Error message in Windows 98 Second Edition

[Dan]

I am unable to run Windows 98 SE in normal mode. Fortunately, I can run it
in safe mode. When I try to run Windows 98 SE in normal mode then I receive
a BSOD (Blue Screen of Death --- grin). The windows fatal exception is as
follows:

Fatal exception 0D occurred at 0147:0000BC9D

I have a dual-boot with XP Professional which still works great. However, I
also want 98SE to work great as well. Thanks for your help and I look
forward to getting 98SE up and running at full speed.

Well PCR, you were right that eventually XP Pro. would hurt 98SE I guess --
grin. Thanks in advance for all of the help and I am looking forward to
posting here again via Mozilla Thunderbird on the 98SE side of my computer.
Gary I hope your health is well and I hope all the MVP's here are doing great.

 

[Ingeborg]

=?Utf-8?B?RGFu?= wrote:

> I am unable to run Windows 98 SE in normal mode. Fortunately, I can
> run it in safe mode. When I try to run Windows 98 SE in normal mode
> then I receive a BSOD (Blue Screen of Death --- grin). The windows
> fatal exception is as follows:
>
> Fatal exception 0D occurred at 0147:0000BC9D
>

This happens during boot, I suppose? You can use the W98 bootmenu to create
a bootlog file, and then use 'Bootlog Analyzer'
<http://www.woundedmoon.org/win32/bootloganalyzer123.html> to find which
driver/software causes the crash.

 

[Dan]

Thank you. I downloaded and used the software. I analyzed the failures and
it seems like a bunch of fonts failed to load for some reason. I did not see
anything else. Is the solution to remove all the problem fonts or is the
problem deeper than that. Fortunately, the system still boots 98SE in safe
mode and it is nice to be able to use XP Pro. for the Internet while the 98SE
system is partially down.

"Ingeborg" wrote:

> =?Utf-8?B?RGFu?= wrote:
>
> > I am unable to run Windows 98 SE in normal mode. Fortunately, I can
> > run it in safe mode. When I try to run Windows 98 SE in normal mode
> > then I receive a BSOD (Blue Screen of Death --- grin). The windows
> > fatal exception is as follows:
> >
> > Fatal exception 0D occurred at 0147:0000BC9D
> >
>
> This happens during boot, I suppose? You can use the W98 bootmenu to create
> a bootlog file, and then use 'Bootlog Analyzer'
> <http://www.woundedmoon.org/win32/bootloganalyzer123.html> to find which
> driver/software causes the crash.
>

 

[Don Phillipson]

"Dan" <Dan@discussions.microsoft.com> wrote in message
news:A4F85754-A529-4FB8-B03D-5295EDA25060@microsoft.com...

> Thank you. I downloaded and used the software. I analyzed the failures
and
> it seems like a bunch of fonts failed to load for some reason. I did not
see
> anything else. Is the solution to remove all the problem fonts or is the
> problem deeper than that.

The main font Windows needs for full boot is MARLETT.TTF.
So it is worth using SFC (System File Checker) to see
whether this one file has been damaged. SFC will on
command reinstal it from your Win98 CD.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)

 

[philo]

"Dan" <Dan@discussions.microsoft.com> wrote in message
news:A4F85754-A529-4FB8-B03D-5295EDA25060@microsoft.com...
> Thank you. I downloaded and used the software. I analyzed the failures
and
> it seems like a bunch of fonts failed to load for some reason. I did not
see
> anything else. Is the solution to remove all the problem fonts or is the
> problem deeper than that. Fortunately, the system still boots 98SE in
safe
> mode and it is nice to be able to use XP Pro. for the Internet while the
98SE
> system is partially down.
>


<snip>

No...do not remove the fonts...Since a lot of the fonts are not
loading...(and I've seen that before) the problem
is not typically corrupted fonts...but a problem elsewhere...
such as a corrupted video driver etc

 

[Dan]

Philo, do you suggest reinstalling the video and then sound card drivers or
do I need to try something else.

"philo" wrote:

>
> "Dan" <Dan@discussions.microsoft.com> wrote in message
> news:A4F85754-A529-4FB8-B03D-5295EDA25060@microsoft.com...
> > Thank you. I downloaded and used the software. I analyzed the failures
> and
> > it seems like a bunch of fonts failed to load for some reason. I did not
> see
> > anything else. Is the solution to remove all the problem fonts or is the
> > problem deeper than that. Fortunately, the system still boots 98SE in
> safe
> > mode and it is nice to be able to use XP Pro. for the Internet while the
> 98SE
> > system is partially down.
> >
>
>
> <snip>
>
> No...do not remove the fonts...Since a lot of the fonts are not
> loading...(and I've seen that before) the problem
> is not typically corrupted fonts...but a problem elsewhere...
> such as a corrupted video driver etc
>
>
>

 

[PCR]

Dan wrote:
| I am unable to run Windows 98 SE in normal mode. Fortunately, I can
| run it in safe mode. When I try to run Windows 98 SE in normal mode
| then I receive a BSOD (Blue Screen of Death --- grin). The windows
| fatal exception is as follows:
|
| Fatal exception 0D occurred at 0147:0000BC9D

Well, here is a bunch of articles I always post for that...

http://search.support.microsoft.com/kb/c.asp?fr=0&SD=GN&LN=EN-US MSKB
Search "Fatal Exception 0D" Windows 98 Full Text Exact Phrase turns
up about a page worth, including...

http://support.microsoft.com/default.aspx?scid=kben-us150314&Product=w98
What Are Fatal Exception Errors
(150314) - When you attempt to shut down your computer, start Windows,
or start a program in Windows, you may encounter error messages that are
similar to: A fatal exception XY has occurred at xxxx:xxxxxxxx Fatal
exception errors are codes that are returned by a...

http://support.microsoft.com/default.aspx?scid=kben-us299976&Product=w98
"Fatal Exception 0D" Error Message When You Start Microsoft Windows 98
(299976) - When you start Microsoft Windows 98, you may receive error
messages similar to the following ones: A Fatal Exception 0D has
occurred at xxxx:xxxxxx in VxD APIX(01) where xxxx:xxxxxx is a string of
random characters. -or- Invalid vxd dynamic link call...

