey-R.
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> Gary S. Terhune
>> >> >> >> >> MS-MVP Shell/User
>> >> >> >> >> http://grystmill.com
>> >> >> >> >>
>> >> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >> >> >> news:45F98DA8-E746-4EC1-ABE0-D484FC8A56A0@microsoft.com...
>> >> >> >> >> > In the normal startup, no icons or taskbar appear. I tried
>> >> >> >> >> > F3
>> >> >> >> >> > and
>> >> >> >> >> > there
>> >> >> >> >> > was
>> >> >> >> >> > no response. The screen is blank, only the background of
>> >> >> >> >> > clouds
>> >> >> >> >> > appear.
>> >> >> >> >> > --
>> >> >> >> >> > Mary
>> >> >> >> >> >
>> >> >> >> >> >
>> >> >> >> >> > "Gary S. Terhune" wrote:
>> >> >> >> >> >
>> >> >> >> >> >> In a normal startup, can you use F3 to open Find>Files &
>> >> >> >> >> >> Folders?
>> >> >> >> >> >> If
>> >> >> >> >> >> so,
>> >> >> >> >> >> do
>> >> >> >> >> >> a search for Explorer.exe. What do you find?
>> >> >> >> >> >>
>> >> >> >> >> >> --
>> >> >> >> >> >> Gary S. Terhune
>> >> >> >> >> >> MS-MVP Shell/User
>> >> >> >> >> >> http://grystmill.com
>> >> >> >> >> >>
>> >> >> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >> >> >> >> news:F16F1FCB-A87B-4043-B0BD-3FE23A9F221D@microsoft.com...
>> >> >> >> >> >> > No I not that Mary, I didn't delete any files. The
>> >> >> >> >> >> > program
>> >> >> >> >> >> > began
>> >> >> >> >> >> > when
>> >> >> >> >> >> > a
>> >> >> >> >> >> > debugging window pop up and I clicked to close it and
>> >> >> >> >> >> > from
>> >> >> >> >> >> > there
 
B

Buffalo

Gary S. Terhune wrote:
> "Mary" <Mary@discussions.microsoft.com> wrote in message
> news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>> To answer your following questions:
>> Performed all Windows updates- yes

>
> Good!


Wow, you are going to have fun with this one. :)
 
G

Gary S. Terhune

CORRECTION: in the first set of commands, I wrote:

cd d:

That was wrong. It should simply be

d:

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Gary S. Terhune" <none> wrote in message
news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>
> "Mary" <Mary@discussions.microsoft.com> wrote in message
> news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>> To answer your following questions:
>> Performed all Windows updates- yes

>
> Good!
>
>> Which version of IE- 6

>
> If' you've performed all Updates, it's "6.1"
>
>> Found installation disk?-yes but I can't locate the product #

>
> Remind me to sho wyou how to retrieve that from the Registry.
>
>> And I promise to run scan disk & defrag on a regular bases.

>
> Scandisk is not a bad idea, regular defragging is definitely a good idea,
> but neither is the issue here, I'm nearly certain. You have a situation
> where one or more files got corrupted, and believe it of not, it isn't
> Explorer.
>
>>
>> Test Performed:
>> d:\dir/s win98*.cab
>> I located the cab files in the "D" directory there are 55 cab files.
>> [let
>> me know if you want more details on the cab files]

>
> This is your Installation CD in the CD drive (D:\), right? I want to know
> if they exist on the C:\ drive, so if you haven't run that yet, please do
> so. If they are not found, please, while you are waiting for me to finish
> testing, open the command prompt (or use the floppy) and run
>
> md win98
> cd d:
> cd win98
> copy *.* c:\win98
>
> That will put the files on your C:\ drive and make life much easier.
>
>> dir/s ie6setup.exe [system response]
>> directory of c:\ progra~1\ intern~1
>> IE6SETUP EXE 490,608 08-17-03 6:59p
>> 1 file 490,608 bytes
>> Directory of c:\windows\window~1

>
>> Could you give me the command to seach further, sinch IE6 is not found in
>> the Windows update setup file? I'm not sure which folder I should seach
>> in.

>
> If I read you correctly, there *is* a folder called C:\Windows\Windows
> Update Setup Files, aka C:\Windows\Window~1? But there is no ie6setup.exe
> in the folder? Run the following:
>
> dir ie*.exe
>
> Anything?
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> http://grystmill.com
>
>
>> "Gary S. Terhune" wrote:
>>
>>> OK. Looks good, except it would appear that you seldom restart your
>>> computer, judging by the dates of the Registry Backups (RB*.CAB files.)
>>> They're useless. You need to add a scheduled task for SCANREGW when we
>>> get
>>> you fixed up.
>>>
>>> Was your system fully up to date at Windows Updates? In particular, is
>>> IE
>>> version 6.1 and up to date? If you know? Also, did you come up with a
>>> Windows 98 installation CD? If not, go back to the Command Prompt and
>>> do:
>>>
>>> dir /s win98*.cab
>>>
>>> If several dozen show up, those are your Windows 98 installation files.
>>> Note
>>> the directory.
>>>
>>> But at this moment, the installation files for your current version of
>>> IE
>>> are what you need. So, run this command to see if they're there:
>>>
>>> dir /s ie6setup.exe
>>>
>>> With any luck, that will show up in a folder called "Windows Update
>>> Setup
>>> Files". If nothing shows up, skip down to the next section that starts,
>>> "If
>>> you didn't find ie6setup.exe." If the file shows up but not in that
>>> folder,
>>> then please run:
>>>
>>> cd "full path to folder where ie6setup.exe showed up" (quotation marks
>>> are
>>> required.)
>>>
>>> Example:
>>> cd "c:\windows\folder where file showed up"
>>>
>>> Don't bother to list all the files, but there should be several CAB
>>> files
>>>
>>> If you didn't find ie6setup.exe, do the following:
>>>
>>> dir /s /v iexplore.exe
>>>
>>> Report all the data presented. I have to flatten this Win98 system and
>>> install a new one. Was playing around with too much garbage and managed
>>> to
>>> hose it. (Actually, I was trying to upgrade it to Windows 2000, but
>>> something about the hardware made that unworkable.) Anyway, I don't wan
>>> to
>>> give any further instruction until I get that done, which should be
>>> later
>>> tonight or by tomorrow evening (I'm out all day tomorrow, I think. Not
>>> sure
>>> yet.)
>>>
>>> --
>>> Gary S. Terhune
>>> MS-MVP Shell/User
>>> http://grystmill.com
>>>
>>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>>> > Here is the report from the command prompts:
>>> > Explorer.exe= 180,224 04-23-99 10:22P
>>> > Explorer.scf= 80 04-23-99 10:22P
>>> > 2 files(s) 180,304 bytes
>>> >
>>> > RB Files:
>>> > <DIR> 01-18-00 7:05a
>>> > <DIR> 01-18-00 7:05a
>>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>>> > RB 003 CAB 3,446,935 07-26-08 1:38a
>>> > 6 files(s) 20,267,739 bytes
>>> > 2 dir(s) 15,509.38 mb free
>>> >
>>> > I hope this is exactly what you need.
>>> >
>>> > Thank you,
>>> > Mary
>>> >
>>> >
>>> > "Gary S. Terhune" wrote:
>>> >
>>> >> OK. First, you know how to get to the Command Prompt Only prompt
>>> >> using
>>> >> the
>>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it about
>>> >> once
>>> >> per
>>> >> second as the system boots up until a Startup Menu appears. If you
>>> >> can do
>>> >> that, great. If you can't access the Startup Menu, you'll need a
>>> >> Windows
>>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have the
>>> >> Startup
>>> >> floppy disk, go to another computer and download a disk creator from
>>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows
>>> >> 98SE
>>> >> OEM
>>> >> (I don't think we need the one with no RAM drive.) It's an EXE file
>>> >> that
>>> >> you
>>> >> run to create the bootable floppy disk.
>>> >>
>>> >> Once you have either gotten to the Startup Menu where you can choose
>>> >> Command
>>> >> Prompt Only, or have obtained a Startup Disk, then let's see, first,
>>> >> what
>>> >> you have already on your system. Run the following two commands. If
>>> >> you're
>>> >> doing this from the floppy boot, then you need to first change to C:\
>>> >> by
>>> >> typing in C: (C + Colon) then <Enter>:
>>> >>
>>> >> dir /s explorer.*
>>> >> dir /s /ah explorer.*
>>> >>
>>> >> Each command will take some time to complete. You'll immediately get
>>> >> a
>>> >> two-line description of the Volume. and then as the results are found
>>> >> they
>>> >> will be listed. But you want to watch the blinking cursor. When it is
>>> >> finished searching out the files, you will get a "Total Files Listed"
>>> >> report
>>> >> and then the cursor will once again be following C:\>. Report back
>>> >> here
>>> >> with
>>> >> the specifics of the file(s) found. For instance, this is what I get
>>> >> with
>>> >> the first command:
>>> >>
>>> >> Volume in drive C is WIN98SE (which is the name of my C:\ partition.)
>>> >> Volume Serial Number is D431-0200
>>> >>
>>> >> (here's where the file is found and listed)
>>> >> Directory of C:\WINDOWS
>>> >>
>>> >> EXPLORER.EXE 180,224 04-23-99 10:22p
>>> >> EXPLORER.SCF 80 04-23-99 10:22p
>>> >> 2 file(s) 180,304 bytes
>>> >>
>>> >> (final report)
>>> >> Total files listed:
>>> >> 2 file(s) 180,304 bytes
>>> >> 0 dir(s) 10,544.17 MB free
>>> >> C:\>
>>> >>
>>> >> I don't care about the first part (Volume), nor the final report. I
>>> >> just
>>> >> want everything in between (the stuff between my parenthetical
>>> >> notes.)
>>> >> And
>>> >> you don't have to make it look like I did (the way it looks on the
>>> >> screen),
>>> >> just keep the lines separate. The second command is simply to see if
>>> >> there
>>> >> are any Hidden copies.
>>> >>
>>> >> I also want you do the following commands:
>>> >>
>>> >> md c:\regback
>>> >> copy c:\windows\sysbckup\rb*.cab c:\regback
>>> >> cd regback
>>> >> dir
>>> >>
>>> >> Give me all the data presented for the RB files. Don't need the other
>>> >> info.
>>> >>
>>> >> --
>>> >> Gary S. Terhune
>>> >> MS-MVP Shell/User
>>> >> http://grystmill.com
>>> >>
>>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> >> news:826E95C8-2A23-48B7-9793-D5DE036D2850@microsoft.com...
>>> >> > Sorry, selecting the winkey doesn't work. If you wish to use
>>> >> > command
>>> >> > prompts, I've done it before, a little rusty but I will follow your
>>> >> > instructions. My CPU is about 4 or 5 years old.
>>> >> > "Gary S. Terhune" wrote:
>>> >> >
>>> >> >> Only a Windows 98 CD will do, and it has to be the right version,
>>> >> >> Original
>>> >> >> or Second Edition. An XP disk is worthless for your needs, don't
>>> >> >> bother
>>> >> >> with
>>> >> >> it. But if getting a Win98 disc of the proper version is not
>>> >> >> possible
>>> >> >> for
>>> >> >> you, then there are still other ways to accomplish the fix,
>>> >> >> whatever
>>> >> >> it
>>> >> >> turns out to be. At the moment the goal is to inspect the system
>>> >> >> to
>>> >> >> see
>>> >> >> if
>>> >> >> there's anything to indicate any maliciousness at play here, which
>>> >> >> is
>>> >> >> one
>>> >> >> of
>>> >> >> the distinct possibilities, or if it's just a messed up file or
>>> >> >> what.
>>> >> >> We
>>> >> >> need to inspect the file system to do that. We don't even know yet
>>> >> >> what
>>> >> >> is
>>> >> >> wrong, and until we do it's foolish to do more than speculate on
>>> >> >> possible
>>> >> >> courses of action.
>>> >> >>
>>> >> >> Right now, I need to know if it's possible to do ANYTHING in
>>> >> >> Windows,
>>> >> >> which
>>> >> >> brings me to my previous question. Does WinKey-R bring up a Run
>>> >> >> box,
>>> >> >> or
>>> >> >> is
>>> >> >> your system old enough (and well-cared for enough) that your
>>> >> >> keyboard
>>> >> >> doesn't have that WinKey? Because if we can't do what we need to
>>> >> >> do in
>>> >> >> Windows, then it will have to be all Command Prompt stuff, which
>>> >> >> is
>>> >> >> more
>>> >> >> complicated and scary, unless you're experienced in command-line
>>> >> >> procedures,
>>> >> >> in which case we could just skip straight to that. It's just a LOT
>>> >> >> more
>>> >> >> time
>>> >> >> consuming and will require a lot more back & forth discussion.
>>> >> >>
>>> >> >> --
>>> >> >> Gary S. Terhune
>>> >> >> MS-MVP Shell/User
>>> >> >> http://grystmill.com
>>> >> >>
>>> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> >> >> news:4404CAD3-6FBA-460E-98EC-BC7100AA1381@microsoft.com...
>>> >> >> >I can't locate my Win98 upgrade disk, but I do have Windows XP
>>> >> >> >professional
>>> >> >> > installation cd. I'll try and borrow one if needed.
>>> >> >> > --
>>> >> >> > Mary
>>> >> >> >
>>> >> >> >
>>> >> >> > "Gary S. Terhune" wrote:
>>> >> >> >
>>> >> >> >> As Buffalo said, it's a key that is usually found between the
>>> >> >> >> Ctrl
>>> >> >> >> and
>>> >> >> >> Alt
>>> >> >> >> key, sometimes labeled 'Start", usually just has the "flying
>>> >> >> >> windows"
>>> >> >> >> logo.
>>> >> >> >>
>>> >> >> >> Please, while I'll be in and out, today, take this one step at
>>> >> >> >> a
>>> >> >> >> time
>>> >> >> >> with
>>> >> >> >> me. I'm not coming up with wild guesses, I'm simply trying to
>>> >> >> >> find
>>> >> >> >> out
>>> >> >> >> what's working and what isn't. If we run out of tricks while in
>>> >> >> >> Windows
>>> >> >> >> (or
>>> >> >> >> Windows Safe Mode) then we have to use Command Prompt Only
>>> >> >> >> (DOS)
>>> >> >> >> mode
>>> >> >> >> to
>>> >> >> >> analyze and repair, and that can be trickier and more tedious.
>>> >> >> >>
>>> >> >> >> While I'm here, what do you have in the way of Windows 98
>>> >> >> >> installation
>>> >> >> >> media? A standard Microsoft Windows 98 CD, or is it a "Restore"
>>> >> >> >> CD
>>> >> >> >> or
>>> >> >> >> what?
>>> >> >> >>
>>> >> >> >> --
>>> >> >> >> Gary S. Terhune
>>> >> >> >> MS-MVP Shell/User
>>> >> >> >> http://grystmill.com
>>> >> >> >>
>>> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> >> >> >> news:9B72F85C-0CE1-43C6-8CB0-7D0D7F3FA402@microsoft.com...
>>> >> >> >> > Hi Gary,
>>> >> >> >> >
>>> >> >> >> > Could you explain how to perform a WinKey-R?
>>> >> >> >> > --
>>> >> >> >> > Mary
>>> >> >> >> >
>>> >> >> >> >
>>> >> >> >> > "Gary S. Terhune" wrote:
>>> >> >> >> >
>>> >> >> >> >> Can you use the WinKey? Specifically, WinKey-R.
>>> >> >> >> >>
>>> >> >> >> >> --
>>> >> >> >> >> Gary S. Terhune
>>> >> >> >> >> MS-MVP Shell/User
>>> >> >> >> >> http://grystmill.com
>>> >> >> >> >>
>>> >> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> >> >> >> >> news:45F98DA8-E746-4EC1-ABE0-D484FC8A56A0@microsoft.com...
>>> >> >> >> >> > In the normal startup, no icons or taskbar appear. I
>>> >> >> >> >> > tried F3
>>> >> >> >> >> > and
>>> >> >> >> >> > there
>>> >> >> >> >> > was
>>> >> >> >> >> > no response. The screen is blank, only the background of
>>> >> >> >> >> > clouds
>>> >> >> >> >> > appear.
>>> >> >> >> >> > --
>>> >> >> >> >> > Mary
>>> >> >> >> >> >
>>> >> >> >> >> >
>>> >> >> >> >> > "Gary S. Terhune" wrote:
>>> >> >> >> >> >
>>> >> >> >> >> >> In a normal startup, can you use F3 to open Find>Files &
>>> >> >> >> >> >> Folders?
>>> >> >> >> >> >> If
>>> >> >> >> >> >> so,
>>> >> >> >> >> >> do
>>> >> >> >> >> >> a search for Explorer.exe. What do you find?
>>> >> >> >> >> >>
>>> >> >> >> >> >> --
>>> >> >> >> >> >> Gary S. Terhune
>>> >> >> >> >> >> MS-MVP Shell/User
>>> >> >> >> >> >> http://grystmill.com
>>> >> >> >> >> >>
>>> >> >> >> >> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> >> >> >> >> >> news:F16F1FCB-A87B-4043-B0BD-3FE23A9F221D@microsoft.com...
>>> >> >> >> >> >> > No I not that Mary, I didn't delete any files. The
>>> >> >> >> >> >> > program
>>> >> >> >> >> >> > began
>>> >> >> >> >> >> > when
>>> >> >> >> >> >> > a
>>> >> >> >> >> >> > debugging window pop up and I clicked to close it and
>>> >> >> >> >> >> > from
>>> >> >> >> >> >> > there

>
>
 
M

Mary

Ok, I ran the following:

md win98
d:
cd win98
cop*.*c:\win98

System Response:
Base4.cab
file cannot be copied onto itself
) file(s) copied

Question? How do I return back to the c prompt?

--
Mary


"Gary S. Terhune" wrote:

> CORRECTION: in the first set of commands, I wrote:
>
> cd d:
>
> That was wrong. It should simply be
>
> d:
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> http://grystmill.com
>
> "Gary S. Terhune" <none> wrote in message
> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
> >
> > "Mary" <Mary@discussions.microsoft.com> wrote in message
> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
> >> To answer your following questions:
> >> Performed all Windows updates- yes

> >
> > Good!
> >
> >> Which version of IE- 6

> >
> > If' you've performed all Updates, it's "6.1"
> >
> >> Found installation disk?-yes but I can't locate the product #

> >
> > Remind me to sho wyou how to retrieve that from the Registry.
> >
> >> And I promise to run scan disk & defrag on a regular bases.

> >
> > Scandisk is not a bad idea, regular defragging is definitely a good idea,
> > but neither is the issue here, I'm nearly certain. You have a situation
> > where one or more files got corrupted, and believe it of not, it isn't
> > Explorer.
> >
> >>
> >> Test Performed:
> >> d:\dir/s win98*.cab
> >> I located the cab files in the "D" directory there are 55 cab files.
> >> [let
> >> me know if you want more details on the cab files]

> >
> > This is your Installation CD in the CD drive (D:\), right? I want to know
> > if they exist on the C:\ drive, so if you haven't run that yet, please do
> > so. If they are not found, please, while you are waiting for me to finish
> > testing, open the command prompt (or use the floppy) and run
> >
> > md win98
> > cd d:
> > cd win98
> > copy *.* c:\win98
> >
> > That will put the files on your C:\ drive and make life much easier.
> >
> >> dir/s ie6setup.exe [system response]
> >> directory of c:\ progra~1\ intern~1
> >> IE6SETUP EXE 490,608 08-17-03 6:59p
> >> 1 file 490,608 bytes
> >> Directory of c:\windows\window~1

> >
> >> Could you give me the command to seach further, sinch IE6 is not found in
> >> the Windows update setup file? I'm not sure which folder I should seach
> >> in.

