Microsoft

On July 18, CrowdStrike, an independent cybersecurity company, released a software update that began impacting IT systems globally. Although this was not a Microsoft incident, given it impacts our ecosystem, we want to provide an update on the steps we’ve taken with CrowdStrike and others to remediate and support our customers. Since this event began, we’ve maintained ongoing communication with our customers, CrowdStrike and external developers to collect information and expedite solutions. We recognize the disruption this problem has caused for businesses and in the daily routines of many individuals. Our focus is providing customers with technical guidance and support to safely bring disrupted systems back online. Steps taken have...

At Microsoft, our vision is to empower scientists with the latest breakthroughs in AI to unlock their full creative potential and tackle some of our most pressing challenges. This vision will require bringing the full power of generative AI together with quantum-classical hybrid computing to augment every stage of the scientific method. Whether expanding knowledge research, creating better hypotheses, or accelerating experimentation and analyses, doing so demands a purpose-built cloud platform for science. This is why we built Azure Quantum Elements for chemistry and materials science. Today, we’re announcing Generative Chemistry and Accelerated DFT, which will expand the ways researchers can harness the full power of this platform...

At the 2024 G7 Summit in Fasano, Italy, President Biden and other G7 leaders met with private sector executives, including Microsoft Chairman and CEO Satya Nadella, to reaffirm their commitment to accelerate sustainable infrastructure investment through the Partnership for Global Infrastructure and Investment. Below are Satya’s remarks at the event. Thank you very much, Prime Minister Meloni and President Biden for the opportunity this afternoon to really participate in this very important discussion about scaling the Partnership for Global Infrastructure and Investment to support very high-quality infrastructure, financing in low-and-middle-income countries. It’s encouraging to see the partnership expand and gain momentum. As this...

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. With general availability on July 1, this standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps. YouTube Video Click here to load media Modernizing service experiences with generative AI Customer service expectations are higher than ever. It’s not only frustrating for customers to deal with long wait times, being transferred to the wrong...

In the face of adversity, the ability to continue to move forward, inspire and spark change is something to celebrate. Even small change is hugely meaningful because progress often comes from small steps of affirmation, resistance and perhaps, even most importantly, celebration. That’s why the LGBTQIA+ communities at Microsoft centered our 2024 Pride campaign on the idea of “Radical joy.” The joy that radiates and inspires. The joy that is not dependent on outside forces but is within us and within our control, and when expressed, can help make change for all and inspire others to do the same. “Radical joy” is an anthem to those who thrive against all odds. Discover everything Pride at unlocked.microsoft.com/pride. Stories of joy...