It says to replace APIX.vxd. That shouldn't hurt, because it's as old as
they get in my Win98SE...

C:\WINDOWS\SYSTEM\IOSUBSYS>dir APIX.VXD
Directory of C:\WINDOWS\SYSTEM\IOSUBSYS
APIX VXD 22,603 09-10-99 7:06a APIX.VXD
1 file(s) 22,603 bytes

http://support.microsoft.com/default.aspx?scid=kben-us133440&Product=w98
Error Message: This Program Has Caused a Fatal Exception 0D at
00457:000040B1 and Will Be Terminated
(133440) - When you start Windows, you may receive the following error
message on a blue screen: WINDOWS This program has caused a Fatal
Exception 0D at 00457:000040B1 and will be terminated. Pressing any key
causes the screen to turn black and the computer to...

It says... "CAUSE: This error message can occur if you are using Adobe
Type Manager with certain video adapter drivers and the Hardware
Acceleration setting is not set to Full."

That couldn't hurt, either. Perhaps even try the reverse, & turn
Hardware Acceleration off, especially if you are not using ATM. If it
works to turn off Hardware Acceleration, then the video drivers indeed
are suspect, as Philo says. So, overinstall them. I have a larger post
for that, if you want.

http://support.microsoft.com/default.aspx?scid=kben-us200444&Product=w98
"Fatal Exception 0D 03E7:00003497" After Upgrading to Windows 98
(200444) - After you upgrade to Windows 98, you may receive the
following error message when you start Windows 98 normally: Fatal
Exception 0D 03E7:00003497

It says: "To resolve this issue, uninstall the STB Vision software."

| I have a dual-boot with XP Professional which still works great.
| However, I also want 98SE to work great as well. Thanks for your
| help and I look forward to getting 98SE up and running at full speed.
|
| Well PCR, you were right that eventually XP Pro. would hurt 98SE I
| guess -- grin.

Aha! That PROVES it!

| Thanks in advance for all of the help and I am
| looking forward to posting here again via Mozilla Thunderbird on the
| 98SE side of my computer. Gary I hope your health is well and I hope
| all the MVP's here are doing great.

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

 

[philo]

"Dan" <Dan@discussions.microsoft.com> wrote in message
news:06F3696B-2114-4005-91F4-2C87EF7D330D@microsoft.com...
> Philo, do you suggest reinstalling the video and then sound card drivers
or
> do I need to try something else.
>



Yes, I'd give that a try

 

[Dan]

Okay, the video drivers are fine. There may be an issue with the sound card
drivers. It is a Sound Blaster Audigy. After, I uninstall and reinstall the
sound card drivers then I can eliminate that. Then, I will proceed to go
through PCR's suggestions. Thanks everyone for the advice so far.

"PCR" wrote:

> Dan wrote:
> | I am unable to run Windows 98 SE in normal mode. Fortunately, I can
> | run it in safe mode. When I try to run Windows 98 SE in normal mode
> | then I receive a BSOD (Blue Screen of Death --- grin). The windows
> | fatal exception is as follows:
> |
> | Fatal exception 0D occurred at 0147:0000BC9D
>
> Well, here is a bunch of articles I always post for that...
>
> http://search.support.microsoft.com/kb/c.asp?fr=0&SD=GN&LN=EN-US MSKB
> Search "Fatal Exception 0D" Windows 98 Full Text Exact Phrase turns
> up about a page worth, including...
>
> http://support.microsoft.com/default.aspx?scid=kben-us150314&Product=w98
> What Are Fatal Exception Errors
> (150314) - When you attempt to shut down your computer, start Windows,
> or start a program in Windows, you may encounter error messages that are
> similar to: A fatal exception XY has occurred at xxxx:xxxxxxxx Fatal
> exception errors are codes that are returned by a...
>
> http://support.microsoft.com/default.aspx?scid=kben-us299976&Product=w98
> "Fatal Exception 0D" Error Message When You Start Microsoft Windows 98
> (299976) - When you start Microsoft Windows 98, you may receive error
> messages similar to the following ones: A Fatal Exception 0D has
> occurred at xxxx:xxxxxx in VxD APIX(01) where xxxx:xxxxxx is a string of
> random characters. -or- Invalid vxd dynamic link call...
>
> It says to replace APIX.vxd. That shouldn't hurt, because it's as old as
> they get in my Win98SE...
>
> C:\WINDOWS\SYSTEM\IOSUBSYS>dir APIX.VXD
> Directory of C:\WINDOWS\SYSTEM\IOSUBSYS
> APIX VXD 22,603 09-10-99 7:06a APIX.VXD
> 1 file(s) 22,603 bytes
>
> http://support.microsoft.com/default.aspx?scid=kben-us133440&Product=w98
> Error Message: This Program Has Caused a Fatal Exception 0D at
> 00457:000040B1 and Will Be Terminated
> (133440) - When you start Windows, you may receive the following error
> message on a blue screen: WINDOWS This program has caused a Fatal
> Exception 0D at 00457:000040B1 and will be terminated. Pressing any key
> causes the screen to turn black and the computer to...
>
> It says... "CAUSE: This error message can occur if you are using Adobe
> Type Manager with certain video adapter drivers and the Hardware
> Acceleration setting is not set to Full."
>
> That couldn't hurt, either. Perhaps even try the reverse, & turn
> Hardware Acceleration off, especially if you are not using ATM. If it
> works to turn off Hardware Acceleration, then the video drivers indeed
> are suspect, as Philo says. So, overinstall them. I have a larger post
> for that, if you want.
>
> http://support.microsoft.com/default.aspx?scid=kben-us200444&Product=w98
> "Fatal Exception 0D 03E7:00003497" After Upgrading to Windows 98
> (200444) - After you upgrade to Windows 98, you may receive the
> following error message when you start Windows 98 normally: Fatal
> Exception 0D 03E7:00003497
>
> It says: "To resolve this issue, uninstall the STB Vision software."
>
> | I have a dual-boot with XP Professional which still works great.
> | However, I also want 98SE to work great as well. Thanks for your
> | help and I look forward to getting 98SE up and running at full speed.
> |
> | Well PCR, you were right that eventually XP Pro. would hurt 98SE I
> | guess -- grin.
>
> Aha! That PROVES it!
>
> | Thanks in advance for all of the help and I am
> | looking forward to posting here again via Mozilla Thunderbird on the
> | 98SE side of my computer. Gary I hope your health is well and I hope
> | all the MVP's here are doing great.
>
> --
> Thanks or Good Luck,
> There may be humor in this post, and,
> Naturally, you will not sue,
> Should things get worse after this,
> PCR
> pcrrcp@netzero.net
>
>
>