> >
> > If I read you correctly, there *is* a folder called C:\Windows\Windows
> > Update Setup Files, aka C:\Windows\Window~1? But there is no ie6setup.exe
> > in the folder? Run the following:
> >
> > dir ie*.exe
> >
> > Anything?
> >
> > --
> > Gary S. Terhune
> > MS-MVP Shell/User
> > http://grystmill.com
> >
> >
> >> "Gary S. Terhune" wrote:
> >>
> >>> OK. Looks good, except it would appear that you seldom restart your
> >>> computer, judging by the dates of the Registry Backups (RB*.CAB files.)
> >>> They're useless. You need to add a scheduled task for SCANREGW when we
> >>> get
> >>> you fixed up.
> >>>
> >>> Was your system fully up to date at Windows Updates? In particular, is
> >>> IE
> >>> version 6.1 and up to date? If you know? Also, did you come up with a
> >>> Windows 98 installation CD? If not, go back to the Command Prompt and
> >>> do:
> >>>
> >>> dir /s win98*.cab
> >>>
> >>> If several dozen show up, those are your Windows 98 installation files.
> >>> Note
> >>> the directory.
> >>>
> >>> But at this moment, the installation files for your current version of
> >>> IE
> >>> are what you need. So, run this command to see if they're there:
> >>>
> >>> dir /s ie6setup.exe
> >>>
> >>> With any luck, that will show up in a folder called "Windows Update
> >>> Setup
> >>> Files". If nothing shows up, skip down to the next section that starts,
> >>> "If
> >>> you didn't find ie6setup.exe." If the file shows up but not in that
> >>> folder,
> >>> then please run:
> >>>
> >>> cd "full path to folder where ie6setup.exe showed up" (quotation marks
> >>> are
> >>> required.)
> >>>
> >>> Example:
> >>> cd "c:\windows\folder where file showed up"
> >>>
> >>> Don't bother to list all the files, but there should be several CAB
> >>> files
> >>>
> >>> If you didn't find ie6setup.exe, do the following:
> >>>
> >>> dir /s /v iexplore.exe
> >>>
> >>> Report all the data presented. I have to flatten this Win98 system and
> >>> install a new one. Was playing around with too much garbage and managed
> >>> to
> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000, but
> >>> something about the hardware made that unworkable.) Anyway, I don't wan
> >>> to
> >>> give any further instruction until I get that done, which should be
> >>> later
> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think. Not
> >>> sure
> >>> yet.)
> >>>
> >>> --
> >>> Gary S. Terhune
> >>> MS-MVP Shell/User
> >>> http://grystmill.com
> >>>
> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
> >>> > Here is the report from the command prompts:
> >>> > Explorer.exe= 180,224 04-23-99 10:22P
> >>> > Explorer.scf= 80 04-23-99 10:22P
> >>> > 2 files(s) 180,304 bytes
> >>> >
> >>> > RB Files:
> >>> > <DIR> 01-18-00 7:05a
> >>> > <DIR> 01-18-00 7:05a
> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
> >>> > 6 files(s) 20,267,739 bytes
> >>> > 2 dir(s) 15,509.38 mb free
> >>> >
> >>> > I hope this is exactly what you need.
> >>> >
> >>> > Thank you,
> >>> > Mary
> >>> >
> >>> >
> >>> > "Gary S. Terhune" wrote:
> >>> >
> >>> >> OK. First, you know how to get to the Command Prompt Only prompt
> >>> >> using
> >>> >> the
> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it about
> >>> >> once
> >>> >> per
> >>> >> second as the system boots up until a Startup Menu appears. If you
> >>> >> can do
> >>> >> that, great. If you can't access the Startup Menu, you'll need a
> >>> >> Windows
> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have the
> >>> >> Startup
> >>> >> floppy disk, go to another computer and download a disk creator from
> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows
> >>> >> 98SE
> >>> >> OEM
> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE file
> >>> >> that
> >>> >> you
> >>> >> run to create the bootable floppy disk.
> >>> >>
> >>> >> Once you have either gotten to the Startup Menu where you can choose
> >>> >> Command
> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see, first,
> >>> >> what
> >>> >> you have already on your system. Run the following two commands. If
> >>> >> you're
> >>> >> doing this from the floppy boot, then you need to first change to C:\
> >>> >> by
> >>> >> typing in C: (C + Colon) then <Enter>:
> >>> >>
> >>> >> dir /s explorer.*
> >>> >> dir /s /ah explorer.*
> >>> >>
> >>> >> Each command will take some time to complete. You'll immediately get
> >>> >> a
> >>> >> two-line description of the Volume. and then as the results are found
> >>> >> they
> >>> >> will be listed. But you want to watch the blinking cursor. When it is
> >>> >> finished searching out the files, you will get a "Total Files Listed"
> >>> >> report
> >>> >> and then the cursor will once again be following C:\>. Report back
> >>> >> here
> >>> >> with
> >>> >> the specifics of the file(s) found. For instance, this is what I get
> >>> >> with
> >>> >> the first command:
> >>> >>
> >>> >> Volume in drive C is WIN98SE (which is the name of my C:\ partition.)
> >>> >> Volume Serial Number is D431-0200
> >>> >>
> >>> >> (here's where the file is found and listed)
> >>> >> Directory of C:\WINDOWS
> >>> >>
> >>> >> EXPLORER.EXE 180,224 04-23-99 10:22p
> >>> >> EXPLORER.SCF 80 04-23-99 10:22p
> >>> >> 2 file(s) 180,304 bytes
> >>> >>
> >>> >> (final report)
> >>> >> Total files listed:
> >>> >> 2 file(s) 180,304 bytes
> >>> >> 0 dir(s) 10,544.17 MB free
> >>> >> C:\>
> >>> >>
> >>> >> I don't care about the first part (Volume), nor the final report. I
> >>> >> just
> >>> >> want everything in between (the stuff between my parenthetical
> >>> >> notes.)
> >>> >> And
> >>> >> you don't have to make it look like I did (the way it looks on the
> >>> >> screen),
> >>> >> just keep the lines separate. The second command is simply to see if
> >>> >> there
> >>> >> are any Hidden copies.
> >>> >>
> >>> >> I also want you do the following commands:
> >>> >>
> >>> >> md c:\regback
> >>> >> copy c:\windows\sysbckup\rb*.cab c:\regback
> >>> >> cd regback
> >>> >> dir
> >>> >>
> >>> >> Give me all the data presented for the RB files. Don't need the other
> >>> >> info.
> >>> >>
> >>> >> --
> >>> >> Gary S. Terhune
> >>> >> MS-MVP Shell/User
> >>> >> http://grystmill.com
> >>> >>
> >>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >>> >> news:826E95C8-2A23-48B7-9793-D5DE036D2850@microsoft.com...
> >>> >> > Sorry, selecting the winkey doesn't work. If you wish to use
> >>> >> > command
> >>> >> > prompts, I've done it before, a little rusty but I will follow your
> >>> >> > instructions. My CPU is about 4 or 5 years old.
> >>> >> > "Gary S. Terhune" wrote:
> >>> >> >
> >>> >> >> Only a Windows 98 CD will do, and it has to be the right version,
> >>> >> >> Original
> >>> >> >> or Second Edition. An XP disk is worthless for your needs, don't
> >>> >> >> bother
> >>> >> >> with
> >>> >> >> it. But if getting a Win98 disc of the proper version is not
> >>> >> >> possible
> >>> >> >> for
> >>> >> >> you, then there are still other ways to accomplish the fix,
> >>> >> >> whatever
> >>> >> >> it
> >>> >> >> turns out to be. At the moment the goal is to inspect the system
> >>> >> >> to
> >>> >> >> see
> >>> >> >> if
> >>> >> >> there's anything to indicate any maliciousness at play here, which
> >>> >> >> is
> >>> >> >> one
> >>> >> >> of
> >>> >> >> the distinct possibilities, or if it's just a messed up file or
> >>> >> >> what.
> >>> >> >> We
> >>> >> >> need to inspect the file system to do that. We don't even know yet
> >>> >> >> what
> >>> >> >> is
> >>> >> >> wrong, and until we do it's foolish to do more than speculate on
> >>> >> >> possible
> >>> >> >> courses of action.
> >>> >> >>
 
G

Gary S. Terhune

You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?

And are you using the F8 Start Menu to get to the Command Prompt or are you
using a floppy disk. It will help me to know. So you will understand, I'm
under the impression that your D:\ drive is your CDROM drive and that you
have put your Windows Installation CD into that drive. If that was an
incorrect assumption, you need to tell me. Here's an explanation of my
intent when I gave you those commands:

First, I assumed you booted to a C:\> command prompt using the Startup menu.
If not, before running the commands, get to the C:\ prompt, first, using
c-colon

md win98 (Makes a Directory called C:\WIN98)
d: (switches you to D:\> prompt)
cd win98 (Changes the Directory you're in to D:\WIN98)
copy *.* c:\win98

Note the spaces before and after *.* in that last command, which should copy
all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any
errors until that last one indicates to me that between us we screwed it up.
Try again. If you get an error in the first command, run "cd win98" (sans
quotes), then the dir command, and tell us what's there. If nothing, then
proceed with the last three commands. If anything is there, start over and
use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal
with the confusion later.

Today went much longer than I expected, but I should be able to have further
instructions for you by tomorrow, early to mid-afternoon Pacific time. (It's
approaching 11pm, now, but I tend to stay up late and there's plenty left to
do.)

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Mary" <Mary@discussions.microsoft.com> wrote in message
news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
> Ok, I ran the following:
>
> md win98
> d:
> cd win98
> cop*.*c:\win98
>
> System Response:
> Base4.cab
> file cannot be copied onto itself
> ) file(s) copied
>
> Question? How do I return back to the c prompt?
>
> --
> Mary
>
>
> "Gary S. Terhune" wrote:
>
>> CORRECTION: in the first set of commands, I wrote:
>>
>> cd d:
>>
>> That was wrong. It should simply be
>>
>> d:
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> http://grystmill.com
>>
>> "Gary S. Terhune" <none> wrote in message
>> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>> >
>> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>> >> To answer your following questions:
>> >> Performed all Windows updates- yes
>> >
>> > Good!
>> >
>> >> Which version of IE- 6
>> >
>> > If' you've performed all Updates, it's "6.1"
>> >
>> >> Found installation disk?-yes but I can't locate the product #
>> >
>> > Remind me to sho wyou how to retrieve that from the Registry.
>> >
>> >> And I promise to run scan disk & defrag on a regular bases.
>> >
>> > Scandisk is not a bad idea, regular defragging is definitely a good
>> > idea,
>> > but neither is the issue here, I'm nearly certain. You have a situation
>> > where one or more files got corrupted, and believe it of not, it isn't
>> > Explorer.
>> >
>> >>
>> >> Test Performed:
>> >> d:\dir/s win98*.cab
>> >> I located the cab files in the "D" directory there are 55 cab files.
>> >> [let
>> >> me know if you want more details on the cab files]
>> >
>> > This is your Installation CD in the CD drive (D:\), right? I want to
>> > know
>> > if they exist on the C:\ drive, so if you haven't run that yet, please
>> > do
>> > so. If they are not found, please, while you are waiting for me to
>> > finish
>> > testing, open the command prompt (or use the floppy) and run
>> >
>> > md win98
>> > cd d:
>> > cd win98
>> > copy *.* c:\win98
>> >
>> > That will put the files on your C:\ drive and make life much easier.
>> >
>> >> dir/s ie6setup.exe [system response]
>> >> directory of c:\ progra~1\ intern~1
>> >> IE6SETUP EXE 490,608 08-17-03 6:59p
>> >> 1 file 490,608 bytes
>> >> Directory of c:\windows\window~1
>> >
>> >> Could you give me the command to seach further, sinch IE6 is not found
>> >> in
>> >> the Windows update setup file? I'm not sure which folder I should
>> >> seach
>> >> in.
>> >
>> > If I read you correctly, there *is* a folder called C:\Windows\Windows
>> > Update Setup Files, aka C:\Windows\Window~1? But there is no
>> > ie6setup.exe
>> > in the folder? Run the following:
>> >
>> > dir ie*.exe
>> >
>> > Anything?
>> >
>> > --
>> > Gary S. Terhune
>> > MS-MVP Shell/User
>> > http://grystmill.com
>> >
>> >
>> >> "Gary S. Terhune" wrote:
>> >>
>> >>> OK. Looks good, except it would appear that you seldom restart your
>> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
>> >>> files.)
>> >>> They're useless. You need to add a scheduled task for SCANREGW when
>> >>> we
>> >>> get
>> >>> you fixed up.
>> >>>
>> >>> Was your system fully up to date at Windows Updates? In particular,
>> >>> is
>> >>> IE
>> >>> version 6.1 and up to date? If you know? Also, did you come up with a
>> >>> Windows 98 installation CD? If not, go back to the Command Prompt and
>> >>> do:
>> >>>
>> >>> dir /s win98*.cab
>> >>>
>> >>> If several dozen show up, those are your Windows 98 installation
>> >>> files.
>> >>> Note
>> >>> the directory.
>> >>>
>> >>> But at this moment, the installation files for your current version
>> >>> of
>> >>> IE
>> >>> are what you need. So, run this command to see if they're there:
>> >>>
>> >>> dir /s ie6setup.exe
>> >>>
>> >>> With any luck, that will show up in a folder called "Windows Update
>> >>> Setup
>> >>> Files". If nothing shows up, skip down to the next section that
>> >>> starts,
>> >>> "If
>> >>> you didn't find ie6setup.exe." If the file shows up but not in that
>> >>> folder,
>> >>> then please run:
>> >>>
>> >>> cd "full path to folder where ie6setup.exe showed up" (quotation
>> >>> marks
>> >>> are
>> >>> required.)
>> >>>
>> >>> Example:
>> >>> cd "c:\windows\folder where file showed up"
>> >>>
>> >>> Don't bother to list all the files, but there should be several CAB
>> >>> files
>> >>>
>> >>> If you didn't find ie6setup.exe, do the following:
>> >>>
>> >>> dir /s /v iexplore.exe
>> >>>
>> >>> Report all the data presented. I have to flatten this Win98 system
>> >>> and
>> >>> install a new one. Was playing around with too much garbage and
>> >>> managed
>> >>> to
>> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000, but
>> >>> something about the hardware made that unworkable.) Anyway, I don't
>> >>> wan
>> >>> to
>> >>> give any further instruction until I get that done, which should be
>> >>> later
>> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.
>> >>> Not
>> >>> sure
>> >>> yet.)
>> >>>
>> >>> --
>> >>> Gary S. Terhune
>> >>> MS-MVP Shell/User
>> >>> http://grystmill.com
>> >>>
>> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>> >>> > Here is the report from the command prompts:
>> >>> > Explorer.exe= 180,224 04-23-99 10:22P
>> >>> > Explorer.scf= 80 04-23-99 10:22P
>> >>> > 2 files(s) 180,304 bytes
>> >>> >
>> >>> > RB Files:
>> >>> > <DIR> 01-18-00 7:05a
>> >>> > <DIR> 01-18-00 7:05a
>> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
>> >>> > 6 files(s) 20,267,739 bytes
>> >>> > 2 dir(s) 15,509.38 mb free
>> >>> >
>> >>> > I hope this is exactly what you need.
>> >>> >
>> >>> > Thank you,
>> >>> > Mary
>> >>> >
>> >>> >
>> >>> > "Gary S. Terhune" wrote:
>> >>> >
>> >>> >> OK. First, you know how to get to the Command Prompt Only prompt
>> >>> >> using
>> >>> >> the
>> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it about
>> >>> >> once
>> >>> >> per
>> >>> >> second as the system boots up until a Startup Menu appears. If you
>> >>> >> can do
>> >>> >> that, great. If you can't access the Startup Menu, you'll need a
>> >>> >> Windows
>> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have
>> >>> >> the
>> >>> >> Startup
>> >>> >> floppy disk, go to another computer and download a disk creator
>> >>> >> from
>> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows
>> >>> >> 98SE
>> >>> >> OEM
>> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE
>> >>> >> file
>> >>> >> that
>> >>> >> you
>> >>> >> run to create the bootable floppy disk.
>> >>> >>
>> >>> >> Once you have either gotten to the Startup Menu where you can
>> >>> >> choose
>> >>> >> Command
>> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,
>> >>> >> first,
>> >>> >> what
>> >>> >> you have already on your system. Run the following two commands.
>> >>> >> If
>> >>> >> you're
>> >>> >> doing this from the floppy boot, then you need to first change to
>> >>> >> C:\
>> >>> >> by
>> >>> >> typing in C: (C + Colon) then <Enter>:
>> >>> >>
>> >>> >> dir /s explorer.*
>> >>> >> dir /s /ah explorer.*
>> >>> >>
>> >>> >> Each command will take some time to complete. You'll immediately
>> >>> >> get
>> >>> >> a
>> >>> >> two-line description of the Volume. and then as the results are
>> >>> >> found
>> >>> >> they
>> >>> >> will be listed. But you want to watch the blinking cursor. When it
>> >>> >> is
>> >>> >> finished searching out the files, you will get a "Total Files
>> >>> >> Listed"
>> >>> >> report
>> >>> >> and then the cursor will once again be following C:\>. Report back
>> >>> >> here
>> >>> >> with
>> >>> >> the specifics of the file(s) found. For instance, this is what I
>> >>> >> get
>> >>> >> with
>> >>> >> the first command:
>> >>> >>
>> >>> >> Volume in drive C is WIN98SE (which is the name of my C:\
>> >>> >> partition.)
>> >>> >> Volume Serial Number is D431-0200
>> >>> >>
>> >>> >> (here's where the file is found and listed)
>> >>> >> Directory of C:\WINDOWS
>> >>> >>
>> >>> >> EXPLORER.EXE 180,224 04-23-99 10:22p
>> >>> >> EXPLORER.SCF 80 04-23-99 10:22p
>> >>> >> 2 file(s) 180,304 bytes
>> >>> >>
>> >>> >> (final report)
>> >>> >> Total files listed:
>> >>> >> 2 file(s) 180,304 bytes
>> >>> >> 0 dir(s) 10,544.17 MB free
>> >>> >> C:\>
>> >>> >>
>> >>> >> I don't care about the first part (Volume), nor the final report.
>> >>> >> I
>> >>> >> just
>> >>> >> want everything in between (the stuff between my parenthetical
>> >>> >> notes.)
>> >>> >> And
>> >>> >> you don't have to make it look like I did (the way it looks on the
>> >>> >> screen),
>> >>> >> just keep the lines separate. The second command is simply to see
>> >>> >> if
>> >>> >> there
>> >>> >> are any Hidden copies.
>> >>> >>
>> >>> >> I also want you do the following commands:
>> >>> >>
>> >>> >> md c:\regback
>> >>> >> copy c:\windows\sysbckup\rb*.cab c:\regback
>> >>> >> cd regback
>> >>> >> dir
>> >>> >>
>> >>> >> Give me all the data presented for the RB files. Don't need the
>> >>> >> other
>> >>> >> info.
>> >>> >>
>> >>> >> --
>> >>> >> Gary S. Terhune
>> >>> >> MS-MVP Shell/User
>> >>> >> http://grystmill.com
>> >>> >>
>> >>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >>> >> news:826E95C8-2A23-48B7-9793-D5DE036D2850@microsoft.com...
>> >>> >> > Sorry, selecting the winkey doesn't work. If you wish to use
>> >>> >> > command
>> >>> >> > prompts, I've done it before, a little rusty but I will follow
>> >>> >> > your
>> >>> >> > instructions. My CPU is about 4 or 5 years old.
>> >>> >> > "Gary S. Terhune" wrote:
>> >>> >> >
>> >>> >> >> Only a Windows 98 CD will do, and it has to be the right
>> >>> >> >> version,
>> >>> >> >> Original
>> >>> >> >> or Second Edition. An XP disk is worthless for your needs,
>> >>> >> >> don't
>> >>> >> >> bother
>> >>> >> >> with
>> >>> >> >> it. But if getting a Win98 disc of the proper version is not
>> >>> >> >> possible
>> >>> >> >> for
>> >>> >> >> you, then there are still other ways to accomplish the fix,
>> >>> >> >> whatever
>> >>> >> >> it
>> >>> >> >> turns out to be. At the moment the goal is to inspect the
>> >>> >> >> system
>> >>> >> >> to
>> >>> >> >> see
>> >>> >> >> if
>> >>> >> >> there's anything to indicate any maliciousness at play here,
>> >>> >> >> which
>> >>> >> >> is
>> >>> >> >> one
>> >>> >> >> of
>> >>> >> >> the distinct possibilities, or if it's just a messed up file or
>> >>> >> >> what.
>> >>> >> >> We
>> >>> >> >> need to inspect the file system to do that. We don't even know
>> >>> >> >> yet
>> >>> >> >> what
>> >>> >> >> is
>> >>> >> >> wrong, and until we do it's foolish to do more than speculate
>> >>> >> >> on
>> >>> >> >> possible
>> >>> >> >> courses of action.
>> >>> >> >>
 
M

Mary

I re-entered the command from the d drive:[I got it right this time, I didn't
have the spaces between the astricks. ] Thank you for your patience.
copy *.* c:\win98
Result:
128 files copies!

To answer your questions:
In the beginning I did start at the C:\> prompt and changed over the D:. I
am not using a floppy disk or installation cd, just F8 to get me the the
command prompt. I think my hardrive was partioned and that's why I have a D
drive. My CDRom is E, I think. Did I answer all of your questions?

I'm on pacific time also, starting again on tommorrow will work for me too.

Thank you again,
--
Mary


"Gary S. Terhune" wrote:

> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
>
> And are you using the F8 Start Menu to get to the Command Prompt or are you
> using a floppy disk. It will help me to know. So you will understand, I'm
> under the impression that your D:\ drive is your CDROM drive and that you
> have put your Windows Installation CD into that drive. If that was an
> incorrect assumption, you need to tell me. Here's an explanation of my
> intent when I gave you those commands:
>
> First, I assumed you booted to a C:\> command prompt using the Startup menu.
> If not, before running the commands, get to the C:\ prompt, first, using
> c-colon
>
> md win98 (Makes a Directory called C:\WIN98)
> d: (switches you to D:\> prompt)
> cd win98 (Changes the Directory you're in to D:\WIN98)
> copy *.* c:\win98
>
> Note the spaces before and after *.* in that last command, which should copy
> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any
> errors until that last one indicates to me that between us we screwed it up.
> Try again. If you get an error in the first command, run "cd win98" (sans
> quotes), then the dir command, and tell us what's there. If nothing, then
> proceed with the last three commands. If anything is there, start over and
> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal
> with the confusion later.
>
> Today went much longer than I expected, but I should be able to have further
> instructions for you by tomorrow, early to mid-afternoon Pacific time. (It's
> approaching 11pm, now, but I tend to stay up late and there's plenty left to
> do.)
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> http://grystmill.com
>
> "Mary" <Mary@discussions.microsoft.com> wrote in message
> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
> > Ok, I ran the following:
> >
> > md win98
> > d:
> > cd win98
> > cop*.*c:\win98
> >
> > System Response:
> > Base4.cab
> > file cannot be copied onto itself
> > ) file(s) copied
> >
> > Question? How do I return back to the c prompt?
> >
> > --
> > Mary
> >
> >
> > "Gary S. Terhune" wrote:
> >
> >> CORRECTION: in the first set of commands, I wrote:
> >>
> >> cd d:
> >>
> >> That was wrong. It should simply be
> >>
> >> d:
> >>
> >> --
> >> Gary S. Terhune
> >> MS-MVP Shell/User
> >> http://grystmill.com
> >>
> >> "Gary S. Terhune" <none> wrote in message
> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
> >> >
> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
> >> >> To answer your following questions:
> >> >> Performed all Windows updates- yes
> >> >
> >> > Good!
> >> >
> >> >> Which version of IE- 6
> >> >
> >> > If' you've performed all Updates, it's "6.1"
> >> >
> >> >> Found installation disk?-yes but I can't locate the product #
> >> >
> >> > Remind me to sho wyou how to retrieve that from the Registry.
> >> >
> >> >> And I promise to run scan disk & defrag on a regular bases.
> >> >
> >> > Scandisk is not a bad idea, regular defragging is definitely a good
> >> > idea,
> >> > but neither is the issue here, I'm nearly certain. You have a situation
> >> > where one or more files got corrupted, and believe it of not, it isn't
> >> > Explorer.
> >> >
> >> >>
> >> >> Test Performed:
> >> >> d:\dir/s win98*.cab
> >> >> I located the cab files in the "D" directory there are 55 cab files.
> >> >> [let
> >> >> me know if you want more details on the cab files]
> >> >
> >> > This is your Installation CD in the CD drive (D:\), right? I want to
> >> > know
> >> > if they exist on the C:\ drive, so if you haven't run that yet, please
> >> > do
> >> > so. If they are not found, please, while you are waiting for me to
> >> > finish
> >> > testing, open the command prompt (or use the floppy) and run
> >> >
> >> > md win98
> >> > cd d:
> >> > cd win98
> >> > copy *.* c:\win98
> >> >
> >> > That will put the files on your C:\ drive and make life much easier.
> >> >
> >> >> dir/s ie6setup.exe [system response]
> >> >> directory of c:\ progra~1\ intern~1
> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
> >> >> 1 file 490,608 bytes
> >> >> Directory of c:\windows\window~1
> >> >
> >> >> Could you give me the command to seach further, sinch IE6 is not found
> >> >> in
> >> >> the Windows update setup file? I'm not sure which folder I should
> >> >> seach
> >> >> in.
> >> >
> >> > If I read you correctly, there *is* a folder called C:\Windows\Windows
> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
> >> > ie6setup.exe
> >> > in the folder? Run the following:
> >> >
> >> > dir ie*.exe
> >> >
> >> > Anything?
> >> >
> >> > --
> >> > Gary S. Terhune
> >> > MS-MVP Shell/User
> >> > http://grystmill.com
> >> >
> >> >
> >> >> "Gary S. Terhune" wrote:
> >> >>
> >> >>> OK. Looks good, except it would appear that you seldom restart your
> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
> >> >>> files.)
> >> >>> They're useless. You need to add a scheduled task for SCANREGW when
> >> >>> we
> >> >>> get
> >> >>> you fixed up.
> >> >>>
> >> >>> Was your system fully up to date at Windows Updates? In particular,
> >> >>> is
> >> >>> IE
> >> >>> version 6.1 and up to date? If you know? Also, did you come up with a
> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt and
> >> >>> do:
> >> >>>
> >> >>> dir /s win98*.cab
> >> >>>
> >> >>> If several dozen show up, those are your Windows 98 installation
> >> >>> files.
> >> >>> Note
> >> >>> the directory.
> >> >>>
> >> >>> But at this moment, the installation files for your current version
> >> >>> of
> >> >>> IE
> >> >>> are what you need. So, run this command to see if they're there:
> >> >>>
> >> >>> dir /s ie6setup.exe
> >> >>>
> >> >>> With any luck, that will show up in a folder called "Windows Update
> >> >>> Setup
> >> >>> Files". If nothing shows up, skip down to the next section that
> >> >>> starts,
> >> >>> "If
> >> >>> you didn't find ie6setup.exe." If the file shows up but not in that
> >> >>> folder,
> >> >>> then please run:
> >> >>>
> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation
> >> >>> marks
> >> >>> are
> >> >>> required.)
> >> >>>
> >> >>> Example:
> >> >>> cd "c:\windows\folder where file showed up"
> >> >>>
> >> >>> Don't bother to list all the files, but there should be several CAB
> >> >>> files
> >> >>>
> >> >>> If you didn't find ie6setup.exe, do the following:
> >> >>>
> >> >>> dir /s /v iexplore.exe
> >> >>>
> >> >>> Report all the data presented. I have to flatten this Win98 system
> >> >>> and
> >> >>> install a new one. Was playing around with too much garbage and
> >> >>> managed
> >> >>> to
> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000, but
> >> >>> something about the hardware made that unworkable.) Anyway, I don't
> >> >>> wan
> >> >>> to
> >> >>> give any further instruction until I get that done, which should be
> >> >>> later
> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.
> >> >>> Not
> >> >>> sure
> >> >>> yet.)
> >> >>>
> >> >>> --
> >> >>> Gary S. Terhune
> >> >>> MS-MVP Shell/User
> >> >>> http://grystmill.com
> >> >>>
> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
> >> >>> > Here is the report from the command prompts:
> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
> >> >>> > Explorer.scf= 80 04-23-99 10:22P
> >> >>> > 2 files(s) 180,304 bytes
> >> >>> >
> >> >>> > RB Files:
> >> >>> > <DIR> 01-18-00 7:05a
> >> >>> > <DIR> 01-18-00 7:05a
> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
> >> >>> > 6 files(s) 20,267,739 bytes
> >> >>> > 2 dir(s) 15,509.38 mb free
> >> >>> >
> >> >>> > I hope this is exactly what you need.
> >> >>> >
> >> >>> > Thank you,
> >> >>> > Mary
> >> >>> >
> >> >>> >
> >> >>> > "Gary S. Terhune" wrote:
> >> >>> >
> >> >>> >> OK. First, you know how to get to the Command Prompt Only prompt
> >> >>> >> using
> >> >>> >> the
> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it about
> >> >>> >> once
> >> >>> >> per
> >> >>> >> second as the system boots up until a Startup Menu appears. If you
> >> >>> >> can do
> >> >>> >> that, great. If you can't access the Startup Menu, you'll need a
> >> >>> >> Windows
> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't have
> >> >>> >> the
> >> >>> >> Startup
> >> >>> >> floppy disk, go to another computer and download a disk creator
> >> >>> >> from
> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says Windows
> >> >>> >> 98SE
> >> >>> >> OEM
> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE
> >> >>> >> file
> >> >>> >> that
> >> >>> >> you
> >> >>> >> run to create the bootable floppy disk.
> >> >>> >>
> >> >>> >> Once you have either gotten to the Startup Menu where you can
> >> >>> >> choose
> >> >>> >> Command
> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,
> >> >>> >> first,
> >> >>> >> what
> >> >>> >> you have already on your system. Run the following two commands.
> >> >>> >> If
> >> >>> >> you're
> >> >>> >> doing this from the floppy boot, then you need to first change to
> >> >>> >> C:\
> >> >>> >> by
> >> >>> >> typing in C: (C + Colon) then <Enter>:
> >> >>> >>
> >> >>> >> dir /s explorer.*
> >> >>> >> dir /s /ah explorer.*
> >> >>> >>
> >> >>> >> Each command will take some time to complete. You'll immediately
> >> >>> >> get
> >> >>> >> a
> >> >>> >> two-line description of the Volume. and then as the results are
> >> >>> >> found
> >> >>> >> they
> >> >>> >> will be listed. But you want to watch the blinking cursor. When it
> >> >>> >> is
> >> >>> >> finished searching out the files, you will get a "Total Files
 
G

Gary S. Terhune

First, there is a TXT attachment on this post. Extract it to a floppy,
rename to NoPP.REG, and copy it to your system's C:\ drive. Then please run
the following

cd windows\system
dir /s files32.vxd
dir /s /ah files32.vxd
regedit c:\nopp.reg

It's to make sure you don't have Pretty Park virus. Do them one at a time
and note results before running the next command.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Mary" <Mary@discussions.microsoft.com> wrote in message
news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
>I re-entered the command from the d drive:[I got it right this time, I
>didn't
> have the spaces between the astricks. ] Thank you for your patience.
> copy *.* c:\win98
> Result:
> 128 files copies!
>
> To answer your questions:
> In the beginning I did start at the C:\> prompt and changed over the D:.
> I
> am not using a floppy disk or installation cd, just F8 to get me the the
> command prompt. I think my hardrive was partioned and that's why I have a
> D
> drive. My CDRom is E, I think. Did I answer all of your questions?
>
> I'm on pacific time also, starting again on tommorrow will work for me
> too.
>
> Thank you again,
> --
> Mary
>
>
> "Gary S. Terhune" wrote:
>
>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
>>
>> And are you using the F8 Start Menu to get to the Command Prompt or are
>> you
>> using a floppy disk. It will help me to know. So you will understand, I'm
>> under the impression that your D:\ drive is your CDROM drive and that you
>> have put your Windows Installation CD into that drive. If that was an
>> incorrect assumption, you need to tell me. Here's an explanation of my
>> intent when I gave you those commands:
>>
>> First, I assumed you booted to a C:\> command prompt using the Startup
>> menu.
>> If not, before running the commands, get to the C:\ prompt, first, using
>> c-colon
>>
>> md win98 (Makes a Directory called C:\WIN98)
>> d: (switches you to D:\> prompt)
>> cd win98 (Changes the Directory you're in to D:\WIN98)
>> copy *.* c:\win98
>>
>> Note the spaces before and after *.* in that last command, which should
>> copy
>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any
>> errors until that last one indicates to me that between us we screwed it
>> up.
>> Try again. If you get an error in the first command, run "cd win98" (sans
>> quotes), then the dir command, and tell us what's there. If nothing, then
>> proceed with the last three commands. If anything is there, start over
>> and
>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal
>> with the confusion later.
>>
>> Today went much longer than I expected, but I should be able to have
>> further
>> instructions for you by tomorrow, early to mid-afternoon Pacific time.
>> (It's
>> approaching 11pm, now, but I tend to stay up late and there's plenty left
>> to
>> do.)
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> http://grystmill.com
>>
>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
>> > Ok, I ran the following:
>> >
>> > md win98
>> > d:
>> > cd win98
>> > cop*.*c:\win98
>> >
>> > System Response:
>> > Base4.cab
>> > file cannot be copied onto itself
>> > ) file(s) copied
>> >
>> > Question? How do I return back to the c prompt?
>> >
>> > --
>> > Mary
>> >
>> >
>> > "Gary S. Terhune" wrote:
>> >
>> >> CORRECTION: in the first set of commands, I wrote:
>> >>
>> >> cd d:
>> >>
>> >> That was wrong. It should simply be
>> >>
>> >> d:
>> >>
>> >> --
>> >> Gary S. Terhune
>> >> MS-MVP Shell/User
>> >> http://grystmill.com
>> >>
>> >> "Gary S. Terhune" <none> wrote in message
>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>> >> >
>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>> >> >> To answer your following questions:
>> >> >> Performed all Windows updates- yes
>> >> >
>> >> > Good!
>> >> >
>> >> >> Which version of IE- 6
>> >> >
>> >> > If' you've performed all Updates, it's "6.1"
>> >> >
>> >> >> Found installation disk?-yes but I can't locate the product #
>> >> >
>> >> > Remind me to sho wyou how to retrieve that from the Registry.
>> >> >
>> >> >> And I promise to run scan disk & defrag on a regular bases.
>> >> >
>> >> > Scandisk is not a bad idea, regular defragging is definitely a good
>> >> > idea,
>> >> > but neither is the issue here, I'm nearly certain. You have a
>> >> > situation
>> >> > where one or more files got corrupted, and believe it of not, it
>> >> > isn't
>> >> > Explorer.
>> >> >
>> >> >>
>> >> >> Test Performed:
>> >> >> d:\dir/s win98*.cab
>> >> >> I located the cab files in the "D" directory there are 55 cab
>> >> >> files.
>> >> >> [let
>> >> >> me know if you want more details on the cab files]
>> >> >
>> >> > This is your Installation CD in the CD drive (D:\), right? I want to
>> >> > know
>> >> > if they exist on the C:\ drive, so if you haven't run that yet,
>> >> > please
>> >> > do
>> >> > so. If they are not found, please, while you are waiting for me to
>> >> > finish
>> >> > testing, open the command prompt (or use the floppy) and run
>> >> >
>> >> > md win98
>> >> > cd d:
>> >> > cd win98
>> >> > copy *.* c:\win98
>> >> >
>> >> > That will put the files on your C:\ drive and make life much easier.
>> >> >
>> >> >> dir/s ie6setup.exe [system response]
>> >> >> directory of c:\ progra~1\ intern~1
>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
>> >> >> 1 file 490,608 bytes
>> >> >> Directory of c:\windows\window~1
>> >> >
>> >> >> Could you give me the command to seach further, sinch IE6 is not
>> >> >> found
>> >> >> in
>> >> >> the Windows update setup file? I'm not sure which folder I should
>> >> >> seach
>> >> >> in.
>> >> >
>> >> > If I read you correctly, there *is* a folder called
>> >> > C:\Windows\Windows
>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
>> >> > ie6setup.exe
>> >> > in the folder? Run the following:
>> >> >
>> >> > dir ie*.exe
>> >> >
>> >> > Anything?
>> >> >
>> >> > --
>> >> > Gary S. Terhune
>> >> > MS-MVP Shell/User
>> >> > http://grystmill.com
>> >> >
>> >> >
>> >> >> "Gary S. Terhune" wrote:
>> >> >>
>> >> >>> OK. Looks good, except it would appear that you seldom restart
>> >> >>> your
>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
>> >> >>> files.)
>> >> >>> They're useless. You need to add a scheduled task for SCANREGW
>> >> >>> when
>> >> >>> we
>> >> >>> get
>> >> >>> you fixed up.
>> >> >>>
>> >> >>> Was your system fully up to date at Windows Updates? In
>> >> >>> particular,
>> >> >>> is
>> >> >>> IE
>> >> >>> version 6.1 and up to date? If you know? Also, did you come up
>> >> >>> with a
>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt
>> >> >>> and
>> >> >>> do:
>> >> >>>
>> >> >>> dir /s win98*.cab
>> >> >>>
>> >> >>> If several dozen show up, those are your Windows 98 installation
>> >> >>> files.
>> >> >>> Note
>> >> >>> the directory.
>> >> >>>
>> >> >>> But at this moment, the installation files for your current
>> >> >>> version
>> >> >>> of
>> >> >>> IE
>> >> >>> are what you need. So, run this command to see if they're there:
>> >> >>>
>> >> >>> dir /s ie6setup.exe
>> >> >>>
>> >> >>> With any luck, that will show up in a folder called "Windows
>> >> >>> Update
>> >> >>> Setup
>> >> >>> Files". If nothing shows up, skip down to the next section that
>> >> >>> starts,
>> >> >>> "If
>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
>> >> >>> that
>> >> >>> folder,
>> >> >>> then please run:
>> >> >>>
>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation
>> >> >>> marks
>> >> >>> are
>> >> >>> required.)
>> >> >>>
>> >> >>> Example:
>> >> >>> cd "c:\windows\folder where file showed up"
>> >> >>>
>> >> >>> Don't bother to list all the files, but there should be several
>> >> >>> CAB
>> >> >>> files
>> >> >>>
>> >> >>> If you didn't find ie6setup.exe, do the following:
>> >> >>>
>> >> >>> dir /s /v iexplore.exe
>> >> >>>
>> >> >>> Report all the data presented. I have to flatten this Win98 system
>> >> >>> and
>> >> >>> install a new one. Was playing around with too much garbage and
>> >> >>> managed
>> >> >>> to
>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
>> >> >>> but
>> >> >>> something about the hardware made that unworkable.) Anyway, I
>> >> >>> don't
>> >> >>> wan
>> >> >>> to
>> >> >>> give any further instruction until I get that done, which should
>> >> >>> be
>> >> >>> later
>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.
>> >> >>> Not
>> >> >>> sure
>> >> >>> yet.)
>> >> >>>
>> >> >>> --
>> >> >>> Gary S. Terhune
>> >> >>> MS-MVP Shell/User
>> >> >>> http://grystmill.com
>> >> >>>
>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>> >> >>> > Here is the report from the command prompts:
>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
>> >> >>> > Explorer.scf= 80 04-23-99 10:22P
>> >> >>> > 2 files(s) 180,304 bytes
>> >> >>> >
>> >> >>> > RB Files:
>> >> >>> > <DIR> 01-18-00 7:05a
>> >> >>> > <DIR> 01-18-00 7:05a
>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
>> >> >>> > 6 files(s) 20,267,739 bytes
>> >> >>> > 2 dir(s) 15,509.38 mb free
>> >> >>> >
>> >> >>> > I hope this is exactly what you need.
>> >> >>> >
>> >> >>> > Thank you,
>> >> >>> > Mary
>> >> >>> >
>> >> >>> >
>> >> >>> > "Gary S. Terhune" wrote:
>> >> >>> >
>> >> >>> >> OK. First, you know how to get to the Command Prompt Only
>> >> >>> >> prompt
>> >> >>> >> using
>> >> >>> >> the
>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it
>> >> >>> >> about
>> >> >>> >> once
>> >> >>> >> per
>> >> >>> >> second as the system boots up until a Startup Menu appears. If
>> >> >>> >> you
>> >> >>> >> can do
>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need
>> >> >>> >> a
>> >> >>> >> Windows
>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't
>> >> >>> >> have
>> >> >>> >> the
>> >> >>> >> Startup
>> >> >>> >> floppy disk, go to another computer and download a disk creator
>> >> >>> >> from
>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says
>> >> >>> >> Windows
>> >> >>> >> 98SE
>> >> >>> >> OEM
>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE
>> >> >>> >> file
>> >> >>> >> that
>> >> >>> >> you
>> >> >>> >> run to create the bootable floppy disk.
>> >> >>> >>
>> >> >>> >> Once you have either gotten to the Startup Menu where you can
>> >> >>> >> choose
>> >> >>> >> Command
>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,
>> >> >>> >> first,
>> >> >>> >> what
>> >> >>> >> you have already on your system. Run the following two
>> >> >>> >> commands.
>> >> >>> >> If
>> >> >>> >> you're
>> >> >>> >> doing this from the floppy boot, then you need to first change
>> >> >>> >> to
>> >> >>> >> C:\
>> >> >>> >> by
>> >> >>> >> typing in C: (C + Colon) then <Enter>:
>> >> >>> >>
>> >> >>> >> dir /s explorer.*
>> >> >>> >> dir /s /ah explorer.*
>> >> >>> >>
>> >> >>> >> Each command will take some time to complete. You'll
>> >> >>> >> immediately
>> >> >>> >> get
>> >> >>> >> a
>> >> >>> >> two-line description of the Volume. and then as the results are
>> >> >>> >> found
>> >> >>> >> they
>> >> >>> >> will be listed. But you want to watch the blinking cursor. When
>> >> >>> >> it
>> >> >>> >> is
>> >> >>> >> finished searching out the files, you will get a "Total Files
 
G

Gary S. Terhune

CORRECTION! Re: Explorer caused an invalid page fault...

Skip that last REGEDIT command and run the following, instead:

regedit /e exefile.txt
HKEY_Local_Machine\Software\Classes\exefile\shell\command\open

Then copy exefile.txt to a floppy and post the contents here.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Mary" <Mary@discussions.microsoft.com> wrote in message
news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
>I re-entered the command from the d drive:[I got it right this time, I
>didn't
> have the spaces between the astricks. ] Thank you for your patience.
> copy *.* c:\win98
> Result:
> 128 files copies!
>
> To answer your questions:
> In the beginning I did start at the C:\> prompt and changed over the D:.
> I
> am not using a floppy disk or installation cd, just F8 to get me the the
> command prompt. I think my hardrive was partioned and that's why I have a
> D
> drive. My CDRom is E, I think. Did I answer all of your questions?
>
> I'm on pacific time also, starting again on tommorrow will work for me
> too.
>
> Thank you again,
> --
> Mary
>
>
> "Gary S. Terhune" wrote:
>
>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
>>
>> And are you using the F8 Start Menu to get to the Command Prompt or are
>> you
>> using a floppy disk. It will help me to know. So you will understand, I'm
>> under the impression that your D:\ drive is your CDROM drive and that you
>> have put your Windows Installation CD into that drive. If that was an
>> incorrect assumption, you need to tell me. Here's an explanation of my
>> intent when I gave you those commands:
>>
>> First, I assumed you booted to a C:\> command prompt using the Startup
>> menu.
>> If not, before running the commands, get to the C:\ prompt, first, using
>> c-colon
>>
>> md win98 (Makes a Directory called C:\WIN98)
>> d: (switches you to D:\> prompt)
>> cd win98 (Changes the Directory you're in to D:\WIN98)
>> copy *.* c:\win98
>>
>> Note the spaces before and after *.* in that last command, which should
>> copy
>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any
>> errors until that last one indicates to me that between us we screwed it
>> up.
>> Try again. If you get an error in the first command, run "cd win98" (sans
>> quotes), then the dir command, and tell us what's there. If nothing, then
>> proceed with the last three commands. If anything is there, start over
>> and
>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal
>> with the confusion later.
>>
>> Today went much longer than I expected, but I should be able to have
>> further
>> instructions for you by tomorrow, early to mid-afternoon Pacific time.
>> (It's
>> approaching 11pm, now, but I tend to stay up late and there's plenty left
>> to
>> do.)
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> http://grystmill.com
>>
>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
>> > Ok, I ran the following:
>> >
>> > md win98
>> > d:
>> > cd win98
>> > cop*.*c:\win98
>> >
>> > System Response:
>> > Base4.cab
>> > file cannot be copied onto itself
>> > ) file(s) copied
>> >
>> > Question? How do I return back to the c prompt?
>> >
>> > --
>> > Mary
>> >
>> >
>> > "Gary S. Terhune" wrote:
>> >
>> >> CORRECTION: in the first set of commands, I wrote:
>> >>
>> >> cd d:
>> >>
>> >> That was wrong. It should simply be
>> >>
>> >> d:
>> >>
>> >> --
>> >> Gary S. Terhune
>> >> MS-MVP Shell/User
>> >> http://grystmill.com
>> >>
>> >> "Gary S. Terhune" <none> wrote in message
>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>> >> >
>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>> >> >> To answer your following questions:
>> >> >> Performed all Windows updates- yes
>> >> >
>> >> > Good!
>> >> >
>> >> >> Which version of IE- 6
>> >> >
>> >> > If' you've performed all Updates, it's "6.1"
>> >> >
>> >> >> Found installation disk?-yes but I can't locate the product #
>> >> >
>> >> > Remind me to sho wyou how to retrieve that from the Registry.
>> >> >
>> >> >> And I promise to run scan disk & defrag on a regular bases.
>> >> >
>> >> > Scandisk is not a bad idea, regular defragging is definitely a good
>> >> > idea,
>> >> > but neither is the issue here, I'm nearly certain. You have a
>> >> > situation
>> >> > where one or more files got corrupted, and believe it of not, it
>> >> > isn't
>> >> > Explorer.
>> >> >
>> >> >>
>> >> >> Test Performed:
>> >> >> d:\dir/s win98*.cab
>> >> >> I located the cab files in the "D" directory there are 55 cab
>> >> >> files.
>> >> >> [let
>> >> >> me know if you want more details on the cab files]
>> >> >
>> >> > This is your Installation CD in the CD drive (D:\), right? I want to
>> >> > know
>> >> > if they exist on the C:\ drive, so if you haven't run that yet,
>> >> > please
>> >> > do
>> >> > so. If they are not found, please, while you are waiting for me to
>> >> > finish
>> >> > testing, open the command prompt (or use the floppy) and run
>> >> >
>> >> > md win98
>> >> > cd d:
>> >> > cd win98
>> >> > copy *.* c:\win98
>> >> >
>> >> > That will put the files on your C:\ drive and make life much easier.
>> >> >
>> >> >> dir/s ie6setup.exe [system response]
>> >> >> directory of c:\ progra~1\ intern~1
>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
>> >> >> 1 file 490,608 bytes
>> >> >> Directory of c:\windows\window~1
>> >> >
>> >> >> Could you give me the command to seach further, sinch IE6 is not
>> >> >> found
>> >> >> in
>> >> >> the Windows update setup file? I'm not sure which folder I should
>> >> >> seach
>> >> >> in.
>> >> >
>> >> > If I read you correctly, there *is* a folder called
>> >> > C:\Windows\Windows
>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
>> >> > ie6setup.exe
>> >> > in the folder? Run the following:
>> >> >
>> >> > dir ie*.exe
>> >> >
>> >> > Anything?
>> >> >
>> >> > --
>> >> > Gary S. Terhune
>> >> > MS-MVP Shell/User
>> >> > http://grystmill.com
>> >> >
>> >> >
>> >> >> "Gary S. Terhune" wrote:
>> >> >>
>> >> >>> OK. Looks good, except it would appear that you seldom restart
>> >> >>> your
>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
>> >> >>> files.)
>> >> >>> They're useless. You need to add a scheduled task for SCANREGW
>> >> >>> when
>> >> >>> we
>> >> >>> get
>> >> >>> you fixed up.
>> >> >>>
>> >> >>> Was your system fully up to date at Windows Updates? In
>> >> >>> particular,
>> >> >>> is
>> >> >>> IE
>> >> >>> version 6.1 and up to date? If you know? Also, did you come up
>> >> >>> with a
>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt
>> >> >>> and
>> >> >>> do:
>> >> >>>
>> >> >>> dir /s win98*.cab
>> >> >>>
>> >> >>> If several dozen show up, those are your Windows 98 installation
>> >> >>> files.
>> >> >>> Note
>> >> >>> the directory.
>> >> >>>
>> >> >>> But at this moment, the installation files for your current
>> >> >>> version
>> >> >>> of
>> >> >>> IE
>> >> >>> are what you need. So, run this command to see if they're there:
>> >> >>>
>> >> >>> dir /s ie6setup.exe
>> >> >>>
>> >> >>> With any luck, that will show up in a folder called "Windows
>> >> >>> Update
>> >> >>> Setup
>> >> >>> Files". If nothing shows up, skip down to the next section that
>> >> >>> starts,
>> >> >>> "If
>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
>> >> >>> that
>> >> >>> folder,
>> >> >>> then please run:
>> >> >>>
>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation
>> >> >>> marks
>> >> >>> are
>> >> >>> required.)
>> >> >>>
>> >> >>> Example:
>> >> >>> cd "c:\windows\folder where file showed up"
>> >> >>>
>> >> >>> Don't bother to list all the files, but there should be several
>> >> >>> CAB
>> >> >>> files
>> >> >>>
>> >> >>> If you didn't find ie6setup.exe, do the following:
>> >> >>>
>> >> >>> dir /s /v iexplore.exe
>> >> >>>
>> >> >>> Report all the data presented. I have to flatten this Win98 system
>> >> >>> and
>> >> >>> install a new one. Was playing around with too much garbage and
>> >> >>> managed
>> >> >>> to
>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
>> >> >>> but
>> >> >>> something about the hardware made that unworkable.) Anyway, I
>> >> >>> don't
>> >> >>> wan
>> >> >>> to
>> >> >>> give any further instruction until I get that done, which should
>> >> >>> be
>> >> >>> later
>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.
>> >> >>> Not
>> >> >>> sure
>> >> >>> yet.)
>> >> >>>
>> >> >>> --
>> >> >>> Gary S. Terhune
>> >> >>> MS-MVP Shell/User
>> >> >>> http://grystmill.com
>> >> >>>
>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>> >> >>> > Here is the report from the command prompts:
>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
>> >> >>> > Explorer.scf= 80 04-23-99 10:22P
>> >> >>> > 2 files(s) 180,304 bytes
>> >> >>> >
>> >> >>> > RB Files:
>> >> >>> > <DIR> 01-18-00 7:05a
>> >> >>> > <DIR> 01-18-00 7:05a
>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
>> >> >>> > 6 files(s) 20,267,739 bytes
>> >> >>> > 2 dir(s) 15,509.38 mb free
>> >> >>> >
>> >> >>> > I hope this is exactly what you need.
>> >> >>> >
>> >> >>> > Thank you,
>> >> >>> > Mary
>> >> >>> >
>> >> >>> >
>> >> >>> > "Gary S. Terhune" wrote:
>> >> >>> >
>> >> >>> >> OK. First, you know how to get to the Command Prompt Only
>> >> >>> >> prompt
>> >> >>> >> using
>> >> >>> >> the
>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it
>> >> >>> >> about
>> >> >>> >> once
>> >> >>> >> per
>> >> >>> >> second as the system boots up until a Startup Menu appears. If
>> >> >>> >> you
>> >> >>> >> can do
>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need
>> >> >>> >> a
>> >> >>> >> Windows
>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't
>> >> >>> >> have
>> >> >>> >> the
>> >> >>> >> Startup
>> >> >>> >> floppy disk, go to another computer and download a disk creator
>> >> >>> >> from
>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says
>> >> >>> >> Windows
>> >> >>> >> 98SE
>> >> >>> >> OEM
>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE
>> >> >>> >> file
>> >> >>> >> that
>> >> >>> >> you
>> >> >>> >> run to create the bootable floppy disk.
>> >> >>> >>
>> >> >>> >> Once you have either gotten to the Startup Menu where you can
>> >> >>> >> choose
>> >> >>> >> Command
>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,
>> >> >>> >> first,
>> >> >>> >> what
>> >> >>> >> you have already on your system. Run the following two
>> >> >>> >> commands.
>> >> >>> >> If
>> >> >>> >> you're
>> >> >>> >> doing this from the floppy boot, then you need to first change
>> >> >>> >> to
>> >> >>> >> C:\
>> >> >>> >> by
>> >> >>> >> typing in C: (C + Colon) then <Enter>:
>> >> >>> >>
>> >> >>> >> dir /s explorer.*
>> >> >>> >> dir /s /ah explorer.*
>> >> >>> >>
>> >> >>> >> Each command will take some time to complete. You'll
>> >> >>> >> immediately
>> >> >>> >> get
>> >> >>> >> a
>> >> >>> >> two-line description of the Volume. and then as the results are
>> >> >>> >> found
>> >> >>> >> they
>> >> >>> >> will be listed. But you want to watch the blinking cursor. When
>> >> >>> >> it
>> >> >>> >> is
>> >> >>> >> finished searching out the files, you will get a "Total Files
 