 

[PCR]

Dan wrote:
| Okay, the video drivers are fine. There may be an issue with the
| sound card drivers. It is a Sound Blaster Audigy. After, I
| uninstall and reinstall the sound card drivers then I can eliminate
| that. Then, I will proceed to go through PCR's suggestions. Thanks
| everyone for the advice so far.

You are welcome. Keep us informed.

 

[Dan]

Okay, I am posting this in 98SE! Hooray! I reinstalled the sound drivers.
However, when I try and reinstall the Ati graphics driver, I get a remote
call error when I try and install the Ati Graphics Driver. I am trying to
install the Ati driver for 98SE for the Ati 9800 XT and currently am just
using a basic VGA display for 98SE.

"PCR" wrote:

> Dan wrote:
> | Okay, the video drivers are fine. There may be an issue with the
> | sound card drivers. It is a Sound Blaster Audigy. After, I
> | uninstall and reinstall the sound card drivers then I can eliminate
> | that. Then, I will proceed to go through PCR's suggestions. Thanks
> | everyone for the advice so far.
>
> You are welcome. Keep us informed.
>
>
>

 

[Buffalo]

Dan wrote:
> Okay, I am posting this in 98SE! Hooray! I reinstalled the sound
> drivers. However, when I try and reinstall the Ati graphics driver, I
> get a remote call error when I try and install the Ati Graphics
> Driver. I am trying to install the Ati driver for 98SE for the Ati
> 9800 XT and currently am just using a basic VGA display for 98SE.

Go to the ATI website. Go to the Customer Care and then Radeon to get
started.
http://support.ati.com/ics/support/default.asp?deptID=894
If you are trying to install the Catylst Control Center, you need to have
NET installed.
Also there is advice on how to totally uninstall the old drivers before
installing the new ones.
Very informative site.

 

[PCR]

Dan wrote:
| Okay, I am posting this in 98SE! Hooray! I reinstalled the sound
| drivers. However, when I try and reinstall the Ati graphics driver, I
| get a remote call error when I try and install the Ati Graphics
| Driver. I am trying to install the Ati driver for 98SE for the Ati
| 9800 XT and currently am just using a basic VGA display for 98SE.

I am happy for your success with the sound drivers. Looks like Buffalo
came up with a site for the graphics drivers & sounds like his is the
voice of experience on it. I would go there! Nevertheless...

http://support.microsoft.com/?kbid=127139
Troubleshooting Video Problems in Windows

"START, Run, MSConfig, Advanced button". If checked, then uncheck "VGA
640x480x16", & reboot.

"Control Panel, Display, Settings tab". Select as you wish from the
Colors dropdown menu & the Size slider.

If you move the Screen Area slider to 1024x768 there, possibly click the
Advanced button, & select Large fonts too— or there is a chance you end
up with tiny, unreadable fonts!

Try to get your colors/size at least twice that way. If it continues to
fail, you may need to reinstall your Monitor or Display Adapter...

For the Monitor...
(1) Boot to Safe Mode
(Hold F5 as you boot or CTRL for the Startup Menu)
(2) "START, Settings, Control Panel, System, Device Manager tab"
(3) Open the Monitors branch, & Remove all entries.

Perhaps, FIRST, even in Normal Mode, note what is installed
similar to below for the Adapter. That is...
(a) D-Clk the monitor there for Properties, Driver tab.
(b) Click the Update Driver button, then "Next".
(c) Bolt "Display a list...", & click "Next".
(d) Bolt "Show all hardware".
Examine the two panes to see what is currently installed.
That is likely what you wish to end up with, after step (4).

(4) Boot to Normal Mode.

Hopefully, it will be rediscovered & installed. Then, if still
necessary, here is the rigmarole of the Display Adapter...

.......Quote..........
The first thing to do is to remove the video adapter you have
installed. Right-click on the desktop choose "Properties" from the
drop-down menu select "Settings" click on the "Advanced" button and
click on "Adapter". An adapter is a program that tells Windows how to
deal with a specific video card. Make note of the adapter that is
currently installed. Then, change the adapter to "Standard Display
Adapter (VGA)" and restart the system.

[That is: Click "Change, Next, bolt 'Display a List...', Next, bolt
'Show all hardware', scroll left pane to top, select '(Standard display
types)', select 'Standard Display Adapter (VGA)' in right pane, click
'Next'"... PCR]

This will remove the current adapter and replace it with a generic VGA
adapter that works with all video cards. You will not like VGA because
it supports only 16 colors, but the purpose of installing it is to get
rid of whatever was there before.