G

Gary S. Terhune

There is one question left hanging... What's in that folder
C:\Windows\Window~1

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Mary" <Mary@discussions.microsoft.com> wrote in message
news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
>I re-entered the command from the d drive:[I got it right this time, I
>didn't
> have the spaces between the astricks. ] Thank you for your patience.
> copy *.* c:\win98
> Result:
> 128 files copies!
>
> To answer your questions:
> In the beginning I did start at the C:\> prompt and changed over the D:.
> I
> am not using a floppy disk or installation cd, just F8 to get me the the
> command prompt. I think my hardrive was partioned and that's why I have a
> D
> drive. My CDRom is E, I think. Did I answer all of your questions?
>
> I'm on pacific time also, starting again on tommorrow will work for me
> too.
>
> Thank you again,
> --
> Mary
>
>
> "Gary S. Terhune" wrote:
>
>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
>>
>> And are you using the F8 Start Menu to get to the Command Prompt or are
>> you
>> using a floppy disk. It will help me to know. So you will understand, I'm
>> under the impression that your D:\ drive is your CDROM drive and that you
>> have put your Windows Installation CD into that drive. If that was an
>> incorrect assumption, you need to tell me. Here's an explanation of my
>> intent when I gave you those commands:
>>
>> First, I assumed you booted to a C:\> command prompt using the Startup
>> menu.
>> If not, before running the commands, get to the C:\ prompt, first, using
>> c-colon
>>
>> md win98 (Makes a Directory called C:\WIN98)
>> d: (switches you to D:\> prompt)
>> cd win98 (Changes the Directory you're in to D:\WIN98)
>> copy *.* c:\win98
>>
>> Note the spaces before and after *.* in that last command, which should
>> copy
>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any
>> errors until that last one indicates to me that between us we screwed it
>> up.
>> Try again. If you get an error in the first command, run "cd win98" (sans
>> quotes), then the dir command, and tell us what's there. If nothing, then
>> proceed with the last three commands. If anything is there, start over
>> and
>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal
>> with the confusion later.
>>
>> Today went much longer than I expected, but I should be able to have
>> further
>> instructions for you by tomorrow, early to mid-afternoon Pacific time.
>> (It's
>> approaching 11pm, now, but I tend to stay up late and there's plenty left
>> to
>> do.)
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> http://grystmill.com
>>
>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
>> > Ok, I ran the following:
>> >
>> > md win98
>> > d:
>> > cd win98
>> > cop*.*c:\win98
>> >
>> > System Response:
>> > Base4.cab
>> > file cannot be copied onto itself
>> > ) file(s) copied
>> >
>> > Question? How do I return back to the c prompt?
>> >
>> > --
>> > Mary
>> >
>> >
>> > "Gary S. Terhune" wrote:
>> >
>> >> CORRECTION: in the first set of commands, I wrote:
>> >>
>> >> cd d:
>> >>
>> >> That was wrong. It should simply be
>> >>
>> >> d:
>> >>
>> >> --
>> >> Gary S. Terhune
>> >> MS-MVP Shell/User
>> >> http://grystmill.com
>> >>
>> >> "Gary S. Terhune" <none> wrote in message
>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>> >> >
>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>> >> >> To answer your following questions:
>> >> >> Performed all Windows updates- yes
>> >> >
>> >> > Good!
>> >> >
>> >> >> Which version of IE- 6
>> >> >
>> >> > If' you've performed all Updates, it's "6.1"
>> >> >
>> >> >> Found installation disk?-yes but I can't locate the product #
>> >> >
>> >> > Remind me to sho wyou how to retrieve that from the Registry.
>> >> >
>> >> >> And I promise to run scan disk & defrag on a regular bases.
>> >> >
>> >> > Scandisk is not a bad idea, regular defragging is definitely a good
>> >> > idea,
>> >> > but neither is the issue here, I'm nearly certain. You have a
>> >> > situation
>> >> > where one or more files got corrupted, and believe it of not, it
>> >> > isn't
>> >> > Explorer.
>> >> >
>> >> >>
>> >> >> Test Performed:
>> >> >> d:\dir/s win98*.cab
>> >> >> I located the cab files in the "D" directory there are 55 cab
>> >> >> files.
>> >> >> [let
>> >> >> me know if you want more details on the cab files]
>> >> >
>> >> > This is your Installation CD in the CD drive (D:\), right? I want to
>> >> > know
>> >> > if they exist on the C:\ drive, so if you haven't run that yet,
>> >> > please
>> >> > do
>> >> > so. If they are not found, please, while you are waiting for me to
>> >> > finish
>> >> > testing, open the command prompt (or use the floppy) and run
>> >> >
>> >> > md win98
>> >> > cd d:
>> >> > cd win98
>> >> > copy *.* c:\win98
>> >> >
>> >> > That will put the files on your C:\ drive and make life much easier.
>> >> >
>> >> >> dir/s ie6setup.exe [system response]
>> >> >> directory of c:\ progra~1\ intern~1
>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
>> >> >> 1 file 490,608 bytes
>> >> >> Directory of c:\windows\window~1
>> >> >
>> >> >> Could you give me the command to seach further, sinch IE6 is not
>> >> >> found
>> >> >> in
>> >> >> the Windows update setup file? I'm not sure which folder I should
>> >> >> seach
>> >> >> in.
>> >> >
>> >> > If I read you correctly, there *is* a folder called
>> >> > C:\Windows\Windows
>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
>> >> > ie6setup.exe
>> >> > in the folder? Run the following:
>> >> >
>> >> > dir ie*.exe
>> >> >
>> >> > Anything?
>> >> >
>> >> > --
>> >> > Gary S. Terhune
>> >> > MS-MVP Shell/User
>> >> > http://grystmill.com
>> >> >
>> >> >
>> >> >> "Gary S. Terhune" wrote:
>> >> >>
>> >> >>> OK. Looks good, except it would appear that you seldom restart
>> >> >>> your
>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
>> >> >>> files.)
>> >> >>> They're useless. You need to add a scheduled task for SCANREGW
>> >> >>> when
>> >> >>> we
>> >> >>> get
>> >> >>> you fixed up.
>> >> >>>
>> >> >>> Was your system fully up to date at Windows Updates? In
>> >> >>> particular,
>> >> >>> is
>> >> >>> IE
>> >> >>> version 6.1 and up to date? If you know? Also, did you come up
>> >> >>> with a
>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt
>> >> >>> and
>> >> >>> do:
>> >> >>>
>> >> >>> dir /s win98*.cab
>> >> >>>
>> >> >>> If several dozen show up, those are your Windows 98 installation
>> >> >>> files.
>> >> >>> Note
>> >> >>> the directory.
>> >> >>>
>> >> >>> But at this moment, the installation files for your current
>> >> >>> version
>> >> >>> of
>> >> >>> IE
>> >> >>> are what you need. So, run this command to see if they're there:
>> >> >>>
>> >> >>> dir /s ie6setup.exe
>> >> >>>
>> >> >>> With any luck, that will show up in a folder called "Windows
>> >> >>> Update
>> >> >>> Setup
>> >> >>> Files". If nothing shows up, skip down to the next section that
>> >> >>> starts,
>> >> >>> "If
>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
>> >> >>> that
>> >> >>> folder,
>> >> >>> then please run:
>> >> >>>
>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation
>> >> >>> marks
>> >> >>> are
>> >> >>> required.)
>> >> >>>
>> >> >>> Example:
>> >> >>> cd "c:\windows\folder where file showed up"
>> >> >>>
>> >> >>> Don't bother to list all the files, but there should be several
>> >> >>> CAB
>> >> >>> files
>> >> >>>
>> >> >>> If you didn't find ie6setup.exe, do the following:
>> >> >>>
>> >> >>> dir /s /v iexplore.exe
>> >> >>>
>> >> >>> Report all the data presented. I have to flatten this Win98 system
>> >> >>> and
>> >> >>> install a new one. Was playing around with too much garbage and
>> >> >>> managed
>> >> >>> to
>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
>> >> >>> but
>> >> >>> something about the hardware made that unworkable.) Anyway, I
>> >> >>> don't
>> >> >>> wan
>> >> >>> to
>> >> >>> give any further instruction until I get that done, which should
>> >> >>> be
>> >> >>> later
>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.
>> >> >>> Not
>> >> >>> sure
>> >> >>> yet.)
>> >> >>>
>> >> >>> --
>> >> >>> Gary S. Terhune
>> >> >>> MS-MVP Shell/User
>> >> >>> http://grystmill.com
>> >> >>>
>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>> >> >>> > Here is the report from the command prompts:
>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
>> >> >>> > Explorer.scf= 80 04-23-99 10:22P
>> >> >>> > 2 files(s) 180,304 bytes
>> >> >>> >
>> >> >>> > RB Files:
>> >> >>> > <DIR> 01-18-00 7:05a
>> >> >>> > <DIR> 01-18-00 7:05a
>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
>> >> >>> > 6 files(s) 20,267,739 bytes
>> >> >>> > 2 dir(s) 15,509.38 mb free
>> >> >>> >
>> >> >>> > I hope this is exactly what you need.
>> >> >>> >
>> >> >>> > Thank you,
>> >> >>> > Mary
>> >> >>> >
>> >> >>> >
>> >> >>> > "Gary S. Terhune" wrote:
>> >> >>> >
>> >> >>> >> OK. First, you know how to get to the Command Prompt Only
>> >> >>> >> prompt
>> >> >>> >> using
>> >> >>> >> the
>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it
>> >> >>> >> about
>> >> >>> >> once
>> >> >>> >> per
>> >> >>> >> second as the system boots up until a Startup Menu appears. If
>> >> >>> >> you
>> >> >>> >> can do
>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need
>> >> >>> >> a
>> >> >>> >> Windows
>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't
>> >> >>> >> have
>> >> >>> >> the
>> >> >>> >> Startup
>> >> >>> >> floppy disk, go to another computer and download a disk creator
>> >> >>> >> from
>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says
>> >> >>> >> Windows
>> >> >>> >> 98SE
>> >> >>> >> OEM
>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE
>> >> >>> >> file
>> >> >>> >> that
>> >> >>> >> you
>> >> >>> >> run to create the bootable floppy disk.
>> >> >>> >>
>> >> >>> >> Once you have either gotten to the Startup Menu where you can
>> >> >>> >> choose
>> >> >>> >> Command
>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,
>> >> >>> >> first,
>> >> >>> >> what
>> >> >>> >> you have already on your system. Run the following two
>> >> >>> >> commands.
>> >> >>> >> If
>> >> >>> >> you're
>> >> >>> >> doing this from the floppy boot, then you need to first change
>> >> >>> >> to
>> >> >>> >> C:\
>> >> >>> >> by
>> >> >>> >> typing in C: (C + Colon) then <Enter>:
>> >> >>> >>
>> >> >>> >> dir /s explorer.*
>> >> >>> >> dir /s /ah explorer.*
>> >> >>> >>
>> >> >>> >> Each command will take some time to complete. You'll
>> >> >>> >> immediately
>> >> >>> >> get
>> >> >>> >> a
>> >> >>> >> two-line description of the Volume. and then as the results are
>> >> >>> >> found
>> >> >>> >> they
>> >> >>> >> will be listed. But you want to watch the blinking cursor. When
>> >> >>> >> it
>> >> >>> >> is
>> >> >>> >> finished searching out the files, you will get a "Total Files
 
G

Gary S. Terhune

Re: CORRECTION! Re: Explorer caused an invalid page fault...

That REGEDIT command should all be on one line, space between txt and HKEY.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Gary S. Terhune" <none> wrote in message
news:ueiza1VBJHA.1632@TK2MSFTNGP06.phx.gbl...
> Skip that last REGEDIT command and run the following, instead:
>
> regedit /e exefile.txt
> HKEY_Local_Machine\Software\Classes\exefile\shell\command\open
>
> Then copy exefile.txt to a floppy and post the contents here.
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> http://grystmill.com
>
> "Mary" <Mary@discussions.microsoft.com> wrote in message
> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
>>I re-entered the command from the d drive:[I got it right this time, I
>>didn't
>> have the spaces between the astricks. ] Thank you for your patience.
>> copy *.* c:\win98
>> Result:
>> 128 files copies!
>>
>> To answer your questions:
>> In the beginning I did start at the C:\> prompt and changed over the D:.
>> I
>> am not using a floppy disk or installation cd, just F8 to get me the the
>> command prompt. I think my hardrive was partioned and that's why I have a
>> D
>> drive. My CDRom is E, I think. Did I answer all of your questions?
>>
>> I'm on pacific time also, starting again on tommorrow will work for me
>> too.
>>
>> Thank you again,
>> --
>> Mary
>>
>>
>> "Gary S. Terhune" wrote:
>>
>>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
>>>
>>> And are you using the F8 Start Menu to get to the Command Prompt or are
>>> you
>>> using a floppy disk. It will help me to know. So you will understand,
>>> I'm
>>> under the impression that your D:\ drive is your CDROM drive and that
>>> you
>>> have put your Windows Installation CD into that drive. If that was an
>>> incorrect assumption, you need to tell me. Here's an explanation of my
>>> intent when I gave you those commands:
>>>
>>> First, I assumed you booted to a C:\> command prompt using the Startup
>>> menu.
>>> If not, before running the commands, get to the C:\ prompt, first, using
>>> c-colon
>>>
>>> md win98 (Makes a Directory called C:\WIN98)
>>> d: (switches you to D:\> prompt)
>>> cd win98 (Changes the Directory you're in to D:\WIN98)
>>> copy *.* c:\win98
>>>
>>> Note the spaces before and after *.* in that last command, which should
>>> copy
>>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get
>>> any
>>> errors until that last one indicates to me that between us we screwed it
>>> up.
>>> Try again. If you get an error in the first command, run "cd win98"
>>> (sans
>>> quotes), then the dir command, and tell us what's there. If nothing,
>>> then
>>> proceed with the last three commands. If anything is there, start over
>>> and
>>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll
>>> deal
>>> with the confusion later.
>>>
>>> Today went much longer than I expected, but I should be able to have
>>> further
>>> instructions for you by tomorrow, early to mid-afternoon Pacific time.
>>> (It's
>>> approaching 11pm, now, but I tend to stay up late and there's plenty
>>> left to
>>> do.)
>>>
>>> --
>>> Gary S. Terhune
>>> MS-MVP Shell/User
>>> http://grystmill.com
>>>
>>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
>>> > Ok, I ran the following:
>>> >
>>> > md win98
>>> > d:
>>> > cd win98
>>> > cop*.*c:\win98
>>> >
>>> > System Response:
>>> > Base4.cab
>>> > file cannot be copied onto itself
>>> > ) file(s) copied
>>> >
>>> > Question? How do I return back to the c prompt?
>>> >
>>> > --
>>> > Mary
>>> >
>>> >
>>> > "Gary S. Terhune" wrote:
>>> >
>>> >> CORRECTION: in the first set of commands, I wrote:
>>> >>
>>> >> cd d:
>>> >>
>>> >> That was wrong. It should simply be
>>> >>
>>> >> d:
>>> >>
>>> >> --
>>> >> Gary S. Terhune
>>> >> MS-MVP Shell/User
>>> >> http://grystmill.com
>>> >>
>>> >> "Gary S. Terhune" <none> wrote in message
>>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>>> >> >
>>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>>> >> >> To answer your following questions:
>>> >> >> Performed all Windows updates- yes
>>> >> >
>>> >> > Good!
>>> >> >
>>> >> >> Which version of IE- 6
>>> >> >
>>> >> > If' you've performed all Updates, it's "6.1"
>>> >> >
>>> >> >> Found installation disk?-yes but I can't locate the product #
>>> >> >
>>> >> > Remind me to sho wyou how to retrieve that from the Registry.
>>> >> >
>>> >> >> And I promise to run scan disk & defrag on a regular bases.
>>> >> >
>>> >> > Scandisk is not a bad idea, regular defragging is definitely a good
>>> >> > idea,
>>> >> > but neither is the issue here, I'm nearly certain. You have a
>>> >> > situation
>>> >> > where one or more files got corrupted, and believe it of not, it
>>> >> > isn't
>>> >> > Explorer.
>>> >> >
>>> >> >>
>>> >> >> Test Performed:
>>> >> >> d:\dir/s win98*.cab
>>> >> >> I located the cab files in the "D" directory there are 55 cab
>>> >> >> files.
>>> >> >> [let
>>> >> >> me know if you want more details on the cab files]
>>> >> >
>>> >> > This is your Installation CD in the CD drive (D:\), right? I want
>>> >> > to
>>> >> > know
>>> >> > if they exist on the C:\ drive, so if you haven't run that yet,
>>> >> > please
>>> >> > do
>>> >> > so. If they are not found, please, while you are waiting for me to
>>> >> > finish
>>> >> > testing, open the command prompt (or use the floppy) and run
>>> >> >
>>> >> > md win98
>>> >> > cd d:
>>> >> > cd win98
>>> >> > copy *.* c:\win98
>>> >> >
>>> >> > That will put the files on your C:\ drive and make life much
>>> >> > easier.
>>> >> >
>>> >> >> dir/s ie6setup.exe [system response]
>>> >> >> directory of c:\ progra~1\ intern~1
>>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
>>> >> >> 1 file 490,608 bytes
>>> >> >> Directory of c:\windows\window~1
>>> >> >
>>> >> >> Could you give me the command to seach further, sinch IE6 is not
>>> >> >> found
>>> >> >> in
>>> >> >> the Windows update setup file? I'm not sure which folder I should
>>> >> >> seach
>>> >> >> in.
>>> >> >
>>> >> > If I read you correctly, there *is* a folder called
>>> >> > C:\Windows\Windows
>>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
>>> >> > ie6setup.exe
>>> >> > in the folder? Run the following:
>>> >> >
>>> >> > dir ie*.exe
>>> >> >
>>> >> > Anything?
>>> >> >
>>> >> > --
>>> >> > Gary S. Terhune
>>> >> > MS-MVP Shell/User
>>> >> > http://grystmill.com
>>> >> >
>>> >> >
>>> >> >> "Gary S. Terhune" wrote:
>>> >> >>
>>> >> >>> OK. Looks good, except it would appear that you seldom restart
>>> >> >>> your
>>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
>>> >> >>> files.)
>>> >> >>> They're useless. You need to add a scheduled task for SCANREGW
>>> >> >>> when
>>> >> >>> we
>>> >> >>> get
>>> >> >>> you fixed up.
>>> >> >>>
>>> >> >>> Was your system fully up to date at Windows Updates? In
>>> >> >>> particular,
>>> >> >>> is
>>> >> >>> IE
>>> >> >>> version 6.1 and up to date? If you know? Also, did you come up
>>> >> >>> with a
>>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt
>>> >> >>> and
>>> >> >>> do:
>>> >> >>>
>>> >> >>> dir /s win98*.cab
>>> >> >>>
>>> >> >>> If several dozen show up, those are your Windows 98 installation
>>> >> >>> files.
>>> >> >>> Note
>>> >> >>> the directory.
>>> >> >>>
>>> >> >>> But at this moment, the installation files for your current
>>> >> >>> version
>>> >> >>> of
>>> >> >>> IE
>>> >> >>> are what you need. So, run this command to see if they're there:
>>> >> >>>
>>> >> >>> dir /s ie6setup.exe
>>> >> >>>
>>> >> >>> With any luck, that will show up in a folder called "Windows
>>> >> >>> Update
>>> >> >>> Setup
>>> >> >>> Files". If nothing shows up, skip down to the next section that
>>> >> >>> starts,
>>> >> >>> "If
>>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
>>> >> >>> that
>>> >> >>> folder,
>>> >> >>> then please run:
>>> >> >>>
>>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation
>>> >> >>> marks
>>> >> >>> are
>>> >> >>> required.)
>>> >> >>>
>>> >> >>> Example:
>>> >> >>> cd "c:\windows\folder where file showed up"
>>> >> >>>
>>> >> >>> Don't bother to list all the files, but there should be several
>>> >> >>> CAB
>>> >> >>> files
>>> >> >>>
>>> >> >>> If you didn't find ie6setup.exe, do the following:
>>> >> >>>
>>> >> >>> dir /s /v iexplore.exe
>>> >> >>>
>>> >> >>> Report all the data presented. I have to flatten this Win98
>>> >> >>> system
>>> >> >>> and
>>> >> >>> install a new one. Was playing around with too much garbage and
>>> >> >>> managed
>>> >> >>> to
>>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
>>> >> >>> but
>>> >> >>> something about the hardware made that unworkable.) Anyway, I
>>> >> >>> don't
>>> >> >>> wan
>>> >> >>> to
>>> >> >>> give any further instruction until I get that done, which should
>>> >> >>> be
>>> >> >>> later
>>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I
>>> >> >>> think.
>>> >> >>> Not
>>> >> >>> sure
>>> >> >>> yet.)
>>> >> >>>
>>> >> >>> --
>>> >> >>> Gary S. Terhune
>>> >> >>> MS-MVP Shell/User
>>> >> >>> http://grystmill.com
>>> >> >>>
>>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>>> >> >>> > Here is the report from the command prompts:
>>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
>>> >> >>> > Explorer.scf= 80 04-23-99 10:22P
>>> >> >>> > 2 files(s) 180,304 bytes
>>> >> >>> >
>>> >> >>> > RB Files:
>>> >> >>> > <DIR> 01-18-00 7:05a
>>> >> >>> > <DIR> 01-18-00 7:05a
>>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
>>> >> >>> > 6 files(s) 20,267,739 bytes
>>> >> >>> > 2 dir(s) 15,509.38 mb free
>>> >> >>> >
>>> >> >>> > I hope this is exactly what you need.
>>> >> >>> >
>>> >> >>> > Thank you,
>>> >> >>> > Mary
>>> >> >>> >
>>> >> >>> >
>>> >> >>> > "Gary S. Terhune" wrote:
>>> >> >>> >
>>> >> >>> >> OK. First, you know how to get to the Command Prompt Only
>>> >> >>> >> prompt
>>> >> >>> >> using
>>> >> >>> >> the
>>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it
>>> >> >>> >> about
>>> >> >>> >> once
>>> >> >>> >> per
>>> >> >>> >> second as the system boots up until a Startup Menu appears. If
>>> >> >>> >> you
>>> >> >>> >> can do
>>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need
>>> >> >>> >> a
>>> >> >>> >> Windows
>>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't
>>> >> >>> >> have
>>> >> >>> >> the
>>> >> >>> >> Startup
>>> >> >>> >> floppy disk, go to another computer and download a disk
>>> >> >>> >> creator
>>> >> >>> >> from
>>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says
>>> >> >>> >> Windows
>>> >> >>> >> 98SE
>>> >> >>> >> OEM
>>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE
>>> >> >>> >> file
>>> >> >>> >> that
>>> >> >>> >> you
>>> >> >>> >> run to create the bootable floppy disk.
>>> >> >>> >>
>>> >> >>> >> Once you have either gotten to the Startup Menu where you can
>>> >> >>> >> choose
>>> >> >>> >> Command
>>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,
>>> >> >>> >> first,
>>> >> >>> >> what
>>> >> >>> >> you have already on your system. Run the following two
>>> >> >>> >> commands.
>>> >> >>> >> If
>>> >> >>> >> you're
>>> >> >>> >> doing this from the floppy boot, then you need to first change
>>> >> >>> >> to
>>> >> >>> >> C:\
>>> >> >>> >> by
>>> >> >>> >> typing in C: (C + Colon) then <Enter>:
>>> >> >>> >>
>>> >> >>> >> dir /s explorer.*
>>> >> >>> >> dir /s /ah explorer.*
>>> >> >>> >>
>>> >> >>> >> Each command will take some time to complete. You'll
>>> >> >>> >> immediately
>>> >> >>> >> get
>>> >> >>> >> a
>>> >> >>> >> two-line description of the Volume. and then as the results
>>> >> >>> >> are
>>> >> >>> >> found
>>> >> >>> >> they
>>> >> >>> >> will be listed. But you want to watch the blinking cursor.
>>> >> >>> >> When it
>>> >> >>> >> is
>>> >> >>> >> finished searching out the files, you will get a "Total Files

>
>
 
G

Gary S. Terhune

Along with your replies to my posts, if you don't mind my asking, where is
the computer that you are using to communicate with us? Far from your own
machine? Does the machine you're using now to communicate have the ability
to burn CDs? If not, can you find access to one?

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Mary" <Mary@discussions.microsoft.com> wrote in message
news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
>I re-entered the command from the d drive:[I got it right this time, I
>didn't
> have the spaces between the astricks. ] Thank you for your patience.
> copy *.* c:\win98
> Result:
> 128 files copies!
>
> To answer your questions:
> In the beginning I did start at the C:\> prompt and changed over the D:.
> I
> am not using a floppy disk or installation cd, just F8 to get me the the
> command prompt. I think my hardrive was partioned and that's why I have a
> D
> drive. My CDRom is E, I think. Did I answer all of your questions?
>
> I'm on pacific time also, starting again on tommorrow will work for me
> too.
>
> Thank you again,
> --
> Mary
>
>
> "Gary S. Terhune" wrote:
>
>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
>>
>> And are you using the F8 Start Menu to get to the Command Prompt or are
>> you
>> using a floppy disk. It will help me to know. So you will understand, I'm
>> under the impression that your D:\ drive is your CDROM drive and that you
>> have put your Windows Installation CD into that drive. If that was an
>> incorrect assumption, you need to tell me. Here's an explanation of my
>> intent when I gave you those commands:
>>
>> First, I assumed you booted to a C:\> command prompt using the Startup
>> menu.
>> If not, before running the commands, get to the C:\ prompt, first, using
>> c-colon
>>
>> md win98 (Makes a Directory called C:\WIN98)
>> d: (switches you to D:\> prompt)
>> cd win98 (Changes the Directory you're in to D:\WIN98)
>> copy *.* c:\win98
>>
>> Note the spaces before and after *.* in that last command, which should
>> copy
>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any
>> errors until that last one indicates to me that between us we screwed it
>> up.
>> Try again. If you get an error in the first command, run "cd win98" (sans
>> quotes), then the dir command, and tell us what's there. If nothing, then
>> proceed with the last three commands. If anything is there, start over
>> and
>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal
>> with the confusion later.
>>
>> Today went much longer than I expected, but I should be able to have
>> further
>> instructions for you by tomorrow, early to mid-afternoon Pacific time.
>> (It's
>> approaching 11pm, now, but I tend to stay up late and there's plenty left
>> to
>> do.)
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> http://grystmill.com
>>
>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
>> > Ok, I ran the following:
>> >
>> > md win98
>> > d:
>> > cd win98
>> > cop*.*c:\win98
>> >
>> > System Response:
>> > Base4.cab
>> > file cannot be copied onto itself
>> > ) file(s) copied
>> >
>> > Question? How do I return back to the c prompt?
>> >
>> > --
>> > Mary
>> >
>> >
>> > "Gary S. Terhune" wrote:
>> >
>> >> CORRECTION: in the first set of commands, I wrote:
>> >>
>> >> cd d:
>> >>
>> >> That was wrong. It should simply be
>> >>
>> >> d:
>> >>
>> >> --
>> >> Gary S. Terhune
>> >> MS-MVP Shell/User
>> >> http://grystmill.com
>> >>
>> >> "Gary S. Terhune" <none> wrote in message
>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>> >> >
>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>> >> >> To answer your following questions:
>> >> >> Performed all Windows updates- yes
>> >> >
>> >> > Good!
>> >> >
>> >> >> Which version of IE- 6
>> >> >
>> >> > If' you've performed all Updates, it's "6.1"
>> >> >
>> >> >> Found installation disk?-yes but I can't locate the product #
>> >> >
>> >> > Remind me to sho wyou how to retrieve that from the Registry.
>> >> >
>> >> >> And I promise to run scan disk & defrag on a regular bases.
>> >> >
>> >> > Scandisk is not a bad idea, regular defragging is definitely a good
>> >> > idea,
>> >> > but neither is the issue here, I'm nearly certain. You have a
>> >> > situation
>> >> > where one or more files got corrupted, and believe it of not, it
>> >> > isn't
>> >> > Explorer.
>> >> >
>> >> >>
>> >> >> Test Performed:
>> >> >> d:\dir/s win98*.cab
>> >> >> I located the cab files in the "D" directory there are 55 cab
>> >> >> files.
>> >> >> [let
>> >> >> me know if you want more details on the cab files]
>> >> >
>> >> > This is your Installation CD in the CD drive (D:\), right? I want to
>> >> > know
>> >> > if they exist on the C:\ drive, so if you haven't run that yet,
>> >> > please
>> >> > do
>> >> > so. If they are not found, please, while you are waiting for me to
>> >> > finish
>> >> > testing, open the command prompt (or use the floppy) and run
>> >> >
>> >> > md win98
>> >> > cd d:
>> >> > cd win98
>> >> > copy *.* c:\win98
>> >> >
>> >> > That will put the files on your C:\ drive and make life much easier.
>> >> >
>> >> >> dir/s ie6setup.exe [system response]
>> >> >> directory of c:\ progra~1\ intern~1
>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
>> >> >> 1 file 490,608 bytes
>> >> >> Directory of c:\windows\window~1
>> >> >
>> >> >> Could you give me the command to seach further, sinch IE6 is not
>> >> >> found
>> >> >> in
>> >> >> the Windows update setup file? I'm not sure which folder I should
>> >> >> seach
>> >> >> in.
>> >> >
>> >> > If I read you correctly, there *is* a folder called
>> >> > C:\Windows\Windows
>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
>> >> > ie6setup.exe
>> >> > in the folder? Run the following:
>> >> >
>> >> > dir ie*.exe
>> >> >
>> >> > Anything?
>> >> >
>> >> > --
>> >> > Gary S. Terhune
>> >> > MS-MVP Shell/User
>> >> > http://grystmill.com
>> >> >
>> >> >
>> >> >> "Gary S. Terhune" wrote:
>> >> >>
>> >> >>> OK. Looks good, except it would appear that you seldom restart
>> >> >>> your
>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
>> >> >>> files.)
>> >> >>> They're useless. You need to add a scheduled task for SCANREGW
>> >> >>> when
>> >> >>> we
>> >> >>> get
>> >> >>> you fixed up.
>> >> >>>
>> >> >>> Was your system fully up to date at Windows Updates? In
>> >> >>> particular,
>> >> >>> is
>> >> >>> IE
>> >> >>> version 6.1 and up to date? If you know? Also, did you come up
>> >> >>> with a
>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt
>> >> >>> and
>> >> >>> do:
>> >> >>>
>> >> >>> dir /s win98*.cab
>> >> >>>
>> >> >>> If several dozen show up, those are your Windows 98 installation
>> >> >>> files.
>> >> >>> Note
>> >> >>> the directory.
>> >> >>>
>> >> >>> But at this moment, the installation files for your current
>> >> >>> version
>> >> >>> of
>> >> >>> IE
>> >> >>> are what you need. So, run this command to see if they're there:
>> >> >>>
>> >> >>> dir /s ie6setup.exe
>> >> >>>
>> >> >>> With any luck, that will show up in a folder called "Windows
>> >> >>> Update
>> >> >>> Setup
>> >> >>> Files". If nothing shows up, skip down to the next section that
>> >> >>> starts,
>> >> >>> "If
>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
>> >> >>> that
>> >> >>> folder,
>> >> >>> then please run:
>> >> >>>
>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation
>> >> >>> marks
>> >> >>> are
>> >> >>> required.)
>> >> >>>
>> >> >>> Example:
>> >> >>> cd "c:\windows\folder where file showed up"
>> >> >>>
>> >> >>> Don't bother to list all the files, but there should be several
>> >> >>> CAB
>> >> >>> files
>> >> >>>
>> >> >>> If you didn't find ie6setup.exe, do the following:
>> >> >>>
>> >> >>> dir /s /v iexplore.exe
>> >> >>>
>> >> >>> Report all the data presented. I have to flatten this Win98 system
>> >> >>> and
>> >> >>> install a new one. Was playing around with too much garbage and
>> >> >>> managed
>> >> >>> to
>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
>> >> >>> but
>> >> >>> something about the hardware made that unworkable.) Anyway, I
>> >> >>> don't
>> >> >>> wan
>> >> >>> to
>> >> >>> give any further instruction until I get that done, which should
>> >> >>> be
>> >> >>> later
>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.
>> >> >>> Not
>> >> >>> sure
>> >> >>> yet.)
>> >> >>>
>> >> >>> --
>> >> >>> Gary S. Terhune
>> >> >>> MS-MVP Shell/User
>> >> >>> http://grystmill.com
>> >> >>>
>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>> >> >>> > Here is the report from the command prompts:
>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
>> >> >>> > Explorer.scf= 80 04-23-99 10:22P
>> >> >>> > 2 files(s) 180,304 bytes
>> >> >>> >
>> >> >>> > RB Files:
>> >> >>> > <DIR> 01-18-00 7:05a
>> >> >>> > <DIR> 01-18-00 7:05a
>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
>> >> >>> > 6 files(s) 20,267,739 bytes
>> >> >>> > 2 dir(s) 15,509.38 mb free
>> >> >>> >
>> >> >>> > I hope this is exactly what you need.
>> >> >>> >
>> >> >>> > Thank you,
>> >> >>> > Mary
>> >> >>> >
>> >> >>> >
>> >> >>> > "Gary S. Terhune" wrote:
>> >> >>> >
>> >> >>> >> OK. First, you know how to get to the Command Prompt Only
>> >> >>> >> prompt
>> >> >>> >> using
>> >> >>> >> the
>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it
>> >> >>> >> about
>> >> >>> >> once
>> >> >>> >> per
>> >> >>> >> second as the system boots up until a Startup Menu appears. If
>> >> >>> >> you
>> >> >>> >> can do
>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need
>> >> >>> >> a
>> >> >>> >> Windows
>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't
>> >> >>> >> have
>> >> >>> >> the
>> >> >>> >> Startup
>> >> >>> >> floppy disk, go to another computer and download a disk creator
>> >> >>> >> from
>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says
>> >> >>> >> Windows
>> >> >>> >> 98SE
>> >> >>> >> OEM
>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE
>> >> >>> >> file
>> >> >>> >> that
>> >> >>> >> you
>> >> >>> >> run to create the bootable floppy disk.
>> >> >>> >>
>> >> >>> >> Once you have either gotten to the Startup Menu where you can
>> >> >>> >> choose
>> >> >>> >> Command
>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,
>> >> >>> >> first,
>> >> >>> >> what
>> >> >>> >> you have already on your system. Run the following two
>> >> >>> >> commands.
>> >> >>> >> If
>> >> >>> >> you're
>> >> >>> >> doing this from the floppy boot, then you need to first change
>> >> >>> >> to
>> >> >>> >> C:\
>> >> >>> >> by
>> >> >>> >> typing in C: (C + Colon) then <Enter>:
>> >> >>> >>
>> >> >>> >> dir /s explorer.*
>> >> >>> >> dir /s /ah explorer.*
>> >> >>> >>
>> >> >>> >> Each command will take some time to complete. You'll
>> >> >>> >> immediately
>> >> >>> >> get
>> >> >>> >> a
>> >> >>> >> two-line description of the Volume. and then as the results are
>> >> >>> >> found
>> >> >>> >> they
>> >> >>> >> will be listed. But you want to watch the blinking cursor. When
>> >> >>> >> it
>> >> >>> >> is
>> >> >>> >> finished searching out the files, you will get a "Total Files
 
G

Gary S. Terhune

Re: CORRECTION! Re: Explorer caused an invalid page fault...

Once you have retrieved the information in the previous post, then you can
run that last command in the post previous to that one:

regedit c:\nopp.reg

If you already did that one, then don't worry about the procedure to export
the key and post the contents here. Just hope to catch you before you ran
the above and find out what's there, first.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Gary S. Terhune" <none> wrote in message
news:eStK%233YBJHA.3484@TK2MSFTNGP04.phx.gbl...
> That REGEDIT command should all be on one line, space between txt and
> HKEY.
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> http://grystmill.com
>
> "Gary S. Terhune" <none> wrote in message
> news:ueiza1VBJHA.1632@TK2MSFTNGP06.phx.gbl...
>> Skip that last REGEDIT command and run the following, instead:
>>
>> regedit /e exefile.txt
>> HKEY_Local_Machine\Software\Classes\exefile\shell\command\open
>>
>> Then copy exefile.txt to a floppy and post the contents here.
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> http://grystmill.com
>>
>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
>>>I re-entered the command from the d drive:[I got it right this time, I
>>>didn't
>>> have the spaces between the astricks. ] Thank you for your patience.
>>> copy *.* c:\win98
>>> Result:
>>> 128 files copies!
>>>
>>> To answer your questions:
>>> In the beginning I did start at the C:\> prompt and changed over the D:.
>>> I
>>> am not using a floppy disk or installation cd, just F8 to get me the the
>>> command prompt. I think my hardrive was partioned and that's why I have
>>> a D
>>> drive. My CDRom is E, I think. Did I answer all of your questions?
>>>
>>> I'm on pacific time also, starting again on tommorrow will work for me
>>> too.
>>>
>>> Thank you again,
>>> --
>>> Mary
>>>
>>>
>>> "Gary S. Terhune" wrote:
>>>
>>>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
>>>>
>>>> And are you using the F8 Start Menu to get to the Command Prompt or are
>>>> you
>>>> using a floppy disk. It will help me to know. So you will understand,
>>>> I'm
>>>> under the impression that your D:\ drive is your CDROM drive and that
>>>> you
>>>> have put your Windows Installation CD into that drive. If that was an
>>>> incorrect assumption, you need to tell me. Here's an explanation of my
>>>> intent when I gave you those commands:
>>>>
>>>> First, I assumed you booted to a C:\> command prompt using the Startup
>>>> menu.
>>>> If not, before running the commands, get to the C:\ prompt, first,
>>>> using
>>>> c-colon
>>>>
>>>> md win98 (Makes a Directory called C:\WIN98)
>>>> d: (switches you to D:\> prompt)
>>>> cd win98 (Changes the Directory you're in to D:\WIN98)
>>>> copy *.* c:\win98
>>>>
>>>> Note the spaces before and after *.* in that last command, which should
>>>> copy
>>>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get
>>>> any
>>>> errors until that last one indicates to me that between us we screwed
>>>> it up.
>>>> Try again. If you get an error in the first command, run "cd win98"
>>>> (sans
>>>> quotes), then the dir command, and tell us what's there. If nothing,
>>>> then
>>>> proceed with the last three commands. If anything is there, start over
>>>> and
>>>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll
>>>> deal
>>>> with the confusion later.
>>>>
>>>> Today went much longer than I expected, but I should be able to have
>>>> further
>>>> instructions for you by tomorrow, early to mid-afternoon Pacific time.
>>>> (It's
>>>> approaching 11pm, now, but I tend to stay up late and there's plenty
>>>> left to
>>>> do.)
>>>>
>>>> --
>>>> Gary S. Terhune
>>>> MS-MVP Shell/User
>>>> http://grystmill.com
>>>>
>>>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
>>>> > Ok, I ran the following:
>>>> >
>>>> > md win98
>>>> > d:
>>>> > cd win98
>>>> > cop*.*c:\win98
>>>> >
>>>> > System Response:
>>>> > Base4.cab
>>>> > file cannot be copied onto itself
>>>> > ) file(s) copied
>>>> >
>>>> > Question? How do I return back to the c prompt?
>>>> >
>>>> > --
>>>> > Mary
>>>> >
>>>> >
>>>> > "Gary S. Terhune" wrote:
>>>> >
>>>> >> CORRECTION: in the first set of commands, I wrote:
>>>> >>
>>>> >> cd d:
>>>> >>
>>>> >> That was wrong. It should simply be
>>>> >>
>>>> >> d:
>>>> >>
>>>> >> --
>>>> >> Gary S. Terhune
>>>> >> MS-MVP Shell/User
>>>> >> http://grystmill.com
>>>> >>
>>>> >> "Gary S. Terhune" <none> wrote in message
>>>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>>>> >> >
>>>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>>>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>>>> >> >> To answer your following questions:
>>>> >> >> Performed all Windows updates- yes
>>>> >> >
>>>> >> > Good!
>>>> >> >
>>>> >> >> Which version of IE- 6
>>>> >> >
>>>> >> > If' you've performed all Updates, it's "6.1"
>>>> >> >
>>>> >> >> Found installation disk?-yes but I can't locate the product #
>>>> >> >
>>>> >> > Remind me to sho wyou how to retrieve that from the Registry.
>>>> >> >
>>>> >> >> And I promise to run scan disk & defrag on a regular bases.
>>>> >> >
>>>> >> > Scandisk is not a bad idea, regular defragging is definitely a
>>>> >> > good
>>>> >> > idea,
>>>> >> > but neither is the issue here, I'm nearly certain. You have a
>>>> >> > situation
>>>> >> > where one or more files got corrupted, and believe it of not, it
>>>> >> > isn't
>>>> >> > Explorer.
>>>> >> >
>>>> >> >>
>>>> >> >> Test Performed:
>>>> >> >> d:\dir/s win98*.cab
>>>> >> >> I located the cab files in the "D" directory there are 55 cab
>>>> >> >> files.
>>>> >> >> [let
>>>> >> >> me know if you want more details on the cab files]
>>>> >> >
>>>> >> > This is your Installation CD in the CD drive (D:\), right? I want
>>>> >> > to
>>>> >> > know
>>>> >> > if they exist on the C:\ drive, so if you haven't run that yet,
>>>> >> > please
>>>> >> > do
>>>> >> > so. If they are not found, please, while you are waiting for me to
>>>> >> > finish
>>>> >> > testing, open the command prompt (or use the floppy) and run
>>>> >> >
>>>> >> > md win98
>>>> >> > cd d:
>>>> >> > cd win98
>>>> >> > copy *.* c:\win98
>>>> >> >
>>>> >> > That will put the files on your C:\ drive and make life much
>>>> >> > easier.
>>>> >> >
>>>> >> >> dir/s ie6setup.exe [system response]
>>>> >> >> directory of c:\ progra~1\ intern~1
>>>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
>>>> >> >> 1 file 490,608 bytes
>>>> >> >> Directory of c:\windows\window~1
>>>> >> >
>>>> >> >> Could you give me the command to seach further, sinch IE6 is not
>>>> >> >> found
>>>> >> >> in
>>>> >> >> the Windows update setup file? I'm not sure which folder I
>>>> >> >> should
>>>> >> >> seach
>>>> >> >> in.
>>>> >> >
>>>> >> > If I read you correctly, there *is* a folder called
>>>> >> > C:\Windows\Windows
>>>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
>>>> >> > ie6setup.exe
>>>> >> > in the folder? Run the following:
>>>> >> >
>>>> >> > dir ie*.exe
>>>> >> >
>>>> >> > Anything?
>>>> >> >
>>>> >> > --
>>>> >> > Gary S. Terhune
>>>> >> > MS-MVP Shell/User
>>>> >> > http://grystmill.com
>>>> >> >
>>>> >> >
>>>> >> >> "Gary S. Terhune" wrote:
>>>> >> >>
>>>> >> >>> OK. Looks good, except it would appear that you seldom restart
>>>> >> >>> your
>>>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
>>>> >> >>> files.)
>>>> >> >>> They're useless. You need to add a scheduled task for SCANREGW
>>>> >> >>> when
>>>> >> >>> we
>>>> >> >>> get
>>>> >> >>> you fixed up.
>>>> >> >>>
>>>> >> >>> Was your system fully up to date at Windows Updates? In
>>>> >> >>> particular,
>>>> >> >>> is
>>>> >> >>> IE
>>>> >> >>> version 6.1 and up to date? If you know? Also, did you come up
>>>> >> >>> with a
>>>> >> >>> Windows 98 installation CD? If not, go back to the Command
>>>> >> >>> Prompt and
>>>> >> >>> do:
>>>> >> >>>
>>>> >> >>> dir /s win98*.cab
>>>> >> >>>
>>>> >> >>> If several dozen show up, those are your Windows 98 installation
>>>> >> >>> files.
>>>> >> >>> Note
>>>> >> >>> the directory.
>>>> >> >>>
>>>> >> >>> But at this moment, the installation files for your current
>>>> >> >>> version
>>>> >> >>> of
>>>> >> >>> IE
>>>> >> >>> are what you need. So, run this command to see if they're there:
>>>> >> >>>
>>>> >> >>> dir /s ie6setup.exe
>>>> >> >>>
>>>> >> >>> With any luck, that will show up in a folder called "Windows
>>>> >> >>> Update
>>>> >> >>> Setup
>>>> >> >>> Files". If nothing shows up, skip down to the next section that
>>>> >> >>> starts,
>>>> >> >>> "If
>>>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
>>>> >> >>> that
>>>> >> >>> folder,
>>>> >> >>> then please run:
>>>> >> >>>
>>>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation
>>>> >> >>> marks
>>>> >> >>> are
>>>> >> >>> required.)
>>>> >> >>>
>>>> >> >>> Example:
>>>> >> >>> cd "c:\windows\folder where file showed up"
>>>> >> >>>
>>>> >> >>> Don't bother to list all the files, but there should be several
>>>> >> >>> CAB
>>>> >> >>> files
>>>> >> >>>
>>>> >> >>> If you didn't find ie6setup.exe, do the following:
>>>> >> >>>
>>>> >> >>> dir /s /v iexplore.exe
>>>> >> >>>
>>>> >> >>> Report all the data presented. I have to flatten this Win98
>>>> >> >>> system
>>>> >> >>> and
>>>> >> >>> install a new one. Was playing around with too much garbage and
>>>> >> >>> managed
>>>> >> >>> to
>>>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
>>>> >> >>> but
>>>> >> >>> something about the hardware made that unworkable.) Anyway, I
>>>> >> >>> don't
>>>> >> >>> wan
>>>> >> >>> to
>>>> >> >>> give any further instruction until I get that done, which should
>>>> >> >>> be
>>>> >> >>> later
>>>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I
>>>> >> >>> think.
>>>> >> >>> Not
>>>> >> >>> sure
>>>> >> >>> yet.)
>>>> >> >>>
>>>> >> >>> --
>>>> >> >>> Gary S. Terhune
>>>> >> >>> MS-MVP Shell/User
>>>> >> >>> http://grystmill.com
>>>> >> >>>
>>>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>>>> >> >>> > Here is the report from the command prompts:
>>>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
>>>> >> >>> > Explorer.scf= 80 04-23-99 10:22P
>>>> >> >>> > 2 files(s) 180,304 bytes
>>>> >> >>> >
>>>> >> >>> > RB Files:
>>>> >> >>> > <DIR> 01-18-00 7:05a
>>>> >> >>> > <DIR> 01-18-00 7:05a
>>>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>>>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>>>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>>>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>>>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>>>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
>>>> >> >>> > 6 files(s) 20,267,739 bytes
>>>> >> >>> > 2 dir(s) 15,509.38 mb free
>>>> >> >>> >
>>>> >> >>> > I hope this is exactly what you need.
>>>> >> >>> >
>>>> >> >>> > Thank you,
>>>> >> >>> > Mary
>>>> >> >>> >
>>>> >> >>> >
>>>> >> >>> > "Gary S. Terhune" wrote:
>>>> >> >>> >
>>>> >> >>> >> OK. First, you know how to get to the Command Prompt Only
>>>> >> >>> >> prompt
>>>> >> >>> >> using
>>>> >> >>> >> the
>>>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it
>>>> >> >>> >> about
>>>> >> >>> >> once
>>>> >> >>> >> per
>>>> >> >>> >> second as the system boots up until a Startup Menu appears.
>>>> >> >>> >> If you
>>>> >> >>> >> can do
>>>> >> >>> >> that, great. If you can't access the Startup Menu, you'll
>>>> >> >>> >> need a
>>>> >> >>> >> Windows
>>>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't
>>>> >> >>> >> have
>>>> >> >>> >> the
>>>> >> >>> >> Startup
>>>> >> >>> >> floppy disk, go to another computer and download a disk
>>>> >> >>> >> creator
>>>> >> >>> >> from
>>>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says
>>>> >> >>> >> Windows
>>>> >> >>> >> 98SE
>>>> >> >>> >> OEM
>>>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an
>>>> >> >>> >> EXE
>>>> >> >>> >> file
>>>> >> >>> >> that
>>>> >> >>> >> you
>>>> >> >>> >> run to create the bootable floppy disk.
>>>> >> >>> >>
>>>> >> >>> >> Once you have either gotten to the Startup Menu where you can
>>>> >> >>> >> choose
>>>> >> >>> >> Command
>>>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,
>>>> >> >>> >> first,
>>>> >> >>> >> what
>>>> >> >>> >> you have already on your system. Run the following two
>>>> >> >>> >> commands.
>>>> >> >>> >> If
>>>> >> >>> >> you're
>>>> >> >>> >> doing this from the floppy boot, then you need to first
>>>> >> >>> >> change to
>>>> >> >>> >> C:\
>>>> >> >>> >> by
>>>> >> >>> >> typing in C: (C + Colon) then <Enter>:
>>>> >> >>> >>
>>>> >> >>> >> dir /s explorer.*
>>>> >> >>> >> dir /s /ah explorer.*
>>>> >> >>> >>
>>>> >> >>> >> Each command will take some time to complete. You'll
>>>> >> >>> >> immediately
>>>> >> >>> >> get
>>>> >> >>> >> a
>>>> >> >>> >> two-line description of the Volume. and then as the results
>>>> >> >>> >> are
>>>> >> >>> >> found
>>>> >> >>> >> they
>>>> >> >>> >> will be listed. But you want to watch the blinking cursor.
>>>> >> >>> >> When it
>>>> >> >>> >> is
>>>> >> >>> >> finished searching out the files, you will get a "Total Files

>>
>>

>
>
 
M

Mary

To answer your questions: I can burn a CD with the machine I'm communicating
with. Both systems are in one location. Why do you ask?
--
Mary


"Gary S. Terhune" wrote:

> Along with your replies to my posts, if you don't mind my asking, where is
> the computer that you are using to communicate with us? Far from your own
> machine? Does the machine you're using now to communicate have the ability
> to burn CDs? If not, can you find access to one?
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> http://grystmill.com
>
> "Mary" <Mary@discussions.microsoft.com> wrote in message
> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
> >I re-entered the command from the d drive:[I got it right this time, I
> >didn't
> > have the spaces between the astricks. ] Thank you for your patience.
> > copy *.* c:\win98
> > Result:
> > 128 files copies!
> >
> > To answer your questions:
> > In the beginning I did start at the C:\> prompt and changed over the D:.
> > I
> > am not using a floppy disk or installation cd, just F8 to get me the the
> > command prompt. I think my hardrive was partioned and that's why I have a
> > D
> > drive. My CDRom is E, I think. Did I answer all of your questions?
> >
> > I'm on pacific time also, starting again on tommorrow will work for me
> > too.
> >
> > Thank you again,
> > --
> > Mary
> >
> >
> > "Gary S. Terhune" wrote:
> >
> >> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
> >>
> >> And are you using the F8 Start Menu to get to the Command Prompt or are
> >> you
> >> using a floppy disk. It will help me to know. So you will understand, I'm
> >> under the impression that your D:\ drive is your CDROM drive and that you
> >> have put your Windows Installation CD into that drive. If that was an
> >> incorrect assumption, you need to tell me. Here's an explanation of my
> >> intent when I gave you those commands:
> >>
> >> First, I assumed you booted to a C:\> command prompt using the Startup
> >> menu.
> >> If not, before running the commands, get to the C:\ prompt, first, using
> >> c-colon
> >>
> >> md win98 (Makes a Directory called C:\WIN98)
> >> d: (switches you to D:\> prompt)
> >> cd win98 (Changes the Directory you're in to D:\WIN98)
> >> copy *.* c:\win98
> >>
> >> Note the spaces before and after *.* in that last command, which should
> >> copy
> >> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any
> >> errors until that last one indicates to me that between us we screwed it
> >> up.
> >> Try again. If you get an error in the first command, run "cd win98" (sans
> >> quotes), then the dir command, and tell us what's there. If nothing, then
> >> proceed with the last three commands. If anything is there, start over
> >> and
> >> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal
> >> with the confusion later.
> >>
> >> Today went much longer than I expected, but I should be able to have
> >> further
> >> instructions for you by tomorrow, early to mid-afternoon Pacific time.
> >> (It's
> >> approaching 11pm, now, but I tend to stay up late and there's plenty left
> >> to
> >> do.)
> >>
> >> --
> >> Gary S. Terhune
> >> MS-MVP Shell/User
> >> http://grystmill.com
> >>
> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
> >> > Ok, I ran the following:
> >> >
> >> > md win98
> >> > d:
> >> > cd win98
> >> > cop*.*c:\win98
> >> >
> >> > System Response:
> >> > Base4.cab
> >> > file cannot be copied onto itself
> >> > ) file(s) copied
> >> >
> >> > Question? How do I return back to the c prompt?
> >> >
> >> > --
> >> > Mary
> >> >
> >> >
> >> > "Gary S. Terhune" wrote:
> >> >
> >> >> CORRECTION: in the first set of commands, I wrote:
> >> >>
> >> >> cd d:
> >> >>
> >> >> That was wrong. It should simply be
> >> >>
> >> >> d:
> >> >>
> >> >> --
> >> >> Gary S. Terhune
> >> >> MS-MVP Shell/User
> >> >> http://grystmill.com
> >> >>
> >> >> "Gary S. Terhune" <none> wrote in message
> >> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
> >> >> >
> >> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
> >> >> >> To answer your following questions:
> >> >> >> Performed all Windows updates- yes
> >> >> >
> >> >> > Good!
> >> >> >
> >> >> >> Which version of IE- 6
> >> >> >
> >> >> > If' you've performed all Updates, it's "6.1"
> >> >> >
> >> >> >> Found installation disk?-yes but I can't locate the product #
> >> >> >
> >> >> > Remind me to sho wyou how to retrieve that from the Registry.
> >> >> >
> >> >> >> And I promise to run scan disk & defrag on a regular bases.
> >> >> >
> >> >> > Scandisk is not a bad idea, regular defragging is definitely a good
> >> >> > idea,
> >> >> > but neither is the issue here, I'm nearly certain. You have a
> >> >> > situation
> >> >> > where one or more files got corrupted, and believe it of not, it
> >> >> > isn't
> >> >> > Explorer.
> >> >> >
> >> >> >>
> >> >> >> Test Performed:
> >> >> >> d:\dir/s win98*.cab
> >> >> >> I located the cab files in the "D" directory there are 55 cab
> >> >> >> files.
> >> >> >> [let
> >> >> >> me know if you want more details on the cab files]
> >> >> >
> >> >> > This is your Installation CD in the CD drive (D:\), right? I want to
> >> >> > know
> >> >> > if they exist on the C:\ drive, so if you haven't run that yet,
> >> >> > please
> >> >> > do
> >> >> > so. If they are not found, please, while you are waiting for me to
> >> >> > finish
> >> >> > testing, open the command prompt (or use the floppy) and run
> >> >> >
> >> >> > md win98
> >> >> > cd d:
> >> >> > cd win98
> >> >> > copy *.* c:\win98
> >> >> >
> >> >> > That will put the files on your C:\ drive and make life much easier.
> >> >> >
> >> >> >> dir/s ie6setup.exe [system response]
> >> >> >> directory of c:\ progra~1\ intern~1
> >> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
> >> >> >> 1 file 490,608 bytes
> >> >> >> Directory of c:\windows\window~1
> >> >> >
> >> >> >> Could you give me the command to seach further, sinch IE6 is not
> >> >> >> found
> >> >> >> in
> >> >> >> the Windows update setup file? I'm not sure which folder I should
> >> >> >> seach
> >> >> >> in.
> >> >> >
> >> >> > If I read you correctly, there *is* a folder called
> >> >> > C:\Windows\Windows
> >> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
> >> >> > ie6setup.exe
> >> >> > in the folder? Run the following:
> >> >> >
> >> >> > dir ie*.exe
> >> >> >
> >> >> > Anything?
> >> >> >
> >> >> > --
> >> >> > Gary S. Terhune
> >> >> > MS-MVP Shell/User
> >> >> > http://grystmill.com
> >> >> >
> >> >> >
> >> >> >> "Gary S. Terhune" wrote:
> >> >> >>
> >> >> >>> OK. Looks good, except it would appear that you seldom restart
> >> >> >>> your
> >> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
> >> >> >>> files.)
> >> >> >>> They're useless. You need to add a scheduled task for SCANREGW
> >> >> >>> when
> >> >> >>> we
> >> >> >>> get
> >> >> >>> you fixed up.
> >> >> >>>
> >> >> >>> Was your system fully up to date at Windows Updates? In
> >> >> >>> particular,
> >> >> >>> is
> >> >> >>> IE
> >> >> >>> version 6.1 and up to date? If you know? Also, did you come up
> >> >> >>> with a
> >> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt
> >> >> >>> and
> >> >> >>> do:
> >> >> >>>
> >> >> >>> dir /s win98*.cab
> >> >> >>>
> >> >> >>> If several dozen show up, those are your Windows 98 installation
> >> >> >>> files.
> >> >> >>> Note
> >> >> >>> the directory.
> >> >> >>>
> >> >> >>> But at this moment, the installation files for your current
> >> >> >>> version
> >> >> >>> of
> >> >> >>> IE
> >> >> >>> are what you need. So, run this command to see if they're there:
> >> >> >>>
> >> >> >>> dir /s ie6setup.exe
> >> >> >>>
> >> >> >>> With any luck, that will show up in a folder called "Windows
> >> >> >>> Update
> >> >> >>> Setup
> >> >> >>> Files". If nothing shows up, skip down to the next section that
> >> >> >>> starts,
> >> >> >>> "If
> >> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
> >> >> >>> that
> >> >> >>> folder,
> >> >> >>> then please run:
> >> >> >>>
> >> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation
> >> >> >>> marks
> >> >> >>> are
> >> >> >>> required.)
> >> >> >>>
> >> >> >>> Example:
> >> >> >>> cd "c:\windows\folder where file showed up"
> >> >> >>>
> >> >> >>> Don't bother to list all the files, but there should be several
> >> >> >>> CAB
> >> >> >>> files
> >> >> >>>
> >> >> >>> If you didn't find ie6setup.exe, do the following:
> >> >> >>>
> >> >> >>> dir /s /v iexplore.exe
> >> >> >>>
> >> >> >>> Report all the data presented. I have to flatten this Win98 system
> >> >> >>> and
> >> >> >>> install a new one. Was playing around with too much garbage and
> >> >> >>> managed
> >> >> >>> to
> >> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
> >> >> >>> but
> >> >> >>> something about the hardware made that unworkable.) Anyway, I
> >> >> >>> don't
> >> >> >>> wan
> >> >> >>> to
> >> >> >>> give any further instruction until I get that done, which should
> >> >> >>> be
> >> >> >>> later
> >> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.
> >> >> >>> Not
> >> >> >>> sure
> >> >> >>> yet.)
> >> >> >>>
> >> >> >>> --
> >> >> >>> Gary S. Terhune
> >> >> >>> MS-MVP Shell/User
> >> >> >>> http://grystmill.com
> >> >> >>>
> >> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
> >> >> >>> > Here is the report from the command prompts:
> >> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
> >> >> >>> > Explorer.scf= 80 04-23-99 10:22P
> >> >> >>> > 2 files(s) 180,304 bytes
> >> >> >>> >
> >> >> >>> > RB Files:
> >> >> >>> > <DIR> 01-18-00 7:05a
> >> >> >>> > <DIR> 01-18-00 7:05a
> >> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
> >> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
> >> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
> >> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
 
M

Mary

You asked what's in the Folder, C:\Windows\Window~1?

After I did a directory search for IE6 setup.exe, that folder came up with
the results. Can you show how I can find out what's in C:\Windows\Window~1

Reminder...
You asked me to remind you to show me how to locate the product # for Win98SE.
--
Mary


"Gary S. Terhune" wrote:

> There is one question left hanging... What's in that folder
> C:\Windows\Window~1
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> http://grystmill.com
>
> "Mary" <Mary@discussions.microsoft.com> wrote in message
> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
> >I re-entered the command from the d drive:[I got it right this time, I
> >didn't
> > have the spaces between the astricks. ] Thank you for your patience.
> > copy *.* c:\win98
> > Result:
> > 128 files copies!
> >
> > To answer your questions:
> > In the beginning I did start at the C:\> prompt and changed over the D:.
> > I
> > am not using a floppy disk or installation cd, just F8 to get me the the
> > command prompt. I think my hardrive was partioned and that's why I have a
> > D
> > drive. My CDRom is E, I think. Did I answer all of your questions?
> >
> > I'm on pacific time also, starting again on tommorrow will work for me
> > too.
> >
> > Thank you again,
> > --
> > Mary
> >
> >
> > "Gary S. Terhune" wrote:
> >
> >> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
> >>
> >> And are you using the F8 Start Menu to get to the Command Prompt or are
> >> you
> >> using a floppy disk. It will help me to know. So you will understand, I'm
> >> under the impression that your D:\ drive is your CDROM drive and that you
> >> have put your Windows Installation CD into that drive. If that was an
> >> incorrect assumption, you need to tell me. Here's an explanation of my
> >> intent when I gave you those commands:
> >>
> >> First, I assumed you booted to a C:\> command prompt using the Startup
> >> menu.
> >> If not, before running the commands, get to the C:\ prompt, first, using
> >> c-colon
> >>
> >> md win98 (Makes a Directory called C:\WIN98)
> >> d: (switches you to D:\> prompt)
> >> cd win98 (Changes the Directory you're in to D:\WIN98)
> >> copy *.* c:\win98
> >>
> >> Note the spaces before and after *.* in that last command, which should
> >> copy
> >> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get any
> >> errors until that last one indicates to me that between us we screwed it
> >> up.
> >> Try again. If you get an error in the first command, run "cd win98" (sans
> >> quotes), then the dir command, and tell us what's there. If nothing, then
> >> proceed with the last three commands. If anything is there, start over
> >> and
> >> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll deal
> >> with the confusion later.
> >>
> >> Today went much longer than I expected, but I should be able to have
> >> further
> >> instructions for you by tomorrow, early to mid-afternoon Pacific time.
> >> (It's
> >> approaching 11pm, now, but I tend to stay up late and there's plenty left
> >> to
> >> do.)
> >>
> >> --
> >> Gary S. Terhune
> >> MS-MVP Shell/User
> >> http://grystmill.com
> >>
> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
> >> > Ok, I ran the following:
> >> >
> >> > md win98
> >> > d:
> >> > cd win98
> >> > cop*.*c:\win98
> >> >
> >> > System Response:
> >> > Base4.cab
> >> > file cannot be copied onto itself
> >> > ) file(s) copied
> >> >
> >> > Question? How do I return back to the c prompt?
> >> >
> >> > --
> >> > Mary
> >> >
> >> >
> >> > "Gary S. Terhune" wrote:
> >> >
> >> >> CORRECTION: in the first set of commands, I wrote:
> >> >>
> >> >> cd d:
> >> >>
> >> >> That was wrong. It should simply be
> >> >>
> >> >> d:
> >> >>
> >> >> --
> >> >> Gary S. Terhune
> >> >> MS-MVP Shell/User
> >> >> http://grystmill.com
> >> >>
> >> >> "Gary S. Terhune" <none> wrote in message
> >> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
> >> >> >
> >> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
> >> >> >> To answer your following questions:
> >> >> >> Performed all Windows updates- yes
> >> >> >
> >> >> > Good!
> >> >> >
> >> >> >> Which version of IE- 6
> >> >> >
> >> >> > If' you've performed all Updates, it's "6.1"
> >> >> >
> >> >> >> Found installation disk?-yes but I can't locate the product #
> >> >> >
> >> >> > Remind me to sho wyou how to retrieve that from the Registry.
> >> >> >
> >> >> >> And I promise to run scan disk & defrag on a regular bases.
> >> >> >
> >> >> > Scandisk is not a bad idea, regular defragging is definitely a good
> >> >> > idea,
> >> >> > but neither is the issue here, I'm nearly certain. You have a
> >> >> > situation
> >> >> > where one or more files got corrupted, and believe it of not, it
> >> >> > isn't
> >> >> > Explorer.
> >> >> >
> >> >> >>
> >> >> >> Test Performed:
> >> >> >> d:\dir/s win98*.cab
> >> >> >> I located the cab files in the "D" directory there are 55 cab
> >> >> >> files.
> >> >> >> [let
> >> >> >> me know if you want more details on the cab files]
> >> >> >
> >> >> > This is your Installation CD in the CD drive (D:\), right? I want to
> >> >> > know
> >> >> > if they exist on the C:\ drive, so if you haven't run that yet,
> >> >> > please
> >> >> > do
> >> >> > so. If they are not found, please, while you are waiting for me to
> >> >> > finish
> >> >> > testing, open the command prompt (or use the floppy) and run
> >> >> >
> >> >> > md win98
> >> >> > cd d:
> >> >> > cd win98
> >> >> > copy *.* c:\win98
> >> >> >
> >> >> > That will put the files on your C:\ drive and make life much easier.
> >> >> >
> >> >> >> dir/s ie6setup.exe [system response]
> >> >> >> directory of c:\ progra~1\ intern~1
> >> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
> >> >> >> 1 file 490,608 bytes
> >> >> >> Directory of c:\windows\window~1
> >> >> >
> >> >> >> Could you give me the command to seach further, sinch IE6 is not
> >> >> >> found
> >> >> >> in
> >> >> >> the Windows update setup file? I'm not sure which folder I should
> >> >> >> seach
> >> >> >> in.
> >> >> >
> >> >> > If I read you correctly, there *is* a folder called
> >> >> > C:\Windows\Windows
> >> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
> >> >> > ie6setup.exe
> >> >> > in the folder? Run the following:
> >> >> >
> >> >> > dir ie*.exe
> >> >> >
> >> >> > Anything?
> >> >> >
> >> >> > --
> >> >> > Gary S. Terhune
> >> >> > MS-MVP Shell/User
> >> >> > http://grystmill.com
> >> >> >
> >> >> >
> >> >> >> "Gary S. Terhune" wrote:
> >> >> >>
> >> >> >>> OK. Looks good, except it would appear that you seldom restart
> >> >> >>> your
> >> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
> >> >> >>> files.)
> >> >> >>> They're useless. You need to add a scheduled task for SCANREGW
> >> >> >>> when
> >> >> >>> we
> >> >> >>> get
> >> >> >>> you fixed up.
> >> >> >>>
> >> >> >>> Was your system fully up to date at Windows Updates? In
> >> >> >>> particular,
> >> >> >>> is
> >> >> >>> IE
> >> >> >>> version 6.1 and up to date? If you know? Also, did you come up
> >> >> >>> with a
> >> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt
> >> >> >>> and
> >> >> >>> do:
> >> >> >>>
> >> >> >>> dir /s win98*.cab
> >> >> >>>
> >> >> >>> If several dozen show up, those are your Windows 98 installation
> >> >> >>> files.
> >> >> >>> Note
> >> >> >>> the directory.
> >> >> >>>
> >> >> >>> But at this moment, the installation files for your current
> >> >> >>> version
> >> >> >>> of
> >> >> >>> IE
> >> >> >>> are what you need. So, run this command to see if they're there:
> >> >> >>>
> >> >> >>> dir /s ie6setup.exe
> >> >> >>>
> >> >> >>> With any luck, that will show up in a folder called "Windows
> >> >> >>> Update
> >> >> >>> Setup
> >> >> >>> Files". If nothing shows up, skip down to the next section that
> >> >> >>> starts,
> >> >> >>> "If
> >> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
> >> >> >>> that
> >> >> >>> folder,
> >> >> >>> then please run:
> >> >> >>>
> >> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation
> >> >> >>> marks
> >> >> >>> are
> >> >> >>> required.)
> >> >> >>>
> >> >> >>> Example:
> >> >> >>> cd "c:\windows\folder where file showed up"
> >> >> >>>
> >> >> >>> Don't bother to list all the files, but there should be several
> >> >> >>> CAB
> >> >> >>> files
> >> >> >>>
> >> >> >>> If you didn't find ie6setup.exe, do the following:
> >> >> >>>
> >> >> >>> dir /s /v iexplore.exe
> >> >> >>>
> >> >> >>> Report all the data presented. I have to flatten this Win98 system
> >> >> >>> and
> >> >> >>> install a new one. Was playing around with too much garbage and
> >> >> >>> managed
> >> >> >>> to
> >> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
> >> >> >>> but
> >> >> >>> something about the hardware made that unworkable.) Anyway, I
> >> >> >>> don't
> >> >> >>> wan
> >> >> >>> to
> >> >> >>> give any further instruction until I get that done, which should
> >> >> >>> be
> >> >> >>> later
> >> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I think.
> >> >> >>> Not
> >> >> >>> sure
> >> >> >>> yet.)
> >> >> >>>
> >> >> >>> --
> >> >> >>> Gary S. Terhune
> >> >> >>> MS-MVP Shell/User
> >> >> >>> http://grystmill.com
> >> >> >>>
> >> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
> >> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
> >> >> >>> > Here is the report from the command prompts:
> >> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
> >> >> >>> > Explorer.scf= 80 04-23-99 10:22P
> >> >> >>> > 2 files(s) 180,304 bytes
> >> >> >>> >
> >> >> >>> > RB Files:
> >> >> >>> > <DIR> 01-18-00 7:05a
> >> >> >>> > <DIR> 01-18-00 7:05a
> >> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
> >> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
> >> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
> >> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
> >> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
> >> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
 