Next, return to the adapter screen and install an adapter that matches
your video card. This may or may not be the adapter that you are
using now. Examine the materials you received with your computer to
see if they include a CD-ROM or floppy disk that contains the correct
video adapter. Or go to the Gateway website and see if they have an
adapter for you to download. Or check the website of the company that
made your video card.

Bill Starbuck (MVP)
.......End....of quote....

Also...
..........Quote................
To identify your video adapter correctly, download and run either the
Everest or Aida32 utility, available here:
http://www.majorgeeks.com/downloads9.html

There are links to both the Personal and Enterprise versions of
AIDA32....I
suggest Enterprise:
http://www.majorgeeks.com/Aida32_-_Enterprise_System_Information_d183.html

Everest Free Edition:
http://www.majorgeeks.com/EVEREST_Free_Edition_d4181.html

AIDA32 is also available here:
http://aumha.org/freeware/freeware.php#aida32
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/goodpost.htm
.........EOQ....................

| "PCR" wrote:
|
|> Dan wrote:
|> | Okay, the video drivers are fine. There may be an issue with the
|> | sound card drivers. It is a Sound Blaster Audigy. After, I
|> | uninstall and reinstall the sound card drivers then I can eliminate
|> | that. Then, I will proceed to go through PCR's suggestions.
|> | Thanks everyone for the advice so far.
|>
|> You are welcome. Keep us informed.

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

 

[Dan]

Thanks PCR! I also just ordered a replacement Ati Radeon 9800 XT cd from ATI
that has both XP drivers and 98 drivers on it. I get a remote call out error
when I try to install the latest Ati 9800 XT from the downloaded driver and
control console that comes with the driver. Let me know if you have any more
suggestions as I wade through these ones.

"PCR" wrote:

> Dan wrote:
> | Okay, I am posting this in 98SE! Hooray! I reinstalled the sound
> | drivers. However, when I try and reinstall the Ati graphics driver, I
> | get a remote call error when I try and install the Ati Graphics
> | Driver. I am trying to install the Ati driver for 98SE for the Ati
> | 9800 XT and currently am just using a basic VGA display for 98SE.
>
> I am happy for your success with the sound drivers. Looks like Buffalo
> came up with a site for the graphics drivers & sounds like his is the
> voice of experience on it. I would go there! Nevertheless...
>
> http://support.microsoft.com/?kbid=127139
> Troubleshooting Video Problems in Windows
>
> "START, Run, MSConfig, Advanced button". If checked, then uncheck "VGA
> 640x480x16", & reboot.
>
> "Control Panel, Display, Settings tab". Select as you wish from the
> Colors dropdown menu & the Size slider.
>
> If you move the Screen Area slider to 1024x768 there, possibly click the
> Advanced button, & select Large fonts too— or there is a chance you end
> up with tiny, unreadable fonts!
>
> Try to get your colors/size at least twice that way. If it continues to
> fail, you may need to reinstall your Monitor or Display Adapter...
>
> For the Monitor...
> (1) Boot to Safe Mode
> (Hold F5 as you boot or CTRL for the Startup Menu)
> (2) "START, Settings, Control Panel, System, Device Manager tab"
> (3) Open the Monitors branch, & Remove all entries.
>
> Perhaps, FIRST, even in Normal Mode, note what is installed
> similar to below for the Adapter. That is...
> (a) D-Clk the monitor there for Properties, Driver tab.
> (b) Click the Update Driver button, then "Next".
> (c) Bolt "Display a list...", & click "Next".
> (d) Bolt "Show all hardware".
> Examine the two panes to see what is currently installed.
> That is likely what you wish to end up with, after step (4).
>
> (4) Boot to Normal Mode.
>
> Hopefully, it will be rediscovered & installed. Then, if still
> necessary, here is the rigmarole of the Display Adapter...
>
> .......Quote..........
> The first thing to do is to remove the video adapter you have
> installed. Right-click on the desktop choose "Properties" from the
> drop-down menu select "Settings" click on the "Advanced" button and
> click on "Adapter". An adapter is a program that tells Windows how to
> deal with a specific video card. Make note of the adapter that is
> currently installed. Then, change the adapter to "Standard Display
> Adapter (VGA)" and restart the system.
>
> [That is: Click "Change, Next, bolt 'Display a List...', Next, bolt
> 'Show all hardware', scroll left pane to top, select '(Standard display
> types)', select 'Standard Display Adapter (VGA)' in right pane, click
> 'Next'"... PCR]
>
> This will remove the current adapter and replace it with a generic VGA
> adapter that works with all video cards. You will not like VGA because
> it supports only 16 colors, but the purpose of installing it is to get
> rid of whatever was there before.
>
> Next, return to the adapter screen and install an adapter that matches
> your video card. This may or may not be the adapter that you are
> using now. Examine the materials you received with your computer to
> see if they include a CD-ROM or floppy disk that contains the correct
> video adapter. Or go to the Gateway website and see if they have an
> adapter for you to download. Or check the website of the company that
> made your video card.
>
> Bill Starbuck (MVP)
> .......End....of quote....
>
> Also...
> ..........Quote................
> To identify your video adapter correctly, download and run either the
> Everest or Aida32 utility, available here:
> http://www.majorgeeks.com/downloads9.html
>
> There are links to both the Personal and Enterprise versions of
> AIDA32....I
> suggest Enterprise:
> http://www.majorgeeks.com/Aida32_-_Enterprise_System_Information_d183.html
>
> Everest Free Edition:
> http://www.majorgeeks.com/EVEREST_Free_Edition_d4181.html
>
> AIDA32 is also available here:
> http://aumha.org/freeware/freeware.php#aida32
> --
> Glen Ventura, MS MVP Shell/User, A+
> http://dts-l.org/goodpost.htm
> .........EOQ....................
>
> | "PCR" wrote:
> |
> |> Dan wrote:
> |> | Okay, the video drivers are fine. There may be an issue with the
> |> | sound card drivers. It is a Sound Blaster Audigy. After, I
> |> | uninstall and reinstall the sound card drivers then I can eliminate
> |> | that. Then, I will proceed to go through PCR's suggestions.
> |> | Thanks everyone for the advice so far.
> |>
> |> You are welcome. Keep us informed.
>
> --
> Thanks or Good Luck,
> There may be humor in this post, and,
> Naturally, you will not sue,
> Should things get worse after this,
> PCR
> pcrrcp@netzero.net
>
>
>

 

[PCR]

Dan wrote:
| Thanks PCR! I also just ordered a replacement Ati Radeon 9800 XT cd
| from ATI that has both XP drivers and 98 drivers on it. I get a
| remote call out error when I try to install the latest Ati 9800 XT
| from the downloaded driver and control console that comes with the
| driver. Let me know if you have any more suggestions as I wade
| through these ones.

I can only guess the installation is trying to dial out or connect to
some WEB site. Are you online when you try to install it? I was hoping
that site Buffalo posted would solve it. You may need to allow Cookies
for the site to work-- I'm getting fairly empty pages without it!

|
| "PCR" wrote:
|
|> Dan wrote:
|> | Okay, I am posting this in 98SE! Hooray! I reinstalled the sound
|> | drivers. However, when I try and reinstall the Ati graphics
|> | driver, I get a remote call error when I try and install the Ati
|> | Graphics Driver. I am trying to install the Ati driver for 98SE
|> | for the Ati 9800 XT and currently am just using a basic VGA
|> | display for 98SE.
|>
|> I am happy for your success with the sound drivers. Looks like
|> Buffalo came up with a site for the graphics drivers & sounds like
|> his is the voice of experience on it. I would go there!
|> Nevertheless...
|>
|> http://support.microsoft.com/?kbid=127139
|> Troubleshooting Video Problems in Windows
|>
|> "START, Run, MSConfig, Advanced button". If checked, then uncheck
|> "VGA 640x480x16", & reboot.
|>
|> "Control Panel, Display, Settings tab". Select as you wish from the
|> Colors dropdown menu & the Size slider.
|>
|> If you move the Screen Area slider to 1024x768 there, possibly click
|> the Advanced button, & select Large fonts too— or there is a
|> chance you end up with tiny, unreadable fonts!
|>
|> Try to get your colors/size at least twice that way. If it continues
|> to fail, you may need to reinstall your Monitor or Display Adapter...
|>
|> For the Monitor...
|> (1) Boot to Safe Mode
|> (Hold F5 as you boot or CTRL for the Startup Menu)
|> (2) "START, Settings, Control Panel, System, Device Manager tab"
|> (3) Open the Monitors branch, & Remove all entries.
|>
|> Perhaps, FIRST, even in Normal Mode, note what is installed
|> similar to below for the Adapter. That is...
|> (a) D-Clk the monitor there for Properties, Driver tab.
|> (b) Click the Update Driver button, then "Next".
|> (c) Bolt "Display a list...", & click "Next".
|> (d) Bolt "Show all hardware".
|> Examine the two panes to see what is currently installed.
|> That is likely what you wish to end up with, after step
|> (4).
|>
|> (4) Boot to Normal Mode.
|>
|> Hopefully, it will be rediscovered & installed. Then, if still
|> necessary, here is the rigmarole of the Display Adapter...
|>
|> .......Quote..........
|> The first thing to do is to remove the video adapter you have
|> installed. Right-click on the desktop choose "Properties" from the
|> drop-down menu select "Settings" click on the "Advanced" button
|> and click on "Adapter". An adapter is a program that tells Windows
|> how to deal with a specific video card. Make note of the adapter
|> that is currently installed. Then, change the adapter to "Standard
|> Display Adapter (VGA)" and restart the system.
|>
|> [That is: Click "Change, Next, bolt 'Display a List...', Next, bolt
|> 'Show all hardware', scroll left pane to top, select '(Standard
|> display types)', select 'Standard Display Adapter (VGA)' in right
|> pane, click 'Next'"... PCR]
|>
|> This will remove the current adapter and replace it with a generic
|> VGA adapter that works with all video cards. You will not like VGA
|> because it supports only 16 colors, but the purpose of installing it
|> is to get rid of whatever was there before.
|>
|> Next, return to the adapter screen and install an adapter that
|> matches your video card. This may or may not be the adapter that
|> you are
|> using now. Examine the materials you received with your computer to
|> see if they include a CD-ROM or floppy disk that contains the correct
|> video adapter. Or go to the Gateway website and see if they have an
|> adapter for you to download. Or check the website of the company that
|> made your video card.
|>
|> Bill Starbuck (MVP)
|> .......End....of quote....
|>
|> Also...
|> ..........Quote................
|> To identify your video adapter correctly, download and run either the
|> Everest or Aida32 utility, available here:
|> http://www.majorgeeks.com/downloads9.html
|>
|> There are links to both the Personal and Enterprise versions of
|> AIDA32....I
|> suggest Enterprise:
|>
http://www.majorgeeks.com/Aida32_-_Enterprise_System_Information_d183.html
|>
|> Everest Free Edition:
|> http://www.majorgeeks.com/EVEREST_Free_Edition_d4181.html
|>
|> AIDA32 is also available here:
|> http://aumha.org/freeware/freeware.php#aida32
|> --
|> Glen Ventura, MS MVP Shell/User, A+
|> http://dts-l.org/goodpost.htm
|> .........EOQ....................
|>
|> | "PCR" wrote:
|> |
|> |> Dan wrote:
|> |> | Okay, the video drivers are fine. There may be an issue with
|> |> | the sound card drivers. It is a Sound Blaster Audigy. After, I
|> |> | uninstall and reinstall the sound card drivers then I can
|> |> | eliminate that. Then, I will proceed to go through PCR's
|> |> | suggestions. Thanks everyone for the advice so far.
|> |>
|> |> You are welcome. Keep us informed.
|>
|> --
|> Thanks or Good Luck,
|> There may be humor in this post, and,
|> Naturally, you will not sue,
|> Should things get worse after this,
|> PCR
|> pcrrcp@netzero.net