G

Gary S. Terhune

I thought I might have to send you four files to put on the system and one
is too large for a floppy, but that won't be necessary. See my other post
that will show up shortly.

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Mary" <Mary@discussions.microsoft.com> wrote in message
news:18481B61-74F7-43B2-8ECB-6E225843177D@microsoft.com...
> To answer your questions: I can burn a CD with the machine I'm
> communicating
> with. Both systems are in one location. Why do you ask?
> --
> Mary
>
>
> "Gary S. Terhune" wrote:
>
>> Along with your replies to my posts, if you don't mind my asking, where
>> is
>> the computer that you are using to communicate with us? Far from your own
>> machine? Does the machine you're using now to communicate have the
>> ability
>> to burn CDs? If not, can you find access to one?
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> http://grystmill.com
>>
>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
>> >I re-entered the command from the d drive:[I got it right this time, I
>> >didn't
>> > have the spaces between the astricks. ] Thank you for your patience.
>> > copy *.* c:\win98
>> > Result:
>> > 128 files copies!
>> >
>> > To answer your questions:
>> > In the beginning I did start at the C:\> prompt and changed over the
>> > D:.
>> > I
>> > am not using a floppy disk or installation cd, just F8 to get me the
>> > the
>> > command prompt. I think my hardrive was partioned and that's why I have
>> > a
>> > D
>> > drive. My CDRom is E, I think. Did I answer all of your questions?
>> >
>> > I'm on pacific time also, starting again on tommorrow will work for me
>> > too.
>> >
>> > Thank you again,
>> > --
>> > Mary
>> >
>> >
>> > "Gary S. Terhune" wrote:
>> >
>> >> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
>> >>
>> >> And are you using the F8 Start Menu to get to the Command Prompt or
>> >> are
>> >> you
>> >> using a floppy disk. It will help me to know. So you will understand,
>> >> I'm
>> >> under the impression that your D:\ drive is your CDROM drive and that
>> >> you
>> >> have put your Windows Installation CD into that drive. If that was an
>> >> incorrect assumption, you need to tell me. Here's an explanation of my
>> >> intent when I gave you those commands:
>> >>
>> >> First, I assumed you booted to a C:\> command prompt using the Startup
>> >> menu.
>> >> If not, before running the commands, get to the C:\ prompt, first,
>> >> using
>> >> c-colon
>> >>
>> >> md win98 (Makes a Directory called C:\WIN98)
>> >> d: (switches you to D:\> prompt)
>> >> cd win98 (Changes the Directory you're in to D:\WIN98)
>> >> copy *.* c:\win98
>> >>
>> >> Note the spaces before and after *.* in that last command, which
>> >> should
>> >> copy
>> >> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get
>> >> any
>> >> errors until that last one indicates to me that between us we screwed
>> >> it
>> >> up.
>> >> Try again. If you get an error in the first command, run "cd win98"
>> >> (sans
>> >> quotes), then the dir command, and tell us what's there. If nothing,
>> >> then
>> >> proceed with the last three commands. If anything is there, start over
>> >> and
>> >> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll
>> >> deal
>> >> with the confusion later.
>> >>
>> >> Today went much longer than I expected, but I should be able to have
>> >> further
>> >> instructions for you by tomorrow, early to mid-afternoon Pacific time.
>> >> (It's
>> >> approaching 11pm, now, but I tend to stay up late and there's plenty
>> >> left
>> >> to
>> >> do.)
>> >>
>> >> --
>> >> Gary S. Terhune
>> >> MS-MVP Shell/User
>> >> http://grystmill.com
>> >>
>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
>> >> > Ok, I ran the following:
>> >> >
>> >> > md win98
>> >> > d:
>> >> > cd win98
>> >> > cop*.*c:\win98
>> >> >
>> >> > System Response:
>> >> > Base4.cab
>> >> > file cannot be copied onto itself
>> >> > ) file(s) copied
>> >> >
>> >> > Question? How do I return back to the c prompt?
>> >> >
>> >> > --
>> >> > Mary
>> >> >
>> >> >
>> >> > "Gary S. Terhune" wrote:
>> >> >
>> >> >> CORRECTION: in the first set of commands, I wrote:
>> >> >>
>> >> >> cd d:
>> >> >>
>> >> >> That was wrong. It should simply be
>> >> >>
>> >> >> d:
>> >> >>
>> >> >> --
>> >> >> Gary S. Terhune
>> >> >> MS-MVP Shell/User
>> >> >> http://grystmill.com
>> >> >>
>> >> >> "Gary S. Terhune" <none> wrote in message
>> >> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>> >> >> >
>> >> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>> >> >> >> To answer your following questions:
>> >> >> >> Performed all Windows updates- yes
>> >> >> >
>> >> >> > Good!
>> >> >> >
>> >> >> >> Which version of IE- 6
>> >> >> >
>> >> >> > If' you've performed all Updates, it's "6.1"
>> >> >> >
>> >> >> >> Found installation disk?-yes but I can't locate the product #
>> >> >> >
>> >> >> > Remind me to sho wyou how to retrieve that from the Registry.
>> >> >> >
>> >> >> >> And I promise to run scan disk & defrag on a regular bases.
>> >> >> >
>> >> >> > Scandisk is not a bad idea, regular defragging is definitely a
>> >> >> > good
>> >> >> > idea,
>> >> >> > but neither is the issue here, I'm nearly certain. You have a
>> >> >> > situation
>> >> >> > where one or more files got corrupted, and believe it of not, it
>> >> >> > isn't
>> >> >> > Explorer.
>> >> >> >
>> >> >> >>
>> >> >> >> Test Performed:
>> >> >> >> d:\dir/s win98*.cab
>> >> >> >> I located the cab files in the "D" directory there are 55 cab
>> >> >> >> files.
>> >> >> >> [let
>> >> >> >> me know if you want more details on the cab files]
>> >> >> >
>> >> >> > This is your Installation CD in the CD drive (D:\), right? I want
>> >> >> > to
>> >> >> > know
>> >> >> > if they exist on the C:\ drive, so if you haven't run that yet,
>> >> >> > please
>> >> >> > do
>> >> >> > so. If they are not found, please, while you are waiting for me
>> >> >> > to
>> >> >> > finish
>> >> >> > testing, open the command prompt (or use the floppy) and run
>> >> >> >
>> >> >> > md win98
>> >> >> > cd d:
>> >> >> > cd win98
>> >> >> > copy *.* c:\win98
>> >> >> >
>> >> >> > That will put the files on your C:\ drive and make life much
>> >> >> > easier.
>> >> >> >
>> >> >> >> dir/s ie6setup.exe [system response]
>> >> >> >> directory of c:\ progra~1\ intern~1
>> >> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
>> >> >> >> 1 file 490,608 bytes
>> >> >> >> Directory of c:\windows\window~1
>> >> >> >
>> >> >> >> Could you give me the command to seach further, sinch IE6 is not
>> >> >> >> found
>> >> >> >> in
>> >> >> >> the Windows update setup file? I'm not sure which folder I
>> >> >> >> should
>> >> >> >> seach
>> >> >> >> in.
>> >> >> >
>> >> >> > If I read you correctly, there *is* a folder called
>> >> >> > C:\Windows\Windows
>> >> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
>> >> >> > ie6setup.exe
>> >> >> > in the folder? Run the following:
>> >> >> >
>> >> >> > dir ie*.exe
>> >> >> >
>> >> >> > Anything?
>> >> >> >
>> >> >> > --
>> >> >> > Gary S. Terhune
>> >> >> > MS-MVP Shell/User
>> >> >> > http://grystmill.com
>> >> >> >
>> >> >> >
>> >> >> >> "Gary S. Terhune" wrote:
>> >> >> >>
>> >> >> >>> OK. Looks good, except it would appear that you seldom restart
>> >> >> >>> your
>> >> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
>> >> >> >>> files.)
>> >> >> >>> They're useless. You need to add a scheduled task for SCANREGW
>> >> >> >>> when
>> >> >> >>> we
>> >> >> >>> get
>> >> >> >>> you fixed up.
>> >> >> >>>
>> >> >> >>> Was your system fully up to date at Windows Updates? In
>> >> >> >>> particular,
>> >> >> >>> is
>> >> >> >>> IE
>> >> >> >>> version 6.1 and up to date? If you know? Also, did you come up
>> >> >> >>> with a
>> >> >> >>> Windows 98 installation CD? If not, go back to the Command
>> >> >> >>> Prompt
>> >> >> >>> and
>> >> >> >>> do:
>> >> >> >>>
>> >> >> >>> dir /s win98*.cab
>> >> >> >>>
>> >> >> >>> If several dozen show up, those are your Windows 98
>> >> >> >>> installation
>> >> >> >>> files.
>> >> >> >>> Note
>> >> >> >>> the directory.
>> >> >> >>>
>> >> >> >>> But at this moment, the installation files for your current
>> >> >> >>> version
>> >> >> >>> of
>> >> >> >>> IE
>> >> >> >>> are what you need. So, run this command to see if they're
>> >> >> >>> there:
>> >> >> >>>
>> >> >> >>> dir /s ie6setup.exe
>> >> >> >>>
>> >> >> >>> With any luck, that will show up in a folder called "Windows
>> >> >> >>> Update
>> >> >> >>> Setup
>> >> >> >>> Files". If nothing shows up, skip down to the next section that
>> >> >> >>> starts,
>> >> >> >>> "If
>> >> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
>> >> >> >>> that
>> >> >> >>> folder,
>> >> >> >>> then please run:
>> >> >> >>>
>> >> >> >>> cd "full path to folder where ie6setup.exe showed up"
>> >> >> >>> (quotation
>> >> >> >>> marks
>> >> >> >>> are
>> >> >> >>> required.)
>> >> >> >>>
>> >> >> >>> Example:
>> >> >> >>> cd "c:\windows\folder where file showed up"
>> >> >> >>>
>> >> >> >>> Don't bother to list all the files, but there should be several
>> >> >> >>> CAB
>> >> >> >>> files
>> >> >> >>>
>> >> >> >>> If you didn't find ie6setup.exe, do the following:
>> >> >> >>>
>> >> >> >>> dir /s /v iexplore.exe
>> >> >> >>>
>> >> >> >>> Report all the data presented. I have to flatten this Win98
>> >> >> >>> system
>> >> >> >>> and
>> >> >> >>> install a new one. Was playing around with too much garbage and
>> >> >> >>> managed
>> >> >> >>> to
>> >> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
>> >> >> >>> but
>> >> >> >>> something about the hardware made that unworkable.) Anyway, I
>> >> >> >>> don't
>> >> >> >>> wan
>> >> >> >>> to
>> >> >> >>> give any further instruction until I get that done, which
>> >> >> >>> should
>> >> >> >>> be
>> >> >> >>> later
>> >> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I
>> >> >> >>> think.
>> >> >> >>> Not
>> >> >> >>> sure
>> >> >> >>> yet.)
>> >> >> >>>
>> >> >> >>> --
>> >> >> >>> Gary S. Terhune
>> >> >> >>> MS-MVP Shell/User
>> >> >> >>> http://grystmill.com
>> >> >> >>>
>> >> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>> >> >> >>> > Here is the report from the command prompts:
>> >> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
>> >> >> >>> > Explorer.scf= 80 04-23-99 10:22P
>> >> >> >>> > 2 files(s) 180,304 bytes
>> >> >> >>> >
>> >> >> >>> > RB Files:
>> >> >> >>> > <DIR> 01-18-00 7:05a
>> >> >> >>> > <DIR> 01-18-00 7:05a
>> >> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>> >> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>> >> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>> >> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
 
G

Gary S. Terhune

Re: CORRECTION! Re: Explorer caused an invalid page fault...

Will I ever get it right? It's:

regedit /e exefile.txt
HKEY_Local_Machine\Software\Classes\exefile\shell\open\command