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
Should things get worse after this,
PCR
pcrrcp@netzero.net

 

[Buffalo]

Dan wrote:
> Thanks PCR! I also just ordered a replacement Ati Radeon 9800 XT cd
> from ATI that has both XP drivers and 98 drivers on it. I get a
> remote call out error when I try to install the latest Ati 9800 XT
> from the downloaded driver and control console that comes with the
> driver. Let me know if you have any more suggestions as I wade
> through these ones.

I was mistaken about having to have NET Framework installed in Win98Se.
You only need it with Win2000 and later when you install ATI's Catalyst
Control Center.
You can install only the drivers without CCC in any system and therefore NET
is not necessary.
I don't believe that the Catalyst Control Center will install in Win98Se,
but not really sure.
Make sure you read on how to uninstall the ATI drivers completely.
If you are also installing those drivers for WinXP, be sure and get the XP
drivers.
I have downloaded drivers from ATI with no problem and they installed fine.
Having the drivers on a CD may help, but they get outdated fairly soon.
If you have the exact error message, I believe you can probably look it up
on the ATI site.
PS: Make sure you monitor is being properly recognized. If not, install the
drivers (.ini file) for it.

 

[Buffalo]

Dan wrote:
> Thanks PCR! I also just ordered a replacement Ati Radeon 9800 XT cd
> from ATI that has both XP drivers and 98 drivers on it. I get a
> remote call out error when I try to install the latest Ati 9800 XT
> from the downloaded driver and control console that comes with the
> driver. Let me know if you have any more suggestions as I wade
> through these ones.

About the only thing I could find with a "Remote Procedure Call Error" was
to NOT install the WDM drivers.

 

[Dan]

Okay, I am trying to fix everything now just in case anything from the XP
side corrupted the 98 side. Although, the XP side is on D: and the 98SE is
on C: there still may have been something that slipped from D: to C: because
of user (my error). I have uninstalled Sound Blaster Audigy from both XP
side and 98SE side. Also, I have unistalled Ati Radeon 9800XT from both XP
side and 98SE side. I have checked extensively for viruses, spyware, adware,
etc. and only turned up 3 tracking cookies. When I try and reinstall the
Sound Blaster Audigy it works but it gives me one error message and I am
clueless as to what this might mean and what to do about it. Well I just
Googled it and it told me it was related to Windows Media Player which I
have. I have Windows Media Player 9 on the 98SE side. Should I unistall
that too? Thanks for the help and patience everyone.

UNREGMP2 caused an invalid page fault in
module MSVCRT.DLL at 0167:7800fa4d.
Registers:
EAX=00581000 CS=0167 EIP=7800fa4d EFLGS=00010206
EBX=005806b4 SS=016f ESP=0056ece0 EBP=0056ecf0
ECX=005806b4 DS=016f ESI=8007000e FS=3f4f
EDX=0000007b ES=016f EDI=00000104 GS=0000
Bytes at CS:EIP:
66 8b 10 83 c0 02 66 85 d2 75 f5 2b c1 d1 f8 48
Stack dump:
010142f1 005806b4 00000000 7ffce00c 0056f04c 01014608 00000000 005806b4
0056fabc 00000104 00000000 00000208 006e0045 00650074 00740072 00690061

"PCR" wrote:

> Dan wrote:
> | Thanks PCR! I also just ordered a replacement Ati Radeon 9800 XT cd
> | from ATI that has both XP drivers and 98 drivers on it. I get a
> | remote call out error when I try to install the latest Ati 9800 XT
> | from the downloaded driver and control console that comes with the
> | driver. Let me know if you have any more suggestions as I wade
> | through these ones.
>
> I can only guess the installation is trying to dial out or connect to
> some WEB site. Are you online when you try to install it? I was hoping
> that site Buffalo posted would solve it. You may need to allow Cookies
> for the site to work-- I'm getting fairly empty pages without it!
>
> |
> | "PCR" wrote:
> |
> |> Dan wrote:
> |> | Okay, I am posting this in 98SE! Hooray! I reinstalled the sound
> |> | drivers. However, when I try and reinstall the Ati graphics
> |> | driver, I get a remote call error when I try and install the Ati
> |> | Graphics Driver. I am trying to install the Ati driver for 98SE
> |> | for the Ati 9800 XT and currently am just using a basic VGA
> |> | display for 98SE.
> |>
> |> I am happy for your success with the sound drivers. Looks like
> |> Buffalo came up with a site for the graphics drivers & sounds like
> |> his is the voice of experience on it. I would go there!
> |> Nevertheless...
> |>
> |> http://support.microsoft.com/?kbid=127139
> |> Troubleshooting Video Problems in Windows
> |>
> |> "START, Run, MSConfig, Advanced button". If checked, then uncheck
> |> "VGA 640x480x16", & reboot.
> |>
> |> "Control Panel, Display, Settings tab". Select as you wish from the
> |> Colors dropdown menu & the Size slider.
> |>
> |> If you move the Screen Area slider to 1024x768 there, possibly click
> |> the Advanced button, & select Large fonts too or there is a
> |> chance you end up with tiny, unreadable fonts!
> |>
> |> Try to get your colors/size at least twice that way. If it continues
> |> to fail, you may need to reinstall your Monitor or Display Adapter...
> |>
> |> For the Monitor...
> |> (1) Boot to Safe Mode
> |> (Hold F5 as you boot or CTRL for the Startup Menu)
> |> (2) "START, Settings, Control Panel, System, Device Manager tab"
> |> (3) Open the Monitors branch, & Remove all entries.
> |>
> |> Perhaps, FIRST, even in Normal Mode, note what is installed
> |> similar to below for the Adapter. That is...
> |> (a) D-Clk the monitor there for Properties, Driver tab.
> |> (b) Click the Update Driver button, then "Next".
> |> (c) Bolt "Display a list...", & click "Next".
> |> (d) Bolt "Show all hardware".
> |> Examine the two panes to see what is currently installed.
> |> That is likely what you wish to end up with, after step
> |> (4).
> |>
> |> (4) Boot to Normal Mode.
> |>
> |> Hopefully, it will be rediscovered & installed. Then, if still
> |> necessary, here is the rigmarole of the Display Adapter...
> |>
> |> .......Quote..........
> |> The first thing to do is to remove the video adapter you have
> |> installed. Right-click on the desktop choose "Properties" from the
> |> drop-down menu select "Settings" click on the "Advanced" button
> |> and click on "Adapter". An adapter is a program that tells Windows
> |> how to deal with a specific video card. Make note of the adapter
> |> that is currently installed. Then, change the adapter to "Standard
> |> Display Adapter (VGA)" and restart the system.
> |>
> |> [That is: Click "Change, Next, bolt 'Display a List...', Next, bolt
> |> 'Show all hardware', scroll left pane to top, select '(Standard
> |> display types)', select 'Standard Display Adapter (VGA)' in right
> |> pane, click 'Next'"... PCR]
> |>
> |> This will remove the current adapter and replace it with a generic
> |> VGA adapter that works with all video cards. You will not like VGA
> |> because it supports only 16 colors, but the purpose of installing it
> |> is to get rid of whatever was there before.
> |>
> |> Next, return to the adapter screen and install an adapter that
> |> matches your video card. This may or may not be the adapter that
> |> you are
> |> using now. Examine the materials you received with your computer to
> |> see if they include a CD-ROM or floppy disk that contains the correct
> |> video adapter. Or go to the Gateway website and see if they have an
> |> adapter for you to download. Or check the website of the company that
> |> made your video card.
> |>
> |> Bill Starbuck (MVP)
> |> .......End....of quote....
> |>
> |> Also...
> |> ..........Quote................
> |> To identify your video adapter correctly, download and run either the
> |> Everest or Aida32 utility, available here:
> |> http://www.majorgeeks.com/downloads9.html
> |>
> |> There are links to both the Personal and Enterprise versions of
> |> AIDA32....I
> |> suggest Enterprise:
> |>
> http://www.majorgeeks.com/Aida32_-_Enterprise_System_Information_d183.html
> |>
> |> Everest Free Edition:
> |> http://www.majorgeeks.com/EVEREST_Free_Edition_d4181.html
> |>
> |> AIDA32 is also available here:
> |> http://aumha.org/freeware/freeware.php#aida32
> |> --
> |> Glen Ventura, MS MVP Shell/User, A+
> |> http://dts-l.org/goodpost.htm
> |> .........EOQ....................
> |>
> |> | "PCR" wrote:
> |> |
> |> |> Dan wrote:
> |> |> | Okay, the video drivers are fine. There may be an issue with
> |> |> | the sound card drivers. It is a Sound Blaster Audigy. After, I
> |> |> | uninstall and reinstall the sound card drivers then I can
> |> |> | eliminate that. Then, I will proceed to go through PCR's
> |> |> | suggestions. Thanks everyone for the advice so far.
> |> |>
> |> |> You are welcome. Keep us informed.
> |>
> |> --
> |> Thanks or Good Luck,
> |> There may be humor in this post, and,
> |> Naturally, you will not sue,
> |> Should things get worse after this,
> |> PCR
> |> pcrrcp@netzero.net
>
> --
> Thanks or Good Luck,
> There may be humor in this post, and,
> Naturally, you will not sue,
> Should things get worse after this,
> PCR
> pcrrcp@netzero.net
>
>
>

 

[Dan]

Well, I tried replying with 98SE and it said it went through but I see
nothing posted here about it yet. I removed Sound Blaster Audigy and Radeon
9800 XT from 98SE and XP Pro. I have removed Zone Alarm from 98SE since I
don't need it since I have a hardware firewall. I posted the error message
and it had to do with Windows Media Player 9. I posted the error message in
full and perhaps
the filter thought it was spam. Anyway, I can post the error message again
later
when installing the Sound Blaster Audigy on 98SE if it will help.

"PCR" wrote:

> Dan wrote:
> | Thanks PCR! I also just ordered a replacement Ati Radeon 9800 XT cd
> | from ATI that has both XP drivers and 98 drivers on it. I get a
> | remote call out error when I try to install the latest Ati 9800 XT
> | from the downloaded driver and control console that comes with the
> | driver. Let me know if you have any more suggestions as I wade
> | through these ones.
>
> I can only guess the installation is trying to dial out or connect to
> some WEB site. Are you online when you try to install it? I was hoping
> that site Buffalo posted would solve it. You may need to allow Cookies
> for the site to work-- I'm getting fairly empty pages without it!
>
> |
> | "PCR" wrote:
> |
> |> Dan wrote:
> |> | Okay, I am posting this in 98SE! Hooray! I reinstalled the sound
> |> | drivers. However, when I try and reinstall the Ati graphics
> |> | driver, I get a remote call error when I try and install the Ati
> |> | Graphics Driver. I am trying to install the Ati driver for 98SE
> |> | for the Ati 9800 XT and currently am just using a basic VGA
> |> | display for 98SE.
> |>
> |> I am happy for your success with the sound drivers. Looks like
> |> Buffalo came up with a site for the graphics drivers & sounds like
> |> his is the voice of experience on it. I would go there!
> |> Nevertheless...
> |>
> |> http://support.microsoft.com/?kbid=127139
> |> Troubleshooting Video Problems in Windows
> |>
> |> "START, Run, MSConfig, Advanced button". If checked, then uncheck
> |> "VGA 640x480x16", & reboot.
> |>
> |> "Control Panel, Display, Settings tab". Select as you wish from the
> |> Colors dropdown menu & the Size slider.
> |>
> |> If you move the Screen Area slider to 1024x768 there, possibly click
> |> the Advanced button, & select Large fonts too or there is a
> |> chance you end up with tiny, unreadable fonts!
> |>
> |> Try to get your colors/size at least twice that way. If it continues
> |> to fail, you may need to reinstall your Monitor or Display Adapter...
> |>
> |> For the Monitor...
> |> (1) Boot to Safe Mode
> |> (Hold F5 as you boot or CTRL for the Startup Menu)
> |> (2) "START, Settings, Control Panel, System, Device Manager tab"
> |> (3) Open the Monitors branch, & Remove all entries.
> |>
> |> Perhaps, FIRST, even in Normal Mode, note what is installed
> |> similar to below for the Adapter. That is...
> |> (a) D-Clk the monitor there for Properties, Driver tab.
> |> (b) Click the Update Driver button, then "Next".
> |> (c) Bolt "Display a list...", & click "Next".
> |> (d) Bolt "Show all hardware".
> |> Examine the two panes to see what is currently installed.
> |> That is likely what you wish to end up with, after step
> |> (4).
> |>
> |> (4) Boot to Normal Mode.
> |>
> |> Hopefully, it will be rediscovered & installed. Then, if still
> |> necessary, here is the rigmarole of the Display Adapter...
> |>
> |> .......Quote..........
> |> The first thing to do is to remove the video adapter you have
> |> installed. Right-click on the desktop choose "Properties" from the
> |> drop-down menu select "Settings" click on the "Advanced" button
> |> and click on "Adapter". An adapter is a program that tells Windows
> |> how to deal with a specific video card. Make note of the adapter
> |> that is currently installed. Then, change the adapter to "Standard
> |> Display Adapter (VGA)" and restart the system.
> |>
> |> [That is: Click "Change, Next, bolt 'Display a List...', Next, bolt
> |> 'Show all hardware', scroll left pane to top, select '(Standard
> |> display types)', select 'Standard Display Adapter (VGA)' in right
> |> pane, click 'Next'"... PCR]
> |>
> |> This will remove the current adapter and replace it with a generic
> |> VGA adapter that works with all video cards. You will not like VGA
> |> because it supports only 16 colors, but the purpose of installing it
> |> is to get rid of whatever was there before.
> |>
> |> Next, return to the adapter screen and install an adapter that
> |> matches your video card. This may or may not be the adapter that
> |> you are
> |> using now. Examine the materials you received with your computer to
> |> see if they include a CD-ROM or floppy disk that contains the correct
> |> video adapter. Or go to the Gateway website and see if they have an
> |> adapter for you to download. Or check the website of the company that
> |> made your video card.
> |>
> |> Bill Starbuck (MVP)
> |> .......End....of quote....
> |>
> |> Also...
> |> ..........Quote................
> |> To identify your video adapter correctly, download and run either the
> |> Everest or Aida32 utility, available here:
> |> http://www.majorgeeks.com/downloads9.html
> |>
> |> There are links to both the Personal and Enterprise versions of
> |> AIDA32....I
> |> suggest Enterprise:
> |>
> http://www.majorgeeks.com/Aida32_-_Enterprise_System_Information_d183.html
> |>
> |> Everest Free Edition:
> |> http://www.majorgeeks.com/EVEREST_Free_Edition_d4181.html
> |>
> |> AIDA32 is also available here:
> |> http://aumha.org/freeware/freeware.php#aida32
> |> --
> |> Glen Ventura, MS MVP Shell/User, A+
> |> http://dts-l.org/goodpost.htm
> |> .........EOQ....................
> |>
> |> | "PCR" wrote:
> |> |
> |> |> Dan wrote:
> |> |> | Okay, the video drivers are fine. There may be an issue with
> |> |> | the sound card drivers. It is a Sound Blaster Audigy. After, I
> |> |> | uninstall and reinstall the sound card drivers then I can
> |> |> | eliminate that. Then, I will proceed to go through PCR's
> |> |> | suggestions. Thanks everyone for the advice so far.
> |> |>
> |> |> You are welcome. Keep us informed.
> |>
> |> --
> |> Thanks or Good Luck,
> |> There may be humor in this post, and,
> |> Naturally, you will not sue,
> |> Should things get worse after this,
> |> PCR
> |> pcrrcp@netzero.net
>
> --
> Thanks or Good Luck,
> There may be humor in this post, and,
> Naturally, you will not sue,
> Should things get worse after this,
> PCR
> pcrrcp@netzero.net
>
>
>

 

[Buffalo]

Dan wrote:
> Well, I tried replying with 98SE and it said it went through but I see
> nothing posted here about it yet. I removed Sound Blaster Audigy and
> Radeon 9800 XT from 98SE and XP Pro. I have removed Zone Alarm from
> 98SE since I don't need it since I have a hardware firewall. I
> posted the error message and it had to do with Windows Media Player
> 9. I posted the error message in full and perhaps
> the filter thought it was spam. Anyway, I can post the error message
> again later
> when installing the Sound Blaster Audigy on 98SE if it will help.
>
You still should use a software firewall.