not ....command\open

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Gary S. Terhune" <none> wrote in message
news:ueiza1VBJHA.1632@TK2MSFTNGP06.phx.gbl...
> Skip that last REGEDIT command and run the following, instead:
>
> regedit /e exefile.txt
> HKEY_Local_Machine\Software\Classes\exefile\shell\command\open
>
> Then copy exefile.txt to a floppy and post the contents here.
>
> --
> Gary S. Terhune
> MS-MVP Shell/User
> http://grystmill.com
>
> "Mary" <Mary@discussions.microsoft.com> wrote in message
> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
>>I re-entered the command from the d drive:[I got it right this time, I
>>didn't
>> have the spaces between the astricks. ] Thank you for your patience.
>> copy *.* c:\win98
>> Result:
>> 128 files copies!
>>
>> To answer your questions:
>> In the beginning I did start at the C:\> prompt and changed over the D:.
>> I
>> am not using a floppy disk or installation cd, just F8 to get me the the
>> command prompt. I think my hardrive was partioned and that's why I have a
>> D
>> drive. My CDRom is E, I think. Did I answer all of your questions?
>>
>> I'm on pacific time also, starting again on tommorrow will work for me
>> too.
>>
>> Thank you again,
>> --
>> Mary
>>
>>
>> "Gary S. Terhune" wrote:
>>
>>> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
>>>
>>> And are you using the F8 Start Menu to get to the Command Prompt or are
>>> you
>>> using a floppy disk. It will help me to know. So you will understand,
>>> I'm
>>> under the impression that your D:\ drive is your CDROM drive and that
>>> you
>>> have put your Windows Installation CD into that drive. If that was an
>>> incorrect assumption, you need to tell me. Here's an explanation of my
>>> intent when I gave you those commands:
>>>
>>> First, I assumed you booted to a C:\> command prompt using the Startup
>>> menu.
>>> If not, before running the commands, get to the C:\ prompt, first, using
>>> c-colon
>>>
>>> md win98 (Makes a Directory called C:\WIN98)
>>> d: (switches you to D:\> prompt)
>>> cd win98 (Changes the Directory you're in to D:\WIN98)
>>> copy *.* c:\win98
>>>
>>> Note the spaces before and after *.* in that last command, which should
>>> copy
>>> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get
>>> any
>>> errors until that last one indicates to me that between us we screwed it
>>> up.
>>> Try again. If you get an error in the first command, run "cd win98"
>>> (sans
>>> quotes), then the dir command, and tell us what's there. If nothing,
>>> then
>>> proceed with the last three commands. If anything is there, start over
>>> and
>>> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll
>>> deal
>>> with the confusion later.
>>>
>>> Today went much longer than I expected, but I should be able to have
>>> further
>>> instructions for you by tomorrow, early to mid-afternoon Pacific time.
>>> (It's
>>> approaching 11pm, now, but I tend to stay up late and there's plenty
>>> left to
>>> do.)
>>>
>>> --
>>> Gary S. Terhune
>>> MS-MVP Shell/User
>>> http://grystmill.com
>>>
>>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
>>> > Ok, I ran the following:
>>> >
>>> > md win98
>>> > d:
>>> > cd win98
>>> > cop*.*c:\win98
>>> >
>>> > System Response:
>>> > Base4.cab
>>> > file cannot be copied onto itself
>>> > ) file(s) copied
>>> >
>>> > Question? How do I return back to the c prompt?
>>> >
>>> > --
>>> > Mary
>>> >
>>> >
>>> > "Gary S. Terhune" wrote:
>>> >
>>> >> CORRECTION: in the first set of commands, I wrote:
>>> >>
>>> >> cd d:
>>> >>
>>> >> That was wrong. It should simply be
>>> >>
>>> >> d:
>>> >>
>>> >> --
>>> >> Gary S. Terhune
>>> >> MS-MVP Shell/User
>>> >> http://grystmill.com
>>> >>
>>> >> "Gary S. Terhune" <none> wrote in message
>>> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>>> >> >
>>> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>>> >> >> To answer your following questions:
>>> >> >> Performed all Windows updates- yes
>>> >> >
>>> >> > Good!
>>> >> >
>>> >> >> Which version of IE- 6
>>> >> >
>>> >> > If' you've performed all Updates, it's "6.1"
>>> >> >
>>> >> >> Found installation disk?-yes but I can't locate the product #
>>> >> >
>>> >> > Remind me to sho wyou how to retrieve that from the Registry.
>>> >> >
>>> >> >> And I promise to run scan disk & defrag on a regular bases.
>>> >> >
>>> >> > Scandisk is not a bad idea, regular defragging is definitely a good
>>> >> > idea,
>>> >> > but neither is the issue here, I'm nearly certain. You have a
>>> >> > situation
>>> >> > where one or more files got corrupted, and believe it of not, it
>>> >> > isn't
>>> >> > Explorer.
>>> >> >
>>> >> >>
>>> >> >> Test Performed:
>>> >> >> d:\dir/s win98*.cab
>>> >> >> I located the cab files in the "D" directory there are 55 cab
>>> >> >> files.
>>> >> >> [let
>>> >> >> me know if you want more details on the cab files]
>>> >> >
>>> >> > This is your Installation CD in the CD drive (D:\), right? I want
>>> >> > to
>>> >> > know
>>> >> > if they exist on the C:\ drive, so if you haven't run that yet,
>>> >> > please
>>> >> > do
>>> >> > so. If they are not found, please, while you are waiting for me to
>>> >> > finish
>>> >> > testing, open the command prompt (or use the floppy) and run
>>> >> >
>>> >> > md win98
>>> >> > cd d:
>>> >> > cd win98
>>> >> > copy *.* c:\win98
>>> >> >
>>> >> > That will put the files on your C:\ drive and make life much
>>> >> > easier.
>>> >> >
>>> >> >> dir/s ie6setup.exe [system response]
>>> >> >> directory of c:\ progra~1\ intern~1
>>> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
>>> >> >> 1 file 490,608 bytes
>>> >> >> Directory of c:\windows\window~1
>>> >> >
>>> >> >> Could you give me the command to seach further, sinch IE6 is not
>>> >> >> found
>>> >> >> in
>>> >> >> the Windows update setup file? I'm not sure which folder I should
>>> >> >> seach
>>> >> >> in.
>>> >> >
>>> >> > If I read you correctly, there *is* a folder called
>>> >> > C:\Windows\Windows
>>> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
>>> >> > ie6setup.exe
>>> >> > in the folder? Run the following:
>>> >> >
>>> >> > dir ie*.exe
>>> >> >
>>> >> > Anything?
>>> >> >
>>> >> > --
>>> >> > Gary S. Terhune
>>> >> > MS-MVP Shell/User
>>> >> > http://grystmill.com
>>> >> >
>>> >> >
>>> >> >> "Gary S. Terhune" wrote:
>>> >> >>
>>> >> >>> OK. Looks good, except it would appear that you seldom restart
>>> >> >>> your
>>> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
>>> >> >>> files.)
>>> >> >>> They're useless. You need to add a scheduled task for SCANREGW
>>> >> >>> when
>>> >> >>> we
>>> >> >>> get
>>> >> >>> you fixed up.
>>> >> >>>
>>> >> >>> Was your system fully up to date at Windows Updates? In
>>> >> >>> particular,
>>> >> >>> is
>>> >> >>> IE
>>> >> >>> version 6.1 and up to date? If you know? Also, did you come up
>>> >> >>> with a
>>> >> >>> Windows 98 installation CD? If not, go back to the Command Prompt
>>> >> >>> and
>>> >> >>> do:
>>> >> >>>
>>> >> >>> dir /s win98*.cab
>>> >> >>>
>>> >> >>> If several dozen show up, those are your Windows 98 installation
>>> >> >>> files.
>>> >> >>> Note
>>> >> >>> the directory.
>>> >> >>>
>>> >> >>> But at this moment, the installation files for your current
>>> >> >>> version
>>> >> >>> of
>>> >> >>> IE
>>> >> >>> are what you need. So, run this command to see if they're there:
>>> >> >>>
>>> >> >>> dir /s ie6setup.exe
>>> >> >>>
>>> >> >>> With any luck, that will show up in a folder called "Windows
>>> >> >>> Update
>>> >> >>> Setup
>>> >> >>> Files". If nothing shows up, skip down to the next section that
>>> >> >>> starts,
>>> >> >>> "If
>>> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
>>> >> >>> that
>>> >> >>> folder,
>>> >> >>> then please run:
>>> >> >>>
>>> >> >>> cd "full path to folder where ie6setup.exe showed up" (quotation
>>> >> >>> marks
>>> >> >>> are
>>> >> >>> required.)
>>> >> >>>
>>> >> >>> Example:
>>> >> >>> cd "c:\windows\folder where file showed up"
>>> >> >>>
>>> >> >>> Don't bother to list all the files, but there should be several
>>> >> >>> CAB
>>> >> >>> files
>>> >> >>>
>>> >> >>> If you didn't find ie6setup.exe, do the following:
>>> >> >>>
>>> >> >>> dir /s /v iexplore.exe
>>> >> >>>
>>> >> >>> Report all the data presented. I have to flatten this Win98
>>> >> >>> system
>>> >> >>> and
>>> >> >>> install a new one. Was playing around with too much garbage and
>>> >> >>> managed
>>> >> >>> to
>>> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
>>> >> >>> but
>>> >> >>> something about the hardware made that unworkable.) Anyway, I
>>> >> >>> don't
>>> >> >>> wan
>>> >> >>> to
>>> >> >>> give any further instruction until I get that done, which should
>>> >> >>> be
>>> >> >>> later
>>> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I
>>> >> >>> think.
>>> >> >>> Not
>>> >> >>> sure
>>> >> >>> yet.)
>>> >> >>>
>>> >> >>> --
>>> >> >>> Gary S. Terhune
>>> >> >>> MS-MVP Shell/User
>>> >> >>> http://grystmill.com
>>> >> >>>
>>> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>>> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>>> >> >>> > Here is the report from the command prompts:
>>> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
>>> >> >>> > Explorer.scf= 80 04-23-99 10:22P
>>> >> >>> > 2 files(s) 180,304 bytes
>>> >> >>> >
>>> >> >>> > RB Files:
>>> >> >>> > <DIR> 01-18-00 7:05a
>>> >> >>> > <DIR> 01-18-00 7:05a
>>> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>>> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>>> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>>> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>>> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>>> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
>>> >> >>> > 6 files(s) 20,267,739 bytes
>>> >> >>> > 2 dir(s) 15,509.38 mb free
>>> >> >>> >
>>> >> >>> > I hope this is exactly what you need.
>>> >> >>> >
>>> >> >>> > Thank you,
>>> >> >>> > Mary
>>> >> >>> >
>>> >> >>> >
>>> >> >>> > "Gary S. Terhune" wrote:
>>> >> >>> >
>>> >> >>> >> OK. First, you know how to get to the Command Prompt Only
>>> >> >>> >> prompt
>>> >> >>> >> using
>>> >> >>> >> the
>>> >> >>> >> Ctrl or F8 keys? Use either one, not both, and simply tap it
>>> >> >>> >> about
>>> >> >>> >> once
>>> >> >>> >> per
>>> >> >>> >> second as the system boots up until a Startup Menu appears. If
>>> >> >>> >> you
>>> >> >>> >> can do
>>> >> >>> >> that, great. If you can't access the Startup Menu, you'll need
>>> >> >>> >> a
>>> >> >>> >> Windows
>>> >> >>> >> Emergency Boot Disk (aka Startup Floppy Disk.) If you don't
>>> >> >>> >> have
>>> >> >>> >> the
>>> >> >>> >> Startup
>>> >> >>> >> floppy disk, go to another computer and download a disk
>>> >> >>> >> creator
>>> >> >>> >> from
>>> >> >>> >> http://bootdisk.com/bootdisk.htm. Choose the one that says
>>> >> >>> >> Windows
>>> >> >>> >> 98SE
>>> >> >>> >> OEM
>>> >> >>> >> (I don't think we need the one with no RAM drive.) It's an EXE
>>> >> >>> >> file
>>> >> >>> >> that
>>> >> >>> >> you
>>> >> >>> >> run to create the bootable floppy disk.
>>> >> >>> >>
>>> >> >>> >> Once you have either gotten to the Startup Menu where you can
>>> >> >>> >> choose
>>> >> >>> >> Command
>>> >> >>> >> Prompt Only, or have obtained a Startup Disk, then let's see,
>>> >> >>> >> first,
>>> >> >>> >> what
>>> >> >>> >> you have already on your system. Run the following two
>>> >> >>> >> commands.
>>> >> >>> >> If
>>> >> >>> >> you're
>>> >> >>> >> doing this from the floppy boot, then you need to first change
>>> >> >>> >> to
>>> >> >>> >> C:\
>>> >> >>> >> by
>>> >> >>> >> typing in C: (C + Colon) then <Enter>:
>>> >> >>> >>
>>> >> >>> >> dir /s explorer.*
>>> >> >>> >> dir /s /ah explorer.*
>>> >> >>> >>
>>> >> >>> >> Each command will take some time to complete. You'll
>>> >> >>> >> immediately
>>> >> >>> >> get
>>> >> >>> >> a
>>> >> >>> >> two-line description of the Volume. and then as the results
>>> >> >>> >> are
>>> >> >>> >> found
>>> >> >>> >> they
>>> >> >>> >> will be listed. But you want to watch the blinking cursor.
>>> >> >>> >> When it
>>> >> >>> >> is
>>> >> >>> >> finished searching out the files, you will get a "Total Files

>
>
 
G

Gary S. Terhune

Nevermind. It wasn't clear to me from the previous that you'd found
IE6SETUP.EXE in that folder as well as in Program Files\Internet Explorer.
Just to make me happy, and before you do anything else, run this command:

dir c:\windows\window~1\ie6setup.exe

If that returns the expected result, and lists the file and its size, etc.,
then continue.

md IE_Files
cd windows
cd window~1
extract /l c:\ie_files ie_s1.cab
extract /l c:\ie_files ie_s2.cab
extract /l c:\ie_files ie_s3.cab
extract /l c:\ie_files ie_s4.cab
extract /l c:\ie_files ie_s5.cab
extract /l c:\ie_files ie_s6.cab
cd\
cd ie_files
extract /a ie_1.cab *.*

That will make files available that you will need later. Now, due to the
repetition and the numerous spaces and punctuation marks, the above would be
easier if you can transfer files to the machine via floppy (doesn't have to
be a Startup disk, just a good, normally formatted floppy.) If you have that
available to you, you can simply copy all of those command lines, paste then
into a new text file (Notepad, with Word-Wrap turned OFF in the Edit menu),
and save as GetFiles.bat. Transfer that to your C:\ drive and then simply
run the command:

getfiles

We're almost ready to go, but we're still missing one bit of info. I
realized that you are using the Microsoft Communities website to access the
group, and that you may have missed an entire sub-thread, however I also
remembered that you can't get attachments using that interface. I also
messed up the commands in that sub-thread, so just ignore it and just run
the following commands and report back. If we need to edit the Registry,
then we'll do it a different way.

cd windows\system
dir /s files32.vxd
dir /s /ah files32.vxd
cd\
regedit /e exefile.txt
hkey_local_machine\software\classes\exefile\shell\open\command

(That last line should start with "regedit" and end with "\command", all on
one line, with a space before "hkey_local_machine" and none thereafter.
Spaces also before and after /e. Note that when long URLs or commands break
into two lines or more in a newsreader, it's always at a space or certain
punctuation marks. If in doubt, ask.)

Then copy exefile.txt to a floppy and post the contents here. The command
for that copy operation is:
copy exefile.txt a:

Again, it can be easier to simply copy the command lines I give here to
Notepad and then save as BAT files, rather than trying to get all the spaces
and stuff exactly right. But however you do it, I really need the results of
the above four commands in order to make sure you don't have the Pretty Park
virus.

I asked before about whether you had to travel between the system you're
using and the problem system because it can affect the way I plan the next
steps. Give you a lot to do with lots of conditional statements (if this,
then that), etc., or can we play it safer and go just a few steps at a time?
Just trying to save you time and trips to the working system if it's a
hardship. I'm glad to hear that it is not and I can stop thinking about it.
But if you have a working Windows system, can you use its newsreader instead
of the web interface? What is the OS of the system you're using to
communicate? Vista or an earlier model? What do you use for email on that
machine? I ask because if you can use a real newsreader, it will make
following this discussion a bit easier, and allow me to transfer small files
if necessary via attachment (provided your newsreader is set to allow
attachments.)

--
Gary S. Terhune
MS-MVP Shell/User
http://grystmill.com

"Mary" <Mary@discussions.microsoft.com> wrote in message
news:251C3B93-3F3A-478B-988E-F660B71B41E7@microsoft.com...
> You asked what's in the Folder, C:\Windows\Window~1?
>
> After I did a directory search for IE6 setup.exe, that folder came up with
> the results. Can you show how I can find out what's in
> C:\Windows\Window~1
>
> Reminder...
> You asked me to remind you to show me how to locate the product # for
> Win98SE.
> --
> Mary
>
>
> "Gary S. Terhune" wrote:
>
>> There is one question left hanging... What's in that folder
>> C:\Windows\Window~1
>>
>> --
>> Gary S. Terhune
>> MS-MVP Shell/User
>> http://grystmill.com
>>
>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> news:6355FAF6-9397-462A-B4CC-AE96B13DC30E@microsoft.com...
>> >I re-entered the command from the d drive:[I got it right this time, I
>> >didn't
>> > have the spaces between the astricks. ] Thank you for your patience.
>> > copy *.* c:\win98
>> > Result:
>> > 128 files copies!
>> >
>> > To answer your questions:
>> > In the beginning I did start at the C:\> prompt and changed over the
>> > D:.
>> > I
>> > am not using a floppy disk or installation cd, just F8 to get me the
>> > the
>> > command prompt. I think my hardrive was partioned and that's why I have
>> > a
>> > D
>> > drive. My CDRom is E, I think. Did I answer all of your questions?
>> >
>> > I'm on pacific time also, starting again on tommorrow will work for me
>> > too.
>> >
>> > Thank you again,
>> > --
>> > Mary
>> >
>> >
>> > "Gary S. Terhune" wrote:
>> >
>> >> You ran that from starting C:\> prompt? Is there a C:\WIN98 folder?
>> >>
>> >> And are you using the F8 Start Menu to get to the Command Prompt or
>> >> are
>> >> you
>> >> using a floppy disk. It will help me to know. So you will understand,
>> >> I'm
>> >> under the impression that your D:\ drive is your CDROM drive and that
>> >> you
>> >> have put your Windows Installation CD into that drive. If that was an
>> >> incorrect assumption, you need to tell me. Here's an explanation of my
>> >> intent when I gave you those commands:
>> >>
>> >> First, I assumed you booted to a C:\> command prompt using the Startup
>> >> menu.
>> >> If not, before running the commands, get to the C:\ prompt, first,
>> >> using
>> >> c-colon
>> >>
>> >> md win98 (Makes a Directory called C:\WIN98)
>> >> d: (switches you to D:\> prompt)
>> >> cd win98 (Changes the Directory you're in to D:\WIN98)
>> >> copy *.* c:\win98
>> >>
>> >> Note the spaces before and after *.* in that last command, which
>> >> should
>> >> copy
>> >> all files (no folders) from D:\Win98 to C:\Win98. That you didn't get
>> >> any
>> >> errors until that last one indicates to me that between us we screwed
>> >> it
>> >> up.
>> >> Try again. If you get an error in the first command, run "cd win98"
>> >> (sans
>> >> quotes), then the dir command, and tell us what's there. If nothing,
>> >> then
>> >> proceed with the last three commands. If anything is there, start over
>> >> and
>> >> use "md WIN98SE" (sans quotes) and then proceed with the rest. We'll
>> >> deal
>> >> with the confusion later.
>> >>
>> >> Today went much longer than I expected, but I should be able to have
>> >> further
>> >> instructions for you by tomorrow, early to mid-afternoon Pacific time.
>> >> (It's
>> >> approaching 11pm, now, but I tend to stay up late and there's plenty
>> >> left
>> >> to
>> >> do.)
>> >>
>> >> --
>> >> Gary S. Terhune
>> >> MS-MVP Shell/User
>> >> http://grystmill.com
>> >>
>> >> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> news:B9CC4E96-FF70-458E-83CE-29763BDEDAA0@microsoft.com...
>> >> > Ok, I ran the following:
>> >> >
>> >> > md win98
>> >> > d:
>> >> > cd win98
>> >> > cop*.*c:\win98
>> >> >
>> >> > System Response:
>> >> > Base4.cab
>> >> > file cannot be copied onto itself
>> >> > ) file(s) copied
>> >> >
>> >> > Question? How do I return back to the c prompt?
>> >> >
>> >> > --
>> >> > Mary
>> >> >
>> >> >
>> >> > "Gary S. Terhune" wrote:
>> >> >
>> >> >> CORRECTION: in the first set of commands, I wrote:
>> >> >>
>> >> >> cd d:
>> >> >>
>> >> >> That was wrong. It should simply be
>> >> >>
>> >> >> d:
>> >> >>
>> >> >> --
>> >> >> Gary S. Terhune
>> >> >> MS-MVP Shell/User
>> >> >> http://grystmill.com
>> >> >>
>> >> >> "Gary S. Terhune" <none> wrote in message
>> >> >> news:O3$uOyIBJHA.1980@TK2MSFTNGP03.phx.gbl...
>> >> >> >
>> >> >> > "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >> > news:2962D841-AF54-4374-BE57-B7B7A5D28782@microsoft.com...
>> >> >> >> To answer your following questions:
>> >> >> >> Performed all Windows updates- yes
>> >> >> >
>> >> >> > Good!
>> >> >> >
>> >> >> >> Which version of IE- 6
>> >> >> >
>> >> >> > If' you've performed all Updates, it's "6.1"
>> >> >> >
>> >> >> >> Found installation disk?-yes but I can't locate the product #
>> >> >> >
>> >> >> > Remind me to sho wyou how to retrieve that from the Registry.
>> >> >> >
>> >> >> >> And I promise to run scan disk & defrag on a regular bases.
>> >> >> >
>> >> >> > Scandisk is not a bad idea, regular defragging is definitely a
>> >> >> > good
>> >> >> > idea,
>> >> >> > but neither is the issue here, I'm nearly certain. You have a
>> >> >> > situation
>> >> >> > where one or more files got corrupted, and believe it of not, it
>> >> >> > isn't
>> >> >> > Explorer.
>> >> >> >
>> >> >> >>
>> >> >> >> Test Performed:
>> >> >> >> d:\dir/s win98*.cab
>> >> >> >> I located the cab files in the "D" directory there are 55 cab
>> >> >> >> files.
>> >> >> >> [let
>> >> >> >> me know if you want more details on the cab files]
>> >> >> >
>> >> >> > This is your Installation CD in the CD drive (D:\), right? I want
>> >> >> > to
>> >> >> > know
>> >> >> > if they exist on the C:\ drive, so if you haven't run that yet,
>> >> >> > please
>> >> >> > do
>> >> >> > so. If they are not found, please, while you are waiting for me
>> >> >> > to
>> >> >> > finish
>> >> >> > testing, open the command prompt (or use the floppy) and run
>> >> >> >
>> >> >> > md win98
>> >> >> > cd d:
>> >> >> > cd win98
>> >> >> > copy *.* c:\win98
>> >> >> >
>> >> >> > That will put the files on your C:\ drive and make life much
>> >> >> > easier.
>> >> >> >
>> >> >> >> dir/s ie6setup.exe [system response]
>> >> >> >> directory of c:\ progra~1\ intern~1
>> >> >> >> IE6SETUP EXE 490,608 08-17-03 6:59p
>> >> >> >> 1 file 490,608 bytes
>> >> >> >> Directory of c:\windows\window~1
>> >> >> >
>> >> >> >> Could you give me the command to seach further, sinch IE6 is not
>> >> >> >> found
>> >> >> >> in
>> >> >> >> the Windows update setup file? I'm not sure which folder I
>> >> >> >> should
>> >> >> >> seach
>> >> >> >> in.
>> >> >> >
>> >> >> > If I read you correctly, there *is* a folder called
>> >> >> > C:\Windows\Windows
>> >> >> > Update Setup Files, aka C:\Windows\Window~1? But there is no
>> >> >> > ie6setup.exe
>> >> >> > in the folder? Run the following:
>> >> >> >
>> >> >> > dir ie*.exe
>> >> >> >
>> >> >> > Anything?
>> >> >> >
>> >> >> > --
>> >> >> > Gary S. Terhune
>> >> >> > MS-MVP Shell/User
>> >> >> > http://grystmill.com
>> >> >> >
>> >> >> >
>> >> >> >> "Gary S. Terhune" wrote:
>> >> >> >>
>> >> >> >>> OK. Looks good, except it would appear that you seldom restart
>> >> >> >>> your
>> >> >> >>> computer, judging by the dates of the Registry Backups (RB*.CAB
>> >> >> >>> files.)
>> >> >> >>> They're useless. You need to add a scheduled task for SCANREGW
>> >> >> >>> when
>> >> >> >>> we
>> >> >> >>> get
>> >> >> >>> you fixed up.
>> >> >> >>>
>> >> >> >>> Was your system fully up to date at Windows Updates? In
>> >> >> >>> particular,
>> >> >> >>> is
>> >> >> >>> IE
>> >> >> >>> version 6.1 and up to date? If you know? Also, did you come up
>> >> >> >>> with a
>> >> >> >>> Windows 98 installation CD? If not, go back to the Command
>> >> >> >>> Prompt
>> >> >> >>> and
>> >> >> >>> do:
>> >> >> >>>
>> >> >> >>> dir /s win98*.cab
>> >> >> >>>
>> >> >> >>> If several dozen show up, those are your Windows 98
>> >> >> >>> installation
>> >> >> >>> files.
>> >> >> >>> Note
>> >> >> >>> the directory.
>> >> >> >>>
>> >> >> >>> But at this moment, the installation files for your current
>> >> >> >>> version
>> >> >> >>> of
>> >> >> >>> IE
>> >> >> >>> are what you need. So, run this command to see if they're
>> >> >> >>> there:
>> >> >> >>>
>> >> >> >>> dir /s ie6setup.exe
>> >> >> >>>
>> >> >> >>> With any luck, that will show up in a folder called "Windows
>> >> >> >>> Update
>> >> >> >>> Setup
>> >> >> >>> Files". If nothing shows up, skip down to the next section that
>> >> >> >>> starts,
>> >> >> >>> "If
>> >> >> >>> you didn't find ie6setup.exe." If the file shows up but not in
>> >> >> >>> that
>> >> >> >>> folder,
>> >> >> >>> then please run:
>> >> >> >>>
>> >> >> >>> cd "full path to folder where ie6setup.exe showed up"
>> >> >> >>> (quotation
>> >> >> >>> marks
>> >> >> >>> are
>> >> >> >>> required.)
>> >> >> >>>
>> >> >> >>> Example:
>> >> >> >>> cd "c:\windows\folder where file showed up"
>> >> >> >>>
>> >> >> >>> Don't bother to list all the files, but there should be several
>> >> >> >>> CAB
>> >> >> >>> files
>> >> >> >>>
>> >> >> >>> If you didn't find ie6setup.exe, do the following:
>> >> >> >>>
>> >> >> >>> dir /s /v iexplore.exe
>> >> >> >>>
>> >> >> >>> Report all the data presented. I have to flatten this Win98
>> >> >> >>> system
>> >> >> >>> and
>> >> >> >>> install a new one. Was playing around with too much garbage and
>> >> >> >>> managed
>> >> >> >>> to
>> >> >> >>> hose it. (Actually, I was trying to upgrade it to Windows 2000,
>> >> >> >>> but
>> >> >> >>> something about the hardware made that unworkable.) Anyway, I
>> >> >> >>> don't
>> >> >> >>> wan
>> >> >> >>> to
>> >> >> >>> give any further instruction until I get that done, which
>> >> >> >>> should
>> >> >> >>> be
>> >> >> >>> later
>> >> >> >>> tonight or by tomorrow evening (I'm out all day tomorrow, I
>> >> >> >>> think.
>> >> >> >>> Not
>> >> >> >>> sure
>> >> >> >>> yet.)
>> >> >> >>>
>> >> >> >>> --
>> >> >> >>> Gary S. Terhune
>> >> >> >>> MS-MVP Shell/User
>> >> >> >>> http://grystmill.com
>> >> >> >>>
>> >> >> >>> "Mary" <Mary@discussions.microsoft.com> wrote in message
>> >> >> >>> news:B1019D91-59D1-4DED-BBD9-21F51983CB37@microsoft.com...
>> >> >> >>> > Here is the report from the command prompts:
>> >> >> >>> > Explorer.exe= 180,224 04-23-99 10:22P
>> >> >> >>> > Explorer.scf= 80 04-23-99 10:22P
>> >> >> >>> > 2 files(s) 180,304 bytes
>> >> >> >>> >
>> >> >> >>> > RB Files:
>> >> >> >>> > <DIR> 01-18-00 7:05a
>> >> >> >>> > <DIR> 01-18-00 7:05a
>> >> >> >>> > RB BAD CAB 3,048,624 05-31-05 10:42p
>> >> >> >>> > RB 004 CAB 3,444,463 06-18-08 10:42a
>> >> >> >>> > RB 002 CAB 3,441,914 06-22-08 3:41a
>> >> >> >>> > RB 005 CAB 3,443,209 06-21-08 7:34a
>> >> >> >>> > RB 001 CAB 3,442,594 07-01-08 2:01a
>> >> >> >>> > RB 003 CAB 3,446,935 07-26-08 1:38a
 

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